Sasktel

Sasktel Outage Report

Why is my Sasktel service not working?

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Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).

Problems in the last 24 hours

The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sasktel Outage Chart 03/19/2024 02:30

At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sasktel compensate me for the outage?

The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Sasktel users through our website.

  1. Internet (46%)

    Internet (46%)

  2. E-mail (35%)

    E-mail (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (7%)

    Phone (7%)

  5. TV (4%)

    TV (4%)

Live Outage Map

The most recent Sasktel outage reports came from the following cities: Calgary, Regina, Saskatoon, Yorkton, Moose Jaw, Medicine Hat, Prince Albert, Edmonton, Grand Coulee, Toronto, Vancouver, Lloydminster, Melfort, Bruno and Weyburn.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaRegina Internet
CanadaSaskatoon Internet
CanadaYorkton Internet
CanadaMoose Jaw Internet
CanadaMedicine Hat Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaJ1517 Donna Jones (@DonnaJ1517) reported

    @MyHockeyTV @sasktel 2 nights in a row watching the SJHL finals and the screen goes black! Wtf! Do better….. #moneywellspent #getyourshittogether

  • theMZSC Sari Cloutier (@theMZSC) reported

    @SaskTel I called. It was a waste of my time as there is NO complaint department for sasktel… interesting I guess it would be overloaded! Clearwater Lake Regional Park, Located on highway 342 in SK needs a cell tower- there is no service. It is ridiculous!

  • want_to_know JP (@want_to_know) reported

    @SaskTel #fail how working people are supposed to get hold of you if you work only Mon-Fri 8am - 4:45pm

  • kylelu22 Unacceptableviews (@kylelu22) reported

    @therossparkin @PremierScottMoe How is that weird? You said government should stay out of business. So you obviously aren’t a fan of healthcare or any crown run corporations. You could go with another service provider for your cell bill in any other province and pay more than Sasktel while you are at it.

  • TehMartini Martini 🇺🇦🔱 (@TehMartini) reported

    @ChronoFigaro @SaskTel @SaskTelSupport Wtf?.... That's pretty garbage

  • dggreener Derek Greene (@dggreener) reported

    @RobWarkentin @canadapostcorp @SaskTel Maybe some federal and provincial branches are finally trying to work together, you never know!

  • ChronoFigaro Chrono Figaro (@ChronoFigaro) reported

    @TehMartini @SaskTel @SaskTelSupport The worst part is I wiped my streaming and gaming PCs. Haha so I have a LOT of work to do, setting everything up again.

  • SaskTelSupport SaskTel Support (@SaskTelSupport) reported

    The majority of SaskTel services have been restored throughout southeast Saskatchewan. SaskTel would like to apologize for any inconvenience this outage may have caused, and we would again like to thank customers for their patience and understanding. #skoutage.

  • Insomnamarth Insomnamarth (@Insomnamarth) reported

    @koster_alex @SaskTelSupport Sasktel/ISPs use careful wording like they provide service at speeds "up to" a certain level. No ISP worldwide guarantees 100% of that speed 100% of the time in any language in your contract since no ISP can control 100% of the internet. Glad to hear your speeds are better tho.

  • ThatefnCanadian BotLifeGaming (@ThatefnCanadian) reported

    @BigfryTV Did sasktel limit upload rates to Youtube? I also can no longer get 6mbps upload. Whatever they did seems to hinder to a bad flection of 500kbps - 2mbps

  • Insomnamarth Insomnamarth (@Insomnamarth) reported

    @koster_alex @SaskTelSupport I say this as someone who knows SaskTel has looked into this at the highest level and found nothing wrong on their side. There's nothing they can do on their end about this besides asking other ISPs to fix their **** which still is up for them to do, not sasktel

  • GsDalsin Geoff Dalsin (@GsDalsin) reported

    @elonmusk I would like very much to be a service tech in Northern Canada for StarLink, the far north. Worked for SaskTel 15yrs a year in Northern SK on First Nation reserves. Know bush survival, cycled to work @ -50C in Regina SK (your mom may have seen me lol).

  • koster_alex Alex Koster (@koster_alex) reported

    @Insomnamarth @SaskTelSupport It may be not in their control, but it is Sasktel’s responsibility. If they offer upload speeds that are inaccurate to the actual experience, then it is deceitful. I am not suggesting Sasktel is doing this on purpose, but should fix this issue for its customers.

