Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Kim (@veggykim) reported 10 seconds ago

  @Shawhelp Is there an outage in SE Calgary this morning? My wifi keeps disconnecting.

• Kim (@dokken71) reported a minute ago

  @Shawhelp Hello Jay. I’ve been on chat for 90 mins going in circles and am ready to sob. My husband died two weeks ago today after a short brutal 3 month battle with cancer after never being sick a day in his life. 2nd time in 1 mth w/worst cust svc for mom in law

• Glenn Malelang (@gmalelang) reported 2 minutes ago

  @oildrop101 @shawhelp I'm having the same issue

• R y a n (@Tortacular) reported 5 minutes ago

  @Shawhelp my internet in Saskatoon had gone down multiple times this morning. No outage listed. Any idea why this would be the case?

• Catherine (Cat) Barr (@catherinebarr) reported 6 minutes ago

  @tony_simon @Shawhelp @ShawInfo It’s the ‘retention’ people who I’m deadline with. Suddenly they’re all in Belize?!? Wtf

• 🦙 CowtownGirl Llama Mama 🦙 (@CowtwnLlamaMama) reported 8 minutes ago

  @Shawhelp I want to discontinue one cell phone we have with you under Shaw Mobile. The website not helpful and the virtual assistant is useless. Help!!!

• Catherine (Cat) Barr (@catherinebarr) reported 10 minutes ago

  @wingsnation @Shawhelp @ShawInfo Agreed. Completely untrained on the equipment. Know nothing about which modem works with the tv etc. And yes, why are they all in Belize? One girl said she was in Edmonton then admitted she was really in the Caribbean. #fail

• Emily (@EmilyMo28) reported 10 minutes ago

  @Shawhelp For two days now my internet has had a very crappy connection. We can barely do anything.. Is there an outage or something else happening ? Very frustrating!!

• Matt (@ProbablyCrazier) reported 10 minutes ago

  Gross. Try to cancel my @Shawhelp account and they force business accounts to phone in, and only avail themselves 9-5. Such wonderful customer service.

• Kari Herman (@karhermy) reported 12 minutes ago

  @Shawhelp hi. Is there an issue in south Calgary? I have no signal w/ my cable. Thx

• Who? (@owlacoustic) reported 12 minutes ago

  @Shawhelp Currently affected by an outage with no updates for over 3 hours. INC1046043. Any timeline on this or just wish upon a falling star?

• Cormie (@Cormie613) reported 13 minutes ago

  @ShawInfo is the worst. 0/100

• Kim (@veggykim) reported 18 minutes ago

  @Shawhelp @ClemFandangro Is there an outage in SE Calgary this morning? My wifi keeps disconnecting.

• R y a n (@Tortacular) reported 19 minutes ago

  @Shawhelp there's no service issues listed in Saskatoon, but my internet has been down for the last hour since I got up. Is there something I should know?

• Drew Surgeoner (@DrewSurgeoner) reported 20 minutes ago

  @Shawhelp Another Shaw internet outage in the Killarney area. This is becoming all too frequent, time to explore other options ?

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