Sasktel Outage Report
Why is my Sasktel service not working?
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Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sasktel compensate me for the outage?
The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Sasktel users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (13%)
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Total Blackout (9%)
Live Outage Map
The most recent Sasktel outage reports came from the following cities: Saskatoon, Cudworth, Edmonton, Osler, Fort McMurray, Estevan and Regina.
| City | Problem Type | Report Time |
|---|---|---|
 Saskatoon |
Total Blackout | |
| Cudworth |
Internet | |
| Saskatoon |
Wi-fi | |
| Edmonton |
Internet | |
| Osler |
Total Blackout | |
| Fort McMurray |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sasktel Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan M.
(@saskryan) reported
@weathernetwork is going to be responsible for me throwing my remote through my TV . . . Their stupid "virtual TV" feature always catches when I try to scroll though on @Sasktel Max.
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Jessica Vaillancourt
(@Jessicav176) reported
@SaskTelSupport FALSE! I’m in Dundonald and still affected by this outrage, going on almost 5 days with no services. Sasktel technical service has no fix & no ETA. Told me my neighborhood was marked fixed and technicians now busy until tomorrow evening! Home business owner here very frustrated!
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Fid
(@Fidelities) reported
@SaskTelSupport Nothing like waiting a week and a half for an appointment, the tech showing up late and then not being able to fix it, getting rebooked and then having to wait for the maxTV to turn on at a later date despite self-install. Pure incompetence by @SaskTel.
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Big V
(@BigVEnergy85) reported
Well I don’t know if saying that was good or bad but I’ve been alone dealing with it for five years and this man still stalks me and so after being harassed yesterday again I said **** you as I can’t even have a Sasktel phone or Internet obviously
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Czarina Catambing
(@czarcatambing) reported
@SaskTel I'm trying to get customer support because I'm in Thailand and can't receive SMS. There's no carrier signal from here, and I've done all the troubleshooting to no avail. Can you help me out?
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lil tweets
(@mikeBtweten) reported
@SaskTel your internet is the worst in the country Fix It. #brutal your the worst in the country.
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nas
(@52ucc) reported
@SaskTel Since Sasktel is MIA, this won’t help anyone
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Tyrone Allen McKenzi
(@HoBombadillo) reported
@SaskTel Your internet sucks so bad. We have the 5G option and can’t even stream the Super Bowl properly. What a joke
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B
(@B97932652) reported
Deep dirt!! Breaking news!! @sasktel doesn't pay some of its vendors bills! Leaves them high and dry while it raises bills and reduces services for ordinary customers! Wake up @PremierScottMoe !! In the midst of an ethics melt down how can @SaskTel still carry on like this?
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Wilhelm Gere
(@WilhelmGere) reported
Because Ghu knows I'm getting at least a dozen messages a week from people claiming to be my bank, the CRA, Sasktel, Fedex, and a host of others. Official government email often gets dumped automatically by the spam filter and I never see them. Then it's deleted 30 days later.
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L
(@really_lat) reported
Why the hell has my #sasktel wifi and data been so damn slow lately. So annoying.
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Elfer
(@ClassicElfer) reported
@jerik22 @Ryan_r_Williams This is the line the big telcos use, but it doesn't hold up under scrutiny. Before sasktel was bought out, they were somehow able to offer lower prices than they offered in much more densely populated provinces, in order to compete with the publicly-owned service.
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Big V
(@BigVEnergy85) reported
@PremierScottMoe I will be going to cyber crimes RCMP and will be launching a multimillion dollar law suite against the SASK govt & Sasktel for cyber bullying gang stalking and whatever else I can. I’ve never felt so violated by a company ever! Thanks
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SaskTel Support
(@SaskTelSupport) reported
PUBLIC SERVICE ANNOUNCEMENT Vandalism impacting SaskTel services in Saskatoon February 10, 2023 – This week there have been several incidents of vandalism on SaskTel infrastructure that resulted in outages impacting SaskTel Internet, home phone, and TV services in Saskatoon.
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swg
(@swgVAL) reported
@SaskTelSupport Its sasktel. They wont fix this until Monday afternoon. 100%
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lil tweets
(@mikeBtweten) reported
Hey @SaskTel @SaskTelSupport why is the wifi you provide so BRUTAL! Worst in the league, 2/10. Get better
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M 🇺🇦
(@habpipes) reported
from
Regina, Saskatchewan
So happy Sasktel decided to do this infrastructure upgrade and shut down lanes downtown from Nov to Feb. Winter driving is miserable and slow enough as it is. Couldn't do it in the summer when everyone is on vacation and parking lots outnumber people.
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SaskTel Support
(@SaskTelSupport) reported
February 10th – 400 block of Bowman Crescent – ongoing – impacting approximately 190 customers. SaskTel crews are working to restore service as quickly as possible, however there is currently no estimated time of repair.
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B
(@B97932652) reported
@sasktel sure has nothing to say for themselves. First they increased bills without notifying me. Mine went up by $11 a month. Then they cut data speeds for people that use more then 10gb. Speeds went down by 75% this is a crooked crown Corp!! @PremierScottMoe
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@jqvxyz ™ parody satire
(@jqvxyz) reported
@SaskTelSupport A Sasktel mobile phone plan was changed to allow 5g. Half of the data plan was used in 2 weeks while the same usage never used up the data. Just listened to a podcast which took 600 MB -- it should have been more like 6MB. WHY?
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Justine Justice
(@revealthebull) reported
@ctvregina SASKTEL you should think about how you vandalized customer back yards by trashing entrance to property, digging up fences and other structures, making dangerous holes and not filling them or repairing the yards and replacing property solen.
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Justine Justice
(@revealthebull) reported
@SaskTel South Saskatchewan be prepared to have holes dug up all over your yard. Sasktel will trash your fences and gardens. They will be rude to you and call you names; steal anything of value in your yard. It will cost you thousands to repair the damages. The Minister will do nothing.
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Jade Priest
(@JadePriest) reported
@DJPh03NiX @TELUS @TELUSsupport I have a Telus and Sasktel cell phone and both not working located north of Vermilion
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Lucy
(@LucyFuct) reported
@SaskTel If you want to help people in #DomesticAbuse #domesticviolence Do criminal record checks on your employees!!! #fail
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M
(@M29742859) reported
@SaskTelSupport Guess in over 3 hours since outage they have no information since they said they would update when they do…nicely done SaskTel
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Key
(@MaNamesYek) reported
Been over 12 hours since my internet went out. Sasktel says it’s fixed but I know they’re full of ****. Send memes.
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Regina Legion Branch 001
(@RCLBR001) reported
We'd like to recognize SaskTel Telcare ($3,333) and #SaskTel ($1,667) for their generous support to our Branch's Poppy Fund in 2022. It's through community support that we can serve Canada's #Veterans and promote #Remembrance.
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Jessica Vaillancourt
(@Jessicav176) reported
@SaskTelSupport FALSE! I’m in Dundonald still affected by this outage, going on almost 5 days with no services. Sasktel technical service said no ETA on fix. Told me my neighbourhood was marked fixed and no technicians available until tomorrow evening. Home business owner here pretty frustrated!
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nas
(@52ucc) reported
@SaskTel how about some updates - this long outage unacceptable. Need internet for work
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SaskTel Support
(@SaskTelSupport) reported
SaskTel is also requesting the public’s assistance in reporting any information they may have on these specific acts of vandalism or any suspicious activity that they witness on SaskTel property, equipment, or infrastructure to the Saskatoon Police Service.