Sasktel

Sasktel Outage Report

Why is my Sasktel service not working?

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Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).

Problems in the last 24 hours

The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sasktel Outage Chart 01/21/2025 22:25

At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sasktel compensate me for the outage?

The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Sasktel users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map

The most recent Sasktel outage reports came from the following cities: Regina, Estevan, Saskatoon, Calgary, Esterhazy, Moose Jaw and Kindersley.

Loading map, please wait...
City Problem Type Report Time
CanadaRegina Internet
CanadaRegina Wi-fi
CanadaRegina Phone
CanadaRegina Internet
CanadaEstevan Wi-fi
CanadaSaskatoon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

  • Bnovak11 political watchdog (@Bnovak11) reported

    @LHubich SaskTel is broken up to different provinces except here. But they call themselves Sask Strong. SaskTel virus etc is contracted out to an American company. Over passes to France, SaskTel marketing bell in Manitoba. Tree cutting at our ice storm was Americans. We need a list

  • AnthonyPenner5 Anthony Penner (@AnthonyPenner5) reported

    @tammyrobert Wait. Just wait. I had to look this up. SaskTel's cell service started in 1989. Romanow and Calvert (91-2003). The claim is that during foundational years, there were no cell towers built? 21 years since the NDP's been in. Why the sweet hell is this a talking point?

  • MsKLeib Kendall Leib (@MsKLeib) reported

    2/2 and can afford to provide rebates to customers and put money towards reconciliation and other pressing social issues. SaskTel had a net income of $130.8 mil last fiscal year and I don’t see anyone calling on them to fund #Reconciliationeducation

  • PlatinumMewtwo Hey You Mewtwo | R7 3700X | RX 5700 XT (@PlatinumMewtwo) reported

    @Rythayze I'd get on to join your lobby, but Sasktel is being a piece of **** right now with my internet.

  • WilhelmGere Wilhelm Gere (@WilhelmGere) reported

    @SarcasticHoney @kim_siever Because they aren't providing a public service. If there is no money in it they'll leave. Private cell phone carriers won't install towers in remote communities for the same reason. But Sasktel does.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Pagmenzies @cbcwatcher SaskTel says they don't and have never carried RT. TY, have a nice day.

  • PrairieValleySD Prairie Valley School Division (@PrairieValleySD) reported

    Prairie Valley School Division is currently experiencing phone and internet outages. Sasktel is aware of the problem and working on a solution. No ETA yet for a restoration of services. All schools will be experiencing similar outages. We apologize for the inconvenience.

  • FedericoCahis Federico Cahis (@FedericoCahis) reported

    @globeandmail There's a reason Saskatchewan through NDP and Saskatchewan Party governments has seen the value of keeping SaskTel going. It may be the only way to actually keep prices down for consumers. It's unlikely the big 3 will do so. They'll just keep buying up the competition. 2/2

  • WotherspoonT Trent Wotherspoon (@WotherspoonT) reported

    We’re calling for the Sask. Party to stop with the lip service. To put the money where their mouths are, and to treat this as the priority it needs to be, forgo taking a dividend from SaskTel in budget, so they can invest in making connectivity happen while keeping rates low.

  • MER0KAMI Ina ⚰️ (@MER0KAMI) reported

    sasktel is so stupid.. man

  • darcypa63 I'm Gumby (@darcypa63) reported

    @SaskTel @drsusanshaw Hey Sasktel, Other carriers are providing a service that when the call goes through, the caller needs to press another random digit before the call is completed. The kills robo calls.

  • JorEl1959 Jor-El (@JorEl1959) reported

    @KayHarris_17 @SaskTel Those boxes are garbage!

  • leasch15 Lea 🇨🇦 (@leasch15) reported

    @drsusanshaw @SaskTel Yeah supposedly our SIN # has been shut down due to suspicious activity 🙄

  • PrairieMobile Prairie Mobile (@PrairieMobile) reported

    Before plugging your phone in, turn on airplane mode (found in settings). This will disconnect your device from SaskTel’s network, but greatly increase your charge time as your device will not be using the extra battery to keep your phone connected.

