Sasktel Outage Report

Why is my Sasktel service not working?

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Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).

Problems in the last 24 hours

The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sasktel Outage Chart 10/02/2023 16:30

At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sasktel compensate me for the outage?

The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Sasktel users through our website.

  • Internet 50.85%


  • Wi-fi 18.64%


  • TV 16.95%


  • Phone 10.17%


  • Total Blackout 3.39%

    Total Blackout

Live Outage Map

The most recent Sasktel outage reports came from the following cities: Deschambault Lake, Saskatoon, Regina, Weyburn, Delta, Edmonton, Okotoks, Tisdale, Yorkton, Calgary, Moose Jaw, Whitewood, Toronto and Balgonie.

Loading map, please wait...
City Problem Type Report Time
CanadaDeschambault Lake TV
CanadaSaskatoon Internet
CanadaRegina Internet
CanadaWeyburn Internet
CanadaDelta TV
CanadaSaskatoon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

  • crazylilpetmum that crazy little pet lady, Heather 🏳️‍🌈 (@crazylilpetmum) reported

    @SandraSherida18 @Bnovak11 @LHubich Yeah, it's been going on for a few years now too. I didn't realise how bad it was until a couple of years ago when the fibre optic in my neighbourhood was being installed by contractors from Alberta (but doing the work for SaskTel)...

  • lmazcdn Linda Zed 🇨🇦 (@lmazcdn) reported

    @SaskTel max tv shutting off and on - is this a weather related issue?

  • Bnovak11 political watchdog (@Bnovak11) reported

    @crazylilpetmum @SandraSherida18 @LHubich Even SaskTel community workers are not being replaced if retire. The guys said they’d service people within three days now it’s 3 weeks, SaskParty is making our crowns fail. But those voters are clueless because no one reports it. I need my own company for research

  • moazzam79 Moazzam Khan (@moazzam79) reported

    Hey @SaskTel @SaskTelSupport please educate your CSRs to treat your customers with respect. Pathetic customer service experience, even after paying high prices to support SK businesses. Extremely disappointing.

  • firedteacher Red (@firedteacher) reported

    @thiccbookthotty if you live rural you need Sasktel even 20mins out of Regina in a valley, if you had Rogers, you had no service.

  • Sharissa177 Sharissa (@Sharissa177) reported

    @SaskTel as they are putting in fiber optic my backyard is being dug up quite a bit. Do you come back and fix this when done? Because I have a child and dogs that aren’t going to do well with these holes. Including the giant one.

  • CrystVybz Vybz (@CrystVybz) reported

    @SaskTel When will you guys be releasing better wifi in Herbert? only 1 side of the town has good wifi but our side only has 25 down and 2 up.

  • eenomitx sim (@eenomitx) reported

    Don't get me wrong I love sasktel but man does it sucks living in the middle of no where with no competitors so everyone is all using sasktel. It was brutal when they did online school because it was so SLOW. I can't wait for the day they come upgrade our lines.

  • pauls_marie Vanessa (@pauls_marie) reported

    Can someone over @SaskTel @SaskTelSupport tell me why the Boston/Montreal hockey game is blacked out in Saskatchewan? I pay a **** ton of money for your services, this really ticks me off. It makes no sense at all.

  • SomKalo Canuck (@SomKalo) reported

    @SaskTel mobile Internet down for 2 hours.

  • KilbrideShelley Shelley (Skelding) Kilbride (@KilbrideShelley) reported

    @SaskTel , I purchased International Roam and Relax 95 and can’t call out or get incoming calls from my family. Waiting on hold at 1800SASKTEL, as it’s only number I can call, wasting my minutes and have been 2nd in queue for chat, wasting my data. Please rectify issue or refund.

  • beermedani herequeer&overit (@beermedani) reported

    @YEGBierFrau Having grown up on the Sask side of the border city I will state the following "unique" things about Ab 1) our car insurance is super expensive for no reason 2) cell phone service that isn't sasktel also sucks 3) the GDL program is a cash grab

  • McEwenHarley Harley McEwen (@McEwenHarley) reported

    Come on #SaskTel…turn the Internet back up. You don’t need to slow it down to force people to upgrade for the holidays. In the meantime everyone else get off the Internet for 5 hours so I can watch tv.

