Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

Less
More

shaw Hero Image

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 243
Vancouver, BC 243
Edmonton, AB 199
Surrey, BC 130
Winnipeg, MB 46
Toronto, ON 37
Coquitlam, BC 29
Saskatoon, SK 18
Victoria, BC 15
Sault Ste. Marie, ON 13
Sherwood Park, AB 13
Burnaby, BC 12
Nanaimo, BC 12
Langley, BC 11
Red Deer, AB 11
Coquitlam, BC 11
Abbotsford, BC 9
Richmond, BC 9
Port Coquitlam, BC 8
North Vancouver, BC 7
Lethbridge, AB 6
West Kelowna, BC 6
Mississauga, ON 5
Creston, BC 5
New Westminster, BC 5
Maple Ridge, BC 5
Regina, SK 4
St. Albert, AB 4
Thunder Bay, ON 4
Fort McMurray, AB 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Tharryn_ Tharryn (@Tharryn_) reported

    @Takahata101 @Shawhelp This is pure bullshit on @Shawhelp's end, giving you little to no help. Here's hoping that **** gets rectified soon.

  • SycogenesisTTV Sycogenesis 🧟‍♂️🧠 (@SycogenesisTTV) reported

    @Takahata101 @Shawhelp They never respond or take it serious until you tell them you are leaving

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp As of Tuesday, I’ll be done being a Shaw customer. Over the last six months you have managed to lose a 20 year customer by not delivering the services I pay for and having zero interest in trying to make things right.

  • EvaZelle ⚜Cora_Lili⚜ (@EvaZelle) reported

    @Takahata101 @Shawhelp Sending you positive energy because that is so bogus. You are blessed by the dark goddess to give you a speedy resolution.

  • gingeralepale GingerAlePale (@gingeralepale) reported

    @Takahata101 @Shawhelp Sorry that this is happening, Taka. Hope they get their heads outta whatever hole they're in and fix it.

  • BHGKurama BHG Kurama (@BHGKurama) reported

    @Takahata101 @Shawhelp Oh now that is such BS and shame on them for not helping or giving any warning/reason for the disconnect. Had that happen once with my service, when they finally answered they claimed it was an accident and our line had been severed by mistake.

  • surging_killer Robert M (@surging_killer) reported

    @Shawhelp why is your service down bc east Kootenay region

  • menard_ray Ray (@menard_ray) reported from Edmonton, Alberta

    Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting

  • gekido Mike W (@gekido) reported

    @Shawhelp internet just cut out in Lions Bay? Known issue?

  • Cresseide RaniC (@Cresseide) reported

    @Shawhelp Absolutely unacceptable that u do not have Roaming plans or rates for Delhi and Mumbai& ur rep tells me the best thing to do is to take out my sim so I don’t incur chargers- how is that a safe solution for a woman traveling with 2 young kids??

  • BenjaminOscar77 Benjamin Oscar 🔜 Otakon 2022 (@BenjaminOscar77) reported

    @Takahata101 @Shawhelp I’m so sorry this is happening man. I hope this gets all sorted out and they can fix this soon. 🙏🏻

  • Jacob39822 Jacob39822 (@Jacob39822) reported

    @Shawhelp @BHGKurama You didnt even reply to the right person you stupid bot.

  • JtrainBc I miss happy hour (@JtrainBc) reported

    @DavisMoors @Shawhelp Calm down kid… holy **** what a baby tantrum!

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp They were unable to help. Blamed your nationwide partner… Said it would take 3-5 days to escalate and get an answer as to why a service we pay for isn’t going to get fixed until next Friday or the following Monday

  • jennynoname2222 jen (@jennynoname2222) reported

    @ShawInfo you’ve done it again. Messed us around and we don’t have internet. Talked us into an upgrade, doesn’t work, can’t send a tech til Tuesday. How am I supposed to work? I work from home. Crummy service.

Map Check Current Status