Shaw Outage

@Shawhelp aghhhh fix my internet!!!!

@Shawhelp Sent a DM need help

@ShawInfo Except you're also cutting service to ppl who need it & have been living on very limited income right now. Small business owners who've seen their income disappear, single parents, kids!

@Shawhelp yeah I'm dealing with outage in Lethbridge, like seriously when will shaw care about us

@Cdblesch @Shawhelp @TELUS @TELUSsupport If you do get bluecurve and get the service that they say they give great. But obviously that’s not happening. With Internet 300 ..... I was getting 24 max..... 😤

@Cdblesch @Shawhelp @TELUS @TELUSsupport Well.... @cabralda couldn’t fix it. He’s been trying... actually. I was getting 24... when max was supposedly at lest 100... with internet 300. Now with bluecurve... no internet at all.

@Cdblesch @h_park29 @Shawhelp @TELUS @TELUSsupport Lol my experiences with Shaw so far has been bad man.

@Jfthomp94 @ShawInfo Definitely not, I’ve been using Telus for a while now, and as their customer, it’s been pretty solid. Equipment worked on arrival. In my experience, chat is just there for upsell.

@DarkMaatta @ShawInfo You can probably fix it by switching providers. There are more than one!!!

@Wolverine4106 @Shawhelp @CRTCeng When I called them for help, I was up sold more stuff. What kind of companies does that.

@nnnnx122 @Shawhelp I haven’t had issues with Telus yet! You should consider switching!!

@OrangeLiliom @Shawhelp Good on you. It’s unfortunate that you have to go on twitter to get issues looked at or resolved.

@BoBriand @ShawInfo Yo man, you should check out Telus. They probably have better 3rd tier peers out there, and you’ll be able to fix that latency back.

@ShawInfo been having issues with my modem/router dropping signal every 10 seconds, support chat ran through every trouble shooting step and still, now I have to buy a modem and router with my own money #shawsucks

@Shawhelp your #bluecurve router is utter garbage - 3 dropouts today and counting!! Even the wired connection isn’t working! The old system was bad but this is worse! Big regrets switching & tying in for 2 years 😬

@Shawhelp All good, I'm just going to go with @TELUSsupport since your online support was unable to help me.

God dammit, I hate all major telecommunications companies. They always make it so bloody hard. Time to finally cancel @ShawInfo I think.

In a support chat with @ShawInfo and I’m like “I think I’d just like to cancel my internet” and the support agent says “Sure one second” and dead *** my entire home internet goes dead 💀

@ShawInfo fix your internet.

I ordered costly high end internet service from Shaw....what I received was a used modem that doesn't work...sadly this company is almost as bad as Telus, as usual the @CRTCeng does nothing to penalize BAD service providers @shawhelp @ShawInfo #Alberta #Calgary #WTFShaw #RedDeer

@AdamsOnHockey @Shawhelp That's fair, although their service page for Spruce Grove still says "Good news! There are currently no service outages." I guess a neighbourhood isn't big enough to be an outage. Might be the guys digging up the water main, hope they get things fixed soon!

@Shawhelp looks like my cable and internet are both down and the my shaw app won't load

@Shawhelp you live chat sucks, that is all

@AdamsOnHockey @Shawhelp I just had a web chat with Shaw and was told the internet in my area of Spruce Grove is down and that a crew is being sent out to check out. Sounds like the right hand doesn't know what the left is doing...

@Shawhelp Internet down in Red Deer since 2 A.M.

@Zanjandro @Shawhelp Had an outage and it came back. Now it’s lost again.

@Shawhelp @laureneinfeld1 Sent a DM an hour ago regarding connection issues.

@Shawhelp sent a dm. having some connectivity issues

@Shawhelp It's come back. Just didn't know if it was an area outage or planned maintenance. I'll contact if it goes down again. Thanks.

@Shawhelp and i called cancellations today because its been so draining to deal with and the rep lied to my face and told me that Telus cancelled their $85/2y gigabit deal. And then offered me 10mb for $50 saying it would be plenty fast enough for my needs..... its pretty poor