Sasktel Outage Report

Why is my Sasktel service not working?

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Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).

Problems in the last 24 hours

The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sasktel Outage Chart 04/25/2024 06:20

At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sasktel compensate me for the outage?

The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Sasktel users through our website.

  1. Internet (49%)

    Internet (49%)

  2. E-mail (37%)

    E-mail (37%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. TV (5%)

    TV (5%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map

The most recent Sasktel outage reports came from the following cities: Regina, Moose Jaw, Calgary, Saskatoon, Edmonton, North Battleford, Yorkton, Medicine Hat and Prince Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaRegina Internet
CanadaMoose Jaw TV
CanadaCalgary Internet
CanadaSaskatoon Internet
CanadaEdmonton Internet
CanadaRegina Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

  • immerc IM Merc (@immerc) reported

    @FP_Champagne It's a problem that the "heads of the major telecom companies" is 3 people. Your next meeting should be with the heads of *minor* telecom companies asking what they need, and with SaskTel to see if a crown corp. should own the infrastructure.

  • cstewartyqr Colin Stewart (@cstewartyqr) reported

    @Thunderhowl @patdubois I don't think it'd be worse with SaskTel being private. As a crown, they routed ALL healthcare facilities in Regina through the same switch. That switch went down, and you couldn't call EITHER of the hospitals in Regina.

  • jarvismeier Jarvis Meier (@jarvismeier) reported

    I can’t remember the last time @sasktel had had a major outage like @rogers due to the incompetence of employees. One more reason to support your regional carriers.

  • greengordon Brian Gordon - Go green or die (@greengordon) reported

    @BakedGoodsYYC @mmorden @FP_Champagne You’re right but you’re missing the solution of creating a Crown Corp to complete with the oligopoly. Just expand SaskTel across Canada.

  • JudyRic16537148 Mom424🇨🇦 (@JudyRic16537148) reported

    @JJ_McCullough I don't know if it's dumb, but my relatives in Saskatchewan pay a lot less to SASKtel for much better service. They also pay a lot less for their gov't car insurance. If we would have nationalized energy, waaay back in the 70's, we'd be like So your point?

  • g84199763 Ylir (@g84199763) reported

    @David_Moscrop For every Sasktel there’s 1000 phoenix. But sure go on about how well the government manages corporations. Not like Manitoba hydro is raising rates faster then anyone can afford. You’ve found one good example out of thousands of bad corporations. Just move to China already

  • DuckinFickhead 🤘😎 (@DuckinFickhead) reported

    Seriously, what the actual ****... I'm on @Verizon why ******** am I getting a recording from @SaskTel saying that calling my wife is a call that requires long-distance charges? **** both of your companies right now.

  • Gaulather STV is a PR system (@Gaulather) reported

    @David_Moscrop It's a shame too because from what I hear, SaskTel is great, imagine if every province had an equivalent + the feds. So much more competition, shouldn't capitalists be down for that? Competition in the market is great! Why not break up the monopolies too?

  • JordDahMann Jordan Mann (@JordDahMann) reported

    @JJ_McCullough We have SaskTel here in Saskatchewan and we pay like 50% less for our cell phone service than the rest of the country. How is this a bad idea?

  • WpgLoganberries Berries (@WpgLoganberries) reported

    @David_Moscrop Had a look at Sasktel plans and they are on par with the national avg. No money savings that Canadians deserve. Their custimer service might be marginally better if you are someone who constantly requires it. They likely treat employees a bit better. Sasktel isn't the apex

  • Thunderhowl Mark Brunsdon (@Thunderhowl) reported

    @cstewartyqr @patdubois Sure, but selling SaskTel to one of the already huge monopolies isn’t going to fix the problem, as Rogers has demonstrated. Nationalizing internet & phone service, like utilities, is a good thing.

  • NicolasGagnonR1 Nicolas Gagnon-Roy (@NicolasGagnonR1) reported

    @Gaulather @That_Ethan_ Food coops, telecom coops (like in many us communities) etc. But Sasktel is based and we need to bring back a national player. The issue is also that competition is broken. We should not have only a few players. The consumer just ends up shafted.

  • Andrewp9110 Andrew Podolecki 🇨🇦 🇺🇦 (@Andrewp9110) reported

    @christoaivalis At MINIMUM a federal crown corporation to be the 4th carrier to compete and break down the monopoly. Like how SaskTel is a public utility that holds majority control of Sask market

  • AnjaKaradeglija Anja Karadeglija (@AnjaKaradeglija) reported

    Most of Canada has two main wireline network options - the traditional telco (Bell, Telus, SaskTel) and the cableco (Rogers, Shaw, Videotron). Building a third wireline network to compete with that across the country doesn't make financial sense.

