Sasktel Outage Report
Why is my Sasktel service not working?
No problems detected
If you are having issues, please submit a report below.
Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).
Problems in the last 24 hours
The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sasktel compensate me for the outage?
The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Sasktel users through our website.
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Internet (46%)
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E-mail (35%)
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Wi-fi (8%)
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Phone (7%)
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TV (4%)
Live Outage Map
The most recent Sasktel outage reports came from the following cities: Calgary, Regina, Saskatoon, Yorkton, Moose Jaw, Medicine Hat, Prince Albert, Edmonton, Grand Coulee, Toronto, Vancouver, Lloydminster, Melfort, Bruno and Weyburn.
City | Problem Type | Report Time |
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Calgary | Internet | |
Regina | Internet | |
Saskatoon | Internet | |
Yorkton | Internet | |
Moose Jaw | Internet | |
Medicine Hat | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sasktel Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Jones
(@DonnaJ1517) reported
@MyHockeyTV @sasktel 2 nights in a row watching the SJHL finals and the screen goes black! Wtf! Do better….. #moneywellspent #getyourshittogether
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Sari Cloutier
(@theMZSC) reported
@SaskTel I called. It was a waste of my time as there is NO complaint department for sasktel… interesting I guess it would be overloaded! Clearwater Lake Regional Park, Located on highway 342 in SK needs a cell tower- there is no service. It is ridiculous!
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JP
(@want_to_know) reported
@SaskTel #fail how working people are supposed to get hold of you if you work only Mon-Fri 8am - 4:45pm
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Unacceptableviews
(@kylelu22) reported
@therossparkin @PremierScottMoe How is that weird? You said government should stay out of business. So you obviously aren’t a fan of healthcare or any crown run corporations. You could go with another service provider for your cell bill in any other province and pay more than Sasktel while you are at it.
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Martini 🇺🇦🔱
(@TehMartini) reported
@ChronoFigaro @SaskTel @SaskTelSupport Wtf?.... That's pretty garbage
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Derek Greene
(@dggreener) reported
@RobWarkentin @canadapostcorp @SaskTel Maybe some federal and provincial branches are finally trying to work together, you never know!
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Chrono Figaro
(@ChronoFigaro) reported
@TehMartini @SaskTel @SaskTelSupport The worst part is I wiped my streaming and gaming PCs. Haha so I have a LOT of work to do, setting everything up again.
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SaskTel Support
(@SaskTelSupport) reported
The majority of SaskTel services have been restored throughout southeast Saskatchewan. SaskTel would like to apologize for any inconvenience this outage may have caused, and we would again like to thank customers for their patience and understanding. #skoutage.
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Insomnamarth
(@Insomnamarth) reported
@koster_alex @SaskTelSupport Sasktel/ISPs use careful wording like they provide service at speeds "up to" a certain level. No ISP worldwide guarantees 100% of that speed 100% of the time in any language in your contract since no ISP can control 100% of the internet. Glad to hear your speeds are better tho.
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BotLifeGaming
(@ThatefnCanadian) reported
@BigfryTV Did sasktel limit upload rates to Youtube? I also can no longer get 6mbps upload. Whatever they did seems to hinder to a bad flection of 500kbps - 2mbps
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Insomnamarth
(@Insomnamarth) reported
@koster_alex @SaskTelSupport I say this as someone who knows SaskTel has looked into this at the highest level and found nothing wrong on their side. There's nothing they can do on their end about this besides asking other ISPs to fix their **** which still is up for them to do, not sasktel
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Geoff Dalsin
(@GsDalsin) reported
@elonmusk I would like very much to be a service tech in Northern Canada for StarLink, the far north. Worked for SaskTel 15yrs a year in Northern SK on First Nation reserves. Know bush survival, cycled to work @ -50C in Regina SK (your mom may have seen me lol).
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Alex Koster
(@koster_alex) reported
@Insomnamarth @SaskTelSupport It may be not in their control, but it is Sasktel’s responsibility. If they offer upload speeds that are inaccurate to the actual experience, then it is deceitful. I am not suggesting Sasktel is doing this on purpose, but should fix this issue for its customers.
