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Sasktel service status: outage reports and connection issues

Why is my Sasktel service not working?

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Full Outage Map

Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).

Problems in the last 24 hours

The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sasktel users through our website.

  • 38% Internet (38%)
  • 38% Phone (38%)
  • 15% TV (15%)
  • 8% Wi-fi (8%)

Live Outage Map

The most recent Sasktel outage reports came from the following cities: Calgary, Regina, North Battleford, and Saskatoon.

CityProblem TypeReport Time
Calgary Internet 11 days ago
Regina Internet 18 days ago
North Battleford Internet 18 days ago
Saskatoon Phone 23 days ago
Saskatoon Phone 2 months ago
Vancouver TV 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

  • EternalBlueSix
    Eternal Blue Six (@EternalBlueSix) reported

    @mdrozduik @therealballsy I lived in Regina from '06 to '12 and attended many events at the Brandt Centre. Was never as bad as trying to leave SaskTel Centre. I guess we "experienced it differently" lol

  • jandm329
    jandm329 (@jandm329) reported

    @PremierScottMoe let me guess? you want to implement digital ID to enforce it. I would cancel my sasktel in a heartbeat

  • ReisVanDam
    Reis Van Dam RVD (@ReisVanDam) reported

    @SaskTel No ones watches this ****

  • summerstrm
    summer ☀ storm (@summerstrm) reported

    Why did my @SaskTel internet just cut out? Anyone else east side of Saskatoon? 🤔

  • tgirliebri
    Bri 💖🏳️‍⚧️ (@tgirliebri) reported

    And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017

  • SaskTelSupport
    SaskTel Support (@SaskTelSupport) reported

    @Courtne50245242 @SaskTel The outage affecting Internet, Max and home phone in Warman has been fixed. Thanks for your patience. #skoutage

  • DTSaskatoon
    Douglas Tompson (@DTSaskatoon) reported

    @carytarasoffyxe @LaraFominoff Lies, dam lies and statistics. When someone set fire to a mattress in the alley and burned down a power pole, the SaskTel Repair Team explained that it was arson. I contacted the police to offer my CCTV footage with the start time, I was told it was a wiring fault. Hilarious!

  • lyszy_b
    Lyszy B (@lyszy_b) reported

    @TELUSsupport @sasktel anyone else only have emergency calls available?! what's going on?!

  • deanhartsook
    DeanH ☀️🦇 (@deanhartsook) reported

    I love how you pay for unlimited data with @SaskTel but they reduce you speed for “fair use”. How about you improve you network and let us use the data we are paying for.

  • jim_duffus
    Just call me....Duff (@jim_duffus) reported

    @ExnerPirot I'll fill you on this Heather. I've been a Sasktel customer for my Home, Business, internet and cell phone FOREVER. I've never once tried to price out other companies WHY? My kids, and other close relatives constantly are jumping for one company to another and constantly complain about service prices etc etc when they leave. I've never had an issue with Sasktel that caused me reason to leave. Customer service still counts as first priority for many people.

  • NWRPodcast
    Michael Medby (@NWRPodcast) reported

    @Tori_TLCR @financialpost Time for SaskTel to go national. Without them in our market, prices would be MUCH higher. They are immune to shareholder pressure for unchecked profit. They are here to provide an essential service. The "free market" wouldn't stand a chance.

  • BradNova306
    BŘÂĐ (@BradNova306) reported

    @tuckergirl @ryanbooth23 There's weekday games at Sasktel Centre right now and theres no issue...

  • EdwardsAcres
    Sean Edwards 🌾 (@EdwardsAcres) reported from Raymore, Saskatchewan

    @RobWarkentin @SaskTel @davisinst Not sure. I've never tried.

  • FredPexa98060
    Prairiepuddlejumper (@FredPexa98060) reported

    had, and I only state his country of origin so that he can be identified by management as an individual who should not be customer facing. Good bye Sasktel. Avoid this store and if you must stay with Sasktel, go to an independent authorized dealer. -10 stars.

  • MYPrecisionAg
    Matt Yanick (@MYPrecisionAg) reported

    @millatime99 In Rocanville, Sasktel has been having issues here last few days. Seems better now.

  • hamiltondw2
    David Hamilton (@hamiltondw2) reported

    @bgdoane @SaskTel Put your phone back to LTE/3G. We have to and it works much better. 5G is terrible here.

  • 4m1c0
    JM Amico 🇨🇦 (@4m1c0) reported

    @SharonASR @saskatoonGord If anything, they could take the new arena money and improve accessibility to and from SaskTel Centre - as that's been the biggest issue with that location. And they'd have money left over to use for things that are of higher priority in our city.

  • PrestonKanak
    Preston Kanak (@PrestonKanak) reported

    @SaskTel Isn’t there something you can do on your end to block these obvious scam messages versus putting it on us? Other providers have tech in place to help with this.

  • jayusher67
    Jason Usher (@jayusher67) reported

    @SaskTel @bgdoane Sasktel can't fix anything

  • nskgrower
    Matthew Szpakowski (@nskgrower) reported

    @VentureAgri @SaskTel Its way worse. I've got cell boosters where we use phones for correction signals. Dont think anything would work if it wasn't for that. Have you had problems with modems getting signals?

  • LandOfRocks
    UpNorth (@LandOfRocks) reported

    @SaskTel @SaskTelSupport you’re ruining my NHL playoff watching experience with your crappy max television box. Fix my box please

  • DoctorRBT
    Brandon Thorpe MD 🇨🇦🇿🇦 (@DoctorRBT) reported

    @SaskTel increasing phishing and spam since you contracted out your email service. Come on - you CAN DO BETTER. Was better when you hosted things yourself - filters were effective!! Tired of the spam getting through!!!

  • MFiremoon
    Mark Firemoon (@MFiremoon) reported

    @kirkrussell4 @flipkoin2 Lüm mobile runs on Bell's network outside of Saskatchewan, but the profits go back to the provincially owned, SaskTel. Support the people of Saskatchewan who kept public ownership.

  • revealthebull
    Justine Justice (@revealthebull) reported

    @SaskTel Sasktel will trash your yard to install their non working infinit service that is laggy and always goes down.

  • revealthebull
    Justine Justice (@revealthebull) reported

    @SaskTel To prevent people from online scams perhaps you should do something with all the scam calls reported for tracing and shut down the scammers. A competent Sasktel should be able to do this. Since you seem to know how to threaten paying customers.

  • TrentKlarenbach
    Trent Klarenbach (@TrentKlarenbach) reported

    @bgdoane @SaskTel Bandwidth was a problem when I was in the patch, but I haven't been in the field for 15-20 years.

  • Liseabetta
    CovidisintheAir🍁 Слава Україні (@Liseabetta) reported

    Hey @SaskTel I'm extremely fed up with all of the spam in my email, spouse is also fed up. Spam problem is getting worse instead of better. Prices for services rise and the product remains substandard.

  • SaskTelSupport
    SaskTel Support (@SaskTelSupport) reported

    All known issues impacting SaskTel MaxTV and maxTV Stream services are now believed to be resolved. We would like to thank our customers for their patience, and apologize for any inconvenience. #skoutage

  • jenn_summers01
    Jenn Summers (@jenn_summers01) reported

    @Mmmandylion No, Sasktel. Service call tomorrow 🤞

  • MYPrecisionAg
    Matt Yanick (@MYPrecisionAg) reported

    Anyone else with a Sasktel phone having issues when crossing from Sask to Manitoba and have to reset phone after crossing border for calls and texts to work? Have had to do this for quite some time now, shows full service but does not allow any calls to come in or texts.