Sasktel service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sasktel users through our website.

• Phone (54%)
• Internet (23%)
• TV (15%)
• Wi-fi (8%)

Live Outage Map

The most recent Sasktel outage reports came from the following cities: Saskatoon, and Vancouver.

City	Problem Type	Report Time
Saskatoon	Phone	2 days ago
Saskatoon	Phone	29 days ago
Vancouver	TV	1 month ago
Saskatoon	Phone	2 months ago
Meadow Lake	Phone	2 months ago
Montréal	Wi-fi	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SK Jo (@invigilator4) reported 5 minutes ago

  @fanCRTCProfling Some of that will be remote locations. Land costs should actually be lower than average because the towers are going up on cheap or free land. (ie. White Fox tower went up on Sasktel's lot it already owned for the service shed) So that makes it even more suspect.

• 
  summer ☀ storm (@summerstrm) reported 5 minutes ago

  Why did my @SaskTel internet just cut out? Anyone else east side of Saskatoon? 🤔

• 
  Trevor Miller (@swooper74) reported 7 minutes ago

  @TheTorontoSun SaskTel is the reason Saskatchewan residents have the lowest telecom bills in the country, and you're talking as if a national Crown Corp doing the same thing would be bad for working Canadians?

• 
  Sean Edwards 🌾 (@EdwardsAcres) reported 9 minutes ago from Raymore, Saskatchewan

  @RobWarkentin @SaskTel @davisinst Not sure. I've never tried.

• 
  Jamie Farrell (@JamieFarrell4) reported 12 minutes ago

  @SaskTel again lost our saskmax streaming tonight, every other night, it seems. Spend more time watching our fire stick than sask streaming, why am I paying for this crap service ?

• 
  coastingSk (@coastingsk) reported 13 minutes ago

  @alexmarz @SaskTel @Telesat U ******* retard

• 
  Darren 5 🍁♻️🌎🏳️‍🌈🏳️‍⚧️ (@darren8546) reported 15 minutes ago

  @BShane555 @NoGunsInCanada The only thing stopping Moe from selling off Sasktel (one of the very few remaining crown corporations), is that no one wants to by a phone company with less than a million subscribers in a service area covering 650,000 sq km.

• 
  𝔾𝕣𝕖𝕘𝕆𝕟𝕊𝕡𝕠𝕣𝕥𝕤 🌾🏈🎙️ (@GregOnSports) reported 16 minutes ago

  @TravisIanPater2 His tweet is ignorant at best and deliberately misleading at the worst. Everyone knows the CBC is a crown corp. Nothing was "exposed" here. It would be like Sasktel, labelled a government funded utility. He acting like its some sort of "gotcha" moment when its not.

• 
  Eternal Blue Six (@EternalBlueSix) reported 17 minutes ago

  @mdrozduik @therealballsy I lived in Regina from '06 to '12 and attended many events at the Brandt Centre. Was never as bad as trying to leave SaskTel Centre. I guess we "experienced it differently" lol

• 
  Bri 💖🏳️‍⚧️ (@tgirliebri) reported 19 minutes ago

  And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017

• 
  The mad gorilla (@Themaddgorilla) reported 22 minutes ago

  @SaskTel you should pay me to use your ****** internet service

• 
  SaskTel Support (@SaskTelSupport) reported 23 minutes ago

  @tmccann14 @SaskTel Hi Tanya. Thank you for the feedback. Actual speeds and coverage may vary due to the device being used, network congestion, distance from the cell site, and local conditions. Unfortunately there could be some spotty areas along highways where population is sparse as well.

• 
  Douglas Tompson (@DTSaskatoon) reported 26 minutes ago

  @carytarasoffyxe @LaraFominoff Lies, dam lies and statistics. When someone set fire to a mattress in the alley and burned down a power pole, the SaskTel Repair Team explained that it was arson. I contacted the police to offer my CCTV footage with the start time, I was told it was a wiring fault. Hilarious!

• 
  Kevin in Canada (@kevin_incanada) reported 27 minutes ago

  @DemosKratosCA SaskTel outcompetes the big telcos, and pays the profits to the government. Though I'm Albertan. I spend a lot of time in Saskatchewan, people here seem pretty satisfied with SGI and SaskPower as well, even though they are monopolies, unlike SaskTel. Government run isn't always bad, just usually.

