Shaw Outage

@Shawhelp If you really want me back, someone there should take the initiative, look up my profile and come back with an offer sufficient to offset the massive inconvenience your poor customer service caused me.

@zephryus47 @ShawInfo I find Telus to have slower speeds, costs about the same but their customer service has been way more responsive than Shaw gave us.

@Shawhelp Yeah… already been down that road. I’ve already beat my head against the wall for hours with no result. If you actually wanted my business you’d have figured out how to make things right long ago.

Good to know @ShawInfo still sucks. “We want you back as a customer. Here’s a special offer to bring you back”. Exactly the same offer they give people that weren’t 15+ year customers before being chased off by horrible customer service. You want me back, earn it.

“Globalive Capital has offered $3.75B to buy back @FreedomMobile… a business Globalive founded in 2008 before selling it to @ShawInfo… in 2016… Last week, Globalive bolstered its bid by announcing a [20-year ] network and spectrum-sharing deal with @Telus…”🤔 #competition

@ShawInfo @TreeCanada I can hear your wifi. the blue curve modems are emitting something audible - not just device/electronics hum - the EMF is AUDIBLE. Like, bone resonance or something. Any place with Shaw modem has this issue. Needs to be addressed

@jefflindemulder @Shawhelp Hahaha,. so it turned out. I never did change the channel

@Shawhelp I have called today as I am getting a text reminder for an appointment for someone who is not me. Uncomfortable my number is being associated with a wrong account # and address. Still getting messages. Disappointing service.

@Shawhelp We've already got open service tickets with them. Going to keep posting here until this is resolved

@Shawhelp My internet has been shutting off intermittently for a week every hour or so. I’m in Winnipeg and am hearing your upgrade the service. Why haven’t you communicated this to customers impacted by these repairs? This is absurd.

@Shawhelp no cable. Message on the screen states- pls contact customer service DMOO-504 . What?

@Shawhelp Please check spruce grove alberta when you guys are back in. We had a huge power failure and now I have no service. I work from home and will need the wifi asap in the morning.

@Shawhelp is there an issue in Stony Plain? Cable and internet just went out

@Shawhelp hey looks like we have an outage in Calgary

Is there issues with Shaw on demand?? For 5 days now I can’t watch anything. When I click on a show I get a blue screen with the word SHAW and a 12 in the bottom corner for about 5 seconds then The screen goes black and nothing plays? @Shawhelp @ShawInfo

Shaw streaming is HORRIBLE. It freezes all the time, super annoying. @ShawInfo

@Shawhelp @ShawInfo I'm 5 seconds from transferring to telus.... your customer service is terrible

Hello @Shawhelp @ShawInfo, once again I was not given the $5 special promotion for my mobile service and once again I will have to call 611 to fix it. What is the point of preemptively offering me a discount if your system can't apply it automatically?

@TELUSsupport what the heck is wrong with your terrible internet service? Every night around midnight I lose service. Last I checked you were charging me 24/7! I should have stayed with @Shawhelp. Feeling pretty ripped off right now!

@Shawhelp tried to create a shaw ID. Keep getting server errors. Called in multiple times for help but help line says they can't do anything. What good is help of they can't help

@ShawInfo cannot send a package to a correct address left me in a limbo for a week. The shaw agent asked me to figure things out on courier side. Pathetic service. @Shawhelp

@Shawhelp myself and many others have booked technicians in Esquimalt yesterday due to weak signal, and randomly dropped connections. Please check on the Node asap! It cannot handle this many online I believe it’s overloaded.

@Shawhelp Yeah, yeah, yeah, it's a Shaw outage....

@Shawhelp TV down in T8N02B??? Internet is ok, no tv.

@Shawhelp internet is down in ESQ? What’s up?

@Shawhelp I was just really disappointed in the lack of communication and the lack of empathy from Shaw's end. I made sure to book this far in advance so my work and the money I use to pay for this service wasn't interrupted. Yet here we are.

@ShawInfo thanks for wasting 5 hours of my time today. Horrible customer service.

@Shawhelp my internet is still suspended … even after i paid my overdue balance. Please help

@Shawhelp can we get the AppleTV app on the new BlueCurve XiOne boxes? Like how Netflix and Prove are there? @AppleTV @AppleTVPlus can you help make that happen?

@Shawhelp Please go read the last forty reviews on the App Store. I don’t feel like helping Shaw solve its problems. Fix the app, please. It’s broken.