  • cstewartyqr Colin Stewart (@cstewartyqr) reported

    @toon_wolf316 @patdubois Instead we would have government owned monopolies. I'm old enough to remember when the only telephone provider in Saskatchewan was SaskTel. Rates were INSANE, and didn't start to come down until competition from private companies came in.

  • forsyth_barb Rev Barb (@forsyth_barb) reported from Saskatoon, Saskatchewan

    @SteveRickettsSP @Scribulatora Many Saskatchewanians still use our crown Sasktel for internet and phones. I don't recall experiencing an outage like Roger's had ever.

  • DavoZed KKKanaduh Day KKKonvoy (@DavoZed) reported

    @kurtstoll_CAN @MPAVictoria Sorry, you know the telecoms collude HOW? And SaskTel is a provincial utility and NOT something that could be expanded to the rest of Canada. And I would be interested in seeing SaskTel's books, to see how much taxpayer money is being poured in to keep rates down.

  • TehGimp Shaun 🌻 Esau (@TehGimp) reported

    @CoreyBenbow Yep. Seems we're a Telus household now, but I'm not under any illusion that they're going to make us any happier--they'll undoubtedly find a way to let us down in due course. The industry definitely needs new players, plus maybe a SaskTel-esque crown corp too for good measure

  • DJWLake Daniel Westlake (@DJWLake) reported

    @David_Moscrop Public provision along the lines of SaskTel seems more interesting, but I don't think we should assume that crown corporations are immune from software upgrade problems.

  • Aguy95270832 Aguy (@Aguy95270832) reported

    @SaskTel Especially with prepaid when you already have the funds prior to service. 🖕I demand a free 3 months of service lying ********

  • MrAdamBooth Adam Michael Booth (@MrAdamBooth) reported

    @theguelphguy96 I'd love a crown corporation. Like a federal version of sasktel. A public alternative would help keep the private market in check and vice versa. We should do public auto insurance while we're at it.

  • weedthenorth840 weedthenorth1984 (@weedthenorth840) reported

    @SaskTelSupport I just lost the item I've been waiting for 5 days to bid on because your internet is once again not working thank you sasktel for your horrible service, I'll be sure to tell everyone i know how horrible your service is..... very disappointed

  • XTANT_CA G$ (@XTANT_CA) reported

    @1Cushion1 @MondoAlberta @PierrePoilievre Sasktel goes down a lot and you forget they are still on 2nd Gen 4g with the slowest speeds in Canada for wireless.

  • Aguy95270832 Aguy (@Aguy95270832) reported

    @SaskTel Unlimited is unlimited. Reduced speed after x amount of data is not unlimited. False advertising, I will be submitting a class action lawsuit soon. Especially with prepaid service and paying sufficiently more than contract users. It's absolutely bullshit.

  • TmsFleming TMSPortagioia🐝 (@TmsFleming) reported

    @SaskTel @LeftFieldCR Everything bouces on sask tel, dont get half of my mail. It sucks

  • DuckinFickhead 🤘😎 (@DuckinFickhead) reported

    @SaskTelSupport Hey, MFers... I'm an American on @Verizon. I don't even know what TF SaskTel is. Why TF do you give a **** if I call my wife back home or not? Take your "long-distance" charges and shove them up your hockey stick. 🖕

  • adolwyn Beth Allan (@adolwyn) reported

    @SweetSpotRD @RogersHelps @SaskTelSupport Yeah, Shaw Mobile is really iffy everywhere outside of cities in Alberta, I’ve found. Honestly, everyone seems to have trouble other than Sasktel in Saskatchewan.

  • Andrewp9110 Andrew Podolecki 🇨🇦 🇺🇦 (@Andrewp9110) reported

    @LeftTurnCanada At MINIMUM a federal crown corporation to be the 4th carrier to compete and break down the monopoly. Like how SaskTel is a public utility that holds majority control of Sask market

  • weedthenorth840 weedthenorth1984 (@weedthenorth840) reported

    @SaskTelSupport I just lost the item I've been waiting for 5 days to bid on because your internet is once again not working thank you sasktel for your horrible service, I'll be sure to tell everyone i know how great your service is.....

  • mistertreevor mexicanbutnotreally (@mistertreevor) reported

    @David_Moscrop nationalize all the infrastructure. lease out contracts for use and maintenance. create a few crown corps as well to compete. problem solved. see: SaskTel