Sasktel

Sasktel Outage Report

Why is my Sasktel service not working?

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Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).

Problems in the last 24 hours

The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sasktel Outage Chart 04/23/2024 13:55

At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sasktel compensate me for the outage?

The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Sasktel users through our website.

  1. Internet (49%)

    Internet (49%)

  2. E-mail (37%)

    E-mail (37%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. TV (5%)

    TV (5%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map

The most recent Sasktel outage reports came from the following cities: Regina, Moose Jaw, Calgary, Saskatoon, Edmonton, North Battleford, Yorkton, Medicine Hat and Prince Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaRegina Internet
CanadaMoose Jaw TV
CanadaCalgary Internet
CanadaSaskatoon Internet
CanadaEdmonton Internet
CanadaRegina Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

  • bob_reyn bob reynolds (@bob_reyn) reported

    @SaskTel I tried the "DM" which I assume is " phone the max support line" but of course I was on hold for so long I hung up

  • Florencebabyxxx Flo (@Florencebabyxxx) reported

    @JujuGye @CTVNews I actually get my service plans in SK when I go visit my fam bc the same plan in BC will cost 30$ more just because Saskatchewan has Sasktel to bring down the costs of the other big 3.

  • NormanWHoganCDA Norm Hogan⚖️💉⌛🇨🇦❤️🏳️‍🌈☮️ (@NormanWHoganCDA) reported

    When I was young we had BCTel AGT SaskTel etc. Then Telus from BCTEL and AGT. The mobile industry was in very hands to begin with. These huge outages are a result of few national networks.. all your eggs in one basket.. isn't connectivity an essential service these days?

  • jrochest Joanne "the Horror" Rochester 🇨🇦 🇺🇦 💉💉💉 (@jrochest) reported

    @SKLaurieLS @ProfSmithSask @SaskTel I'm paying 120 a month for internet in the heart of Toronto -- with Rogers. You can get cheaper service but it's not enough for me. And 100 a month isn't expensive for a cell.

  • GregHelfrich Greg Helfrich (@GregHelfrich) reported

    @RantingCanuck @kim_siever MTS and Sasktel where never nationalized, they were always crown corporations. I can't find a company of any size that was nationalized that isn't private today. CN Rail, Potash Corp of Sask, Cameo, Air Canada, etc. To be clear, I'm talking about forced nationalization.

  • JayDWalt Jay Walt (@JayDWalt) reported

    @TorontoStar We need a minimum of a fourth player. Maybe the government needs to help set it up. Saskatchewan has 4 and Sasktel is gov owned. Also block sage merger.

  • ProfSmithSask Charles Smith (@ProfSmithSask) reported

    @afhill @VassB @SaskTel Yes. I’ve never heard of that problem.

  • biletubes Bill Tubbs (@biletubes) reported

    @BakedGoodsYYC @MondoAlberta @PierrePoilievre I don’t doubt that a regulated utility can be an innovative industry leader (e.g. SaskTel). But I believe market competition ensures all others have to catch up to the leader. I don’t know why Telus/Rogers/Bell are consistently so bad but I think it could be lack of competition.

  • GregHelfrich Greg Helfrich (@GregHelfrich) reported

    @RantingCanuck @kim_siever MTS and Sasktel were never nationalized, always provincially owned. Notable companies that have been nationalized and re-privatized include CN rail, Potash Corp, Cameco. Free enterprise is far from perfect but has always outperformed nationalized companies in service & price.

  • joshreimer55 Josh Reimer 🏳️‍🌈 (@joshreimer55) reported

    Hey #Saskatchewan. Never ever, under any circumstances sell @SaskTel RIP MTS & AGT You can look forward to higher fees, less service and massive profits for shareholders.

  • CrashleyDebra Debra Crashley (@CrashleyDebra) reported

    @CTVNews I live in Sask. and have all my services thru Sasktel. This outage only affected my shopping. Will never change over service providers.

  • Melnychuk86 Mark Melnychuk (@Melnychuk86) reported

    @nickfaye @SaskTel I think my Sasktel internet has gone out once in the 12 years I've been a customer. Very reliable service.

  • tschetter_terry Terry Tschetter (@tschetter_terry) reported

    @Mullin_95 I’m not impressed with Sasktel either ,it’s just horrible lately

  • Aguy95270832 Aguy (@Aguy95270832) reported

    @SaskTel **** you and your pathetic mobile service. 100 a month and 18 minutes of buffering for a 45 second video? DM me asap. Better yet how about 24 hour customer service ********

  • DRedecopp Doug Redecopp (@DRedecopp) reported

    @merry123459 What's wrong with regional phone companies on a network? Like Sasktel?

