Rogers Outage Report in Donnacona, Capitale-Nationale, Québec
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Sordi
(@carrera_77) reported
from
Purpleville, Ontario
@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Supreet Singh Sekhon
(@Sekhonjatt1412) reported
@RogersHelps 2 days and still unable to fix an issue. You really need to invest in good technical support. How much more time do you need? #Rogers #rogersdown #rogersinternet
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Lene Andersen
(@TheSeatedView) reported
@RogersHelps I appreciate that (Outlook is already connected). My problem is that there's been no Rogers communication re: this issue & no ETA on resolution. I also mentioned that webmail doesn't work well with voice recognition, affecting customers w/disabilities. We need an update and fast
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Larry's still being careful Till this is over
(@LarryTill) reported
@TheSeatedView @RogersHelps I just today got an issue resolved after almost a month of effort. C'mon, @RogersHelps. Time to up your customer service game. You now have some competition.
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letsGo
(@Jo_ehh) reported
@Rogers why have a customer service department if they can’t serve the customer ?
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Lene Andersen
(@TheSeatedView) reported
Here's my added issue: Because of my #disability, I use voice recognition to write and navigate things like email. It doesn't work well in the browser email. I need a solution quick, @RogersHelps .
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ᑕℍЯᎥᔕ _Six6VI
(@Tammy12Step) reported
@RogersHelps so I even called and asked you to stop with the txts and emails and yet still getting them ,,wtf did I spend 30mins talking to some one if your not going to do your job
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Pascale Chenier
(@PasCPhoto) reported
@RogersHelps Internet in M5A 2N8 area down since 7pm. Confirmed outage range with multiple neighbors in area. We've called but your response is individual service calls. It's a generalized problem, modems are not connecting to network. Like the 18h outage on March 17. FIX IT!!
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Pascale Chenier
(@PasCPhoto) reported
@RogersHelps Everyone has reached out. The 2 on Rogers have service calls booked, just like the other 3 customers with 3rd parties. Entering our 5th hour without internet. Same exact thing happened on March 17th, which was just 3 weeks ago. We want and deserve answers!
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Lene Andersen
(@TheSeatedView) reported
Haven't been able to connect Outlook to @Rogers server for days. Call tech support who says Yahoo has stopped allowing customers to use other platforms for email and a lot of others have the same problem. Why have I not received email about this from #Rogers?