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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (86%)
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Online Play (6%)
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Game Crash (6%)
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Glitches (2%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wilmington |
Game Crash | |
 Sydney |
Sign in | |
 Augsburg |
Glitches | |
| Wilmington |
Sign in | |
| Newton Falls |
Sign in | |
 St Helens |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Davis mavis
(@dave22445) reported
@beatuwithastick @JagexSupport This was the same kind of issues I was having with my account earlier today but I got it fixed by @gerickhack he is fast and reliable,I think you should contact him!
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Andrew Johnson
(@AndrewJ51305006) reported
@JagexHelpFrost @JagexSupport It doesn’t unfortunately. I have 3 email accounts, 1 work. Even checked my old college and uni ones. The issue isn’t my password though. I know the password. It’s the Authenticator. I can’t disable it without having the code, which I don’t have as it’s on my previous phone
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longhairasian
(@DownupperT) reported
@JagexSupport DM me, I need to resolve a technical issue with a subscription I didn't do. I have been charged for membership apparently.
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Empire
(@build_yours) reported
@JagexSupport Thats the worst support i ever heard of. Banned for literally no reason like what? I was a paying customer illegally wronged for no good reason yet im dealt with this? What kind of service is this Jagex, i think i will take this to all my reddit pals.
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defil3d
(@defil3d_rs) reported
@Xlite_Chase @JagexSupport Ya haven’t touched it since the issue it happened today
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LoneyRS
(@rs_loney) reported
@JagexSupport Aus worlds are an absolute joke, constant dcs and lag spikes to the point it’s easier to just log and not play.😮💨
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Cookie Shop
(@CookieShop99) reported
@UIM_Sharky @Iron_Cub @OldSchoolRS They still can fix others houses in mahogany homes
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xoxo_lisa
(@phsuan_chung) reported
@iklsoan @JagexSupport But in situations like this there is always solutions to it only if to utilize them, message hacker_crane via instagram he will be able to retrieve your account and solve that problem
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Callum Hunter
(@CallumTheHunter) reported
@JagexSupport I'm using a unique password and secure email afaik, but the problem is my registered email is being changed on me. As in seemingly someone else is submitting account recovery requests for my account and having it changed to their email. I reckon they're also asking for (1/2)
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tatyane
(@tatycarneiroo) reported
@ValorrOW @JagexSupport You can Message @FoxCyberHelper on Twitter they are good when it comes to recovering of hacked, suspended and disabled account, they help me fix mine
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Dante
(@DanteMcGriffen) reported
accidentally remembered my RuneScape login from 2007
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Logan Coffin
(@loco00079) reported
@JagexSupport are you able to help out with bans? I don't ever remember playing Runescape but when I login with my account it says I'm banned permanently from 2016 for something called Macroing? I submitted an appeal but it said it can take up to 14 days sadly and it was in 2016.
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rbO .
(@rbO67984936) reported
@JagexSupport hey i got a problem login after i switch world i got log out and when i try to log in back says to many attempts i come back after 2 hours and same problem what can i do?
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@King_Jim_Z @JagexSupport Either you hoppes too many worlds (yes there is still a cap) or your login information was leaked and you're getting bruteforced. The only way to bypass that is by using the steam login on the steam version of osrs.
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blain
(@blain04322507) reported
@OldSchoolRS Imagine being a game for 15 + years and still giving out false bans due to a broken bot detection system while there are dudes rolling around almost max that you know are botting and massive bot farms just standing at g.e all fletching for hours
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Lanna
(@Lanna_Nice) reported
@GretFrets @JagexSupport You can Message frolppy_hacks on Instagram he is good when it comes to recovering of hacked, suspended and disabled account, he helped me fix mine
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Maximilian
(@Jane04258588) reported
@NicholasZamir @JagexSupport I suggest you contact Cyber_hack47 on Instagram he is good and reliable when it comes to recovering of hacked, suspended, locked and disabled account he helped me fix mine
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Grant
(@parrotz1461) reported
@JagexSupport my two-day old HCGIM partner got banned for RWT, without interacting with any other accounts. He was using a VPN and suspects that may be the cause. Can you fix? RSN: 4WeirdMafia
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I̷N̷T̷I̷M̷A̷C̷Y̷
(@Intimacy01235) reported
@iklsoan @JagexSupport Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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New Name Here
(@ShabangShabazz) reported
@JagexSupport I was charged $69.99 3x today. I have not purchased anything from you. Never heard of you until I was charged $210.00 combined. Can we fix it?
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Nick White
(@Thanatos515) reported
@JagexSupport It’s been over a month now and I’m still having the same issue. Will I be refunded part of my membership since I can only play when this problem isn’t happening? Which is not often. Very frustrating. Filed several support requests via the website with no response.
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Callum Hunter
(@CallumTheHunter) reported
@JagexSupport Great thank you :) hopefully email should arrive shortly. I've not been able to disable the authenticator any time I've tried, always just gives that error when clicking the link and keeps the authenticator for the phone I no longer have active.
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jai
(@slayerjai) reported
@JagexSupport I need to know if it is a login lockout issue before i do that. that's why i asked if someone could look into it.
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Ollie Mason
(@Ollie_Mason1997) reported
@JagexSupport I already have. Nothing to do with my issue. What would you suggest to do next?
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blain
(@blain04322507) reported
@OldSchoolRS Fix your junk bot detection system fix you’re entire game
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@King_Jim_Z @JagexSupport Either you hopped too many worlds (yes there is still a cap) or your login information was leaked and you're getting bruteforced. The only way to bypass that is by using the steam login on the steam version of osrs.
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Callum Hunter
(@CallumTheHunter) reported
@JagexSupport the authenticator to be reset so that would be why everytime my authenticator disable email, if it arrives to me and not their email, is an error invalid link. Anything that can be done to stop them? Afaik the email im trying to set it to was the first email used for purchases.
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Jason Cadwell
(@jason_cadwell) reported
@JagexSupport yall worthless. what else do you need besides 2fa and credit card info? email? literally everything. insane that you guys have been around for this long and still have **** customer service. ive been playing for 15 years. this will be the reason i stop.
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Yohan FG
(@HanFG11) reported
@JagexSupport @JagexTyran can osrs be played without problems now? or there will always be a banned for no reason
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Dorian
(@DoDoLeDoDu) reported
@IggyHazzard @JagexSupport Finally my locked account was perfectly recovered by @gustavoosuarez. He is trusted and guaranteed for the service