Sasktel service status: outage reports and connection issues
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Full Outage Map
Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).
Problems in the last 24 hours
The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sasktel users through our website.
- Phone (54%)
- Internet (23%)
- TV (15%)
- Wi-fi (8%)
Live Outage Map
The most recent Sasktel outage reports came from the following cities: Saskatoon, and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Saskatoon
|
Phone | 1 day ago |
|
Saskatoon
|
Phone | 28 days ago |
|
Vancouver
|
TV | 1 month ago |
|
Saskatoon
|
Phone | 2 months ago |
|
Meadow Lake
|
Phone | 2 months ago |
|
Montréal
|
Wi-fi | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sasktel Issues Reports
Latest outage, problems and issue reports in social media:
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Wilhelm Gere (@WilhelmGere) reportedBecause Ghu knows I'm getting at least a dozen messages a week from people claiming to be my bank, the CRA, Sasktel, Fedex, and a host of others. Official government email often gets dumped automatically by the spam filter and I never see them. Then it's deleted 30 days later.
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Michael Medby (@NWRPodcast) reported@JeffWaltersSask 11: cancel the plans for SK Marshalls and tax bureau, claim it was just a joke 12: offer to help RCMP fund the reestablishment of rural depots to address security concerns 13: encourage SaskTel to expand East and West to help all Canadians with affordable competition
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Jim Pratt (@JimPrat97487282) reported@bgdoane @SaskTel On a neighbors farm you can see the cell tower 6 miles straight north and they have no service in their yard. It's not going to be long until we all will be using starlink phones and cell towers will go the way of the party line IMO
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Learner (@LearnerKip) reported@GordTulk @ExnerPirot @JeffCallaway Sasktel is the reason rates are lower for cell service from any provider in Sask. Big dummy. It's single handedly pulling down costs for consumers across the country.
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Michelle Steinley (@M_Steinley) reported@SaskTel is there a mobile outage this morning?
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I'm Gumby (@darcypa63) reportedWhat's going on with @SaskTel ? I have been on hold for IBC support for an hour and 15 mins already. Our business cant get any incoming calls from SaskTel customers - I had a Bell customer call in and the call was OK.
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JOaks (@J_0aks) reported@alexmarz @SaskTel @Telesat Yes they should definitely wait, continue to use extremely slow or no internet, because using starlink hurts some troll’s feelings. Starlink has been a game changer for people who’ve never had access to real high speed internet. No one will choose to pay more $$ for Telesat.
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Kevin in Canada (@kevin_incanada) reported@DemosKratosCA SaskTel outcompetes the big telcos, and pays the profits to the government. Though I'm Albertan. I spend a lot of time in Saskatchewan, people here seem pretty satisfied with SGI and SaskPower as well, even though they are monopolies, unlike SaskTel. Government run isn't always bad, just usually.
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Matt Yanick (@MYPrecisionAg) reportedAnyone else with a Sasktel phone having issues when crossing from Sask to Manitoba and have to reset phone after crossing border for calls and texts to work? Have had to do this for quite some time now, shows full service but does not allow any calls to come in or texts.
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Ali Fedrau (@AliFedrau) reported@AddaiIsrael @SaskTelSupport No, I mean I have a sasktel phone but my boyfriend bought me a new phone from the states with no plan on it. So how do I get the esim to my new phone that’s not connected to any network right now?
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J Lamontagne (@JLamontagne9) reported@SaskTel Your commercial about disability is awful. Why not show persons with disability in positions commensurate with their education etc. I have a Masters degree, I don’t work in a mail room.
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Tanya McCann (@tmccann14) reported@SaskTelSupport @SaskTel So wouldn’t you think that service should be better because it’s sparce incase you need to contact someone! Phone is not the problem!! There’s always talk of all the new 5G upgrades and we don’t even have service!
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Kenlis View Farm 🌾 (@KenlisViewFarm) reported@ExnerPirot CO-OP is more expensive than non cooperative competition although it is often the only store in many rural towns. Sasktel is also notoriously unreliable despite having a monopoly on cell towers. We have starlink at home & in the cars to make up for Sasktel’s lack of service
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Yuri lobotomy (@iluvjasontodd69) reported@usagiPild Yo is there an outage at home for Sasktel?
