Sasktel Outage Report
Why is my Sasktel service not working?
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If you are having issues, please submit a report below.
Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).
Problems in the last 24 hours
The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sasktel compensate me for the outage?
The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Sasktel users through our website.
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Internet (44%)
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TV (33%)
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Wi-fi (15%)
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E-mail (5%)
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Phone (3%)
Live Outage Map
The most recent Sasktel outage reports came from the following cities: Regina, Saskatoon, Spruce Grove, Weyburn, Moose Jaw, Swift Current, Calgary, Lanigan and Burnaby.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Phone | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sasktel Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Stewart (@cstewartyqr) reported
@IaMGrumpa @LHubich @schmidttra Fleming is a town of about 80-100. No service. 1,000 might have been a high estimate, but the fact is there are MANY small towns in SK that have no service from SaskTel. And good luck getting service from SaskTel if you're a mile out of any town.
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Colin Stewart (@cstewartyqr) reported
@LHubich @schmidttra That sounds suspiciously like "no private company will provide internet service to rural Saskatchewan". Remember that line from the 2017 SaskTel strike? But y'know the funny thing about that? SaskTel provides NO service outside of towns less than 1K pop. All private corps.
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SaskTel Support (@SaskTelSupport) reported
@Burnay_Dale Hi Dale, so sorry for any inconvenience. There is an issue affecting Sasktel email. We are working to fix this as quickly as possible. We will make an update once fixed. #skoutage
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Colin Stewart (@cstewartyqr) reported
@LHubich @IaMGrumpa @schmidttra Talking about yourself again, Larry? I'm not perfect, yes, sometimes I'm wrong (there are towns under 1,000 that SaskTel offers service). But it's also true that if you are a mile out of those towns, there's no service.
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SaskTel (@SaskTel) reported
@aehrmantraut20 Hi Andrea, so sorry for any inconvenience. There is an issue affecting Sasktel email. We are working to fix this as quickly as possible. @SaskTelSupport will make an update once fixed. #skoutage
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Fifelake (@DaleBurnay) reported
Anyone else having an issue with Sasktel email this morning?
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Sven the Realist🇩🇪 (@ultimatebigguy) reported
@NorthernWeed_72 I’ve never had issues with Telus in Regina or Saskatchewan for that matter. Can’t say the same for Trudeaus Bell mobility or rogers or even Sasktel.
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Beth Allan (@adolwyn) reported
@DanielShawAU @Verizon @ATT As a follow up, if you don’t have Sasktel, then manually making your phone use 3G service (instead of LTE) is much more reliable.
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VelociMattper (@nomaddadMatt) reported
Has anyone had a lot of issues with Sasktel's billing? I have to call like monthly to get my kids phones bill fixed.
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SaskTel Support (@SaskTelSupport) reported
The outage affecting SaskTel Email Service has been fixed. Thanks for your patience. #skoutage
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Storm Ranger Bike (@StormRangerBike) reported
@DanielShawAU @Verizon @ATT Virgin Mobile pre-paid uses Sasktel's network, this is how I can manage to storm chase on a low budget and get premium quality out. I am the oldest most experienced chaser in Canada, so hopefully this information it still relevant. - Jared
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DJ Slats (@DonSather2) reported
@SaskTel , the service at Candle Lake sucks. We actually paid to have more of your services brought here and it's worse. Upgrade your services out here
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Emmanuel K. Sindani (@hotboy85858) reported
- During the post-pandemic, there's just something about the way @MyAccessCA delivers service to their customers that is better, compared to @SaskTel's customer service, and that is the difference between Getting Better and Growing Better. Progress over Providence.
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the (@th3eGDH) reported
@SaskTel fix your ******* internet, why ******** did it just go off and its not coming back? I have homework i need to do *****
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Beth Allan (@adolwyn) reported
@DanielShawAU @Verizon @ATT That is, unfortunately, a very common experience chasing in Canada, especially in southern SK/MB. If you plan to continue in Canada - Sasktel is the best for Saskatchewan chasing (and even it is spotty). Rogers is best for Manitoba, but in the SW corner, all service is iffy.
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Colin Stewart (@cstewartyqr) reported
@IaMGrumpa @LHubich @schmidttra I did spot check, and noticed that two towns I'm familiar with that are small (Vanscoy is abt 400, Maryfield 300), SaskTel offers service. However, there are countless other towns (Fleming, for instance), where SaskTel doesn't offer service.
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REAL ACES NEVER GO DOWN ✈️ (@VagabondHaunted) reported
@SaskTel stole $88.75 cause they can only credit me 2 months of the internet I was paying, even though nothing on their website at the time said I had to call to disconnect their service.
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SaskTel Support (@SaskTelSupport) reported
Yesterday evening, SaskTel restored wireless services at Sarnia Beach, Glen Harbour, and the surrounding areas. SaskTel would like to apologize for any inconvenience this outage may have caused, and would like to thank customers for their patience and understanding. #skoutage
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SaskTel Support (@SaskTelSupport) reported
@DarsChaos Hi Darla, very sorry for any inconvenience. There is an issue affecting Sasktel email. We are working to fix this as quickly as possible. We will make an update once fixed. #skoutage
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Todd Renneberg (@ToddRenneberg) reported
Hey @SaskTel is your plan to make cell service sooo bad i sign back up for a land line. #yourservicesucks
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Fyvie (@justmefyvie) reported
@lumin8 Geez, all I got today was a message from SaskTel advising me they are going to begin charging more for internet and mobile telephone service.
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Fifelake (@DaleBurnay) reported
@eljmagee Tried calling Sasktel Technical Support and finally hung up.
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SaskTel Support (@SaskTelSupport) reported
There is an issue affecting Sasktel email. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage
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political watchdog (@Bnovak11) reported
@SandraSherida18 Then we talked about SIS and what a joke. Their accounting is ridiculous you can’t included fixing your car or vetting your dog, paying off bills SaskTel bills not counted. Gas not counted but how does one go for appointments with no vehicle, we have no bus service.
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Boots (@Boots_Of_Chaos) reported
@LittleVMills It can help when your province still has a crown corp ISP. We can get 1Gbps down/500Mbps up with no cap from SaskTel, but it does also cost $150 a month without a deal.
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Fifelake (@DaleBurnay) reported
@eljmagee Just received a message from Sasktel Support, there is an issue with their email.
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Doboaso (@Doboaso14) reported
@BernardinGlenn @EvanKrosney Sources? Compare MPI to auto insurance in Ontario where I’m from. MB hydro to hydro (now private) there. Bell MTS to Sasktel. Literally any P3 ever. Connaught labs to…” nothing, private left. Toronto privatized garbage and snow removal. Both now cost more, do less, worse jobs.
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political watchdog (@Bnovak11) reported
@Magusiak @Pick61989 Like David I’m broke Harper, Brad Wall and insurance denied us, I lost everything, it wasn’t our fault. These people are criminal, to do something so cruel to us. But no problem printing a story about SaskTel workers ruining part of a garden. We lost everything, now angry.
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Ben (@Ben24056771) reported
@SaskTel No your a terrible company and no longer user friendly. You rip people off and steal their money.
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It’s me again (@canadas2cents) reported
@leaderpost Ever notice that the SaskTel spokesperson is never named? Who the heII is the CEO anyway?