Sasktel outages and service status in Sherwood Park, Alberta

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Sasktel reports we have received in the last 24 hours from users in Sherwood Park, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Sasktel Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Kieper (@TKeeps) reported 1 minute ago

  @JBMcAdams @SaskTel @bellmts is no better on the Manitoba side of the border. Coverage is intermittent from Russell to Bunge and then basically nonexistent to the border. So if the reason is that the coverage can’t cross the border then why do we pay for service that does not exist

• 
  Kate Sauser (@katesauser14) reported 5 minutes ago

  @JBMcAdams @SaskTel At our farm by Churchbridge, we are at a complete dead spot for cell service. Have to keep our landline for this reason, and StarLink is the only internet provider that actually gets a signal.

• 
  Rob Warkentin (@RobWarkentin) reported 9 minutes ago

  @jbomberag @SaskTel @davisinst I've had good luck with their support in the past as well. Because both of mine are doing the same thing and started at the same time, I'm thinking it's more of a network issue in this case.

• 
  Matt Yanick (@MYPrecisionAg) reported 11 minutes ago

  Anyone else with a Sasktel phone having issues when crossing from Sask to Manitoba and have to reset phone after crossing border for calls and texts to work? Have had to do this for quite some time now, shows full service but does not allow any calls to come in or texts.

• 
  Michelle Steinley (@M_Steinley) reported 12 minutes ago

  @SaskTel is there a mobile outage this morning?

• 
  Colin Stewart (@cstewartyqr) reported 13 minutes ago

  @tammyrobert Wait, what? SaskTel should be in SERIOUS trouble over this. I remember back in 2019 dealing with SaskTel because my sister was paying my cellphone bill. I wanted her to be able to have access to my account, so I asked SaskTel how to go about it. (1/2)

• 
  John Coleman (@JohnColeman1970) reported 17 minutes ago

  @alexmarz @SaskTel @Telesat That's what I expect from someone living in a city who is not using Rural internet Providers! As an IT & Cybersecurity Company that supports travel and works across Canada there is nothing as easy and that works as well as Starlink. From Africa to Canada! There are ways to secure data beyond your ISP, if people are not using that they should be. Telesat has been promising their solution for 5 years now, 4 Billion in Taxpayers money and still no testing. Amazon Leo is testing but is also US based.

• 
  SaskTel Support (@SaskTelSupport) reported 23 minutes ago

  @tmccann14 @SaskTel Hi Tanya. Thank you for the feedback. Actual speeds and coverage may vary due to the device being used, network congestion, distance from the cell site, and local conditions. Unfortunately there could be some spotty areas along highways where population is sparse as well.

• 
  ℍ𝕚𝕕𝕕𝕖𝕟 🦸‍♀️ 𝕂𝕚𝕥𝕥𝕖𝕙 (@HiddenKitteh) reported 24 minutes ago

  @SaskTelSupport I sent you a DM right after you responded to my tweet but the message was never read and I eventually got an automated message to just go to sasktel's website about 45 mins ago. 🙁

• 
  I'm Gumby (@darcypa63) reported 27 minutes ago

  What's going on with @SaskTel ? I have been on hold for IBC support for an hour and 15 mins already. Our business cant get any incoming calls from SaskTel customers - I had a Bell customer call in and the call was OK.