Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 141
Edmonton, AB 95
Vancouver, BC 92
Surrey, BC 47
Winnipeg, MB 23
Toronto, ON 19
Coquitlam, BC 13
Medicine Hat, AB 8
Airdrie, AB 7
Victoria, BC 7
Burnaby, BC 7
Langley, BC 6
Maple Ridge, BC 5
Richmond, BC 5
Saskatoon, SK 5
Coquitlam, BC 4
Sherwood Park, AB 4
North Vancouver, BC 4
Red Deer, AB 4
Creston, BC 4
Montréal, QC 4
Kelowna, BC 3
New Westminster, BC 3
Nanaimo, BC 3
Cochrane, AB 2
Lethbridge, AB 2
Vermilion, AB 2
Canmore, AB 2
Mississauga, ON 2
Abbotsford, BC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • seokjinonmars chels⁷ YET TO COME JUNE 10 (@seokjinonmars) reported

    @Shawhelp Fix. Our. Internet.

  • omniomi Nick James (@omniomi) reported

    What is the point of maintaining a status and outages page if it's not updated in a timely manner @shawhelp? Obviously a massive outage in Saskatoon from tweets, discord, and wait times for chat and nothing at all on the status page over 50 minutes in to it.

  • DavidMu36810130 David Mulholland (@DavidMu36810130) reported

    @RADRFAN999 @Shawhelp Man shaw you guys suck. Ordered ufc and service cuts out before co main and main event!? You guys owe me money!

  • Volunteer56 Laurel Young (@Volunteer56) reported

    @Shawhelp Our tv has been doing down almost every Saturday night. Re booting does not work. Getting frustrating and wanting to watch curling

  • Kim52839522 Kim (@Kim52839522) reported

    @Kari_Lacey77 @Shawhelp Down in university heights and you say you will fix it in a week???? WTF

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp @ShawInfo CAN YOU PLEASE FIX YOUR INTERNET IN MY AREA THIS HAS BEEN GOING ON FOR MULTIPLE YEARS DO I NEED TO SIGN A SBO CONTRACT AND THEN SUE TO GET SOMETHING DONE? THIS IS INFURIATING All I want is reliable service and I'm a happy camper.

  • sachitdamani Sachit (@sachitdamani) reported

    @Shawhelp Hello, Internet outage near 7th St E, Saskatoon. Trying to connect with an agent over the chat. But no response. Some assistance please ?

  • bubbalarsen Jeff Larsen (@bubbalarsen) reported

    @Shawhelp is there an outage in the NE? Martindale seems down

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp This achieves nothing. I'm going to need something larger than this. We had active incident tickets that ended up being closed and nothing fixed. I'm sitting at 6% loss. You have employees that work here from this address and THEY can't work or access VPN's WHAT WILL BE DONE

  • paul_morgun Paul (@paul_morgun) reported

    @DonnySparrow @shaw @ShawInfo down in Saskatoon… again…

  • Ray88p Raymond Phung (@Ray88p) reported

    @Shawhelp The majority of university students are women. They don’t go into tech because it’s another service industry with little human interaction unless they work at the hellhole call centre where they get mistaken as secretaries on the other line. Make the industry fit for humanity

  • daygs33 Banny (@daygs33) reported

    @Shawhelp curious any outages in Stonebridge? Our internet seems to be down...

  • Jaykoh_ Ryan (@Jaykoh_) reported

    @coochielova @ShawInfo LOL this is fax tho @ShawInfo PLEASE fix your ****

  • beezybee1215 Bunting For Calder 🏆 (@beezybee1215) reported

    Literally just turned on my computer for their to be a @Shawhelp outage 🥲

  • gweebz Jesse Webb (@gweebz) reported

    @omniomi @Shawhelp Yeah I am waiting on chat support too now. My net is still out. Are you in Stonebridge too?

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