  • BakedGoodsYYC Baked Goods (@BakedGoodsYYC) reported

    @biletubes @MondoAlberta @PierrePoilievre service in SK is like half the price it is elsewhere. And they manage to do that while providing excellent coverage to some of the lowest population densities of any network in the country. And people love the service Sasktel agents give.

  • juderich59 Judith Richardson 🇨🇦 😷💉🇺🇦🌻🇺🇦 (@juderich59) reported

    @MrCanSays @ProfSmithSask @SaskTel Gary Filmon, after an Election campaign during which he claimed he would never privatize our telecom company. Provincial Cons would love to privatize MBHydro too but we MBns have long memories & are not havin that. Meanwhile they use it as their cash cow as much as they can. 😑

  • czemeres Shannon Czemeres (@czemeres) reported

    Hi @elonmusk can you get my family a Star link for free to test in rural Saskatchewan. Once we show it’s better than Sasktel everyone will buy your product! As fusion internet is crap and we can’t even watch Luca on Disney+ without it buffering every 30 seconds! Please help us!!

  • BakedGoodsYYC Baked Goods (@BakedGoodsYYC) reported

    @biletubes @MondoAlberta @PierrePoilievre Btw I have worked in the industry for a decade. Including 8 yrs at telus. The network is the part that failed yesterday. Thats not true. SaskTel’s price and service keeps rates in SK far lower than private sector competition has anywhere in the country.

  • naughtydaddysk Naughty Sir (@naughtydaddysk) reported

    @merlot_sk Im with Bell (cause **** Sasktel) and no issues at all

  • KayHarris_17 Kyle Harris (@KayHarris_17) reported

    @merry123459 Sasktel. Can’t remember the last time we had an issue.

  • Cforcock lickerinertinker (@Cforcock) reported

    @rebassedceo @SaskTel Still not working for me. And all other devices I've tried. Been paying for this and not be-able to load the website for months now

  • jenn_summers01 Jenn Summers (I am Steve) (@jenn_summers01) reported

    @JeremySimes I’m with Sasktel August 23 2020 our tower burnt down. We had no debit, no phone no internet, no 911. Services resumed for most by sept 2nd. We were not impressed.

  • ShawnMannix Man-X (@ShawnMannix) reported

    @WrayMorrison SaskTel 100%. Terrible location. Brandt is ancient, but accessible.

  • Aguy95270832 Aguy (@Aguy95270832) reported

    @SaskTel FIX YOUR ******* WIRELESS NETWORK. Buffer 5 min play 3 second of video. For 100 a month I DESERVE BETTER

  • jmckay2508 Jo(She\Her) (@jmckay2508) reported

    @FardenMarianne @ProfSmithSask @SaskTel My bad, they bought out Bells Operation back in 1909 - that would include a huge swath of copper lines. But since then they have done well considering there trapped between the behemoths who keep trying to weasel their way in

  • biletubes Bill Tubbs (@biletubes) reported

    @BakedGoodsYYC @MondoAlberta @PierrePoilievre Sorry, I meant Rogers in BC need not worry about competition from Sasktel. On customer service and retail aspects of the business, I can’t see a problem with having competition.

  • Senatordee Dare Oladipo🇳🇬🇨🇦 (@Senatordee) reported

    @olumuyiwaayo There was nothing like disruption in Saskatchewan except for banks, there is Sasktel, Kudo, Bell, Virgin and other mobile and internet service providers spread around the province. I think the government will do well by putting an end to this monopoly by rogers it is risky

  • fishcreekbeer Fish Creek Brewing Co. (@fishcreekbeer) reported

    @SamyiMo @TheBeaverton Clearly they should have redundancies. The fact Bell, TELUS, Shaw, Cogeco, Videotron, Sasktel, etc. already exist didn’t prevent Interac’s service from going down. How would another 5, 10 or 100 competitors have?

  • TheYungCatholic Yung Catholic 🇻🇦🍁 (@TheYungCatholic) reported

    @pressFToTweet @DIorioNathaniel Yeah the obvious solution is both/and. Ontario should have its own version of SaskTel AND the market should be opened up to non-Bell/Rogers/Telus players at the same time.