  • Insomnamarth Insomnamarth (@Insomnamarth) reported

    @koster_alex @SaskTelSupport If a vpn fixes it/improves things, they are still combining the vpn with their SaskTel internet, and just routing their traffic around the problem area.. keyword routing - Sasktel's network is just in SK, twitch's nearest ingest node is near Toronto and the problem is there.

  • Insomnamarth Insomnamarth (@Insomnamarth) reported

    @koster_alex @SaskTelSupport you're probably right that it's a problem "between sasktel and services" but that doesn't mean it's local. twitch's servers aren't in SK.. all it takes is one ISP core router in Ontario or BC to completely mess up our communication to the US. Try setting your VPN to Seattle

  • kari_wolitski Kari Wolitski (@kari_wolitski) reported

    @SaskTel internet is down can't get through to tech it is necessary for my business please advise Mossbank internet service if any issues?

  • Insomnamarth Insomnamarth (@Insomnamarth) reported

    @koster_alex @SaskTelSupport long story short, it's not actually in SaskTel's control/on their network.. the only workaround is a vpn to a different twitch upload node and/or getting twitch to fix their ****

  • TuggerQ Chris Ball 🇨🇦 (@TuggerQ) reported

    @SaskTel if you are going to show your feed for the SJHL playoffs on the Hockey TV app then it better damn well work. Two nights in a row it went down. That’s garbage!! I’m a Sasktel customer but I’m not at home. Think I may switch after this BS!😡

  • want_to_know JP (@want_to_know) reported

    @SaskTel There is some glitch in your system. It’s not working for me.

  • koster_alex Alex Koster (@koster_alex) reported

    @Insomnamarth @SaskTelSupport Poor analogy. It is yet in Sasktel’s interest and responsibility for its customers to receive the service they paid for. On good news today the upload speeds were great!

  • Etummillo Evan Tummillo (@Etummillo) reported

    @cllrainslie @evdelen How does @Sasktel manage? Saskatchewan’s population is like half of Toronto’s and yet they have a province wide service that is downright affordable.

  • kylean1990 KN (@kylean1990) reported

    @JeremyPatzerMP Believe me, if I have an issue with SaskTel max. You would be my first call. Leave agriculture policy to Uncle David.

  • ChronoFigaro Chrono Figaro (@ChronoFigaro) reported

    @TehMartini @SaskTel @SaskTelSupport They said that I was the first one to report it. Then this weekend they had more people. I spent over 1000$ between techs, my network, VPN, updaters, etc, to make sure everything was fine. Trace routes... You name it. Lastnight then told me I have to use a VPN and it works.

  • Insomnamarth Insomnamarth (@Insomnamarth) reported

    @koster_alex @SaskTelSupport would you ask the province of Saskatchewan's minister of highways to get maintenance done on roads in California? is that his responsibility? No, not really. Same thing with ISP networks. Sasktel has a very small footprint on the internet as a whole. Call twitch support

  • SPCoopAgTeam Southern Plains Coop (@SPCoopAgTeam) reported

    @kari_wolitski @SaskTel Same thing in Estevan. Have been told the VPN is down. Unable to reach Sasktel.

  • Christowfir Chris Yates (@Christowfir) reported

    @SaskTel has a system error over charging customers and they want u to pay the over charge and credit it next month... brutal service when customers are paying your errors and I can't cancel my account without a fee either... awful

  • mp090914 Doug Olson (@mp090914) reported

    @SaskTel called Sasktel today to make a bill payment. Agent ID 0625 indicated he was working from home & taking credit card payments. Why is Sasktel taking credit cards payments from someone working from home? He was unable to make payment. Sasktel gets a 0 out 10 for service.

  • KimJohnston KJohnstonMH (@KimJohnston) reported

    Observation: @SaskTel really throttles the hell out of @telusmobility customers when we’re in Saskatchewan. I had faster dial up service back in the day. #LTEmyAss

  • jasdeep41648922 jasdeep Singh (@jasdeep41648922) reported

    @SaskTelSupport @SaskTel Hey, Hope you are doing well I have been living at a place called Amyot inn in Beauval. Which is run by an elderly couple. fibre cables just go near to their home but still they are not able to get the wi fi. Their current wifi is expensive. Please Help.

  • want_to_know JP (@want_to_know) reported

    Does anyone else have figured out a workaround Sasktel’s crazy work hours of only Mon-Fri 8am - 4:45pm? #SK #YQR #fail