Shaw Outage Map
The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shaw users affected:
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E-mail
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 244 |
| Vancouver, BC | 220 |
| Edmonton, AB | 132 |
| Surrey, BC | 122 |
| Burnaby, BC | 64 |
| Winnipeg, MB | 47 |
| Victoria, BC | 46 |
| Toronto, ON | 34 |
| Sherwood Park, AB | 33 |
| Red Deer, AB | 22 |
| Saskatoon, SK | 21 |
| Brampton, ON | 17 |
| Mississauga, ON | 14 |
| Abbotsford, BC | 13 |
| Lethbridge, AB | 12 |
| New Westminster, BC | 12 |
| Thunder Bay, ON | 11 |
| Langley, BC | 10 |
| St. Albert, AB | 10 |
| Chilliwack, BC | 10 |
| Montréal, QC | 9 |
| Richmond, BC | 9 |
| Coquitlam, BC | 9 |
| 100 Mile House, BC | 9 |
| Kelowna, BC | 8 |
| Fort McMurray, AB | 8 |
| Nanaimo, BC | 7 |
| Medicine Hat, AB | 7 |
| Prince George, BC | 7 |
| North Vancouver, BC | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Cenobyte🦑🧲⚫🐸 ֍😷🇨🇦🐰🐰♂️
(@cenobyte3) reported
@Shawhelp Thank you, looks like they got the issue resolved on their own.
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Bella Bee
(@SmileyYYC) reported
@Shawhelp down in nw Calgary?
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Trina M. Lee
(@TrinaMLee) reported
@Shawhelp My Rogers Xfinity box keeps dropping the Wi-Fi signal almost every day. Sometimes unplugging it and plugging it back in fixes the problem, but not today. The Wi-Fi itself is working just fine.
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TC_2040
(@TC_futures) reported
@Shawhelp is login for myshaw offline? Since last night?
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TC_2040
(@TC_futures) reported
@ShawInfo is myshaw (rogers) app & browser login not working?
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LallyA
(@LallyAd) reported
@TELUSsupport I remembered with @Shawhelp and @RogersHelps when a tech would come to my house they never charged for the visit.
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J
(@blo_J) reported
@Shawhelp hi! We have no internet but the site says no outage in Winnipeg.
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Susan Lawson
(@trxc1963) reported
@Shawhelp how can I get help with email connection, please? Your chatbot doesn’t understand and I can’t log on because I’m not the account holder. I’m out of the country.
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LallyA
(@LallyAd) reported
@Shawhelp plus @RogersHelps I miss you guys 😭 @TELUSsupport doesn’t know how to provide home service they only how to piss people off
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Michael K. Hewitt
(@MikeKHewitt) reported
@Shawhelp what is the outage in Kelowna? Its been down for several hours now. Everytime I try to get info I get run in circles.
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Richard
(@RichardOtt60) reported
@Shawhelp I have 2 transcripts with what the reps told me and when I logged in today to change the plan it was denied, not the best customer service for a long time customer.
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Steve 🇨🇦
(@opiatedforty9) reported
@Shawhelp The app keeps telling me to sign in. I sign in, and it takes me right back to the sign in page. Fix this @RogersHelps
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Steve 🇨🇦
(@opiatedforty9) reported
@Rogers @RogersHelps @Shawhelp I can't sign into my apps. A little help please
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skankhunt
(@jiwungb) reported
@Shawhelp No internet, been resetting for 100th time. Technician available in 4 days, total internet blackout soon as I'm about to go over my mobile data cap. Please provide help ASAP!
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Trev
(@rocko_ca) reported
In Nanaimo watching the @BlueJays vs @Yankees and it cuts out ? @Shawhelp . Wtf is up ? #bluejays #mlb #Canada
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