Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Julian (@JJDemkiw) reported 31 seconds ago

  Anyone else have @Shawhelp internet issues in #yxe east side?

• amira (@iwantramenrnn) reported 3 minutes ago

  @ShawInfo fix your internet u bum *** b*tches 😐 not paying for 100 ping

• mwest (@mwestcalgary) reported 12 minutes ago

  @ShawInfo I sure love paying the shaw Family money for poor service and pixalted pictures, this sucks, I had better connections when I was plugged in via coaxial cable blue curve is terrible

• Kim Browning🇨🇦 (@Kim_Browning) reported 15 minutes ago

  @Shawhelp any time estimate on the service outage in St Boniface area of Winnipeg???

• RoboChiCKEnn (@RoboChiCKEnn) reported 15 minutes ago

  @Shawhelp also your technical support and customer service. Needs works!! Both very unprofessional and both very uninformative. Will be very happy to get rid of your services once and for all

• Johnny.₿itcoin (@Johnny_Tran) reported 17 minutes ago

  @marcam777 @Shawhelp I am having issues too.

• the **** fricker™ (@shitFricker) reported 18 minutes ago

  @Shawhelp nah I get that I can't change it, I just think that's really ******* stupid

• Mamtimin Hazrat (@MamtiminHazrat) reported 23 minutes ago

  @ShawInfo @ShawInfo @Shawhelp you guys are ******* ridicilous. Solve the ******* problem in Richmond brighouse you ******* pricks

• lil sleepy *domestic* ♡ (@lenesinferno) reported 25 minutes ago

  @ShawInfo People in Hope BC haven’t had internet all week. We appreciate the donations- any word as to when our service will be back? Telus is offering incentives to switch over and your sales rep actually called me to renew my loyalty plan when I had no internet 😣

• Yeetin Boomer Actual (@Yeetin_Boomer) reported 25 minutes ago

  @Shawhelp Don't need a deep dive. Would like an explanation as to how the wireless telephone reps can see my home service account......and not be able to see it? You have an outstanding balance, I'll help tackle care of it. Oh, we don't have access to home services, so I cannot see if

• amira (@iwantramenrnn) reported 30 minutes ago

  @Shawhelp I’m sorry Jesse I didn’t mean to be rude 💔💔💔💔 thank you for offering help

• Mat Wright - Get Vaxxed, Stay masked (@matpVI) reported 35 minutes ago

  dear @TwitterSupport @Shawhelp _ Dms are still not working, and they are a vital health care channel

• DJ Burn (@DJBurnOutB) reported 40 minutes ago

  @Shawhelp any ETA in a fix for the silver springs outage? Hour three here. We’re getting to the point where my family is gonna start taking to each other #yyc

• JP (@JPisio) reported 40 minutes ago

  @Shawhelp Ya, I'm over in Mayfair and everything is down. Cable, internet, wifi, etc. So when you say Pacific Heights, do you mean Pacific Heights or "We have no idea, we just threw a dart at a map and that's where it landed"?

• chim (@chimuos) reported 40 minutes ago

  @shawhelp why is the wifi extra bad today

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