Rogers outages and service status in Rivière-Bleue, Quebec

Problems in the last 24 hours in Rivière-Bleue, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rivière-Bleue, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James MacDonald (@jimmymac6685) reported 4 minutes ago

  WTF? And then she tries selling me a Roger’s credit card!! Why wait to tell me 50 mins laters that she can’t cancel my plan! Terrible service. I will not be returning! I don’t suggest ppl get @Rogers 🤮

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 10 minutes ago

  @RogersHelps I am waiting for someone to respond to my DM in order to troubleshoot my wi-fi calling issue.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 10 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  FeeneyBaggins (@Feeneybaggins) reported 13 minutes ago

  @MapleLeafs @Rogers Hey we need to be doing better to support the @TorontoMarlies How do we help cheer them on ?!

• 
  Hank N (@HenryNg338) reported 13 minutes ago

  @Rogers @RogersHelps Hello Rogers, Two days ago your installation staff/contractor came to my neighbour’s house and installed a cable from your junction box and ran it over my tree on my front yard! That’s unacceptable and unprofessional. Please fix it immediately!!

• 
  Trizent (@Wizalters) reported 14 minutes ago

  @RogersHelps Problem is the Rogers team on phone didn't know there was outage even though it apparently was reported hrs earlier. Was suggested I PAY for a tech to come out Sunday AM (in 3 days) even tho I told them 100s have no service it isn't just me. Supervisor refused to listen to logic.

• 
  todd sams (@toddsams15) reported 14 minutes ago

  @RogersHelps now having internet buffering issues smarten up and get things fixed or i don't pay period end of story Capiche!!

• 
  Matt 101® (@MATT__101) reported 15 minutes ago

  @RogersHelps I did I never left the chat it ended before is was even able to start chatting with the specialist I've tried 4 time

• 
  Michael DelPiero (@MikeDelpieroX) reported 16 minutes ago

  @_berg618_ @RogersHelps You've already explained the issue. They know what you need. A representative could simply call you and resolve it in a few minutes, but they won't. Instead they're asking you to spend more hours waiting on hold. Google "AI chatbot" and learn what they do. @Rogers #Rogers

• 
  Alex Gatzos (@AlexGatzos5855) reported 18 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps For a communications Co. it sucks at communicating with its customers