Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Don Deleet (@DDeleet) reported 6 minutes ago

  @ShawInfo @DonnieandDhali Shaw couldn't pick a better morning to be down wtf!😡

• S u s a n 🇨🇦 (@suz2772) reported 11 minutes ago

  @bc_news_addict @Shawhelp They keep tweeting there's "no service outage reported" in every area where people are TELLING them there's no service. Omg.

• Jacqui Hills (@TheJacquiHills) reported 11 minutes ago

  @Shawhelp tv is down in Colwood BC.

• LindaSmithShpk (@LindaSmithShpk) reported 14 minutes ago

  @ahung @Shawhelp I'm having the exact same issue in Sherwood Park, AB...better check again Shaw, cause it sounds like a problem on your end. #notourfault

• LindaSmithShpk (@LindaSmithShpk) reported 15 minutes ago

  @Shawhelp @ahung I'm having the exact same issue in Sherwood Park, AB, and it's on ALL my boxes, not just one. PVR doesn't work either...better check again Shaw, cause it sounds like a problem on your end. #notourfault

• Elizabeth Southam (@LizSoutham) reported 15 minutes ago

  @ShawInfo what happened to cable service?

• Lindsay Brown (@Lidsville) reported 19 minutes ago

  @Shawhelp Good to hear you're now acknowledging the outage (Shaw told a friend in Nanaimo there was no outage). Maybe once you've go this fixed you can get Minister Dix and Bonnie Henry to acknowledge the reality of airborne spread in schools? Because they're having an honesty outage.

• Suzie (@suzievoykin) reported 20 minutes ago

  @Shawhelp @ahung Im having the same problem too already rebooted the cable box Im on Vancouver Island BC

• LindaSmithShpk (@LindaSmithShpk) reported 24 minutes ago

  @Shawhelp @thrumyeyess You've just had multiple reports of this from all over Alberta! There is obviously an issue on YOUR end

• Just Me (@HollyHollywood8) reported 26 minutes ago

  @D_L1985 @Shawhelp I can’t even see font never mind hear anything. @Cathyldemelo has the same issue as me and we live in different cities so thinking a Shaw issue not mine or hers

• Michael Ryan (@michaeltryan74) reported 27 minutes ago

  @ahung @Shawhelp Same issue here in Calgary. How sure are you @Shawhelp that there’s no outages in Calgary?

• BCNewsAddict (@bc_news_addict) reported 27 minutes ago

  . @Shawhelp, currently no tv channels working in Burnaby, and I see similar issues all over the place.

• Suzie (@suzievoykin) reported 27 minutes ago

  @PatWhite1984 @Shawhelp I got the same problem dk whats going on

• DeplorableCanadian 🇨🇦 (@ArnettK) reported 32 minutes ago

  @ahung @Shawhelp Do you you have a wireless box? I'm having the same problem here in Lethbridge!

• T-squared (@TeresaT3) reported 37 minutes ago

  @Shawhelp @bc_news_addict @Shawhelp …why would phone support tell me there’s a nationwide issue but your information is different?

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