Rogers Outage Report in Donnacona, Capitale-Nationale, Québec

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

1. 

   Internet (56%)

2. 

   Wi-fi (14%)

3. 

   TV (13%)

4. 

   Total Blackout (7%)

5. 

   Phone (5%)

6. 

   E-mail (4%)

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• Chris P Bacon (@pozpiggy86) reported 4 minutes ago

  Thanks @Rogers.... Once again, I'm having constant issues with my connection going down, often requiring a modem reboot to get back online. Tonight, I am out of town and trying to get work done, and I can't because my modem needs a reboot AGAIN for the THIRD time today!

• BG (@billako14) reported 7 minutes ago

  @RogersHelps I’m a simple positive person trying to help his senior parents with service changes/rates for services and I can’t do a damn thing for my parents until someone answers the phone at @Rogers. One week of daily calls that last hours and I still can’t get through…👎🏻👎🏻👎🏻👎🏻

• Kyle Johansen (@iconoclast1) reported 8 minutes ago

  @rogers been waiting for a support specialist to pick up my transferred support issue with Home Phone … for 45 mins so far… how long does this take?

• ⊹⊱✼⟆ιℓεƞϲε✼⊰⊹_silencednomore🇨🇦 🇺🇸 🙏🇺🇦 (@BelarusLunaria) reported 12 minutes ago

  @RogersHelps Internet service still down. Modem is flashing green light now, so partial TV Cable service is available now. Cable box Guide is all scrambled. Have never seen anything like that before! Told by Rogers CSR at 11am, that area is out, but my neighbors aren't.

• Kyle Johansen (@iconoclast1) reported 15 minutes ago

  @RogersHelps so I’ve been waiting for a support specialist to greet me on live chat for about an hour. How long am I expected to wait in front of my computer for someone to respond? Bell at least tells you how many people are ahead of you.

• The Toronto Raptors Files (@raptorsfiles) reported 16 minutes ago

  @RogersHelps on a Saturday morning that y’all were that busy that I had to be on line for that long waiting to talk to someone. That’s some shameful ****.

• Robert G Smalley (@RGSmalley) reported 17 minutes ago

  @RogersHelps CNN or TCM or other stations has occurred occasionally. It's always frustrating as a customer, that it occurs at times when coverage is peeking your interest. I do not know if other stns were affected. Rogers investigate what happened around 1:30 am on Jan 7th

• J.L.N. (@yellowsunshine0) reported 18 minutes ago

  Been on hold for 7+ total hours over two days and counting JUST to cancel our service as we are moving. How in this day and age we are not allowed to go into our own protected account to cancel is beyond me. Making people go through this should be illegal. @Rogers @RogersHelps

• DSFraz (@DSFraser) reported 20 minutes ago

  Lol even a @Eastlink employee said it was bad on @Rogers to miss that one and they should make good

• katie roche (@katieroche10) reported 22 minutes ago

  @RogersHelps waiting over 2 hours to cancel our tv subscription- lady was so unhelpful