Shaw Outage

@Shawhelp nope. not at all what happened. Very, very disappointed in Shaw's customer service. Looking at other providers now.

@Shawhelp Any chance I can bug someone for some help? Tried the forums etc.. Still stumped!

@Shawhelp is there connectivity issues in Winnipeg? My internet has dropped out.

@richardzussman There is a limited number of phonelines/region. Each call probably takes 10-15 min. It would really help to have the feature that @Shawhelp provides that let's us know an estimate of the wait time. Even better, provide the ability for a callback like provided by ShawTech Support.

@Shawhelp Spenser, I’d rather have my service restored in a timely manner. Considering my next door neighbour’s repair is happening tomorrow morning, not sure why I have to wait 4 days??

@Shawhelp Internet & TV down since last eve. Soonest you can send support I was told is Thursday????? I hope you will also reduce my billing cycle by the 4+ days of ZERO service. And you can expect my bill for 4 days of lost wages as I can’t work without this service.

@Shawhelp Internet is down. Willowgrove Saskatoon

@Shawhelp So far everything is good with BlueCurve TV on the Chrome. Only thing that is odd is that I had to power-cycle my Gateway modem to get my network printer back online this morning.

@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

@TheChaseLemon @Shawhelp @ShawInfo It's interesting to tell someone your dad died, give them the ph # and email address, and be told "you didnt give me any account info" - there was no 'lets see how we can help' or 'the next steps we might want to take are...' Just totally uncaring and really really juvenile

.@Shawhelp Just had a horrible experience with Shaw Support. Tried to get assistance in figuring out my passed father's email situation, and was hit with the least amount of help I've ever received from a chat support. Took a transcript. Just absolutely sub-par.

How @ShawInfo has treated my girlfriend during the pandemic is horrible! I will NEVER use Shaw and will tell everyone I know to not use them as well... shame on you Shaw!!

Any idea why my internet is down @Shawhelp

@Shawhelp Any problems in Lake Country BC. Internet is extremely slow all of a sudden.

@Shawhelp is there an outage in Shawnessy/Evergreen for internet right now? Unable to connect and have reset everything and still nothing

@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

@Shawhelp seems like there is an outage in Calgary (Varsity) - intermittent at best.

@Shawhelp So far no major issues with BlueCurve TV on the Chrome. Just a minor re-connection hiccup that is all early this afternoon.

@Shawhelp I have since Thursday. Still no answers. If you’ve got a number with a person who would actually care or help...feel free to DM.

@ShawInfo why is it that I can talk to an agent on the phone with Apple and trouble shoot a bunch of stuff and then be done while I’m told I’m live with an agent in Shaw chat who hasn’t even responded.

@Shawhelp Is there an outage downtown Calgary right now?

Hey @ShawInfo I am a youtube streamer, and have had service from you for years At night, your service is not longer stable enough for me to stream. I have done this for over 2 years, I need help ASAP My plans tonight are to stream, but your service is preventing it. HELP!

@ShawInfo is this a joke? Shaw is trying to charge me for the previous residents unpaid internet bill for me to set up internet...? Wtf?

@whytestreak @ShawInfo Dont see what the problem is... As a @Rogers customer in BC, I regularly go to ext roaming coverage outside my community. From a carrier, makes sense for them to partner for coverage ourisde of areas - costs & regulations are huge bottlenecks to installing new service

@Shawhelp I don’t have a Shaw account. I just want to know on behalf of @gvpl and the library’s clients why you have marked their emails as spam. If the librarian’s statement was in error I hope you’ll reach out and correct the library. Otherwise I hope you’ll fix the problem.

@Shawhelp why my internet be so slow ??? 🤔🤔🤔 last two weeks been real slow

@Shawhelp I am incredibly disappointed with the help I am not receiving. Since switching to Shaw Mobile I have been unable to receive incoming calls for multiple days on 2 occasions. Today I was told I would have to wait 3-5 business days for any type of resolution. This sucks.

@Shawhelp I am on hold on the phone for quite some time now. Is there a service disruption at 8802 Franklin Ave Fort Mcmurray? This is a business account. We have unhappy customers.

@Shawhelp I am on hold on the phone for quite some time now. Is there a service disruption at 8802 Franklin Ave Fort Mcmurray? This is a business account. We have unhappy customers.

1/2 I don’t understand how I pay for internet 300 with #shaw and yet can barely play a 1080p video on YouTube! Wtf, what am I paying for!? Your services are garbage! @ShawInfo it’s #criminal how these companies can base their rate on large numbers like 300 to fool the public