Sasktel outages and service status in Fort McMurray, Alberta

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Sasktel reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

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  Just call me....Duff (@jim_duffus) reported 2 minutes ago

  @ExnerPirot I'll fill you on this Heather. I've been a Sasktel customer for my Home, Business, internet and cell phone FOREVER. I've never once tried to price out other companies WHY? My kids, and other close relatives constantly are jumping for one company to another and constantly complain about service prices etc etc when they leave. I've never had an issue with Sasktel that caused me reason to leave. Customer service still counts as first priority for many people.

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  Ned (@68_soul) reported 7 minutes ago

  Anyone on @SaskTel Max having issues with sound? @SaskTelSupport

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  Shaun (@stroeder7) reported 9 minutes ago

  @sasktel I am very disappointed in our cell service in the Oungre/Beaubier area. Ever since the 5g tower has been installed the cell coverage has been absolutely horrible. You have to stop on the road to make a call work! As I write this I have to be on star link! #sasktel

• 
  SaskTel Support (@SaskTelSupport) reported 12 minutes ago

  10:45 PM: A planned SaskTel outage will occur on March 11, from midnight to approximately 6:00 a.m., while crews complete permanent fibre repairs related to last year’s wildfire damage. During this window, Internet, wireless, and landline (home and business) services will be unavailable across multiple Northeast Saskatchewan communities, including Sandy Bay, Brabant Lake, Geikie River, Wollaston Lake, Black Lake, Key Lake, McArthur River, Cigar Lake, Collins Bay, Stony Rapids, and Fond‑du‑Lac. This work is necessary to repair the damage and ensure the long‑term reliability of services in the area. SaskTel apologizes for any inconvenience this outage may cause and thanks customers for their patience while crews complete the work as quickly as possible. In the event of an emergency, residents in and around these communities will need to physically contact their nearest emergency services for assistance. #skoutage

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  Grant (@Grnty) reported 13 minutes ago

  @sasktel what’s with the no service today along last mountain lake. SaskBeach can’t send or receive texts and dropping calls. Country Thunder is in a week. This happens every year at this time

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  Billy (@BillyDaMarten) reported 16 minutes ago

  @kwawakari @MudFlappy Thoughts on Sasktel? I know you’ve said you weren’t able to get it, but I’ve never had any other experience with other comms companies

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  Jonathan Adams (@JBMcAdams) reported 16 minutes ago

  @SaskTel @TKeeps So if no one can cross the border we all just go without service ? What’s the point

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  Sports_beatNICK (@sports_beatNICK) reported 21 minutes ago

  @buckner306 @MyAccessCA @SaskTel Worst part was it wasn’t kicked in either.

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  Meister Rodgers (@MeisterRodgers) reported 21 minutes ago

  @canoo @SaskTel should strongly fonsider Canoo EVs for their urban service fleets.

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  Tammy Jones (@TammyKadler) reported 21 minutes ago

  Poll:@MyAccessCA or @sasktel for TV/internet? Access came & did something with our TV/internet while I was @ work yesterday (w/o us knowing until they called/showed up). Haven't had service since-2pm. Tech window is between now & 9pm tonight so can't complete work from home...