Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• MTBRider (@MTBRiderSS) reported 9 minutes ago

  The @TELUSsupport TelusOptik TV app is THE WORST! When is my @TELUS contract done so I can go back to @Shawhelp

• bajoran militia officer (@internetashley) reported 10 minutes ago

  @Shawhelp I already spoke to someone via Whatsapp who confirmed there’s an ongoing outage in my area.

• Ryan Hank (@always90four) reported 11 minutes ago

  @Shawhelp I’m having trouble logging onto webmail from my home laptop. Any idea why? I have to switch to html or whatever the basic is. At work, no problem

• bajoran militia officer (@internetashley) reported 13 minutes ago

  @Shawhelp the website bot confirmed there’s an outage in my area (downtown Vancouver) but there’s no info listed on the website outage page. Any insight?

• Victoria Joss (@VictoriaJoss) reported 13 minutes ago

  @ShawInfo is Shaw down?

• Leon Kisaragi (@DavisMoors) reported 14 minutes ago

  @Shawhelp Ayo, what ********!?, Just ripped me away from a alliance raid from my game, **** off with the scheduled maintenance, pardon my language but ****, thanks to you I got a penalty for abandoning my raid, like seriously something wrong with your servers.

• Dom Sesto (@CRoughfoot) reported 16 minutes ago

  @Shawhelp your internet in Saskatoon just went down. Could be a total internet blackout.

• Phd (@KimLoy33) reported 17 minutes ago

  @ShawInfo once again crappy Shaw modem is not working. Tech looked at it a while back, gave us a “refurbished” POS and once again it’s not working

• noee_01 (@noee_01) reported 25 minutes ago

  Hey @Shawhelp - any known issues? The ShawOpen in Langley City is really really slow.

• Rose Hillier 🇺🇦 (@rlhnyvr) reported 27 minutes ago

  @Shawhelp Can you help with mobile issues or do I go elsewhere?

• Rhonda Inkster (@Roni_JDM) reported 28 minutes ago

  @Shawhelp My cable box went out 45 minutes ago, assuming it was doing an update … it has not come back on. We’ve tried a few of the obvious, pressing the power button, etc … anyway you can help?

• Lindsay Drennan (@lynnzee) reported 30 minutes ago

  Hey @Shawhelp - any issues in South Calgary that you know of? Our internet is down and out.

• Deirdre Statham (@deirdrestatham) reported 32 minutes ago

  @CRoughfoot @Shawhelp All of City Park is out. It started after a brief power outage (at least on 4th Ave). Might have been construction related, perhaps?

• Steph (@skinnygirl0589) reported 32 minutes ago

  @Shawhelp other than some unhelpful messages in here there’s no plan to fix this .. and no one has fessed up to trespassing and causing damage .. I want your wires off my property TODAY

• CrEaTiiOn_Sinful (@CreatiionSinful) reported 32 minutes ago

  @Shawhelp wtf man im in north Edmonton and still lost wifi ******** and no tech to talk to man I might have to switch services

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