Sasktel Outage Report
Why is my Sasktel service not working?
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Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).
Problems in the last 24 hours
The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sasktel compensate me for the outage?
The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Sasktel users through our website.
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Internet (44%)
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Total Blackout (16%)
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Wi-fi (16%)
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Phone (16%)
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E-mail (4%)
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TV (4%)
Live Outage Map
The most recent Sasktel outage reports came from the following cities: Regina, Saskatoon, Fort McMurray, Moose Jaw and Winnipeg.
City | Problem Type | Report Time |
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Phone | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sasktel Issues Reports
Latest outage, problems and issue reports in social media:
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Solar_Disruption (@dojicandlestick) reported
@SaskTel In case you're forgetting we are mostly all at home now and our computers have zoom. You're going to have to realize that cell service and dats is going to become unwanted. I cancelled my phone service already.
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mark mytopher (@MarkMytopher) reported
If I got an apple iPhone with on Sasktel network is it possible to get the Gab app? I’m bad at phones and apps and stuff
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Solytary Soul (@solytarysoul) reported
Never get @SaskTel wifi absolute crap.
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Melissa Fleury (@RMFleury) reported
Hey @SaskTel @SaskTelSupport our internet/cable went out Saturday. Waited 3 days for a tech to come. Said it was “fixed”. Worked for maybe half an hour. Went out AGAIN!! Told we had to wait until Friday!! What kind of service is this?? 🤬
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Brian Storoschuk (@BrianStoroschuk) reported
@SaskTel really???forced to take down ads because artists weren't wearing a piece of cloth over thier faces? Its not even a medically approved device.......just a random piece of cloth...
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CircularLogic (@CircularLogic89) reported
@DaytonRobblee @RogersHelps Rogers has approximately 10 times the customer base of SaskTel, not including flanker brands and other providers using the networks. Bandwidth is finite. The more people using data, the more that bandwidth needs to be shared
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Jason Harrison (@JasonH193) reported
@SaskTel your bills lack detail. I filled out your support form for more details. And the "Support" team just sent me back a link to the same from I had just filled out to request more details. Super unhelpful!
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SkChick1965 (@SkChick1965) reported
@SaskTelSupport Sasktel has to look at an across the board credit to ALL MaxStream customers for all the crap they have had to deal with. I am tiring of having g to restart my box twice a day.
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❄️🇨🇦 (@SaskWallaceP) reported
@mileslunn @RunStumbleWalk @AngusReid There is no question crown corporations are helpful. Saskatchewan has the lowest telecom rates in the country because we have a 4th major player in Sasktel. The can’t fix rates. The privatization of Crowns never goes to the consumer.
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YellowPudding (@YellowPudding) reported
@V_Mulholland @SaskTel WiFi is included, but the connection up to your modem is what you pay for with an ISP. Get a wired connection or a mesh system to connect to your modem. Or if you want WiFi that IS supported by Sasktel, they have a service called Optimum WiFi which sounds like what you want.
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Kaydra Fehr (@lutherj9) reported
@SaskTel @tmccann14 You’re not missing anything by not getting fusion. IT IS THE WORST!! You pay $200 for 10 days of service and then they slow you down to the point you can’t even check your email. I urge you to look for other options.
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Warren Butt (@warrenDB) reported
@steve_boots @SaskTel SaskTel's service is great when it works, but I've *never* had a good experience getting something fixed with them, it's always a combination of incompetence and getting passed around. Conversely, you know who repeatedly went above and beyond to fix things for me? @MyAccessCA
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YellowPudding (@YellowPudding) reported
@steve_boots @SaskTel WiFi is included, but the connection up to your modem is all you pay for with any ISP. Get a wired connection or a mesh system to connect to your modem. Or if you want WiFi that IS supported by Sasktel, they have a service called Optimum WiFi which sounds like what you want.
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Justin Rayner (@Wheelzakajay) reported
@WHLFanaholic I’m with Sasktel and it’s terrible haha always 60+. Usually around 90
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Steve Boots (@steve_boots) reported
@YellowPudding @SaskTel The issue isn't just the wifi. It's that they promised to fix it, and when it was difficult, they decided not to. It's about an uncaring customer service department more willing to make it someone else's problem than to fix the problem.
