Sasktel Outage Map
The map below depicts the most recent cities in Canada where Sasktel users have reported problems and outages. If you are experiencing problems with Sasktel, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sasktel users affected:
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E-mail
Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saskatoon, SK | 7 |
| Regina, SK | 7 |
| Vancouver, BC | 2 |
| Melville, SK | 1 |
| Outlook, SK | 1 |
| Toronto, ON | 1 |
| Montréal, QC | 1 |
| Weyburn, SK | 1 |
| Porcupine Plain, SK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sasktel Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Boots
(@steve_boots) reported
@YellowPudding @SaskTel This goes way beyond just bad wifi. This is terrible customer service day in, day out for months. This stopped being about wifi about six months ago, and became about how terribly they have handled my file. I know how ISPs work, but cs reps have made countless broken promises
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Valerie Mulholland 🇨🇦
(@V_Mulholland) reported
@Sasktel After being upgraded to Infinet, we've had terrible wifi. Can we go back?
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Joe Widdup
(@Joe_Widdup) reported
@sdjmaxwell @windypopfarm @Walkerfarm306 Good question. Sasktel uses odd LTE bands for longer range. Do Telus phones use them or do you get generic phones and just get poorer service than someone with a 100% compatible phone would get?
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YellowPudding
(@YellowPudding) reported
@V_Mulholland @SaskTel WiFi is included, but the connection up to your modem is what you pay for with an ISP. Get a wired connection or a mesh system to connect to your modem. Or if you want WiFi that IS supported by Sasktel, they have a service called Optimum WiFi which sounds like what you want.
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Kaydra Fehr
(@lutherj9) reported
@SaskTel @tmccann14 You’re not missing anything by not getting fusion. IT IS THE WORST!! You pay $200 for 10 days of service and then they slow you down to the point you can’t even check your email. I urge you to look for other options.
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Sport
(@Sport45313864) reported
I am ready to upgrade my phone, and if I don't see better pricing from you people, I am ready to change from Koodo to @SaskTel I can't just phone you because your lousy customer service doesn't allow me to call you up anymore. You force me to book a callback appointment😡
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Steve Boots
(@steve_boots) reported
@YellowPudding @SaskTel The issue isn't just the wifi. It's that they promised to fix it, and when it was difficult, they decided not to. It's about an uncaring customer service department more willing to make it someone else's problem than to fix the problem.
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Conrad
(@LheureuxConrad) reported
@SaskTel As far as the 20km south of Macklin it shows 3bars of 4g untill you make a call and hit send. Then it switches to 1 bar of 3g . If your pocket to be on a hill you may get a broken conversation or you keep driving untill it starts to ring.
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Ryan
(@dr_drp) reported
@BPikaluk @Shawhelp @ShawInfo They really should just switch to Sasktel. Shaw has been a problem from the beginning with bad product and bad service
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Darcy Bucsis
(@DarcyBucsis) reported
@Sasktel just got the ph with support, sent me my notice that my ph plan rate is moving from VIP 85 to VIP 90, 5 bucks an mth more plus taxes, apparenty sasktel only needs to give you 30 days notice and its an done deal, 1 out 2
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❄️🇨🇦
(@SaskWallaceP) reported
@mileslunn @RunStumbleWalk @AngusReid There is no question crown corporations are helpful. Saskatchewan has the lowest telecom rates in the country because we have a 4th major player in Sasktel. The can’t fix rates. The privatization of Crowns never goes to the consumer.
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Brettsavage
(@Tman31803012) reported
@SaskTelSupport FYI even your people have trouble loading a simple page in your own Sasktel stores pretty sad 😢 future is not Sasktel. Do your thing Moe sell these clowns to cover some more debt
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YellowPudding
(@YellowPudding) reported
@steve_boots @SaskTel WiFi is included, but the connection up to your modem is all you pay for with any ISP. Get a wired connection or a mesh system to connect to your modem. Or if you want WiFi that IS supported by Sasktel, they have a service called Optimum WiFi which sounds like what you want.
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CircularLogic
(@CircularLogic89) reported
@DaytonRobblee @RogersHelps Rogers has approximately 10 times the customer base of SaskTel, not including flanker brands and other providers using the networks. Bandwidth is finite. The more people using data, the more that bandwidth needs to be shared
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Jina Lynn
(@JinaLynn11) reported
Any reviews you guys have about @starlink? My dad is on the fence about it and I really don't understand why as his @sasktel internet is complete garbage!!
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