Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 220
Vancouver, BC 140
Edmonton, AB 110
Surrey, BC 95
Winnipeg, MB 46
Victoria, BC 38
Burnaby, BC 35
Sherwood Park, AB 32
Saskatoon, SK 25
Toronto, ON 20
Red Deer, AB 15
Abbotsford, BC 12
North Vancouver, BC 11
Kelowna, BC 11
Langley, BC 10
Prince George, BC 10
Québec, QC 9
Richmond, BC 9
Salmon Arm, BC 9
Maple Ridge, BC 8
St. Albert, AB 8
Nanaimo, BC 7
Parksville, BC 7
Lethbridge, AB 6
Coquitlam, BC 6
Duncan, BC 5
Grande Prairie, AB 5
Medicine Hat, AB 5
Mississauga, ON 5
Airdrie, AB 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesFindlay2 JCF West (@JamesFindlay2) reported

    @Shawhelp is there an outage in Canmore? TV & wifi are running slow.

  • BlindiRL BlindiRL 💀 (@BlindiRL) reported

    @FG_squared @Shawhelp @bchydro And I get 9$ as a compensation. I understand the gesture but I would have zero issue if I'd been given a weeks notice. Right now this just feels like a wasted day for myself and others I was going to work with.

  • Steve_Pollard Steve Pollard (@Steve_Pollard) reported

    @ShawInfo discussing service, 92 and 84 year old people needing phone repair service at home, May 5th earliest available service person, despite the fact I pleaded with their Manitoba department to get to them sooner #shawsucks

  • superkobi707 Michael Kobinski 🇨🇦 🇺🇦 (@superkobi707) reported

    @Shawhelp I would like to report TV signal is down in Sault Ste Marie. Do you have an idea on how long? Internet and phone are still working. I contacted a friend a few miles away and they also have no tv

  • jaygree58721224 jaygreen (@jaygree58721224) reported

    @Shawhelp Are there issues in Canmore, AB? I can’t stream a movie without issues.

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp is there work being done in the area of trail bc the internet went down

  • DillBabyD Dylan McDougall (@DillBabyD) reported

    @Shawhelp hi I’m looking to find out if there is a service disruption in Moose Jaw Saskatchewan?

  • strikerita Vancity Roma (@strikerita) reported

    @sarahblyth @Shawhelp Don't need to be so rude! Sounds like they're trying to help you

  • karlsawatzky419 Karl (@karlsawatzky419) reported

    @Shawhelp My internet is down in the North Kildonan area. Any thoughts?

  • warriorsoilers Brett (@warriorsoilers) reported

    I have zero confidence in my @Shawhelp Blue Curve for the playoffs. So many issues, so slow. Should have stuck with Gateway.

  • warriorsoilers Brett (@warriorsoilers) reported

    @Shawhelp Tech support not needed unless you can make Blue Curve actually live TV (it’s about 1.5 min behind), fix the FFWD (so slow), stop the glitching/random cutting out issues. So many problems with it.

  • sarahblyth Sarah Blyth (@sarahblyth) reported

    Hey @ShawInfo we need internet at 141 E Hastings in Vancouver. We are a life saving overdose prevention site. We are having trouble getting service please help.

  • laurac131 Laura (@laurac131) reported

    @Shawhelp sent a DM! Need some help with my router because it keeps dropping and I need a signal for work.

  • boomy140 Ben connell (@boomy140) reported

    @Shawhelp Are you guys aware of the service outage in portalberni BC?

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp We don’t have internet right now. We have nothing. We waited almost 2 weeks for a service call appointment today and no one showed up. Not happy.

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