Shaw Outage Map

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 1378
Vancouver, BC 1259
Edmonton, AB 628
Surrey, BC 411
Winnipeg, MB 219
Brampton, ON 148
Saskatoon, SK 138
Burnaby, BC 73
New Westminster, BC 68
Prince Albert, SK 61
Toronto, ON 57
Sherwood Park, AB 49
St. Albert, AB 48
Montréal, QC 47
Cambridge, ON 45
Langley, BC 44
Victoria, BC 44
Red Deer, AB 42
Coquitlam, BC 28
Sault Ste. Marie, ON 28
Maple Ridge, BC 26
Thunder Bay, ON 25
Chilliwack, BC 25
Lethbridge, AB 23
Richmond, BC 23
Prince George, BC 22
Nanaimo, BC 22
Spruce Grove, AB 21
Leduc, AB 17
Regina, SK 17

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Shaw Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Anne (@pambh65) reported

    @Shawhelp is there currently an outage in Burnaby?

  • Angel Tse 謝安怡, MD (@AngelTse27) reported

    @Shawhelp Is there a major outage going on right now? I have no internet in Burnaby for 30 minutes and I’ve tried plugging and unplugged the modem, does nothing. No one replied to dms either

  • Cesar (@CesarCe59812370) reported

    @Shawhelp - is there an internet problem in Burnaby, around Deer Lake? Burris street and Canada way?

  • Bruce Shearer (@roystonbruce) reported

    @Shawhelp I have no TV. I’ve reset my modem a couple of times with no result. Help!

  • Jose Armando Arias (@arias_armando) reported

    I’m done with @ShawInfo #Shaw this is the third time in this year with NO service! , last time was 6 days to attend my call in #northVancouver no empathy for customers

  • Jeremy (@jeremitis) reported

    Why does @Shawhelp have the worst customer service in the world? It’s time to switch to #Telus

  • AoB Motomasa (@Audioscapist) reported

    @Shawhelp my mom reports TV Japan is not playing... is there an issue?

  • Go Pack ARod12 MVP (@HomerSakai) reported

    @Shawhelp Any problem with some programs?

  • Kurian M. Tharakan (@KurianTharakan) reported

    @Shawhelp There are no pictures of my customer service issue with you. How could there be? I have been trying since last week to get someone senior in customer service to deal with my issue, but no luck. It appears that going into Twitter DM is a black hole. @ShawInfo

  • Kurian M. Tharakan (@KurianTharakan) reported

    @Shawhelp How is tech support going to help me with a customer service issue? Again why can't I see a menu of services before I commit to buying? @ShawInfo

  • Kurian M. Tharakan (@KurianTharakan) reported

    @Shawhelp I did shoot you a DM last week; did not help me resolve this, you just managed to keep this in private. So now, let's keep this out here in the open. Why can't I see a menu of options before committing to a purchase? Does that make any sense to you? @ShawInfo

  • painfully ishgardian man (@finalfantasy420) reported

    @shawhelp any service interruptions in edmonton? experiencing serious streaming lag + MMO rubberbanding right now

  • Kurian M. Tharakan (@KurianTharakan) reported

    @ShawInfo are you serious? I can't see a list of menu options before I buy something from you? Very poor customer service. SMH. 3/3

  • Amanda Burke (@amandaburkebiz) reported

    @Shawhelp we need help! Have had major internet interruptions the last week. Much more than our recent help session. We were too busy during the week to talk to anyone but could this morning.

  • Adi lally (@adifood1234) reported

    @maddyshumi @FitCityJordan @Shawhelp Um Telus is worst it took me 3 hours to reach someone lmao.

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