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Sasktel service status: outage reports and connection issues

Why is my Sasktel service not working?

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Full Outage Map

Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).

Problems in the last 24 hours

The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sasktel users through our website.

  • 60% Internet (60%)
  • 20% Phone (20%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)

Live Outage Map

The most recent Sasktel outage reports came from the following cities: Calgary, and Regina.

CityProblem TypeReport Time
Calgary Internet 1 month ago
Regina Wi-fi 1 month ago
Regina E-mail 1 month ago
Regina Internet 1 month ago
Regina Phone 1 month ago
Calgary Internet 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

  • RobWarkentin
    Rob Warkentin (@RobWarkentin) reported

    @jbomberag @SaskTel @davisinst I've had good luck with their support in the past as well. Because both of mine are doing the same thing and started at the same time, I'm thinking it's more of a network issue in this case.

  • Inb4Jordan
    Jordan (@Inb4Jordan) reported

    @alexmarz @SaskTel @Telesat Wait for an inferior service when its needed right now? You're a ****** joke; telesat will be 3x more expensive and way lower quality, while most likely piggybacking off starlink anyways.

  • LearnerKip
    Learner (@LearnerKip) reported

    @GordTulk @ExnerPirot @JeffCallaway Sasktel is the reason rates are lower for cell service from any provider in Sask. Big dummy. It's single handedly pulling down costs for consumers across the country.

  • reverandglenn
    Glenn Murray (@reverandglenn) reported

    So, it seems that my internet in Warman is incredibly slow and my Sasktel Max is OUT. Any word on estimated time of repair?

  • MFiremoon
    Mark Firemoon (@MFiremoon) reported

    @here4fredom @realnikohouse I get 900 Mbps down and 500 Mbps up on SaskTel in Saskatchewan. I've seen DOCSIS providers offer 2Gbps down and 1Gbps up, but they don't offer publicly rout able IPs.

  • SKnewstalk
    B (@SKnewstalk) reported

    @SaskTel who are you going to rip off this month? That's right! Every single customer of yours. @PremierScottMoe it's time to fire the leadership @sasktel and force them to bring rates down.

  • MichelonChris
    Chris Michelon (@MichelonChris) reported

    @SaskTel And without Starlink, this would have never happened.

  • Plantmore1
    Brent (@Plantmore1) reported

    @hamiltondw2 @bsproat @ctvregina This is them admitting they can not properly service rural Sask. So I like it for that ! But why on earth would I ever pay Sasktel for starlink.

  • gljsauer
    Greg Sauer (@gljsauer) reported

    @alexmarz @SaskTel @Telesat They probably want service before the end of this century.

  • JamieFarrell4
    Jamie Farrell (@JamieFarrell4) reported

    @SaskTel again lost our saskmax streaming tonight, every other night, it seems. Spend more time watching our fire stick than sask streaming, why am I paying for this crap service ?

  • Shaejordann
    Teresa Gratton (@Shaejordann) reported

    @SaskTel A line of yours is down in our alley. I tried calling to report it but your auto system keeps hanging up on me. I guess you don't want to know when repair is required.

  • darcypa63
    I'm Gumby (@darcypa63) reported

    What's going on with @SaskTel ? I have been on hold for IBC support for an hour and 15 mins already. Our business cant get any incoming calls from SaskTel customers - I had a Bell customer call in and the call was OK.

  • EternalBlueSix
    Eternal Blue Six (@EternalBlueSix) reported

    @mdrozduik @therealballsy I lived in Regina from '06 to '12 and attended many events at the Brandt Centre. Was never as bad as trying to leave SaskTel Centre. I guess we "experienced it differently" lol

  • aliensteer
    alien steer 🇺🇸🏳️ (@aliensteer) reported

    @bgdoane @SaskTel Their Sasktel max doesn't even work on the fiber optic lines they put into towns. Ours always loses signal. May as well have stayed with the ****** dish

  • NWRPodcast
    Michael Medby (@NWRPodcast) reported

    @Tori_TLCR @financialpost Time for SaskTel to go national. Without them in our market, prices would be MUCH higher. They are immune to shareholder pressure for unchecked profit. They are here to provide an essential service. The "free market" wouldn't stand a chance.

