Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Jay Donovan 📻 (@jaypdonovan) reported 13 minutes ago

  Sounds like @ShawInfo @Shawhelp is having TONS of problems in AB c’mon!! #yyc

• Brett Vo (@brettvo) reported 16 minutes ago

  @Shawhelp good morning, are there any outages in new west? My internet is down. Help?

• Lolo P🇨🇦🇨🇱🏳️‍🌈 (@LoloPino) reported 17 minutes ago

  @Shawhelp theinternet has been super unstable all day in the #beltline #yyc (yes I restarted my router). I also checked with a friend in the area and having the same issue

• _jokinwitmylife_keepitreal_ (@jokinwitmylife) reported 19 minutes ago

  @Shawhelp Hey Shaw 🖕🖕🖕🖕 thanks for making me look like a lair to my daughter saying I was gonna play video game with her but our Shaw is down & has been for 2 ******* hours. I work construction 6 - 6 this is bullshit what I **** do I pay yous for. I'm never coming back to Shaw.

• Ada (@hifromada) reported 19 minutes ago

  @Shawhelp is there an outage in Altadore. I’m handing a hard time navigating your website on my phone at the dog park. My neighbour said she is having internet issues too

• Egg (@AndisonSullivan) reported 24 minutes ago

  @Shawhelp Gotta love that regular 120ms ping and 3mbs Shaw provides.. Just terrible :/ I wish I could switch to another provider sooner but until then I'm just going to drive home the point that Shaw is a terrible choice.

• Dr Dan Shugar (@WaterSHEDLab) reported 28 minutes ago

  @Shawhelp Says fixed and www worked for a bit this morning but so slow it’s unusable. Friends in neighbourhood (also w/ shaw) reporting same. Speed test is very bad.

• Jacob Bessette (@GeeseAreAwesome) reported 31 minutes ago

  @Shawhelp internet outage in Edmonton, Alberta. Don't think I'm the only one.

• Shawanabe (@ShawnaMcLiesh) reported 33 minutes ago

  @Shawhelp help! I have no internet, TV or webmail!

• Alex D (@MrMrBug) reported 34 minutes ago

  @Shawhelp I had a service call booked between 9-11 and they didn’t show up. Where can I get a status update?

• Glenn Walker (@walkergv) reported 34 minutes ago

  Can someone tell @ShawInfo we are in a third wave of a pandemic. Sending around door to door sales people? #wtf

• Fabiano ********* (@GusFowler) reported 35 minutes ago

  Hey @ShawInfo maybe you should check that the customer you're about to cold call for an offer doesn't have an active billing dispute with your company

• Egg (@AndisonSullivan) reported 39 minutes ago

  @Shawhelp I like starting the day out with an internet connection. Too bad Shaw is my provider :/

• Egg (@AndisonSullivan) reported 41 minutes ago

  @Shawhelp Can you help explained why I'm paying 100$ a month for an internet connection that can barely load a song within 10 minutes and often shuts down completely for 10-60+ minutes daily?

• Egg (@AndisonSullivan) reported 41 minutes ago

  @Shawhelp Thanks, @TELUS, without your data plan, I wouldn't be able to go on Twitter and complain about how bad my Shaw internet is!

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