Shaw Outage

Is Shaw having an outage right now?

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

 No problems detected at Shaw

Shaw problems in the last 24 hours

Shaw Outage Chart 09/18/2020 20:30

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 69.27% Internet
  • TV 13.11% TV
  • Wi-fi 7.34% Wi-fi
  • Total Blackout 5.76% Total Blackout
  • E-mail 2.94% E-mail
  • Phone 1.58% Phone

Shaw Outage Map

The most recent outage reports and issues originated from Burnaby, Red Deer, Calgary, Mississauga, Coquitlam, Edmonton, Vancouver, Langley, Victoria, Airdrie, Richmond, Montréal, Thompson, Nanaimo and Canmore.

CanadaBurnaby Internet
CanadaRed Deer Internet
CanadaCalgary Internet
CanadaBurnaby Total Blackout
CanadaMississauga Wi-fi
CanadaCoquitlam E-mail

Shaw Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • FreekshowInc FreekshowInc (@FreekshowInc) reported

    ARE YOU ******* KIDDING ME @Shawhelp !!!! Internet goes down while trying to preorder a ps5!!!!!

  • JVeeBee Time to Make the F'n Donuts (@JVeeBee) reported

    @ycmmat @Shawhelp I think it's funny that in the last 25 years of me having internet the solution is still unplug it and plug it back in.

  • kiltmonkey Wearer of kilts (@kiltmonkey) reported

    @Shawhelp Is there an outage in Langley? My download rate is averaging about 1.75 to 2.0 Mbps

  • lamstars Lamstars (@lamstars) reported

    @Shawhelp Hey, I live in Richmond right near Richmond centre and my Internet and Wi-Fi just went out. When I called the helpline they indicated there was an outage in this area, can you confirm? I’ve confirmed everything is plugged in and rebooting on my side.

  • natblue8 natblue (@natblue8) reported

    @Shawhelp hey is there issues in Fleetwood/newton the net is down

  • depression_soup ✨🌞🌼🌻 𝚒𝚜𝚜𝚢 🌻🌼🌞✨ (@depression_soup) reported

    @Shawhelp i'd honest to god rather be drowned in a toilet than have to deal with y'all again, holy ****

  • JginghamJosh Josh Ingham (@JginghamJosh) reported

    @Shawhelp Having problems with the Shaw Go at 2772 Replace Dr V2N 0B2 Just a heads up.

  • NStebanuk Nick stebanuk (@NStebanuk) reported

    @ShawInfo I cant believe your guys 24/7 hour tech support is CLOSED im so upset since I needed help with my services THAT ISNT WORKING


    Why ******** is it that my connection always goes out at 11pm @Shawhelp ?.

  • presca1 Kim Robarts (@presca1) reported

    Keep having this issue. @Shawhelp please if you can help me, I try to reset my password or ID and it says I don't exist, but I know I do under my original email.

  • Storidion Dominic (@Storidion) reported

    @Shawhelp Is the internet down in the Calgary area?

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • BenKosciuk Ben Kosciuk (@BenKosciuk) reported

    @Shawhelp I have new Shaw fiber 300MBPS service and new modem/router. I’m having network issues daily, is it possible to turn this modem into bridge mode so I can use my own router?

  • bogeywheels Bogeywheels (@bogeywheels) reported

    @DaveBeninger @ShawInfo Dave, all I can say is there are several providers who offer much cheaper services but...& it's a big but...cannot offer the service that @Shawhelp & Shaw forums do when things go wrong. Reality is, you get what you pay for.

  • iamryeguy Rye Guy (@iamryeguy) reported

    @ShawInfo internet is down in colwood. How long is going to be out. Hard to work from home with no internet

  • liefmeyer Bryce Liesemer (@liefmeyer) reported

    @Shawhelp Our internet and phone service is down. Can you please assist?

  • IsntWell Hi-My-Name-Is-Troy-McClure (@IsntWell) reported

    @ShawInfo is there an outage still in Victoria BC Rockland area

  • wearsy Kent Weare (@wearsy) reported

    @Shawhelp Seems like this outage is still active?

  • wearsy Kent Weare (@wearsy) reported

    @Shawhelp Internet seems to be down in Rocjy Ridge (Calgary)

  • FirmBizzle Firman Basir (@FirmBizzle) reported

    @Shawhelp my internet is down in burnaby. I checked the outage page and it says there's issues in Surrey. Just checking if there is an outage here too. I've tried rebooting my modem

  • BrittanyW044 Brittany Mitchell (@BrittanyW044) reported

    I have never ever in my life dealt with a more incompetent company @Shawhelp NEVER SWITCH TO SHAW no one has a clue what is going on

  • littlemishi Yee Michelle (@littlemishi) reported

    @ShawInfo You need to step up your customer service game. Everytime we contact you, we get a different answer each time. If you value our business, you wouldn’t do that. #shawinternet #shaw

  • ethminer1 Greg (@ethminer1) reported

    @Shawhelp Multiple house by spectacke lake (Malahat, BC) have almost internet connectivity... known issue?

  • RobenaMaclaren Robena Maclaren (@RobenaMaclaren) reported

    @Shawhelp It just went out again - no dial tone no Internet frozen image on the TV. Why are you seeing no problems???? This is a huge and potentially life saving issue. I am sending this to you via my Koodo cellphone.

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp Actually chat support helped me fix it already. Thanks!

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp any service outages in mount pleasant? We've got a modem with flashing green

  • KattWy Katt a San (@KattWy) reported

    Dear @ShawInfo WHY are you like this?! Constantly turning your service off? I’m in the middle of working, I have **** to do & I can’t do it without my wifi. Catch me changing my provider when my contracts up cause the amount of times I’ve been cut off is actual bullshit...

  • landcrabmech Scott (@landcrabmech) reported

    @Shawhelp after the summer dry and now the rain, our cable just went out again. Can you please send a tech to fix yet again? Box just rebooted.

  • gabe09127567 frostt (@gabe09127567) reported

    @ShawInfo @Shawhelp i get brand new internet and im still dealing with 0.11 upload speeds thanks alot guys! im done. i just cant with this terrible internet anymore its just horrible if you guys could help and send sum 1 to my house to fix it that would be great thanks

  • adifood1234 Adi lally (@adifood1234) reported

    @egbanner @TELUS I would recommend switching to @Shawhelp I have had there service my speed is high speed it always stayed at 300 never goes down. Tv works the best!!