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Don Ferguson (@SgtHazardPWA) reported
@TSNUFC @TSN_Sports Really? No adjustment to programming even for the main card. Will be cancelling the service with @SaskTel tomorrow. Hopefully others will as well so the idea of service is understood.
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Darcy Bucsis (@DarcyBucsis) reported
@Sasktel just got the ph with support, sent me my notice that my ph plan rate is moving from VIP 85 to VIP 90, 5 bucks an mth more plus taxes, apparenty sasktel only needs to give you 30 days notice and its an done deal, 1 out 2
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Chris "Wear a damn mask" Mason 🖖 (@realchrismason) reported
@SaskTel Didn't say I had a problem with your email service, but that your emails to me are failing DMARC.
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Steve Boots (@steve_boots) reported
@YellowPudding @SaskTel Person after person has promised to fix it, to escalate it, to move the gateway and then changed their minds, to replace the gateway (I'm on my fifth) without actually dealing with the problem. At one point they literally told me their tech support chat can't so tech support.
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We’re All Mad Here Dar (@Darlene13866342) reported
@CathyS01889225 @ctvregina Are you on drugs? What kind of nanny state are we living in here? Over a goddam flu that has a 99% survival rate? This is enough to discontinue service~what else is Sasktel going 2 censor people from seeing because Karen is butthurt they didn’t wear a 😷?
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Baker & Candlestick Maker🍁 (@LiseCandlestick) reported
@weathernetwork your new APP is terrible. Dark background makes it hard to see info, difficult to navigate. You do realize it's part of many TV cable packages so it should be easier to see on a TV. Temps in squares too small. Tech at SaskTel are receiving lots of complaints. 👎
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Steve Boots (@steve_boots) reported
@SaskTel What would be the point now? Days later I've already had four different calls from your customer service since posting, have my sixth call out later this week. But thanks for liking the response to my tweet several hours before responding to me directly. Incredibly frustrating.
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Jina Lynn (@JinaLynn11) reported
Any reviews you guys have about @starlink? My dad is on the fence about it and I really don't understand why as his @sasktel internet is complete garbage!!
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Shawn Nelson (@IGY6911) reported
So after seeing the story about @SaskTel and the Covid mask debate I can’t help but wonder why then the news staff @ctvregina don’t also wear masks while delivering the news? 🤔😷 is this not basically one in the same story. Or am I missing something or an exception to the rule?
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Darcy Bucsis (@DarcyBucsis) reported
1 out 2, @Sasktel just got the ph with support, sent me my notice that my ph plan rate is moving from VIP 85 to VIP 90, 5 bucks an mth more plus taxes, apparently sasktel only needs to give you 30 days notice and its an done deal #skpoli
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Steve Boots (@steve_boots) reported
@YellowPudding @SaskTel This goes way beyond just bad wifi. This is terrible customer service day in, day out for months. This stopped being about wifi about six months ago, and became about how terribly they have handled my file. I know how ISPs work, but cs reps have made countless broken promises
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Tanya McCann (@tmccann14) reported
@lutherj9 @SaskTel Fusion isn’t offered in our area, we have already found something else because we have kids in school that need internet!! Waiting for Sasktel to help rural costumers could take for ever!
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Shaun Dyer (he/him) (@ShaunDyer) reported
Is @SaskTel down? Trying to get hold of @SaskTelSupport and keeps dropping me (insert joke here). Anyone
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Kathy Sarich (@KathySarich) reported
@colin_korol @PrisonPlanet I’m driving around everywhere at the moment as well, out hauling today, so some leases have better service than others. I’m with Sasktel though, so I get the best service possible off the towers, it is better than it used to be in a lot of areas..
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Positivity is Nigh (@NighJamie) reported
And don’t think you’re off the hook @SaskTel. I see you. Yes, I am satisfied with my services. And with your customer service. And, yes ... I will graciously accept a promotional offer or a gift card ... but we both know the Oilers need a goalie. These tweets will continue.