Rogers outages and service status in Rivière-Bleue, Quebec

Problems in the last 24 hours in Rivière-Bleue, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rivière-Bleue, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TRiLL🇨🇦 (@mmaTR1LL) reported 2 minutes ago

  @Rogers very accutate statement. Ridiculous prices for a connection that has issues multiple times daily.

• 
  Just me - Jamie (@JustMeJamie64) reported 6 minutes ago

  @CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers

• 
  Jacqui (@JacquiKJanes) reported 7 minutes ago

  @JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.

• 
  Mark (@MarkxTrader) reported 11 minutes ago

  @RogersHelps @mmabrey1 Bring back the ol’ reliable COAX receivers! Ever since Rogers switched to Ethernet/WIFI receivers it’s been nothing but endless issues. I asked for a COAX box but apparently they’re no longer provided. You’d think over time @Rogers service would improve & not get worse.🤔DM Sent!

• 
  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 11 minutes ago

  @JustMeJamie64 @Rogers They have fired most of their Canadian staff and outsourced overseas! It’s horrible now; cut back customer service, IT help and hours! It’s awful! @Rogers I wish there was an all Canadian company I could give my business to!

• 
  magenta72 (@valleylily56) reported 11 minutes ago

  @Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney

• 
  MTF 🇨🇦 (@EhmTEhf) reported 13 minutes ago

  @rovers_jay @JustMeJamie64 @Rogers also customer service isn't technical support. unless they merged you all into care agents now. I heard they were trying that in 2023, maybe they did it

• 
  NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported 13 minutes ago

  @JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.

• 
  Dennis Welsh (@DennisWelsh) reported 15 minutes ago

  We all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!

• 
  Just Bored (@Breakin_Normal) reported 15 minutes ago

  @JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.