Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• shane billy (@socbilly) reported 3 minutes ago

  @Shawhelp 3119 steqoye rd internet, home phone and cable is down

• Brandi M (@wpgjetsfan123) reported 6 minutes ago

  @Shawhelp It seems cable and wifi is down in Ste Anne MB. Any word on what happened and when we can get it back? I’m a teacher trying to complete report cards for tomorrow morning!

• Dayz (@DayzIsGod) reported 12 minutes ago

  @ShawInfo I can tell you right now I'm done with shaw nothing but bullshit internet. I lose internet every day at least twice a day for no damn reason not worth what I'm paying so as soon as I can I'm switching providers cause #FuckShaw

• Oyelade Opeyemi (@IamPASQUEL) reported 14 minutes ago

  Hope @shawhelp knows internet has been down in Carrington NW Calgary for over 4hrs, when will it be back up?

• Daryl Grunau (@ddgrunau) reported 15 minutes ago

  @Shawhelp Just chatted with online support. Node issue in my area

• John (@Cruisefan19) reported 17 minutes ago

  Another day has gone by and still no internet from @Shawhelp @ShawInfo. Working from home with no internet is difficult to say the least. Unfortunately @Shawhelp doesn't care enough to make this a priority. Now on day 5 of 10 with no internet. Look elsewhere for service

• John (@Cruisefan19) reported 17 minutes ago

  Yet another day with no @Shawhelp @ShawInfo internet. How long will this go on. Customer service says it's urgent but their response tells a different story. look elsewhere if you need reliable internet

• Pedro (@PegCityPedro) reported 22 minutes ago

  @Shawhelp are you having problems in Winnipeg? Every single channel is having interference and very glitchy

• John (@Cruisefan19) reported 25 minutes ago

  another day with no internet from @Shawhelp @ShawInfo. Customer for 20 years and they can't be bothered to come for 10 days to fix it. Do you work from home? How well could you work with no internet for 10 days? Look for another provider so you don't get caught I did. #noservice

• Jay Donovan 📻 (@jaypdonovan) reported 25 minutes ago

  @Shawhelp hello pls replace my wifi cable box the power plug fits loosely and keeps coming off powering down the unit and I’m losing my mind thanks

• 24-6 (@niyitintin) reported 30 minutes ago

  @Shawhelp Internet connectivity has been down for the last 5 hours. In Carrington Calgary. How soon will this issue get resolved?

• Still Masked, Triple Vaxxed (@coldplay_oilers) reported 30 minutes ago

  @Shawhelp Been having issues in Calgary today? Speeds and connection has been all over the place.

• Daryl Grunau (@ddgrunau) reported 31 minutes ago

  Can confirm via @Shawhelp that known issue in our area (lawson) that is being worked on. Same issue happened at 10:15 last night. Hopefully tonight it’s fixed better than last night

• Just_Trish (@JustCdnTrish) reported 31 minutes ago

  @Shawhelp That didn't help. There's no phone call option.

• Ty (@Glassguy84) reported 33 minutes ago

  @Shawhelp Are you down in chilliwack no service's working at my shop

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