Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• SUSHANT™️ (@sushantnayyar) reported 2 minutes ago

  @Shawhelp Your customer support is a joke no one is responding in chat. Shameless shaw Ironic I'm paying for services which you are not providing

• Deena Diaspora (@deenamusing) reported 2 minutes ago

  @Shawhelp where can I complain about that encanto commercial to? Great service at #shaw but the worst commercials I have ever seen

• Kasper (@Kas3er4) reported 8 minutes ago

  @Shawhelp My Shaw Chat is not working. My wifi box is stuck on flashing green after resetting from solid red.

• Buckles and Bulls Brands Inc. (@BucklesandBulls) reported 14 minutes ago

  @ShawInfo why is your cable service so inconsistent and can't stream?

• Kasper (@Kas3er4) reported 14 minutes ago

  @Shawhelp @hartreef_singh Service restored

• Harrison S. Design (@see_schell_) reported 15 minutes ago

  @shawinfo your "free customer wifi" is a clear-as-day data harvesting scheme

• 𝚕𝚎𝚎 ✨ (@capytanbara) reported 15 minutes ago

  @Shawhelp Hello, internet was down in portions of our city last night, the latest update says that it was fixed around 5:40 last night (BC Time) but our modem still cannot provide internet. Is this because of the outage yesterday?

• Rose Hillier 🇺🇦 (@rlhnyvr) reported 16 minutes ago

  Totally unhappy with @ShawInfo Pretty sad when you have to keep rebooting your phone and walk from room to room for a cell signal. @Shawhelp has not been any help at all 😡

• Justin Eifert (@JustinEifert) reported 18 minutes ago

  It feels ironic when there is a @TELUSsupport outage, right as I'm trying to call @Shawhelp

• SUSHANT™️ (@sushantnayyar) reported 19 minutes ago

  @Shawhelp I'm complaining on helpline for half hr and no is helping internet is down in New Westminster, BC. why is that the service u provide require 24x7 support and fail every time to deliver it. #horribleShaw #Useless @TELUSsupport can u get installation done today?

• Dan (@DantheKanadian) reported 22 minutes ago

  @Shawhelp I tried messaging you and your agent River just took off without any further help.

• Sarah Horse Paste 🆘🇨🇦 (@SarahHorsePast) reported 23 minutes ago

  @Shawhelp Shaw internet is down in Calgary.

• Greg Michetti (@Gregorio99) reported 23 minutes ago

  @Shawhelp Are you have internet problems around 156 street and 87 Ave on Edmonton?

• Just here for the popcorn (@flickrfumes) reported 24 minutes ago

  @Shawhelp Shaw internet is really slow here in ne edmonton

• SunnyD (@SunshinesDad) reported 26 minutes ago

  @Shawhelp Is there an internet outage in Lethbridge, Alberta? It has been down for a while at my house.

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