• 
  ConcernedCitizen (@ConcernedDually) reported 30 minutes ago

  @alexmarz @SaskTel @Telesat **** your government internet. You can pay for it too

• 
  Rob Warkentin (@RobWarkentin) reported 31 minutes ago

  Is anyone else having issues with weather stations staying connected to cell coverage in Saskatchewan? I'm trying to figure out if it's an issue with @SaskTel or with the @Davisinst software.

• 
  RCMP Saskatchewan (@RCMPSK) reported 34 minutes ago

  SaskTel is aware of the issue and are working on a solution. Once service has been restored, we can provide an update. We do not have an estimated time for restoration of full phone service. 2/2

• 
  RCMP Saskatchewan (@RCMPSK) reported 34 minutes ago

  1/2 #RCMPSK advises residents of northwest Sask. to visit your local RCMP detachment if in need of assistance during overnight SaskTel outage.

• 
  Eternal Blue Six (@EternalBlueSix) reported 36 minutes ago

  @mdrozduik @therealballsy Apparently you've never been to SaskTel Centre lol

• 
  Gord Tulk (@GordTulk) reported 42 minutes ago

  @ExnerPirot @JeffCallaway Sasktel is a terrible example. A government monopoly more wasteful and less accountable than a private regulated option.

• 
  B (@SKnewstalk) reported 44 minutes ago

  @PremierScottMoe your budget should have put @sasktel in its place for being a degenerate crown Corp and charging service users more while they get services reduced.

• 
  Colin Stewart (@cstewartyqr) reported 44 minutes ago

  @tammyrobert Wait, what? SaskTel should be in SERIOUS trouble over this. I remember back in 2019 dealing with SaskTel because my sister was paying my cellphone bill. I wanted her to be able to have access to my account, so I asked SaskTel how to go about it. (1/2)

• 
  WeimerLVR (@WapWes) reported 46 minutes ago

  @SaskTelSupport @tmccann14 @SaskTel Don’t feel bad I live in Asquith and we don’t have in reliable in buiding coverage. I have to use WIFI to make and recieve calls. The tower is located out of town. It didn’t work in Meadow Lake, Loon Lake or Goodsoil until they put towers right in town. I was A TST for 38 years.

• 
  JM Amico 🇨🇦 (@4m1c0) reported 46 minutes ago

  @SharonASR @saskatoonGord If anything, they could take the new arena money and improve accessibility to and from SaskTel Centre - as that's been the biggest issue with that location. And they'd have money left over to use for things that are of higher priority in our city.

• 
  SaskTel Support (@SaskTelSupport) reported 58 minutes ago

  10:45 PM: A planned SaskTel outage will occur on March 11, from midnight to approximately 6:00 a.m., while crews complete permanent fibre repairs related to last year’s wildfire damage. During this window, Internet, wireless, and landline (home and business) services will be unavailable across multiple Northeast Saskatchewan communities, including Sandy Bay, Brabant Lake, Geikie River, Wollaston Lake, Black Lake, Key Lake, McArthur River, Cigar Lake, Collins Bay, Stony Rapids, and Fond‑du‑Lac. This work is necessary to repair the damage and ensure the long‑term reliability of services in the area. SaskTel apologizes for any inconvenience this outage may cause and thanks customers for their patience while crews complete the work as quickly as possible. In the event of an emergency, residents in and around these communities will need to physically contact their nearest emergency services for assistance. #skoutage

• 
  Gord Radcliffe (@SimonKaos) reported 60 minutes ago

  @SaskTelSupport You ought to be f&$kin embarrassed. No service for 22 hrs now?! This is not some cut line bs, this is a software issue! Think about it. YouTube still works but nothing else?!? They crashed all DNS data. Sasktel caused this, not something outside.

• 
  DeanH ☀️🦇 (@deanhartsook) reported 1 hour ago

  I love how you pay for unlimited data with @SaskTel but they reduce you speed for “fair use”. How about you improve you network and let us use the data we are paying for.

• 
  Wilhelm Gere (@WilhelmGere) reported 1 hour ago

  @forsyth_barb Had the same problem with our city water come to think of it. But they at least phoned me to ask. For some reason that month Sasktel said all their email was spam.

• 
  alien steer 🇺🇸🏳️ (@aliensteer) reported 1 hour ago

  @bgdoane @SaskTel Their Sasktel max doesn't even work on the fiber optic lines they put into towns. Ours always loses signal. May as well have stayed with the ****** dish

• 
  HammerofSparx (@KevinAn45942701) reported 1 hour ago

  @DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)