Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 188
Edmonton, AB 138
Vancouver, BC 98
Surrey, BC 52
Victoria, BC 33
Winnipeg, MB 28
Toronto, ON 22
Coquitlam, BC 12
Medicine Hat, AB 9
Sherwood Park, AB 7
Saskatoon, SK 7
Langley, BC 7
Airdrie, AB 7
Nanaimo, BC 6
North Vancouver, BC 5
Kelowna, BC 5
Maple Ridge, BC 5
Montréal, QC 4
Richmond, BC 4
Port Moody, BC 3
Abbotsford, BC 3
Guelph, ON 3
West Kelowna, BC 3
Cochrane, AB 3
Coquitlam, BC 3
Red Deer, AB 3
Burnaby, BC 3
New Westminster, BC 2
Campbell River, BC 2
Comox, BC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JJDemkiw Julian (@JJDemkiw) reported

    Anyone else have @Shawhelp internet issues in #yxe east side?

  • iwantramenrnn amira (@iwantramenrnn) reported

    @ShawInfo fix your internet u bum *** b*tches 😐 not paying for 100 ping

  • mwestcalgary mwest (@mwestcalgary) reported

    @ShawInfo I sure love paying the shaw Family money for poor service and pixalted pictures, this sucks, I had better connections when I was plugged in via coaxial cable blue curve is terrible

  • Kim_Browning Kim Browning🇨🇦 (@Kim_Browning) reported

    @Shawhelp any time estimate on the service outage in St Boniface area of Winnipeg???

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp also your technical support and customer service. Needs works!! Both very unprofessional and both very uninformative. Will be very happy to get rid of your services once and for all

  • Johnny_Tran Johnny.₿itcoin (@Johnny_Tran) reported

    @marcam777 @Shawhelp I am having issues too.

  • shitFricker the **** fricker™ (@shitFricker) reported

    @Shawhelp nah I get that I can't change it, I just think that's really ******* stupid

  • MamtiminHazrat Mamtimin Hazrat (@MamtiminHazrat) reported

    @ShawInfo @ShawInfo @Shawhelp you guys are ******* ridicilous. Solve the ******* problem in Richmond brighouse you ******* pricks

  • lenesinferno lil sleepy *domestic* ♡ (@lenesinferno) reported

    @ShawInfo People in Hope BC haven’t had internet all week. We appreciate the donations- any word as to when our service will be back? Telus is offering incentives to switch over and your sales rep actually called me to renew my loyalty plan when I had no internet 😣

  • Yeetin_Boomer Yeetin Boomer Actual (@Yeetin_Boomer) reported

    @Shawhelp Don't need a deep dive. Would like an explanation as to how the wireless telephone reps can see my home service account......and not be able to see it? You have an outstanding balance, I'll help tackle care of it. Oh, we don't have access to home services, so I cannot see if

  • iwantramenrnn amira (@iwantramenrnn) reported

    @Shawhelp I’m sorry Jesse I didn’t mean to be rude 💔💔💔💔 thank you for offering help

  • matpVI Mat Wright - Get Vaxxed, Stay masked (@matpVI) reported

    dear @TwitterSupport @Shawhelp _ Dms are still not working, and they are a vital health care channel

  • DJBurnOutB DJ Burn (@DJBurnOutB) reported

    @Shawhelp any ETA in a fix for the silver springs outage? Hour three here. We’re getting to the point where my family is gonna start taking to each other #yyc

  • JPisio JP (@JPisio) reported

    @Shawhelp Ya, I'm over in Mayfair and everything is down. Cable, internet, wifi, etc. So when you say Pacific Heights, do you mean Pacific Heights or "We have no idea, we just threw a dart at a map and that's where it landed"?

  • chimuos chim (@chimuos) reported

    @shawhelp why is the wifi extra bad today

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