Shaw Outage

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No problems detected at Shaw

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours

Shaw Outage Chart 08/03/2021 07:50

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.85% Internet
  • TV 13.87% TV
  • Wi-fi 8.32% Wi-fi
  • E-mail 5.12% E-mail
  • Total Blackout 4.48% Total Blackout
  • Phone 2.35% Phone

Shaw Outage Map

The most recent outage reports and issues originated from Vancouver, New Westminster, Brampton, Winnipeg, Toronto, Calgary, Guelph, Surrey, Edmonton, Langley, Spruce Grove, Nelson, Comox, Prince George and Saskatoon.

CanadaVancouver E-mail
CanadaNew Westminster Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaBrampton Internet
CanadaVancouver Wi-fi

Shaw Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Mc3ain Mike Grimes (@Mc3ain) reported

    @Shawhelp Who do I talk to about mobile issues

  • closetag Closetag (@closetag) reported

    @Shawhelp not possible for Internet customer to purchase mobile service over the weekend? Trying via the website and it directs me to chat where no one answers

  • Jamproc1 Jamproc (@Jamproc1) reported

    @Shawhelp my bluecurve is flashing amber. I contacted tech support but they weren't able to do much. I don't think there's maintenance in my area either :(

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp has got to be THE MOST INEPT company out there. Been 5.5 hours so far just trying to swap out equipment. Offering $25 credit. WTF?! #worstcustomerservice #badcustomerservice

  • renetetrault Rene “The Pickler” Tetrault (@renetetrault) reported

    @Shawhelp is there an issue in St Vital area? Our internet has been down for an hour and the modem is flashing a yellow led

  • LeeLee19842 LeeLee1984 (@LeeLee19842) reported

    TV glitching again @shawinfo. Can’t watch the Olympics- we are calling again to get this resolved!! Constant problem.

  • leonard_hessels Leonard Hessels (@leonard_hessels) reported

    @Shawhelp Exactly why should I Pay more When this issue Is not new How is a new modem for extra money I do not have the solution You don't need information to answer that

  • leonard_hessels Leonard Hessels (@leonard_hessels) reported

    @Shawhelp The answer is No No I do not want additional charges No your service has not improved But yes I can contact crtc

  • leonard_hessels Leonard Hessels (@leonard_hessels) reported

    @Shawhelp why do I have to pay extra money, to get a new modem,in order to access my internet? The tech that is here said this is my ONLY solution #yourservicesucks

  • Oiltrip Kevin (@Oiltrip) reported

    @Shawhelp like this is never gonna be fixed

  • mibergeron Matthew Bergeron (@mibergeron) reported

    @Shawhelp It's constant and persistent. I reset my router all the time, move it to different locations in my house. The service is just awful.

  • sksuh4 SK Suh (@sksuh4) reported

    @reslus @koodo @ShawInfo Koodo doesn’t offer me deals which make sense either so I negotiated one which works for me plus it’s impossible for me to use much data despite not working from home

  • reslus "restless" (@reslus) reported

    Hmm I've been with @koodo for over a decade and they have never offered me any deals that made sense. Now I see @ShawInfo Mobile has 24.5 more GB than my existing plan for the exact same rate.

  • vanlinks Kenny K (@vanlinks) reported

    @Shawhelp It seems like service was restored

  • vanlinks Kenny K (@vanlinks) reported

    @Shawhelp internet is down in Richmond by kwantlen and alder bridge

  • dgct2 DG ❤️⚔️ (@dgct2) reported

    @Shawhelp I connected with tech support. Looks like they have to send someone out. Thanks for the help again.

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    Definitely need to port out of @ShawInfo @Shawhelp mobile. 99% of their network is on Nationwide system. For which they just provide 2GB bandwidth. Rest 25GB I have goes to waste. Pathetic. Ugh.

  • ydfished HoopsfanAB (@ydfished) reported

    @CanBball the @TSN_Sports app isn’t clear which channel your game is on tonight & as usual my @Shawhelp guide is even worse. Do you guys know what channel I need to set my pvr to? Help please!!

  • n_nrivera Mel Rivera (@n_nrivera) reported

    @Shawhelp can we get technical support for business here? I’ve been been on hold on the phone for quite some time. Still on hold now.

  • Blueseros Mike Sullivan (@Blueseros) reported

    @BACullenyyc @Shawhelp What was the problem?

  • Be8myself Garbage Kitty’s emotional support plumber (@Be8myself) reported

    @Shawhelp For the 100th time my internet sucks ***. I had faster dial up Really frustrating

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp I have checked the wifi, this started happening when the Olympics started, may be a heavy usage issue?

  • Areab1 Andrea Bailey (@Areab1) reported

    @Shawhelp is the internet down in Calgary SE

  • ericdraven54 ericdraven 🇭🇷 (@ericdraven54) reported

    @Shawhelp I just send you a DM. Please check. Please help. Otherwise I'll be without internet for the long weekend.

  • shayrae_bae s (@shayrae_bae) reported

    Very disappointed in the customer service from @Shawhelp I have never had issues with cancelling services form Sasktel or Telus. Will definitely not be a returning customer

  • Blueseros Mike Sullivan (@Blueseros) reported

    @BACullenyyc @Shawhelp That’s bizarre. I’ve been a Shaw customer for over 25 years and have never experienced any significant issues.

  • BACullenyyc Bruce Cullen (@BACullenyyc) reported

    So. Over a day now without @Shawhelp fixing my Internet, TV, Wifi. Over 4h spent with live chat and a technician on the phone from Belize. They tried everything, “node” was down. Node is up, services still down. No physical technician for DAYS yet. I’ll be looking for a credit.

  • Mark_Ston Mark Stonehouse (@Mark_Ston) reported

    @Shawhelp i have your internet service in Alberta. Can i add a new internet service to a vacation property in bc to my existing account?

  • bubbaWpgRadio Brent Bernas (@bubbaWpgRadio) reported

    @Shawhelp None of this works. The service is awful

  • bubbaWpgRadio Brent Bernas (@bubbaWpgRadio) reported

    @ShawInfo your wifi has been horrible for the last month. It goes out multiple times daily which is really bad for those working at home #dobetter