Rogers outages and service status in Donnacona, Quebec

Problems in the last 24 hours in Donnacona, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Donnacona, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Radha ☮️ (@lemon_meringues) reported 5 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

• 
  ghostwolfman (@ghostwolfman) reported 6 minutes ago

  @RogersHelps But I am still deprived of service I pay for with no remuneration , underground lines eliminate the breakages

• 
  kaleemullah (@kaleemullah19) reported 6 minutes ago

  @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

• 
  Nikhil s (@sethni20) reported 7 minutes ago

  @Rogers I'm extremely disappointed. I tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect?I want to cancel all of the services immediately. Please contact me here

• 
  Yeşim (@gezigezive) reported 7 minutes ago

  @Rogers we moved out more than a week ago and they said our new home doesn’t have Roger’s. We are trying to reach you for a week for days and hours waiting on the line and no one answers? Even chat help says call again. What kind of service is that? We want to cancel our subs

• 
  Dogtor Shitpost, MD (@DogtorShitpost) reported 8 minutes ago

  To the fans of the @BlueJays, you have to stop going to games. You have to stop buying merch. You have to stop putting your tv onto @Sportsnet when they’re playing. @Rogers has to feel how bad you feel. They have to know you mean business. The only way any of this will change is if you make them.

• 
  Don't_Turn_Away-66 (@waronlye) reported 9 minutes ago

  @Rogers your Xfinity recorded every single World Cup games except Canada. Seriously, what ridiculous service is this from a CANADAIN company!!? I set every single reminder for not only WC but Canada and it ignores it. PATHETIC

• 
  ms.mom (@ohsoobvious) reported 15 minutes ago

  @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

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  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 18 minutes ago

  @RogersHelps @SNCTrader Check your dms I too have been having issues and I could use some help

• 
  I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported 20 minutes ago

  @RogersHelps So when I went in to your corporate store I couldn’t get a sim card because the name on my account didn’t match perfectly. Trish is a shortform of Patricia. The agent at the store told me she put in a ticket which will take 24 to 48 hours to process. No cell service since Tues