Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Ryan Sutton (@skistrongryan) reported 37 seconds ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• larab (@BradshawL72) reported 2 minutes ago

  @Shawhelp Why is NHL not working

• Harny (@mattasaurus99) reported 2 minutes ago

  @ShawInfo you need to figure out your Center ice issues in Alberta. Paying money and the games not being available is not right

• Diamond67 (@Diamond_67) reported 3 minutes ago

  @Shawhelp @JimmyRodent1966 Has nothing to do with blackouts....all games are not working.

• N B (@restrict1987) reported 3 minutes ago

  @All_in_Calgary @Shawhelp Lol why would they offer good customer service ..... it’s not like They missed two full periods and a chunk of the third

• Ryan (@ThisIsRy_n) reported 7 minutes ago

  @Shawhelp Got any tips if I'm sitting right next to the router and it's still dropping the wifi signal?

• Mary George (@shut_up_mary) reported 10 minutes ago

  @DuncanKetcheson @Shawhelp Ah ok. Having issues in Calgary and was wondering. Can’t find any other info.

• Brian Dyck (@littlevoice1242) reported 10 minutes ago

  Trying to record a show called "Rutherford Falls" on BlueCurve TV. Doesn't show up in voice search but when I go to the 29th, it's there. Can you help @Shawhelp ?

• IronxXxLung (@IronxXxLung) reported 13 minutes ago

  @Shawhelp you guys having problems in Comox B.C.? No internet or T.V.

• Bruce Townley (@BruceT425) reported 13 minutes ago

  @Shawhelp horrible customer service

• Brian Dyck (@littlevoice1242) reported 19 minutes ago

  Trying to record a show called "Rutherford Falls" on BlueCurve TV. Doesn't show up in voice search but when I go to the 28th, it's there. Can you help @Shawhelp ?

• Mudit Saxena (@muditsaxena02) reported 20 minutes ago

  @ShawInfo A decent customer service would be better because you are a **** show on that side.

• Ryan (@ThisIsRy_n) reported 22 minutes ago

  @Shawhelp can someone contact me about the absolutely horrific coverage of your router? I'm in an apartment & there's no reason it should cut out multiple times a day. Also, if all three of my devices can't connect, but your app says the router is "online" - something is missing

• Rodney Hanson (@RodneyHanson8) reported 23 minutes ago

  @Shawhelp Good morning, why is my internet down as I have rebooted my modem and still down

• Mellissa (@Melliss30068737) reported 24 minutes ago

  @Shawhelp I’m so glad I’m paying for a Centre Ice package and I can’t watch the Winnipeg Leafs game. What’s the point of the package if I can’t get any games? Tech support was useless

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