Sasktel Outage Report
Why is my Sasktel service not working?
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Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sasktel compensate me for the outage?
The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Sasktel users through our website.
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Internet (50%)
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Total Blackout (17%)
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Phone (17%)
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Wi-fi (8%)
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E-mail (4%)
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TV (4%)
Live Outage Map
The most recent Sasktel outage reports came from the following cities: Moose Jaw, Regina, Winnipeg, Saskatoon, Armstrong and Osler.
| City | Problem Type | Report Time |
|---|---|---|
 Moose Jaw |
TV | |
| Regina |
Internet | |
| Winnipeg |
Wi-fi | |
| Regina |
Internet | |
| Saskatoon |
Total Blackout | |
| Saskatoon |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sasktel Issues Reports
Latest outage, problems and issue reports in social media:
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Clinton Tate
(@clint1507) reported
@SaskTel When will Turtleford get into the optic we pay a fortune just for telephone service says 50 mbs lucky to get 25mbs ..
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political watchdog
(@Bnovak11) reported
@ovseneksask @steve_boots and workers over our own, cutting municipal funding, leaving $1.3 Billion outstanding maintenance issues in schools, selling our assets, cutting services, health, and education, trying to sell off SaskTel, SGI, etc. 13 years is enough! 4#
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SPSD IT
(@SPSD_IT) reported
Update: All systems coming back online, SaskTel confirmed a connectivity issue and has been addressed. #FridayYet @StoonPubSchools #spslearn
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Kevin
(@KevinisCanadian) reported
This is the 2nd time today I have waited over 40 minutes to get service from @SaskTelSupport @SaskTel The first time the service provider said they needed a few extra minutes to complete my request & would call me back shortly. That was at 11am I now waiting 45min to get through.
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Morgan Wark
(@morganwark) reported
@SaskTel we have been experiencing issues with the tower at Deschambault Lake. I have talked to representatives that say they see an issue on tower but havnt been able to fix it due to weather. This is since Dec. are they waiting for spring. #unacceptable
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corinne sauter
(@CorinneSauter) reported
they put#staysafe on my sasktel phone WTF
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Itsgottobekd
(@itsgottobekd) reported
Sasktel shut off my fibre last month because they thought I was still on copper, and the fibre is down again & I’m pretty sure they did it again.
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Data Don 🇨🇦🧑💻
(@DonDubya200) reported
@KassandraSanch When you get used to the iPhone, you'll think android is a kid's toy. I switched when the XR came out and I'll never go back! Sasktel basically gave away the phone for signing a 2 year contract so I got it. Hated for a month but then grew to love it!
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Chantelle
(@Chantel21225324) reported
@SaskPower Doesn’t matter about the presentation it’s true. Climbing that pole... I have more of a problem with the wages Sasktel techs make for sitting at a desk
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Girl's Name
(@stephanelbow) reported
SaskTel called me back and then put me on hold for 19 minutes lol **** off
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political watchdog
(@Bnovak11) reported
@SAux41 @DrKyle I worked in IT with govt we have some of the best around. My crown is ok for now but losing all those award winning staff at SaskTel was a stupid idea. They actually won world awards. Now it’s email in New Brun, down lines Alberta, virus contracted to an American company.
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Andrew B
(@andrewjsb) reported
@CraveCanada Your Search via @SaskTelSupport @SaskTel is really bad! Why can’t I easily find Return to Hogwarts via any new release page or finding the other Harry Potter movies? So frustrating!
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Jeffrey A. Richards
(@ToontownJuggalo) reported
@SaskTelSupport I just attached a bluray player to my mom's TV and now the SaskTel MaxTV won't work, at all. Box is ON, the correct HDMI port is connected, but NO PICTURE & NO SOUND. Can you help?!?!? Please!! I'm in panic mode!! 😭
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political watchdog
(@Bnovak11) reported
@Lan103258550 @jenn_summers01 @SaskParty Some workers tried but it’s no different anywhere. I worked hard for what? To have everything taken from me? I’m angry I’m too ill to start over now. I never experienced life now never will. Our SaskTel award winning staff left Sask, a govt who fired award🥇staff? Who does that?
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political watchdog
(@Bnovak11) reported
@judgar64 @DennisKendel @ctvregina Exactly plus we do quality assurance I think it’s the private company they contracted out same one SaskTel has problems with. That’s why IT should remain in its own crown. Private is more careless as in that company not all.
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saskwatchmenguide
(@saskwatchmengu1) reported
@SaskTel Buyer beware. SaskTel sells cell phone “wireless device protection insurance” $10 per month. They out source it to bright star protect. They do not cover phones that have total mother board failures. Unless you can turn on the phone and cancel the find your phone app.
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political watchdog
(@Bnovak11) reported
@MickeyDjuric the incompetence by that private IT service that screws up SaskTel to. No govt person would screw up like that, when there is IT for those one crowns the workers are familiar with the programs. You have a SP donor who got the IT services with people who have no familiarity
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ARB 🍥
(@AdamBodnarchuk) reported
@SaskTel outage on SE side of Lloydminster, SK. Began around 12:20am. Rebooted modem and still no signal for tv/internet.
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Christmatts
(@Sxmprrr) reported
I hope Marty @ Sasktel has a terrible new year
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political watchdog
(@Bnovak11) reported
@SAux41 @DrKyle No offence to you but you probably don’t belong to that company SaskParty contracted out. I still believe IT should be in house when it’s govt. You wouldn’t believe how bad at SaskTel it is. Slow service and front line have to take the rage. Thanks for speaking up
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sinfluencer 💫
(@chromantichope) reported
@evil_salome trapped in a 1 bdrm small town apartment with my mil in -40 with bad internet and the woman just wants to loop 90s romcoms off sasktel
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Vybz
(@CrystVybz) reported
@ToontownJuggalo @SaskTel Lol Sasktel is a dogshit *** company. First they lie about ****, second they can’t provide decent wifi at a reasonable price, third the wifi we pay a lot for goes out 5-6 times a week. Wish a better company would come out here and give us what we need.
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David Maier
(@dmaier70) reported
@SaskTel Infinet has been 18 months away in Dalmeny for 5 years, are you ever going to offer it here? Access and Redbird have some pretty attractive offers for this area. I'd like to remain a SaskTel customer but your tech is ancient.
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SPSD IT
(@SPSD_IT) reported
Update: SaskTel en route. Issue is connectivity between Central Office and schools. Web/email/phones at schools are down. Emerg msgs sent to families.
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Marissa Haines
(@missarockstar) reported
@SaskTel fix the problems that are happening on your end so I can get tv and internet because I will happily switch
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HandsomeRob
(@HndsomeRob) reported
.@SaskTel 55 minutes, 35 seconds so far. This is just how "SaskTel Cares". Absolutely unreal customer service
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lester wolfe
(@chezboy1982) reported
@SaskTelSupport is their a problem with the Sasktel mobility in the Saskatoon evergreen area. We can only get a 3G connection. Nothing LTE will work
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political watchdog
(@Bnovak11) reported
@GlobalSaskatoon @DennisKendel Hire private over govt IT workers SaskParty says. 🥴 same crap going on with SaskTel, can’t people not see that having IT within the crown is better because those workers are familiar with the programs. Private is more likely to take pressure from this party to over look numbers
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political watchdog
(@Bnovak11) reported
@AleanaYoung If it’s the private IT company who knows but they are not doing good for SaskTel either. The employees are fed up with that IT company being slow etc I heard that health was going to private IT but you probably know better then me
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la spinister
(@thefunkygirl) reported
I don’t what sorcery Sasktel is playing around today but cell phone service is absolute crap today