Shaw Outage Map
The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shaw users affected:
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vancouver, BC | 320 |
| Calgary, AB | 262 |
| Edmonton, AB | 197 |
| Surrey, BC | 183 |
| Winnipeg, MB | 48 |
| Toronto, ON | 39 |
| Burnaby, BC | 28 |
| Victoria, BC | 23 |
| North Vancouver, BC | 22 |
| Coquitlam, BC | 17 |
| Coquitlam, BC | 17 |
| Langley, BC | 14 |
| Saskatoon, SK | 14 |
| Red Deer, AB | 13 |
| Sault Ste. Marie, ON | 13 |
| Sherwood Park, AB | 11 |
| Port Coquitlam, BC | 11 |
| Abbotsford, BC | 10 |
| Lethbridge, AB | 9 |
| Maple Ridge, BC | 9 |
| Richmond, BC | 9 |
| New Westminster, BC | 9 |
| Nanaimo, BC | 9 |
| Montréal, QC | 7 |
| Chilliwack, BC | 6 |
| Thunder Bay, ON | 6 |
| West Kelowna, BC | 6 |
| St. Albert, AB | 5 |
| Creston, BC | 5 |
| Sidney, BC | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kari Lacey
(@Kari_Lacey77) reported
@Shawhelp Stupid tv box isn’t working now either. Error code PSE. Fun fun Saturday night
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Colleen Murray
(@cpmurray_murray) reported
@Shawhelp my internet is down. I work from home. What’s going on??? 😠
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Nick James
(@omniomi) reported
What is the point of maintaining a status and outages page if it's not updated in a timely manner @shawhelp? Obviously a massive outage in Saskatoon from tweets, discord, and wait times for chat and nothing at all on the status page over 50 minutes in to it.
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Kim
(@Kim52839522) reported
@Kari_Lacey77 @Shawhelp Down in university heights and you say you will fix it in a week???? WTF
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Vanessa
(@Noosiekins) reported
@Shawhelp what's going on with your blue curve tv? It keeps freezing and infreezing. Doesn't look like it's a channel issue.
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Eisha
(@EishaXav12) reported
@Shawhelp your website only shows outage in Burnaby but there's no internet in Aldergrove (Langley) either since at least 8:30am this morning. Please fix, I don't see a way to report it on your website.
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Guy fury
(@coochielova) reported
@ShawInfo why is your internet so garbage?
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Sarah Burton
(@SEBEssexGrl) reported
@ShawInfo @Shawhelp - I hope you are now going to compensate businesses in the Heritage Pointe area. Down on Friday and down again today. Appalling service.
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Drummer 🌗
(@Drummerfy) reported
@Shawhelp damn every night for the past 2 months you guys have outages or maintenance. In the few short years I’ve had you guys I’ve never had any issues with MTS and I had them for almost a decade prior
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Colleen Murray
(@cpmurray_murray) reported
@Shawhelp my internet and cable are down again!!!
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Sheldon Zhao
(@sheldonzhao) reported
@tahzib_yafi @Shawhelp Still down in evergreen
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Jim Downey
(@DowneyDowney5) reported
@Shawhelp good thing I didn’t want to watch the end of the hockey game! Your wifi is terrible!
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Susan Berger
(@SBergerYYC) reported
@Shawhelp Internet & cable is out in Temple in Calgary. Any word on when the outage will be fixed?
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JeffScharer
(@SantosLHalper) reported
from
St. Andrews, Manitoba
@Shawhelp no TV signal in Lockport, MB. Tried resetting my TV box and still no signal
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Paul
(@paul_morgun) reported
@DonnySparrow @shaw @ShawInfo down in Saskatoon… again…
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