Shaw

Shaw Outage

Is Shaw having an outage right now?

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

 Problems detected at Shaw

Shaw problems in the last 24 hours

Shaw Outage Chart 05/06/2021 16:10

May 06: Problems at Shaw

Shaw is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 66.87% Internet
  • TV 13.94% TV
  • Wi-fi 7.01% Wi-fi
  • E-mail 5.61% E-mail
  • Total Blackout 5.00% Total Blackout
  • Phone 1.58% Phone

Shaw Outage Map

The most recent outage reports and issues originated from Toronto, Edmonton, Calgary, Vancouver, Burnaby, Beaumont, Surrey, Port Coquitlam, Winnipeg, Brampton, Maple Ridge, Sault Ste. Marie, Chilliwack, Cambridge and Prince Albert.

CanadaEdmonton E-mail
CanadaSaskatoon Internet
CanadaToronto Internet
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Internet

Shaw Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • walkergv Glenn Walker (@walkergv) reported

    Can someone tell @ShawInfo we are in a third wave of a pandemic. Sending around door to door sales people? #wtf

  • GeeseAreAwesome Jacob Bessette (@GeeseAreAwesome) reported

    @Shawhelp internet outage in Edmonton, Alberta. Don't think I'm the only one.

  • MrMrBug Alex D (@MrMrBug) reported

    @Shawhelp I had a service call booked between 9-11 and they didn’t show up. Where can I get a status update?

  • hifromada Ada (@hifromada) reported

    @Shawhelp is there an outage in Altadore. I’m handing a hard time navigating your website on my phone at the dog park. My neighbour said she is having internet issues too

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @Shawhelp Tv is very slow to respond to remot commands this morning. I have 4 tv’s with wireless boxes and it’s the same on all

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp I like starting the day out with an internet connection. Too bad Shaw is my provider :/

  • ConnorsCompShow Connor (@ConnorsCompShow) reported

    @shelbyae @Shawhelp Alright, so that at least eliminates it being specific to any one headend. In case the issue happens to be on their side (which might be), might as well loop in @KHQLocalNews and hopefully someone will be watching their mentions. Still happening this morning too FWIW.

  • ConnorsCompShow Connor (@ConnorsCompShow) reported

    @shelbyae @Shawhelp Alright, so that at least eliminates it being specific to any one headend. In case the issue happens to be on their side (which might be), might as well loop in @KHQLocalNews and hopefully someone will be watching their mentions.

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    @Shawhelp Taylan with 💯 support to get me set up with an earlier appointment - give this employee some praise! But I won't need the tech visit anymore, since the issue had nothing to do with Shaw but my own internal configuration. My bad, @Shawhelp!

  • shelbyae Shelby Lou Who (@shelbyae) reported

    @ConnorsCompShow @Shawhelp I’m currently having the same issue in Edmonton 🤨

  • VManjeshwar Vinay Manjeshwar (@VManjeshwar) reported

    @Shawhelp @Shawhelp Hope you guys do understand that jobs depend on internet when we are working from home and you are not being helpful by not fixing the problem and making me not work for two week days because you guys can't sent technicians to fix the problem tomorrow.

  • VManjeshwar Vinay Manjeshwar (@VManjeshwar) reported

    @Shawhelp @Shawhelp Spoke to the live chat agent, could not help and now the chat agent is saying that the technician will arrive on Saturday.....how am I supposed to work Thursday and Friday from home...

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    @Shawhelp Not helpful. It's _down_. Not Slow. How do you expect people to rely on your services especially in covid times when it takes four days to fix internet when everything relies on it?

  • VManjeshwar Vinay Manjeshwar (@VManjeshwar) reported

    @Shawhelp Internet is not working, can you please help.

  • VManjeshwar Vinay Manjeshwar (@VManjeshwar) reported

    @Shawhelp Internet is not worky, could you please help.

  • TRUEFLACK0 Liam (@TRUEFLACK0) reported

    . @Shawhelp **** you and your ******* bullshit overpriced internet

  • JanelSagert Janel Sagert (@JanelSagert) reported

    @Shawhelp Is there an outage in Winnipeg, MB? Our internet went down half an hour ago and hasn't come back

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    @Shawhelp It's not slow. It's down. I haven't changed anything other than cancel my tv and phone services with Shaw literally yesterday. I don't see outages in my area.

  • NLinAB Nadine Nose (@NLinAB) reported

    @Shawhelp trying to cancel your home service. On the phone 1hr and 15 mins now, the last 35 mins is dead air after “sure just hold while I cancel for you” This is why we are cancelling - Your #cxserv is atrocious

  • NLinAB Nadine Nose (@NLinAB) reported

    @ShawInfo trying to cancel your home service. On the phone 1hr and 15 mins now, the last 35 mins is dead air after “sure just hold while I cancel for you” This is why we are cancelling - Your #cxserv is atrocious

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    @Shawhelp internet intermittent and team is unable to provide service updates. Your website says nothing. Tech says they'll take until Sunday to get here. How am I supposed to work from home?

  • Vatoxity Vatoxity (@Vatoxity) reported

    Lost connection on 2 high kill games in a warzone tourney @ShawInfo please fix your internet 😕

  • MaryKatharine MaryKatharine 🇨🇦 🙏 😷 (@MaryKatharine) reported

    @Shawhelp I used your chat support. I had to answer in the negative to the survey questions at the end, but there was no way to express that I WAS very satisfied with the person who helped me. He did all he could. Just bc Shaw didn't have the service I wanted is not his fault.

  • 3pillarswork Laura Piazza (@3pillarswork) reported

    @Shawhelp my on demand services have been down for awhile now. Code 6008

  • leannetpi Leanne Muir (@leannetpi) reported

    @Shawhelp are the connectivity issues in st. Vital/Winnipeg today? I've had internet go down a few times this morning

  • hem_him Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • jordanranson Jordan Ranson (@jordanranson) reported

    @Shawhelp there is an outage in my area since yesterday. No mention anywhere. Would a Shaw business account be immune to outages? How can I get find out about outages without having to call in? How can I avoid losing internet again because this is happening frequently in my area.

  • AngryStonerFo20 😚💨Deuce✌☺ (@AngryStonerFo20) reported

    I woke up to my internet on the fritz again. I smashed the **** out of that useless @ShawInfo modem. I'm so sick and tired of over paying for an unreliable service.

  • Togunnariwo Tope (@Togunnariwo) reported

    @Shawhelp Answer me this: where’s my money from seven months ago from Shaw Mobile. You guys asked me to expect a phone call on Monday to resolve this issue. It’s now Wednesday. Let this be a lesson to anyone signing up for any Shaw products. You’ll be disappointed and not get your $ back.

  • prophetplatypus Petey (@prophetplatypus) reported

    @Shawhelp is sms down my friend is on shaw but does not receive or can send messages