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Shaw

Shaw Outage Map

The map below depicts the most recent cities worldwide where Shaw users have reported problems and outages. If you are having an issue with Shaw, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Surrey, BC 57
Sherwood Park, AB 10
Calgary, AB 200
Toronto, ON 20
Edmonton, AB 149
Winnipeg, MB 41
Vancouver, BC 115
Montréal, QC 6
Pitt Meadows, BC 2
Brampton, ON 2
West Kelowna, BC 4
Victoria, BC 41
Nanaimo, BC 9
Coquitlam, BC 15
Whitecourt, AB 1
Edson, AB 1
Spruce Grove, AB 3
Port Coquitlam, BC 2
Chilliwack, BC 4
Vernon, BC 2
Schreiber, ON 1
Burnaby, BC 2
Lethbridge, AB 5
Thunder Bay, ON 3
Saskatoon, SK 12
Aberdeen, BC 1
Campbell River, BC 3
Richmond, BC 4
Sidney, BC 4
Abbotsford, BC 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptodon
    Don Marr (@cryptodon) reported

    @Shawhelp wondering if there is a outage in the Westwood area of Edmonton

  • MasterXSY
    Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @ShawInfo internet not operating, problem???

  • big_fan2019
    𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported

    @Shawhelp I keep having issues when I’m on 5G I can’t access Sportsnet West on the Shaw blue curve app on my iPhone

  • jennymaks
    𝒿𝑒𝓃𝓃𝓎 (@jennymaks) reported

    Imagine my internet would WORK wtf @Shawhelp

  • ManitoBob
    Bob Bergen (@ManitoBob) reported

    @Shawhelp had tv internet installed yesterday, I can’t use the app to trouble shoot , no account#

  • tygerpatches
    Mira 🇨🇦🇭🇷🇯🇲🇺🇸True North! 🗣 (@tygerpatches) reported

    @MarkPavelich @Shawhelp @TELUS OMG so True! The worst is “Are you still watching” WTH?

  • Icalasari
    Eric West (@Icalasari) reported

    @SpecialK859 @Shawhelp Maybe their internet is down even for them? It's been so horrid even trying to find answers about this

  • BlairingOutLowd
    Blair Miller (@BlairingOutLowd) reported

    That’s right, @Rogers @BellMediaPR & @ShawInfo get rich off of you, but don’t try to give to the best service for that $

  • Bryan_Leitch
    Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp ‘Bin there, done that. Some of your channels glitch, or are overly compressed, period. I’ve confirmed it at multiple locations, either you want to fix it or you don’t. I reported CNN almost two years ago. I don’t need the stress.

  • srheth
    Scott #GetVaccinated (@srheth) reported

    Really, really tired of random day time internet outages from @Shawhelp. People work from home, guys. At least let us know in advance so we're not mid-meeting and then down for 15 minutes.

  • saidear
    Gavin Reynolds (@saidear) reported

    @Shawhelp is there any service issues in the lower mainland of BC? I keep losing modem connectivity every 30m or so

  • Icalasari
    Eric West (@Icalasari) reported

    @Shawhelp Internet has been bad the past week and a half, but today it's getting almost unusable and is actively interfering with class work and studies. I'm in Airdrie if that helps peg down the area

  • srheth
    Scott #GetVaccinated (@srheth) reported

    Really, really tired of random day time internet outages from @Shawhelp. People work from home, guys. At least let us know in advance so we're not mid-meeting and then down for 15 minutes.

  • nokihu
    Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef

  • mike_eide
    Mike Eide (@mike_eide) reported

    @Shawhelp having an issue with one of our gateway cable boxes. Will not work, unplug and reset and it will work for 1-2 mins then say connection issue

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