Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 249
Calgary, AB 244
Edmonton, AB 202
Surrey, BC 136
Winnipeg, MB 46
Toronto, ON 38
Coquitlam, BC 32
Saskatoon, SK 18
Victoria, BC 15
Sault Ste. Marie, ON 13
Coquitlam, BC 13
Sherwood Park, AB 13
Burnaby, BC 12
Nanaimo, BC 12
Langley, BC 11
Red Deer, AB 11
Abbotsford, BC 9
Richmond, BC 9
Port Coquitlam, BC 8
North Vancouver, BC 7
Lethbridge, AB 6
West Kelowna, BC 6
Mississauga, ON 5
Creston, BC 5
New Westminster, BC 5
Maple Ridge, BC 5
St. Albert, AB 4
Thunder Bay, ON 4
Fort McMurray, AB 4
Brampton, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • zoeyjyvr Zoey (@zoeyjyvr) reported

    @Shawhelp website says issue been resolved in our area but clearly it hasn't

  • jeflaporte JLP (@jeflaporte) reported

    @Shawhelp live Shaw TV doesn't work. My Chromecast doesn't work. Internet is fine. Help

  • AxiomA87 AA87 🇨🇦🇮🇪🇩🇪 (@AxiomA87) reported

    @ShawInfo Absolutely garbage. Do not support this company.

  • LallyAd LallyA (@LallyAd) reported

    @SirGreyOfEarl @Shawhelp Wow I haven’t seen a VHS in years holly crap I didn’t know shaw still supported it

  • _ImprisonedSoul Soul (@_ImprisonedSoul) reported

    @Shawhelp is Shaw having an outage? My internet has been down for about an hour?

  • eman_elkadri Eman Elkadri (@eman_elkadri) reported

    @ShawInfo I have literally been on the phone with somebody for almost 20 min and she keeps telling me my request to speak to a supervisor has been denied. This is so hilarious to me at this point… I’m just trying to speak to someone who has the authority to help me with my bill.

  • littlebear_730 ✿Ant✿Woman✿ (@littlebear_730) reported

    @CaseyBratPack @Shawhelp Can you help find where this movie is playing on Shaw?

  • hgdyi74 hgdyi74 (@hgdyi74) reported

    @Shawhelp Shaw internet is down in Richmond.

  • silverwolf1977 Meh-chelle (no preference) (@silverwolf1977) reported

    @Shawhelp Hey is there a phone problem in Vancouver? Both our land lines are dead and if I try to call with a cell, I get a recording saying the number is unavailable.

  • _ImprisonedSoul Soul (@_ImprisonedSoul) reported

    @Shawhelp hello, my internet has a noise issue which means you guys shut off internet for my whole building. The closest appointment was 10 days away. Which means me and anyone with Shaw internet will be without internet for 10days. I need it for work. This is ridiculous.

  • RuthDutchak Ruth Dutchak (@RuthDutchak) reported

    @Shawhelp My internet has been down since 8 a.m. thst is when I got up. T1Y 2Y9 we have had problems off and on for a few weeks. And shaw services is expensive. Now what?

  • GamingStadiumCS The Gaming Stadium (@GamingStadiumCS) reported

    @AerieeBee @ShawInfo @Shawhelp hey, it's never too late to learn though, right?

  • msl7 Seun odetola ...@msl7 (@msl7) reported

    @Shawhelp shaw blue curve outage not able to log into my account

  • RigidRJD Ryan Drury (@RigidRJD) reported

    @Shawhelp I was lied to by your customer service representatives about your Cable Services and need help getting the channels I was promised.

  • MPhoenix66 Phoenix1 (@MPhoenix66) reported

    @Leah_Holiove @Shawhelp I would say SHAW is better, WIFI HOT SPOTS,Cable. Just update your Cable/Wifi plan if you haven’t already that could be a solution

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