  • kidkrayon
    Kid Krayon (@kidkrayon) reported

    ~25 minutes ago, the Internet went down for me here; no info from @sasktel/@SaskTelSupport as to what occurred. It seems to be back now, so I'll attempt to start at 9:50 p.m. MDT. Sorry. 😑🙏🏻🎶

  • SKnewstalk
    B (@SKnewstalk) reported

    @sasktel has ripped off SK residents for years now. Price hikes and service cuts has been the norm for too long! Time for action @PremierScottMoe fire the top brass and reduce rates for customers of this essential service provider!!!

  • hi_robyn
    Robyn R (@hi_robyn) reported

    Love seeing all the hot takes about "if you think leaving SaskTel Centre is bad wait until we have to try and leave a downtown arena!" Aren't there are many many routes out of downtown rather than one bottlenecked parking lot?

  • EternalBlueSix
    Eternal Blue Six (@EternalBlueSix) reported

    @mdrozduik @therealballsy Apparently you've never been to SaskTel Centre lol

  • WapWes
    WeimerLVR (@WapWes) reported

    @SaskTelSupport @tmccann14 @SaskTel Don’t feel bad I live in Asquith and we don’t have in reliable in buiding coverage. I have to use WIFI to make and recieve calls. The tower is located out of town. It didn’t work in Meadow Lake, Loon Lake or Goodsoil until they put towers right in town. I was A TST for 38 years.

  • GoodJobRobTV
    GoodJobRobTV (@GoodJobRobTV) reported

    @SaskTelSupport I hope we don't all have to call and make a complaint to see credit on our accounts here in warman. Do the right thing SaskTel.

  • Tylermcivor5
    Tyler & Amanda & Shadow & Cas & Blu family (@Tylermcivor5) reported

    @SaskTel they want more money but when their product breaks or **** like that, or it’s not up to ***** and their Internet is crappy, they still want more money and they don’t do anything about it. I love, greedy companies, greedy, greedy companies.

  • SaskTelSupport
    SaskTel Support (@SaskTelSupport) reported

    This planned outage is now completed. The maintenance was required to support the long‑term reliability of the network serving the community. SaskTel thanks customers in and around Kinoosao for their patience and understanding while this work was completed.

  • ScottChestonSk
    Scott Cheston (@ScottChestonSk) reported

    @PrairieVeteran @Martyupnorth You and me too Shaughn. Just running the numbers between my DND pension, SaskTel pension and my personal savings. My wife and I are staring down the barrel of retirement.

  • JBMcAdams
    Jonathan Adams (@JBMcAdams) reported

    @SaskTel @TKeeps So if no one can cross the border we all just go without service ? What’s the point

  • RCMPSK
    RCMP Saskatchewan (@RCMPSK) reported

    SaskTel is aware of the issue and are working on a solution. Once service has been restored, we can provide an update. We do not have an estimated time for restoration of full phone service. 2/2

  • cstewartyqr
    Colin Stewart (@cstewartyqr) reported

    @tammyrobert Wait, what? SaskTel should be in SERIOUS trouble over this. I remember back in 2019 dealing with SaskTel because my sister was paying my cellphone bill. I wanted her to be able to have access to my account, so I asked SaskTel how to go about it. (1/2)

  • Caitlin_House_
    Caitlin 🇺🇦 (@Caitlin_House_) reported

    @AlexanderQuon My network provided time zone from #SASKtel decided that I should partipate in daylight savings today...less than impressed to be at work for a 12 hour shift an hour early

  • stoontransit
    Saskatoon Transit (@stoontransit) reported

    @MA5ONATOR HI Chills @MA5ONATOR, Saskatoon Transit only runs service to the Blades games from the special event stop on 23rd street between 1st and 2nd Avenue. For larger events SaskTel Center utilizes other resources. Please contact SaskTel center to confirm bus service from malls.

  • Nickster1619
    Nick (@Nickster1619) reported

    @Latenite72 @frank_seravalli Lol no ****. I’m just saying you said you were at the game but posted a picture at the Sasktel centre when the game tonight is played in Regina.