Shaw Outage Map
The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shaw users affected:
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 128 |
| Vancouver, BC | 91 |
| Edmonton, AB | 74 |
| Surrey, BC | 43 |
| Winnipeg, MB | 17 |
| Toronto, ON | 15 |
| Burnaby, BC | 9 |
| Victoria, BC | 8 |
| Langley, BC | 7 |
| Montréal, QC | 7 |
| Coquitlam, BC | 7 |
| Sherwood Park, AB | 5 |
| Airdrie, AB | 5 |
| Creston, BC | 4 |
| Richmond, BC | 4 |
| Medicine Hat, AB | 4 |
| Red Deer, AB | 4 |
| New Westminster, BC | 4 |
| Abbotsford, BC | 4 |
| Brampton, ON | 3 |
| Sidney, BC | 3 |
| North Vancouver, BC | 3 |
| Nanaimo, BC | 3 |
| Powell River, BC | 2 |
| Fort Saskatchewan, AB | 2 |
| Thunder Bay, ON | 2 |
| Maple Ridge, BC | 2 |
| Okotoks, AB | 2 |
| Duncan, BC | 2 |
| Nelson, BC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Frith
(@The_Frith) reported
Had the absolute worst customer service experience of my life with @ShawInfo. Really having a great night having multiple panic attacks about not being able to have discord date night with my long distance girlfriend for a week!
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Janette Scott 🇨🇦🇺🇦
(@winemgr) reported
@Shawhelp Is there any outages or interruptions to service in the Inglewood Calgary area?
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яαѕтα вσy
(@Dvlz4444) reported
@Lianebisaillon @Shawhelp Send a dm to @zimtechh he would be of help okay last week he was then one who helped me out with my account
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Chris Roy
(@ChrisRoyTarpan) reported
@Shawhelp Hi! My service has been out in port coquitlam since pre-9am but I see that the support page is listing no outages in the lower mainland. I am seeing an outage alert when I log into my shaw, but no details. Can I get confirmation that the issue is known and an eta?
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CC Billard
(@tutinbillard) reported
@Shawhelp any reports of issues in Saskatoon ? Cant find anything online and our service have been off for 2 hours now. Thanks
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ceascape.business.solutions
(@Ceascape_ca) reported
@Shawhelp and down again in #pittmeadows. Please stop. Our bill is paid and we are trying to work. Turn it back on p,ease.
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J V 🇨🇦
(@JVohnn) reported
@ShawInfo #shaw one”s an excellent company that becomes officially a joke. Technical Support, and customers service from 60-70% retain a lack of English language, some with attitude toward customers. Not to mention their incompetence.
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Thomas The Tank Stevenson
(@tank_stevenson) reported
@Bell_MTSHelps a bit of rain and the internet goes out???? You charge too much for a service that I don’t get for half of nearly every day. Called so many times and told the same bs by untrained staff. What ya got @ShawInfo
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ceascape.business.solutions
(@Ceascape_ca) reported
@Shawhelp internet down on #pittmeadows. ETA on getting it up?
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Lara😷
(@snickerdydoodle) reported
@Shawhelp Hi Shaw. Is there a webmail problem? Currently cannot access email. We have tried multiple devices.
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George
(@Georgedoucette) reported
@Shawhelp I have had outage for over 4 hours now not saying outage in my area but no one can seem to resolve jt . Extremely frustrating
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ceascape.business.solutions
(@Ceascape_ca) reported
@Shawhelp came up. Went down. Is there a number to call
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ConfusedCDN ☮️ 🤓 🚀 💘🌎🇺🇦
(@MannyChehil) reported
Shaw is down again! Shaw went down at June 19, 2022 at 08:45PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp
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Jules
(@judodev) reported
@shawhelp Is there an outage in Norwood/St. Boniface YWG? Internet suddenly crapped out a few minutes ago.
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CDNinSK
(@CDNinSK) reported
@Shawhelp So I take it you have no intention to support the Fire Stick?