Sasktel

Sasktel Outage Report

Why is my Sasktel service not working?

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Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).

Problems in the last 24 hours

The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sasktel Outage Chart 12/21/2024 06:55

At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sasktel compensate me for the outage?

The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Sasktel users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map

The most recent Sasktel outage reports came from the following cities: Saskatoon, Esterhazy, Regina, Moose Jaw and Kindersley.

Loading map, please wait...
City Problem Type Report Time
CanadaSaskatoon Internet
CanadaSaskatoon Total Blackout
CanadaEsterhazy Phone
CanadaSaskatoon Phone
CanadaRegina Phone
CanadaRegina Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexMeeres Alex Meeres (@AlexMeeres) reported

    @alexYQR @SaskTel What does someone do with more than 300Mbps, Alex? Asking as a satisfied Access customer.

  • mathersnichol GN (@mathersnichol) reported

    @SaskTel switched to Sasktel from Shaw a few months ago, worst decision ever, nothing but problems with service and signals and now told have to have days for tech services. Sasktel you are brutal and I will be switching back at the first available opportunity.

  • KCCO_306 Evan Seabrook (@KCCO_306) reported

    @MarkTheBrewer SaskTel let me cancel my voice mail all together.

  • MarkTheBrewer Mark Heise (@MarkTheBrewer) reported

    @KCCO_306 The only thing that stresses me out more than listening to my voicemail is calling Sasktel for support.

  • sob_er2dayz Graham Barker (@sob_er2dayz) reported

    @ryanmeili Does this government have even a clue about what “brand value” means? Major crowns like SaskTel and SGI enjoy a brand value of millions and millions of dollars. Moe and company like sending up trial balloons. This one should be shot down immediately.

  • shayrae_bae s (@shayrae_bae) reported

    Very disappointed in the customer service from @Shawhelp I have never had issues with cancelling services form Sasktel or Telus. Will definitely not be a returning customer

  • ColeOlafson DjGrizzly (@ColeOlafson) reported

    @SaskTel for having the worst internet service in saskatoon . Since I signed up for the 2 year plan back in December 20.We have had dropout ranging from cell service to now having 5mb download when paying for 200+ absolutely deplorable service recommended you stay away from them

  • LeeCherkas Lee Cherkas (@LeeCherkas) reported

    How the people of this province complain about @SaskTel is beyond me. @SaskPower has a monopoly and continues to be completely and absolutely piss poor

  • ImActuallySEAN Parky (@ImActuallySEAN) reported

    Changed my services from @SaskTel to @Bell roughly 6 months ago, couldn’t regret it more. Love having full bars of LTE service only to constantly be listening a “scratched CD” #bell #sasktel

  • ColeOlafson DjGrizzly (@ColeOlafson) reported

    @SaskTel We've had a tech come in and still having drops in our connection . 2 years I've spent trying to troubleshoot internet problems.

  • Wybo_in_Regina Wybo (@Wybo_in_Regina) reported

    @alexYQR @SaskTel At least it comes bundled with a drain. We don’t have that service.

  • DrewDrewpreston Drew Preston (@DrewDrewpreston) reported

    The wireless cellular internet sucks big time out here at #GoodSpiritLakeProvPark @SaskTel We need way more capacity. Super slow and only LTE 👎

  • jen2641 Jennifer.l.Hatcher (@jen2641) reported

    Why i am doing this you ask. Sasktel is the answer to my problems is there a reason for it to be on power? If i get kick out um there has to be a reason. I listen to how outside the noise and inside noise. I wont talk to anyone as i wanna be alone. If i need to ill ask.

  • Chipthatisme Chip (@Chipthatisme) reported

    @SaskTel Whoever is responsible for sharing this sucks at their job lol

  • luziyca Odin Swidzinski (@luziyca) reported

    @Sask_NDP Most definitely not: we have far bigger problems in this province than how to make SaskTel or SaskPower enticing for some Bay Street firm who wants to buy our crowns.

