Sasktel Outage

@trevor202 @SaskTel @SaskPower Ya our cell phone rates 🇨🇦 are some of highest in the world 💩 Service is still terrible in much of the sticks too 😠 #ripoff #costofliving

@SaskTel you guys throttle internet so ******* bad.

@SaskTel I've tried calling #sasktel customer service twice now. Told 5-10 min wait and spend 45 on hold just to have them hang up... twice... Would appreciate a callback

Was going to note that SSK/REG only had 6 games listed each which would be down from all 8 last year, but their own web schedules show all 8 being broadcast on SaskTel. Possible the other 2 for each didn't make the broader broadcast availability.

@SingleSmall 1/2 Apologies for the delay! On our current promotion, you can get the VIP 90 plan with the purchase of a Samsung S10+ and you don't have to be a new customer nor do you have to subscribe to other SaskTel services. We also have another sweet deal on right now where you can

Trying to manage 3 dogs for 2 weeks while @SaskTel and etech guys are in and out of your yard laying infinet cable sucks. One worker got to meet Diggle face to face. It’s what you get when you go in my yard without clearance. Hope they’re done finally

@SaskTel @skeletalyeti I agree with you, @skeletalyeti. Booked Sasktel August 2 for internet and TV between 10-12. No show, so called at noon. Was told they are running late. Waited until 4 p.m. and no one showed up. Haven't heard anything since and still no service. Student missed a day of work.

@CanadianGreens Main issue I have with this argument, is that Canada is the largest country on that list with the least population and to be honest, the best wireless service as well. Plans won’t ever be $36 nor should they, cell towers cost millions each. Help SaskTel and VideoTron go national

@jacklasalle1 1/3 Hi Jack, every customer is important to us and we try our best to cater to both new and current customers. We create offers for new customers so they have an opportunity to try SaskTel services at a discounted rate. We also value our loyal long term customers and strive to

@SaskTel The internet service in #Martensville is horrible you need to step up the game and make it reliable since there aren’t much options. #dobetter #whatarewepayingfor

SaskTel customers in the Rocanville-Welwyn areas were without service yesterday. Details at 7:00 Sk time with GX94 News.

@SaskTel I will believe it when I see it!! With the technology out there, there should not be one dead spot in service!!! We pay the same per month as city people but don’t have the services they do!!! So till then I will tell every Sasktel person I see how our rural service is!!

So (maybe @SaskTelSupport will see this thread 😉): Always treat your customers w/respect. Never assume you can string them along like they're stupid. Always be up-front w/them about their situation. Signed, a Call Centre Customer Service vet loving @sasktel internet. /END

Back to the story. We moved to a place where SaskTel fibre wasn't yet available. It wouldn't be for several months. So we had no choice but to sign with Shaw. Ugh. Crowded neighbourhood, flaky wiring, whatever the issues were, Shaw was unable to give us the speeds we paid for. /8

There were issues from time to time (SaskTel's DNS servers are notoriously...let's say "fickle") but issues were dealt with quickly and with no attitude. /7

Hey friends, just a yearly reminder that selling off Sasktel is a stupid idea. Not just because phone plan prices will skyrocket, but because sasktel provides much needed coverage to rural and remote communities that would not be served otherwise. #saskpoli

@lastmountain36 @ChrisMyles15 @WotherspoonT @SaskTel No we aren’t on wifi here. We pay dearly for it. As I stated previously in this thread, I’m 6 miles out of Weyburn and SaskTel cell phone service barely works here, let alone data, and I pay considerably monthly to a private carrier for high speed internet. Not a Sasktel fan.

@incugneto @ChrisMyles15 @WotherspoonT @SaskTel We are almost in a similar situation to when sasktel was created where the rural has been left behind. Business is suffering. Unless you see something I don't, competition isn't lining up to bring us service.

@Korry @nataliaadaria @DeetoriaDee @NDP @theJagmeetSingh oh boy, no-one tell this person about Saskatchewan cell service SaskTel. some of, if not the best plans in Canada for cell phones.

