Shaw Outage Map
The map below depicts the most recent cities worldwide where Shaw users have reported problems and outages. If you are having an issue with Shaw, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shaw users affected:
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vancouver, BC | 154 |
| Spruce Grove, AB | 5 |
| Calgary, AB | 186 |
| Grande Prairie, AB | 2 |
| Winnipeg, MB | 45 |
| Surrey, BC | 64 |
| Creston, BC | 1 |
| Toronto county, ON | 2 |
| New Westminster, BC | 4 |
| Edmonton, AB | 156 |
| Cranbrook, BC | 3 |
| Chilliwack, BC | 5 |
| Victoria, BC | 43 |
| Langley, BC | 7 |
| North Saanich, BC | 2 |
| Richmond, BC | 4 |
| Red Deer, AB | 3 |
| Anmore, BC | 2 |
| Coquitlam, BC | 13 |
| Fort Frances, ON | 1 |
| Armstrong, BC | 1 |
| Sherwood Park, AB | 13 |
| Selkirk, MB | 2 |
| St. Albert, AB | 4 |
| Langford, BC | 1 |
| West Kelowna, BC | 6 |
| Campbell River, BC | 5 |
| Regional District of Central Okanagan, BC | 1 |
| Burnaby, BC | 3 |
| Toronto, ON | 33 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
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Siatoro (@Siatoro) reported@Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.
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பயில்வான் ரங்கன் (@bayilwaan) reported@Shawhelp I have billing issue for last month....I was charged 70$ for autopayment failure...Though I paid total due on the same day. Shared details in DM. Please have someone look at this earliest. I am a customer of past 3 years. I will disconnect my service right away if I didnt proper response.
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always smile 🇨🇦 (@cari_goncalves) reported@Shawhelp @gfliverpool9966 Not working for me either. Ridiculous
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported@Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
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Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.
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Eden☦️ (@eden14900) reported@Shawhelp Outage issues in north haven
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We Talk Wrestling (@WeTalkWrestling) reported@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
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Lori Bird (@lorianebird) reported@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
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Shari O'Neill (@ShariONeill12) reported@Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.
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TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported@Shawhelp I think we have a Shaw Webmail outage. I can’t send or receive email. I can’t even forward an exteral email from Google to my shaw email account. Not getting any emails on my phone.
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