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Insomnamarth
(@Insomnamarth) reported
@koster_alex @SaskTelSupport If a vpn fixes it/improves things, they are still combining the vpn with their SaskTel internet, and just routing their traffic around the problem area.. keyword routing - Sasktel's network is just in SK, twitch's nearest ingest node is near Toronto and the problem is there.
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Insomnamarth
(@Insomnamarth) reported
@koster_alex @SaskTelSupport you're probably right that it's a problem "between sasktel and services" but that doesn't mean it's local. twitch's servers aren't in SK.. all it takes is one ISP core router in Ontario or BC to completely mess up our communication to the US. Try setting your VPN to Seattle
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Kari Wolitski
(@kari_wolitski) reported
@SaskTel internet is down can't get through to tech it is necessary for my business please advise Mossbank internet service if any issues?
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Insomnamarth
(@Insomnamarth) reported
@koster_alex @SaskTelSupport long story short, it's not actually in SaskTel's control/on their network.. the only workaround is a vpn to a different twitch upload node and/or getting twitch to fix their ****
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Chris Ball 🇨🇦
(@TuggerQ) reported
@SaskTel if you are going to show your feed for the SJHL playoffs on the Hockey TV app then it better damn well work. Two nights in a row it went down. That’s garbage!! I’m a Sasktel customer but I’m not at home. Think I may switch after this BS!😡
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JP
(@want_to_know) reported
@SaskTel There is some glitch in your system. It’s not working for me.
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Alex Koster
(@koster_alex) reported
@Insomnamarth @SaskTelSupport Poor analogy. It is yet in Sasktel’s interest and responsibility for its customers to receive the service they paid for. On good news today the upload speeds were great!
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Evan Tummillo
(@Etummillo) reported
@cllrainslie @evdelen How does @Sasktel manage? Saskatchewan’s population is like half of Toronto’s and yet they have a province wide service that is downright affordable.
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KN
(@kylean1990) reported
@JeremyPatzerMP Believe me, if I have an issue with SaskTel max. You would be my first call. Leave agriculture policy to Uncle David.
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Chrono Figaro
(@ChronoFigaro) reported
@TehMartini @SaskTel @SaskTelSupport They said that I was the first one to report it. Then this weekend they had more people. I spent over 1000$ between techs, my network, VPN, updaters, etc, to make sure everything was fine. Trace routes... You name it. Lastnight then told me I have to use a VPN and it works.
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Insomnamarth
(@Insomnamarth) reported
@koster_alex @SaskTelSupport would you ask the province of Saskatchewan's minister of highways to get maintenance done on roads in California? is that his responsibility? No, not really. Same thing with ISP networks. Sasktel has a very small footprint on the internet as a whole. Call twitch support
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Southern Plains Coop
(@SPCoopAgTeam) reported
@kari_wolitski @SaskTel Same thing in Estevan. Have been told the VPN is down. Unable to reach Sasktel.
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Chris Yates
(@Christowfir) reported
@SaskTel has a system error over charging customers and they want u to pay the over charge and credit it next month... brutal service when customers are paying your errors and I can't cancel my account without a fee either... awful
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Doug Olson
(@mp090914) reported
@SaskTel called Sasktel today to make a bill payment. Agent ID 0625 indicated he was working from home & taking credit card payments. Why is Sasktel taking credit cards payments from someone working from home? He was unable to make payment. Sasktel gets a 0 out 10 for service.
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KJohnstonMH
(@KimJohnston) reported
Observation: @SaskTel really throttles the hell out of @telusmobility customers when we’re in Saskatchewan. I had faster dial up service back in the day. #LTEmyAss
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jasdeep Singh
(@jasdeep41648922) reported
@SaskTelSupport @SaskTel Hey, Hope you are doing well I have been living at a place called Amyot inn in Beauval. Which is run by an elderly couple. fibre cables just go near to their home but still they are not able to get the wi fi. Their current wifi is expensive. Please Help.
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JP
(@want_to_know) reported
Does anyone else have figured out a workaround Sasktel’s crazy work hours of only Mon-Fri 8am - 4:45pm? #SK #YQR #fail