@wilburyan @WotherspoonT @SaskTel I live 6 miles outside of Weyburn & barely have cell service & I pay a private carrier to have high speed in my house for my kids & work...so you can save me the lecture on what Sasktel does in smaller centres & rural areas. All of Regina & Saskatoon can keep believing the lie.

@incugneto @WotherspoonT @SaskTel No you shouldn’t.... In Alberta we sold AGT which became TELUS... $3.8 billion 2018 revenue. Competition never materialized, just higher phone bills. That revenue could’ve been kept in province. With lower profit margin our cellphone bills could’ve been 1/2 of what we pay now.

This report shows the SkParty’s plans to sell-off our Crown jewel, Sasktel, were way further down the road than the SkParty revealed. They were engaged in proposals with two sep buyers, & in discussions at the very same time they were claiming otherwise in Legislature. #skpoli

@SaskTel I f we are already a Max TV customer in our home. Can we log onto Max TV with our phones and pads, or is this another purchase we need to make

@SaskTelSupport @solarplex @SaskTel That was also your answer to our problems by Horizon Lake and Willow Bunch lake but both of those are alkali lakes and there are no cabins and we still have shit service!!

@solarplex @SaskTel 1/2 Hi there, so sorry about the delay! Resort locations like Candle Lake can be an issue in the summer due to the number of people trying to connect to the network. You may experience intermittent data, long delays on texts, or dropped calls 😕. We understand how frustrating

@Joshua4Congress Saskenergy, sasktel and saskpower are all crown corporations that give our province the beat service in the country and have the cheapest rates. They are crown corps but are all profitable and revenue collected goes strait back to the provincial coffers. We love our crown corps

@SaskTel why is your customer service so slow and terrible!

@rgstone1 This may be an unpopular opinion but is time Sasktel was used to develop a reliable good rural internet network. Our business in rural Sk needs it.

@Uconnect @RamTrucks @SIRIUSXM @SiriusXMHits1 Uconnect only works with Rogers network so useless in most of Saskatchewan. Have it work with SaskTel & you would have more subscribers. GM MyLink works anywhere.

@SaskTelSupport Major complaint - My landline service in Deer Valley is not working since July 30th (19). I called in the trouble report yesterday (Aug 1st) and they gave me an earliest investigation date of August 12th! This is not acceptable ..no 911...come on Sasktel!

@RamTrucks Ram get your Sirius XM tonwork on SaskTel network. Otherwise your system is useless. Rogers doesn’t work in rural areas.

Nothing like losing almost 5 months of emails to stress a guy out 😳😟😢 Thank you to the @SaskTel support guy for getting them back for me! 🙂🙂 #whew #relieved

i checked my bank account (dangerous, i know) and saw that my sasktel bill was over $300. i truly don’t know why. send help and hugs and cookies.

@SaskTel You guys, it’s all good and sweet until you need service for your equipment. 2 day wait. Unacceptable . Maybe need to crew up if we can’t handle the demand #sasktelregina

@sasktel why am I paying full price for a service that only works half the time, explain pleae.

@SaskTel getting quality in person customer support from rep Keith in yorkton. #sasktelstore.

@kathymahar @SaskTelSupport @SaskTel @saktel I actually never actually spoke to anyone on the phone. Never happened. I had a long wait in queue for online chat. This has a lot to do with @SaskTel workers preparing to go on strike. I'm in a union, we have no contract for 3 years! I do my job.

@tammy_wesa @SaskTelSupport @SaskTel The wait was grueling but the rude, condescending comments from the second person are enough to change providers, which I will once the "promotional price" I have is over. @saktel I do not at any bills on line. And should not have to if the service I pay for was efficient.

