Sasktel outages and service status in Edmonton, Alberta

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Sasktel reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Coleman (@JohnColeman1970) reported 6 minutes ago

  @alexmarz @SaskTel @Telesat That's what I expect from someone living in a city who is not using Rural internet Providers! As an IT & Cybersecurity Company that supports travel and works across Canada there is nothing as easy and that works as well as Starlink. From Africa to Canada! There are ways to secure data beyond your ISP, if people are not using that they should be. Telesat has been promising their solution for 5 years now, 4 Billion in Taxpayers money and still no testing. Amazon Leo is testing but is also US based.

• 
  Tammy Jones (@TammyKadler) reported 8 minutes ago

  Poll:@MyAccessCA or @sasktel for TV/internet? Access came & did something with our TV/internet while I was @ work yesterday (w/o us knowing until they called/showed up). Haven't had service since-2pm. Tech window is between now & 9pm tonight so can't complete work from home...

• 
  Queen Zander (@xandermisty) reported 8 minutes ago

  @QueenYeenLuna @dollaballers @twistedleafs People travelled from the far north just to watch bedard play, the sasktel could easily sell out but the problem is no NHL player would wanna live in Saskatchewan

• 
  Scott Cheston (@ScottChestonSk) reported 10 minutes ago

  @LeafandThistle I had that happen the spring of 1998. The WO at Line Training in Kingston invited me to instruct the QL3 line crse. Had to turn him down, as I was hired full time permanent at SaskTel as a lineman. Went to a Class A soldier from that point on.

• 
  HammerofSparx (@KevinAn45942701) reported 12 minutes ago

  @DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)

• 
  Gord Radcliffe (@SimonKaos) reported 12 minutes ago

  @SaskTelSupport You ought to be f&$kin embarrassed. No service for 22 hrs now?! This is not some cut line bs, this is a software issue! Think about it. YouTube still works but nothing else?!? They crashed all DNS data. Sasktel caused this, not something outside.

• 
  Greater Saskatoon Catholic Schools (@GSCSNews) reported 13 minutes ago

  The board approves awarding of the contract for the unified hybrid backup solution to SaskTel for the a three-year period.

• 
  Some might say… (@paulbeit) reported 18 minutes ago

  @Critter_Paths @RebelNewsOnline Oh gosh…ya…I’ve been doing this for 30 years…building switching centers, to central offices/and now Data Centers and supporting/installing/upgrading/planning/budgeting/building these projects and all the “wires” on poles, towers and in holes - all over 🇨🇦. Built networks for Bell, Roger’s, Telus, Cogeco, Videotron, Eastlink, SaskTel, NRBN, NFTC, C3Telecon, Sogetel……I can go on. Here is the scoop on Data Centers. Yes, DC’s take a ton of energy in the form of electricity and some “do” water. Not all are built the same. For context a simple (small) 50,000 square foot DC - can provide service to approximately 30M people globally again on today’s AI standards. This DC, again for example, can create over 3 to 7m in tax revenue per year for any community (and way more for the feds could get some DST from the 🌎. So this DC, for context, sits in a Dollar Store size building……and delivers a huge boost to the locals….to build that they employed over 200 part time and now hire 50 people to manage it daily…the 200 that built this, build the next - a team a crew, and they get way more $ after every gig….talk to me….I fly around talking about this. I think we have a better job to do in communicating the overall business, environment, economic, and social aspects of them….I have work to do….but Canada is cold, has a ton of land, resources, and a ton of access to global fiber connectivity. If not, I’ll install it with all my friends 👍🇨🇦👍

• 
  David Hamilton (@hamiltondw2) reported 18 minutes ago

  @bgdoane @SaskTel Put your phone back to LTE/3G. We have to and it works much better. 5G is terrible here.

• 
  SaskTel Support (@SaskTelSupport) reported 20 minutes ago

  10:45 PM: A planned SaskTel outage will occur on March 11, from midnight to approximately 6:00 a.m., while crews complete permanent fibre repairs related to last year’s wildfire damage. During this window, Internet, wireless, and landline (home and business) services will be unavailable across multiple Northeast Saskatchewan communities, including Sandy Bay, Brabant Lake, Geikie River, Wollaston Lake, Black Lake, Key Lake, McArthur River, Cigar Lake, Collins Bay, Stony Rapids, and Fond‑du‑Lac. This work is necessary to repair the damage and ensure the long‑term reliability of services in the area. SaskTel apologizes for any inconvenience this outage may cause and thanks customers for their patience while crews complete the work as quickly as possible. In the event of an emergency, residents in and around these communities will need to physically contact their nearest emergency services for assistance. #skoutage