Rogers

Rogers Outage Report in Donnacona, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Donnacona, Capitale-Nationale, Québec 10/17/2025 19:25

October 17: Problems at Rogers

Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • oshjuajc Oshjua (@oshjuajc) reported

    @truo_val @RogersHelps YO FIX MY MANS INTERNET

  • vbarbin Vinnie (@vbarbin) reported

    And the nightmare goes on @Rogers After at least 6 interactions to solve a problem created by Rogers, you guys managed to mess up with my billing and charged more than what I had to pay. This is outrageous!

  • BrotherFree Freedom (@BrotherFree) reported

    @starwars Ugh. I was about to swap Disney for Crave... @RogersHelps, help!

  • willomount38 Willow38 (@willomount38) reported

    @Rogers why is it always so painful when i try and get in touch? I wanted to add cable. Waited 25 minutes to even get someone in chat and then they couldn't help. Always a frustrating, painful experience

  • Nathan630pm Nathan630pm (@Nathan630pm) reported

    @RogersHelps I wasn't going to reply, because the usual "unplug the router" worked last night, but now I'm PISSED. I'm trying to be in class, and your STUPID network keeps cutting out. Not trying to yell at the poor person who has to respond to this, I know you're just the messenger.

  • datachick Karen López (@datachick) reported from Toronto, Ontario

    Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.

  • missy_jissy_ jisola✊🏾 (@missy_jissy_) reported

    @RogersHelps your network is utterly disgusting in the doon south area of Kitchener!!! Working from home is an absolute nightmare😡😡

  • melli13_ Melissa (@melli13_) reported

    @rogers you have the worst customer service! I called to make changes to my services, I had someone call me back from the sales dept and they couldn’t help me transferred me to another department we have been on hold for what feels like forever!! How do I get a manager call back?

  • Nicola_Tweets Nicola (@Nicola_Tweets) reported

    @RogersHelps I've now had two technical support people abandon me in messaging. How else can I get help?

  • johnpics12 little john (@johnpics12) reported

    @RogersHelps Hey thanks for the help but this got me mad 😡 I can’t talk to anyone I have been trying to talk to someone for over 3 days now sometimes waiting times are very high