Shaw

Shaw Outage Report in Southampton, Bruce County, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southampton, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southampton, Bruce County, Ontario 12/06/2025 16:10

December 06: Problems at Shaw

Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Burgundavia Corey Burger (@Burgundavia) reported

    Hey @Shawhelp @ShawInfo - you provided me a new modem & are now refusing to support it #fail

  • GirlLovesGloss Jaime (@GirlLovesGloss) reported

    You know what REALLY ******* sucks? When your idiot upstairs neighbors flood your home... for the SECOND time him less than a year. And it knocks out the internet which you need to work. And @Shawhelp can’t send someone for a WEEK

  • VenoM4VendettA زهرمار (@VenoM4VendettA) reported

    Ordered Home Internet from Shaw Last Monday. It supposed to take 2 days. Got the modem on Sunday and guess what! it wasn't worked! they said they will send a technician on Wednesday! (10 days later!) Worst support and experience ever, DO NOT GO WITH SHAW @ShawInfo @Shawhelp

  • LilKeegy Lil Keegy (@LilKeegy) reported

    @Shawhelp is there an outage in airdrie? Asking for a friend without twitter. Hes been lagging hard all night. If not... why is it so slow? He pays for 300/300... he shouldnt lag.

  • Tracy_M_Evans Tracy Evans (@Tracy_M_Evans) reported

    @Shawhelp Yes, did you read the thread? The modem is dead. The solution to my problem is for Shaw to expedite getting the new modem to me or allow for me to pick one up. I will not be spending any additional time troubleshooting the modem with Shaw.

  • MattCundill MattCundill | Voiceovers, Podcasting (@MattCundill) reported

    Hi @Shawhelp ... tried to register for multiple accounts this week and confirmation emails never came through. Why is that? No it didn't go to spam. Can you make this stop?

  • realfuturekings Future Kings (@realfuturekings) reported

    @Shawhelp hey our connection in north van our has been terrible for a few days. Any issues? FaceTime calls keep dropping and signal is better with data on Rogers phone. What’s going on?

  • PirateBee Bailey Bee (@PirateBee) reported

    @GirlLovesGloss @Shawhelp What in the actually ****. If your internet is out for a week they should at LEAST apply a huge credit.

  • anon_anon6 . (@anon_anon6) reported

    @Shawhelp I'm having the same problem. What's the fix for it, @Shawhelp?

  • BCBladesman Jason (@BCBladesman) reported

    @ShawInfo nicely done. Sell me on a better service and send me a modem with only 2 Ethernet ports and nothing else available. Your customer service continues to inspire me.