Sasktel Outage

@SaskTelSupport cant believe how bad the Sasktel Mobility service is in Winnipeg. Pretty frustrating trying to use maps in an unfamiliar major city.

I don’t know what kind of update @SaskTel did to their Sasktel boxes but it sure sucks paying $150.00 a month for something that doesn’t work half the time.

Gotta love when you call @SaskTelSupport to fix your Sasktel Max App that hasn't worked since you moved to your new address & you wait 20 mins to get thru & then as they're trying to assist you they put you on hold only to hang up on you and not bother to call you back! #smh #wtf

@CBHeron76 @Feeze22 @jennifer_heron @SaskTel 1/2 Hi Curtis, apologies for the delay! And really sorry to hear about the problems you've been experiencing 🙁 we're looking into the issue that occurred with the pens/flyers game on Centre Ice and will let you know as soon as we hear more. As for infiNET, have you previously

@christinedobby This investment should be in deploying a national 5G broadband and licensing bandwidth back to the telecoms. with either a federal, or municipal broadband option. Sasktel proves that if you keep competition, you keep costs down and competition honest.

@SaskTel I reached someone after 1.5 hrs on hold. And the chat never opened during that entire time. There are no updates on your “busy times” and no callback options. So disappointed in your customer service.

@SaskTel OMG the chat is soooo slow! Gave up on trying to connect.

@SaskTel On hold for 30 minutes trying to change my service - This is pathetic.

And just like that more internet issues. Fix your shit @SaskTel all the resetting in the world and it’s still the same 🙄 sorry guys no stream AGAIN, this has been going on for a few days now.

@CBHeron76 @jennifer_heron @SaskTel @SaskTelSupport I couldn't have said it better myself. We dropped Sasktel Max almost 2 yrs ago, because of brutal service and down time!

@SaskRushLAX @messengerlax @brlive I'm trying to. Their stream sucks. Again. Go back to being on @SaskTel

@HeavyKevySparky @shawcable Went to @SaskTel from @ShawDirect. I liked satellite but the costs were getting to high! If they don’t all bring their costs down I’ll be looking to disconnect. Problem with SaskTel is I can’t access all channels and programming on line like @Sportsnet.

@flglmn @red_mercer my hometown of 200ish in the middle of nowhere had long distance exempt dialup through the 90s and adsl in the early 2000s through a provincially owned telecom system (sasktel). it works so damn good.

2:00/PM: The outage affecting SaskTel Webmail Service appears to have been resolved. We’re continuing to monitor the situation throughout the day. Thanks for your patience. #skoutage

March 14 SaskTel Webmail Service is experiencing some technical difficulties. Please be patient as we work to rectify this problem. Sorry for any inconvience this may cause. #skoutage

@facebook down in #Saskatoon, #Saskatchewan on the #Shaw internet and on the #Sasktel cell network. #facebookdown #yxe

@saskboy @DennymckeeDenny @ElizabethMay @SaskTel @CityofRegina @MarcGarneau @PremierScottMoe The province was able to come up with 40 million smackers to help pave 259 kms of road. So it's not that there isn't money, somewhere, just not for essential public services like transit and education. #skpoli #cdnpoli

@DennymckeeDenny @BeautifulRed7 @ElizabethMay @SaskTel @CityofRegina @MarcGarneau @PremierScottMoe As Elizabeth May pointed out today, Canada's lost bus service, it's not just a provincial issue. We all can do a lot better, and we have, recently.

@saskboy @BeautifulRed7 @ElizabethMay @SaskTel @CityofRegina @MarcGarneau @PremierScottMoe Not provincial. Regina should do better. My provincial taxes should not got to a bus stop that I never use.

@RexxNHL @TheFlopFish Mines Access, used to be SaskTel those are the 2 main ones in Saskatchewan and both are awful

I live in Walsh Acres. SaskTel originally promised this service by 2017. Now they are saying 2021 or 22. This borders on false advertizing

Sasktel needs to get their shit together before I call Shaw and get shit switched real quick.

@GrantBiebrick Strange. Four of us in the house, all on SaskTel, and none had a problem with the time change #LuckyUs

@ThePloughboy Huh. My phone is on SaskTel, my wife's on Telus. Same issue. I believe they share towers.

@GrantBiebrick My iPhone, which is on the SaskTel network, wasn’t affected 🙃

@kaayciie_6 Sasktel network screwed up or something so everyone’s automatic time zone went to Winnipeg. Loved waking up at 6:30 instead of 7:30 🙃

@benyamen @ddgrunau @action_jay @SaskTel That’s too bad. Had a Sasktel phone for 8+ years and never had an issue.

@ddgrunau @SaskTel @benyamen Network's got the right time. The only ones I found incorrect in the lab were on the Winnipeg time zone

@ddgrunau @action_jay @SaskTel @benyamen Mine was fine. Never have had an issue. I am guessing it is a setting the owner has on their phone.

