Sasktel Outage Map
The map below depicts the most recent cities in Canada where Sasktel users have reported problems and outages. If you are experiencing problems with Sasktel, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sasktel users affected:
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E-mail
Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Regina, SK | 5 |
| Edmonton, AB | 1 |
| Estevan, SK | 1 |
| Vancouver, BC | 1 |
| Saskatoon, SK | 1 |
| Melville, SK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sasktel Issues Reports
Latest outage, problems and issue reports in social media:
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What a Wonderful Life
(@Dionysus_666) reported
@T_rish77 @SaskTel #sasktel charging for cell service that does not work . They have list of excuses . The range and quality of a wireless network is dependent on a number of factors, including but not limited to: weather conditions, terrain, geological and manmade obstructions,
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Matthew Washkowsky
(@Matt_Washkowsky) reported
@SaskTelSupport (1/2) I've already talked to three customer support reps so I've given up hope on a Sasktel solution. They can't even temporarily unthrottle my phone past 512kbps once I exceed my data limit (which happened in a day since I'm in a wifi intensive online course).
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Unkletyrone
(@unkletyrone) reported
@SaskTel Just teach your staff not to talk over customers. It shouldn't be that hard to get people to be polite and considerate. And to be hung up on after that rude treatment is even worse.
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Beth Allan
(@adolwyn) reported
@kayquail Cell service can be challenging - see if you can manually select cell towers on your phone to select Sasktel. Their 3G is better than any major carrier’s LTE in any places. Grid roads that are gravel are usually ok, but they can end quickly or turn into mud without warning.
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Don Ryback
(@ryber99) reported
@SaskTelSupport Is SaskTel currently emailing customers re a possible email service outtage and a required customer response to an internet link?
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SaskTel Support
(@SaskTelSupport) reported
@saskanuck 1/2 Sorry about the trouble! If you've already chatted with us and we were unable to help, we may need you to visit us in person at a SaskTel store or dealer so we can have a closer look to try and narrow down the cause. Please bring your device and iPad to a store when
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shane '🌮' doucette
(@shaniber) reported
@SaskTelSupport I -want- to stay with Sasktel, but the company really needs to fix this problem in the area!
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🌱Dianne☀️
(@_Simply_Dianne) reported
So we move to the city , get @SaskTel for tv and internet. Internet was fine. TV immediately an issue, digitizing etc. support guy comes out changes box and leaves us with a remote that *only runs the tv. Not a DVD player, not our sound bar. Now we use 3 remotes like we had
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Unkletyrone
(@unkletyrone) reported
@SaskTel has some of the rudest customer service staff I have ever dealt with. Couldn't get a word in edge wise, then got hung up on whe I got frustrated. Horrible service.
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CitySmarts IoT
(@CitySmartsIoT) reported
@SaskTel @SaskTelSupport I certainly can't claim to work with SmartCity IoT (Internet of Things) if I have no "Internet". Not only is the net garbage ... the support and "social media" is equally trash. #SaskTelSucks
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Rick Armstrong
(@Nikarax) reported
@smilingsandra @SaskTelCtr I believe so, but you need to be a SaskTel customer. Or at least I think that's the case.
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LJ 👨🏼⚕️🤦🏼
(@EdgeFest) reported
@judgar64 @BradWall306 **** them all with the SaskTel carrot they dangled. Once they realized that losing our crowns would devastate our cities downtown, maybe they won’t be so quick. Literally forcing managers to go work in cubes again in the next couple weeks to “save the economy”. HATE THEM ALL.
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Tricia Mc
(@T_rish77) reported
@SaskTel The cell tower was up just before this July Long weekend. The service was impeccable (and instant)!
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heynospyingnow
(@HeynoSpying) reported
from
Melfort, Saskatchewan
I went with Sasktel for internet; for some reason. I went with "Max TV Stream" to get TV and Internet. Slow, absolute garbage UI. Can't watch two shows at the same time in two different rooms without both TVs having a fit over bandwidth use. You can keep your ugly IPTV service.
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Aaron lemieux
(@Aaronlemieux5) reported
@judgar64 @BradWall306 The fact that Sasktel in the very near future will be basically worthless so it makes sense to sell while it’s still worth something escapes you hey? And you should do some research on carbon capture…. Drive down to estevan and see!
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