Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 225
Vancouver, BC 212
Edmonton, AB 168
Surrey, BC 110
Winnipeg, MB 44
Toronto, ON 34
Coquitlam, BC 29
Saskatoon, SK 17
Victoria, BC 16
Sherwood Park, AB 13
Sault Ste. Marie, ON 12
Nanaimo, BC 12
Richmond, BC 9
Burnaby, BC 8
Langley, BC 8
Red Deer, AB 8
Abbotsford, BC 8
North Vancouver, BC 7
Coquitlam, BC 7
New Westminster, BC 6
Lethbridge, AB 6
West Kelowna, BC 6
Mississauga, ON 5
Port Coquitlam, BC 5
Montréal, QC 4
Brampton, ON 4
Thunder Bay, ON 4
St. Albert, AB 4
Creston, BC 4
Maple Ridge, BC 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ldaviscanada Lorin Davis (@ldaviscanada) reported

    @Shawhelp anyone reporting an outage in nw Calgary? Internet has been out for the last 2 hrs

  • SAD01872329 S.A.D. (@SAD01872329) reported

    @ShawInfo The landlords are feeling stressed out from the neighborhood. Please help them out to change providers. 11468 140 street surrey BC Canada. Also, they recently had a little one. Time is money and money is time. Stop wasting there's. Kiran Jeet Kaur is her name ask for proof

  • scottmadison scottmadison (@scottmadison) reported

    @Shawhelp Is there an outage in red deer right now?

  • joelccarlos Joel Carlos (@joelccarlos) reported

    @Shawhelp is there internet issues in Red Deer?

  • producersuzan Suzan Goritz Tétrault (@producersuzan) reported from Winnipeg, Manitoba

    @Shawhelp hi. I’ve tried twice on the my Shaw app to cancel a channel and i still have it. I want to cancel this channel!!!

  • Kristine_Ketter Kristine Ketter (@Kristine_Ketter) reported

    @ShawInfo When are you planning on improving your mobile service on the Sunshine Coast? I was told we’d have no problems up here and am outraged that we have service just about NoWhere!!!

  • DenimAndSteel Denim & Steel (@DenimAndSteel) reported

    On forever-hold with @Shawhelp to cancel our long-suffering internet service. Ages on hold, music mixed with loud static and product pitches for guest wifi that will ‘give insights’ and let us send targeted ads. A dream experience to be sure.

  • moholier mel redford (@moholier) reported

    @Shawhelp Yeah, I’d rather not waste my data scrolling through to attempt to find a mislabeled outage.

  • NatDoesNotExist (⚬⃔⚬ℕ⚬⃔⚬)at (@NatDoesNotExist) reported

    @Shawhelp ETA on the Dover, Calgary outage?

  • PICEELL Preeminent Foundation (@PICEELL) reported

    @ShawInfo I certainly am not liking this network.

  • SunshinexSoup Reid 🇨🇦🥋 (@SunshinexSoup) reported

    When are you guys gonna have the internet fixed? @ShawInfo It’s been like 4 days with the wifi not working. This merger with Rogers is gonna be the end lmao

  • CL_Chaos CL Chaos (@CL_Chaos) reported

    @Shawhelp need help :(

  • TMHellard Tyler (@TMHellard) reported

    @Shawhelp Internet is down Silver Springs Calgary. All your chat service could tell me is there is an outage but it’s not on your website so no available information.

  • DaygeeDr DaygeeDr (@DaygeeDr) reported

    @Shawhelp I have just received a very horrible experience from your team. Unfortunately, I am going to have to file a complaint to CRTC for what I have just experienced from you guys.

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

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