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Brandon Thorpe MD 🇨🇦🇿🇦 (@DoctorRBT) reported@SaskTel increasing phishing and spam since you contracted out your email service. Come on - you CAN DO BETTER. Was better when you hosted things yourself - filters were effective!! Tired of the spam getting through!!!
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Mona (@Mona_1210) reported@SaskTelSupport How about in the Warman area? My internet is slow and sometimes no connection since this morning. Update, please I'm calling SaskTel customer service I'm on hold
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Phil Dimopoulos (@phillydimop) reported@SaskTel hey, I’m trying to log into Sportsnet Now via my Sasktel login but it says the Blue Jays game isn’t included with my subscription? It’s what I used the entire year last year, and my TV package is exactly the same. Has something changed? Thx
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Lucy (@LucyFuct) reported@SaskTel All the “technology” and “know-how” and still does not protect their customers!! #Fail #Wtf
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Farmboy (@JDRoadrunner) reported@SaskTel , and why did the clock on Sasktel network move ahead one hour?
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Saskatoon Transit (@stoontransit) reported@MA5ONATOR HI Chills @MA5ONATOR, Saskatoon Transit only runs service to the Blades games from the special event stop on 23rd street between 1st and 2nd Avenue. For larger events SaskTel Center utilizes other resources. Please contact SaskTel center to confirm bus service from malls.
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Teresa Gratton (@Shaejordann) reported@SaskTel A line of yours is down in our alley. I tried calling to report it but your auto system keeps hanging up on me. I guess you don't want to know when repair is required.
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Jenn Summers (@jenn_summers01) reported@Mmmandylion No, Sasktel. Service call tomorrow 🤞
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Jeff Richards ☝️ (@ToontownJuggalo) reported@SaskTelSupport - I cannot wait for my #MaxTV contract to expire with y'all. @ShawTVSaskatoon had their faults, but they never f**ked me over like @SaskTel has been doing to me. SO #unprofessional! 👎👎
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ℍ𝕚𝕕𝕕𝕖𝕟 🦸♀️ 𝕂𝕚𝕥𝕥𝕖𝕙 (@HiddenKitteh) reportedWill the Sasktel saga never end? 2 months now, no home internet. Neighbour has been in her home a week and today Sasktel is parking in MY driveway to install her internet.... *sigh*. It's ok, I really didn't want to leave the house to get stuff done today anyway....
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Jason Jankoski (@jjjankoski) reported@ExnerPirot @BramRecorder I agree, our prices in SK are in the ball park, if not a little higher. What Sasktel does do is invest more in infrastructure for our vast rural areas than regular providers would. I'm OK to pay a "little" more for that and we support them for that reason.
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SaskTel Support (@SaskTelSupport) reportedPlease be aware that not all of these communities have been directly impacted by the fires themselves, or are currently under threat of wildfire. In some cases, SaskTel transport facility damage has led to these outages. #skoutage
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Gord Tulk (@GordTulk) reported@ExnerPirot @JeffCallaway Sasktel is a terrible example. A government monopoly more wasteful and less accountable than a private regulated option.
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David Holmes (@dtholmes14) reported from Dundonald, SaskatchewanAbsolute **** show getting to Sasktel centre let alone parking at this @BladesHockey game. Not one @SPSTraffic controlling traffic flow. #goblades
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RK (@Freedom_Saskie) reportedStarlink made deal with Sasktel,a crown corp. Sasktel will manage account and can demand service cancelled. Sounds to me like a foundation for a blackout if Sask rise up against the gov. Know this, We can still deal with Starlink direct and bypass the Crown for now. see 👀👇
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SaskTel Support (@SaskTelSupport) reported10:45 PM: A planned SaskTel outage will occur on March 11, from midnight to approximately 6:00 a.m., while crews complete permanent fibre repairs related to last year’s wildfire damage. During this window, Internet, wireless, and landline (home and business) services will be unavailable across multiple Northeast Saskatchewan communities, including Sandy Bay, Brabant Lake, Geikie River, Wollaston Lake, Black Lake, Key Lake, McArthur River, Cigar Lake, Collins Bay, Stony Rapids, and Fond‑du‑Lac. This work is necessary to repair the damage and ensure the long‑term reliability of services in the area. SaskTel apologizes for any inconvenience this outage may cause and thanks customers for their patience while crews complete the work as quickly as possible. In the event of an emergency, residents in and around these communities will need to physically contact their nearest emergency services for assistance. #skoutage