  • bwmiddlebrook Barry Middlebrook (@bwmiddlebrook) reported

    @SaskTelSupport all day we have had problems streaming Netflix on our Sasktel DSL modem. Speedtest is OK. I can stream Netflix using my cellphone hotspot so it’s not a Netflix or App problem. Something to do with SaskTel routing or the Netflix Server hosted by SaskTel…

  • _0utspoken_ Sarah (@_0utspoken_) reported

    @SaskTel you ******* shut down our internet on the August LONG weekend. All we have is internet, and we have no movies, no entertainment at night because you decided to do a 3 day upgrade over the long ******* weekend?? How ******* retarded can you be?

  • stahl391 James (@stahl391) reported

    @DarylFransoo @gmjochum Saskatchewan used to be bad as well but sasktel has put up a bunch of towers the past few years they want to fill in all the dead spots. It's great now

  • justmefyvie Fyvie (@justmefyvie) reported

    @SaskTel your billing system is being upgraded this weekend. I didn't know this meant you'd be wiping out my phone minutes, my data allotment, & my texting service. Then you've the nerve to tell me to top up my account? Why? So you can wipe my account again? @SaskTel YOU SUCK.

  • DoubleBarDFarms Mark Dimler (@DoubleBarDFarms) reported

    @stacres @Andrew_Dalgarno @SaskPower Ya no kidding. Sasktel tramped some of my canola to fix a damaged line and they valued canola at $9.50 or somewhere in there and I’m like um you better check the markets a bit closer.

  • matt20theisen Matt Theisen (@matt20theisen) reported

    @sasktel is garbage

  • LheureuxConrad Conrad (@LheureuxConrad) reported

    @SGItweets @SGI_CANADA Well where the cabin is there is no cell service so any notifications coming or going wouldn't work. (Thanks sasktel) wifi is picked up from a Alberta tower and if the power is out then that's a no-go. But on normal days I see everything going on. An can turn on sprinklers

  • Jewelhu89285471 Time Jewel (@Jewelhu89285471) reported

    @justmefyvie @SaskTel They keep screwing up on our billing! Give them 500 and then they put the money on the wrong ffn account. 😡🤬😡😡. Get home from cabin, and guess what, No gawd damn internet for the second time this month!! Get your crap together Sasktel!!

  • mojojellyben Maureen (@mojojellyben) reported

    @SaskTel a year of wifi problems, 9 service calls and still solution is pay us more money for upgraded service! Furious🤬

  • saskryan Ryan M. (@saskryan) reported

    What the hell is going on with the TV signal @SaskTel Max/@TSN_Sports? Did you forget how to handle the whole province turning on one channel?

  • NilsSorensen Nils Sorensen (@NilsSorensen) reported

    @PremierScottMoe SaskTel rebrand such a bad idea. They literally just finished one. Millions and millions worth of content has been created using this new branding and colour identity and it’s just starting to permeate. #skpoli

  • jamiebarkwell JLBarks (@jamiebarkwell) reported

    I didn’t realize my phone stopped working until I was home alone with no phone to call for help. Had to drive for to call Sasktel help line. Then spent a long time troubleshooting. Finally someone suggested opening the new box. Why the he’ll would it come with a new SIM card?

  • whheaties ASR__Wheats (@whheaties) reported

    So my ISP is taking a proper **** and because of that I can't race tonight. For a carrier that boasts about its commitment to rural populations, @SaskTel really likes to charge hundreds for a service that doesn't work and has insanely low monthly data caps, calling it "fair use"

  • MyAccessCA Access Communications (@MyAccessCA) reported

    @Kozm0h @SaskTel @Kozm0h We regret any inconvenience caused, if Access is your service provider and you are experiencing issues please direct message your account or contact information and our technical support team will assist you further. Thank you!

  • alexYQR Alex M 🍁🇨🇦 (@alexYQR) reported from Regina, Saskatchewan

    @karateka_pete @SaskTel 🤔 Full disclosure I've been an Access customer for years.