  • SkProMasker SkGirl (She/Her) (@SkProMasker) reported

    Is anyone else’s @SaskTel internet super slow lately? I’m in #yqr #Sask

  • mantecgaming Mantec (@mantecgaming) reported

    @SkProMasker @SaskTel I find it slow but I also discovered having a wireless camera was slowing my internet down to a crawl.

  • crazylilpetmum that crazy little pet lady, Heather 🏳️‍🌈 (@crazylilpetmum) reported

    @sk_mcg @PaulDechene For comparison: Sasktel Centre hosted 22 concerts in 2019 alone, so Mosaic is clearly not viable if they can't even match that in a 5 year period. Having such a short operating season and no weatherproofing for events is the problem here, not the pandemic.

  • sk_mcg sk_mcg (@sk_mcg) reported

    @crazylilpetmum @PaulDechene The point is, the pandemic has skewed the numbers. I’m not saying that Mosaic is an amazing concert venue or that it will ever see the annual volume of concerts that Sasktel Centre does. The original point was that bigger acts than Simple Plan haven’t had an issue with Mosaic.

  • SharonWillow54 🇨🇦Maskup🇨🇦 (@SharonWillow54) reported

    @SkProMasker @SaskTel It’s always slow…and very poor reception.

  • judgar64 JudGar 🇨🇦 (@judgar64) reported

    @drdcdd @DennisKendel Dustin Duncan isn’t the smartest MLA. Wasn’t he the minister involved with smart meters? He also manage various other portfolios, including Health, Energy & Resources, SaskWater, SaskEnergy, SaskTel, & the Global Trans. Hub. There were nothing but problems in all these areas.

  • LeeRobertson Lee Robertson (@LeeRobertson) reported

    @SkProMasker @SaskTel Not in the northwest. Had lots of other computer problems today but that has not been one of them. On infiNET.

  • bennettstweet Bennett (@bennettstweet) reported

    @denisebatters @SaskTel Horse teeth over here needs help with her caller ID - can you give her a hand?

  • JDRoadrunner Farmboy (@JDRoadrunner) reported

    @SaskTel @RichelleEdging1 When can we expect to be able to run a regular SIM card plus a e-sim on Sasktel network? In the same dual sim phone

  • JDRoadrunner Farmboy (@JDRoadrunner) reported

    On another topic ,can you believe in this day and age that @SaskTel doesn’t support e-sim cards? What a **** show , high time to privatize

  • JeffDSalisbury Jeff Salisbury (@JeffDSalisbury) reported

    @action_jay Jay could you please help me out? Tried to set up a call back to discuss internet-only services but the Request A Call Back form isn't working on Sasktel's website. Could you please put a request through for me?

  • BlairH57138023 Blair H (@BlairH57138023) reported


  • cbend88 CB (@cbend88) reported

    @MarthaLRogers Is there no way to remove him as chairman as the family trust? Did your old man really give complete control to your brother with no checks and balances? Forget Rogers. As a shaw customer, I'm moving to Sasktel the minute that deal goes through.

  • MorningDawn11 🐊❄️Winter Gator❄️🐊 (@MorningDawn11) reported

    Spent two hours on the phone with VISA and another two hours on the phone with Sasktel hopefully the problem is fixed.

  • crandsberry Cecilia Rands (@crandsberry) reported

    @thiccbookthotty I left Sasktel years ago because of ****** customer service and expensive bills. I’ve had no regrets. Would love to be able to support a crown corp, but they frankly suck

  • novembromancer hayl - blanket dweller (@novembromancer) reported

    @thiccbookthotty I remember Sasktel being quite decent to deal with, prices were comparable to other telecoms but better service was my experience. I made the mistake of switching to Bell and I really miss Sasktel 🥴

  • DesereeWiebe Deseree Wiebe (@DesereeWiebe) reported

    Anyone else having issues getting their @SaskTel e-bill? And then ironically have the call drop when you try to get support? 😜 #ithoughttheymightcallmeback #iwaswrong