@TELUSsupport 24 hours with no phone service or 911 access in Prud’homme SK because you have not paid sasktel to activate a cell tower. You are breaking CRTC regulations and endangering lives. Get your act together

@BrokenHalo83 @ShawInfo They have a good deal. Same service as my Sasktel account but almost $700 cheaper over two years. Sasktel has great service, all about price.

@SaskTelSupport @tammy_wesa @SaskTel I asked her to take payment on CC, told she couldn't. She was going to transfer me again, she couldn't gaurentee I wouldn't be out back on hold. Unaceptable, I said no. The worst Customer Servce I've experienced, and had already waited almost 1 hour to be treated horribly

@SaskTelSupport @tammy_wesa @SaskTel Today I called to inquire about bill. On hold 25 minutes, then "Marilyn" told me its billing, transferred me before I could respond, never asked if anything else she may help me with..on hold another 31 minutes only to be treated poorly, couldnt talk to Management.

@SaskTel Great sell Say town of Preeceville is getting 25 or 50 and they can't deliver and no explanation but maybe I live to far away but I'm in town and not right on end of town so maybe 2/3rds of town can get 25 never mind 50 False advertising at its best

@SaskTel No. Still waiting for an example to happen. I understood from one of your messages that if I keep the offending recording you will be able to use that to figure out the problem. None so far.

@SaskTelSupport @SaskTel Tried live chat. Sat waiting for agent that never appeared. That's ok when tech shows up he can install my wifi wiring on opposite inside wall of where currently is...or he can move my heavy sectional across carpet. Brand new sectional so damage not option. I tried!

My old phone, the LG5 from @LGCanada sucked *****, but it never randomly called people like this new S9plus from @SamsungCanada. This phone REALLY pisses me off. No wonder @SaskTel gave it away for #free!!!!

Well 30 minutes on hold I had to now hang up. I just assume @SaskTel employees are getting ready to strike so provide poor or no service except for billing. I had to talk to someone about my appointment for install but no go. @SaskTelSupport #MyTimeMatters

@SaskTel has anything happened to the towers in Strasbourg Southey area cuz the service has dropped right off in last few days. Dropping calls, patchy data, half the coverage.

It's $0 down and $0 a month. So it's free with a 2 year contract. Being you can't pay me to switch from Sasktel to the others in town - it's a good deal.

@Sasktel has the worst wireless in Canada. It amazes me how far behind they are #StepYourGameUp

@stingraymusic I have been tuning in using Sasktel Maxtv. On Ch-708 the graphics and the music are not synced. Fix it.

Hey @SaskTel why is your cell service so terrible now in Rama. Used to be a lot better.

@Packer_man @BSnowsell @SaskTel I mean, you’ve obviously made up your mind. I live in BC, I know what dealing with Telus/Bell is like. You’re living in a dream world if you think a customer service representative in India is going to care about you in a market that isn’t worth investing in. Good luck!

@Packer_man @BSnowsell @SaskTel But... hear me out, if your money stays in the province, that will help invest in the infrastructure to better your service.

Well @SaskTel @SaskTelSupport I am blown away by how much you charge the rural customers and how little service we actually get. I’m 5 miles from the tower and can see it yet I still drop calls without even moving. Nice service!!! Starting to be useless!! Not happy.

@BernJordanMP @RalphGoodale 🤔 Harper announced this YEARS ago. And sasktel is provincial. So wtf did goodale/libs have to do w it.

@BSnowsell @SaskTel I pay 184/month and have to hold my phone near a window to get any service. 40 km from Saskatoon. What i hate is i have all this data and they cut the speed i also have to drive down the road ro use it. Rarely can i even talk on it

@10velociraptors @SaskTel 1/2 Many things factor into us offering the cellular version of the Apple Watch. Big changes to our network and systems are needed to make it work. We haven't yet figured out if we'll offer it. Please feel free to check out our news release posts from time to time for any updates

Sasktel members of Unifor has sent a strong message in support of their bargaining committee. The coming weeks will be telling in Saskatchewan.

@toddcrunched And I'm waiting for @SaskTel to support the cellular feature :(