@hippersons We woke up and have the clocks were wrong. Smart tech isnt so smart. Even my wife's phone which is Sasktel and us supposed to be network synced. For some reason it had her location set as Winnipeg

Year in year out @SaskTel's cell network gets confused about our time zone and changes thousands of phones to the wrong time. This is not very confidence inspiring about their technical expertise. The problem remains unfixed at 10(11)am.

@KoningSask @TELUS Yup. I believe Telus leases space on sasktel's network. So does Bell.

@kellywchris @SaskTel Apparently this has been an issue every year

@sasktel Can I actually talk to someone who can do something about this or do I have to keep talking to the same customer support people who don't seem to know anything and don't seem to be able to do anything. I have to explain it every single time to each different one.... 😭

@sasktel I have receipts that I returned it, I have an online transcript from January saying don't worry about it it's all been taken care of but I still keep getting bills and it is actually making me bananas. Get your shit together.

@sasktel I returned a modem four months ago and have been getting bills for 4 months like I haven't returned it. I've been in to the SaskTel store twice, online support and kept the transcript and everyone keeps telling me it's alright. I just got another bill today

@SaskTel - the new email sucks! It deletes emails, kicks you out, doesn’t load. It’s ridiculous!!

@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer. time to switch back to @SaskTel

Tune in via the CJTR mobile app, RadioPlayer Canada app, the FM band, our website or on channel 806 on the Sasktel Max System, channel 700 on the Access Communications digital service.

@SaskTel @SaskTelSupport I am actually getting my installer out to look at things. The fusion worked after my tweet for about a week and since then has died again. I beleive hardware issue now.

Disappointed that @SaskTel doesn’t support cellular for @Apple watches 🙁

Hot Take: customers should not have to contact businesses to find out there is an issue processing payments. You should be keeping your clients informed 👀 @SaskTel

@brewdarss @Sportsnet @SportsnetPR @SaskTel Because they want your money! They want you to buy center ice package #fuckinripoff. Channels you pay for but can’t receive the programming. Crtc should force them to lift this shit

@rokstoned @CBCNews @sophiaharrisCBC Good point, municipal or provincial telecoms are a good idea (and starting point) for sure. Crown corporations like SaskTel help keep our prices down for sure.

@SaskTel you advertize that customers can manage their services and accounts from anywhere but if I wasn't at home near my lap top I sure couldn't have done that. That is false advertising. Sasktel needs to provide better service. I no long have Sasktel Max because of this.

@ sasktel There was still money available when I went and check my billing so that wasn't the reason. It wouldn't allow me to enter the amount I wanted to add on as a one time top up . Got a bunch of red writing over the screen about sign in and sign out.

@SaskTel was charged for a variety package after telling you to take it off 3 different times !!!!! NOT HAPPY !!!!!! You will not be happy when I call you today !!!!! I except a large refund on this!!!!!!!!!! My bill is never $100 !!!!!!

@CanadaWest @HuskieAthletics @ReginaCougars @SaskTel @TELUS Tell the commentators to move the microphones farther away from their faces. The sound is horrible.

Hey @sasktel. Pick up the phone !!! On hold. 35:30 on hold and counting. Brutal service.

Absolute worst service calling #Sasktel. Asked to speak with someone else as I wasn't getting anywhere and was told there's lots of people if I call back. Thank you for nothing! 😒

SaskTel Centre Arena will be lighting up purple on March 26th in support of Epilepsy awareness. #EpilepsyAwarenessMonth

@SaskTel have your employees call customers names and belittle them ! And your manager faraz no better again never been so disgusted in a company ever. @SaskIntl @SaskTelSupport @SaskTelCareers

@SaskTelSupport @SaskTel wow never been treated so horrible in my life so disgusting ! Your company should be embarrassed once I get to my computer I’ll let everyone hear the audio wow

@SaskTel #9394730. His name was Chase the rep I spoke to. I always write it down. I am not calling again to wait on hold for 30 minutes. Please remove the package that was added incorrectly and credit me for the days it has been on my account.

@SaskTel so I’m told that it’s an nhl thing why eastern teams are blacked out in the west but yet I can watch every effing Bruin game. I must be a complete idiot to think that makes no sense. #NHL

@SaskTel what good is a Cellphone without coverage , 99% of the time my phone is out of service , I am not the only 0ne in Sask with area's NOT covered When almost everyone has a wireless WTF

Dear @SaskTel you Max stream is the biggest POS ever. Watch the whole curling game and then it decides to shit the bed on the last rock. Ya thanks alot!!

Last call, if you wanna join us on this bus down to Sasktel center for the Rush game tonight, bus leaves The Rock and Iron at 5. Save your spot and have an Original 16 before the bus leaves and be entered in a draw to win a Rush Jersey! LETS GO!

@SaskTel I get the same thing as your 85 plan on Bell for only 60. I really want to support local but your prices suck and you treat your customers like crap.

"I get a printed bill because I need a paper trail" - Person complaining about Sasktel going paperless. Sweet baby koala bears. THEY EMAIL THEM. If you need a damn paper trail... PRINT IT OUT YERSELF YA TANDY. #YQR #Regina