Rogers Outage Report in Donnacona, Capitale-Nationale, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Giang
(@taitai_sg) reported
@RogersHelps SCAM ALERT: Rogers customer service suggested an upgrade of our service to improve the network stability at a cost which is supposed to be lower than what we were paying / month. The new agreement came in the mail today and it's $40 more expensive.
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Jon Roberts
(@JonRobs) reported
@RogersHelps our internet and phone lines are down! Please help
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jerrysushi
(@jerrysushi13) reported
@RogersHelps Update: DM'd @RogersHelps ...they are unable to help me as winback offered the deal. They submitted a ticket to winback - praying I'll hear back. This is the fifth time submitting this ticket. Havent had anyone call me back yet. Think twice before switching to Rogers!
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Ryan Bobier
(@Bobier22) reported
@Rogers so you send out emails talking about issuing credits for the massive outage in July but yet send me a bill with zero discounts regardless of having 4 services with you, I really should just switch to seeing as you are clearly a dishonest company
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A. Dish
(@andrewjdisher) reported
from
Orangeville, Ontario
So @Bell doesn’t bring internet to our neighbourhood.. just @RogersHelps .. but we’re done losing service during work hours.. Maybe @starlink is the way to go..
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Kathy
(@leafsweetie) reported
Anyone else having issues making calls from their @RogersHelps cell phones?
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Carbon
(@Carbon77523244) reported
@RogersHelps It's crazy how you guys are paying us back for 5 days of service!!!! yet the issues with your unstable network has persisted for nearly a whole month now. The least you could do is shutdown your business forever and never try to provide service ever again.
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DHM
(@dhm1955) reported
@Rogers internet is out again. 1st went out last Thursday and was down til Monday & miraculously came back on Monday, coincidentally the same day as the CRTC hearing with Rogers. Had booked a service appt for Wednesday (today) but canceled it. Did I mention service is down now?
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Alexandra Victoros
(@alibarg) reported
@Rogers Hey Rogers, I just got my cell phone bill and it is exactly the same as last month for the 4 lines I pay for. I thought we were receiving a 5 day credit for the outage.
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Christina Giang
(@taitai_sg) reported
@mrsrhyean @Rogers SAME THING HAPPENED TO US. The agent suggested changing the modem which led to an upgrade of the service and she quoted a price lower than what we were paying but now it's $40 more expensive