  • WestinKotelko West (@WestinKotelko) reported

    I pay more for my phone a month than my ******* car. **** @sasktel & their ****** services.

  • ehbudday datguy (@ehbudday) reported

    Hey @sasktel thanks for letting me lose an hour of sleep for not updating the time, unacceptable dog **** service

  • cmac9000 CMAC9000 (@cmac9000) reported

    @andrewlockwood @SaskTel It’s because Sasktel sucks…

  • QueencityBrenn Brennan Craig (@QueencityBrenn) reported

    @SaskTel @CHallborg Shouldn’t cost 99.00 to upgrade. None of the patches or updates have solved the issues. I’m afraid 2 spend another $99 at a new box only to find out its as awful as the old 1. Good biz model #sasktel make existing customers so desperate 4 a fix we’ll paying anything to upgrade.

  • AnthonyPenner5 Anthony Penner (@AnthonyPenner5) reported

    @tammyrobert Wait. Just wait. I had to look this up. SaskTel's cell service started in 1989. Romanow and Calvert (91-2003). The claim is that during foundational years, there were no cell towers built? 21 years since the NDP's been in. Why the sweet hell is this a talking point?

  • WotherspoonT Trent Wotherspoon (@WotherspoonT) reported

    Internet & cellular connectivity isn’t a luxury. It’s an essential service. And an economic opportunity for rural, FN & northern communities. From SARM, to APAS to FN leaders leaders are united. We’re calling on Sask. Party to enable SaskTel to invest to make it happen.

  • Curry4rice boost (@Curry4rice) reported

    @SaskTel & @MyAccessCA increased their pricing significantly for even basic internet. Minimum necessity for education & learning for many. Does anyone know cheap and reliable basic internet service provider?

  • saskatoonGord Gord Hiebert (@saskatoonGord) reported

    How come my time changed when I had .. use date and time provided by your network @SaskTel

  • MsKLeib Kendall Leib (@MsKLeib) reported

    2/2 And can provide rebates to paying customers while also putting money towards reconciliation and other pressing societal issues. SaskTel had a net income of $130.8 mil and SGI raked in $172.1 mil last yr but I don’t see anyone calling on them to fund #Reconciliationeducation

  • JeremySimes Jeremy Simes (@JeremySimes) reported

    Wotherspoon says government took $110 M from SaskTel. This could have been invested. Will the gov't put money where mouth is and treat this as a priority and let SaskTel invest.

  • pau1234la thanks, pants! ☀︎ (@pau1234la) reported

    @birlios Ok and significant investments to telecoms in Indigenous, Northern, and rural communities. Make SaskTel internet and phone service free.

  • Alfsarl Afsar (@Alfsarl) reported

    @SaskTel Mine is not working well. Unable to put my log in as it would not pop up the keyboard. Buffer a lot. Am in swift current and not a good media box.

  • PlatinumMewtwo Hey You Mewtwo | R7 3700X | RX 5700 XT (@PlatinumMewtwo) reported

    Sasktel is such a **** service

  • Tylermcivor5 Tyler & Amanda & Shadow & Cas & Blu family (@Tylermcivor5) reported

    Just want people to think notice everything has gone up in the world gas food bills I’m a Comman house But nobody looking at what they r doing to deserve it customer or client example Sasktel bad internet product and food place not having product gas you way to high for wages

  • ErikLaBine Erik LaBine (@ErikLaBine) reported

    When is @SKSeniorsMech going to look into @SaskTel's shady sales tactics? They're selling seniors who aren't tech savvy defective hardware and then charging a premium to get a working version. @SaskTelSupport: "If the problem started after a month, there's no warranty"

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @muradhem @EvanLSolomon Rogers, Bell/Telus-Ericsson 5G gear, Videotron and Sasktel-Samsung 5G gear, Freedom was down to Ericsson or Nokia when sale stopped project, other providers use the big carriers. So who's left? private networks?