Shaw Outage Map
The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shaw users affected:
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vancouver, BC | 281 |
| Calgary, AB | 206 |
| Surrey, BC | 155 |
| Edmonton, AB | 126 |
| Burnaby, BC | 28 |
| Winnipeg, MB | 27 |
| Coquitlam, BC | 25 |
| North Vancouver, BC | 20 |
| Toronto, ON | 19 |
| Victoria, BC | 19 |
| Langley, BC | 15 |
| Red Deer, AB | 14 |
| New Westminster, BC | 12 |
| Montréal, QC | 12 |
| Sidney, BC | 11 |
| Coquitlam, BC | 11 |
| Port Coquitlam, BC | 10 |
| Maple Ridge, BC | 10 |
| Duncan, BC | 7 |
| Richmond, BC | 7 |
| Abbotsford, BC | 7 |
| Sherwood Park, AB | 7 |
| Nanaimo, BC | 6 |
| Powell River, BC | 5 |
| Chilliwack, BC | 5 |
| Creston, BC | 4 |
| Brampton, ON | 4 |
| Saskatoon, SK | 4 |
| St. Albert, AB | 4 |
| Thunder Bay, ON | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Winson Chen
(@snowneon) reported
@Shawhelp any reports outage around Stonebridge Saskatoon?
-
Jason 🇺🇦 and the Denim Coloured Screamcoat
(@Ethereal_JT) reported
from
Quesnel, British Columbia
Oooof. Starting to wonder if @Shawhelp can knock my service out again if this #BCLions game keeps going this way.
-
Andrew Poole
(@caribouwho) reported
@Shawhelp Telus subscribers don’t need to order Sunday Ticket to get NFL Network in HD.
-
Bobbi Menard
(@BobbiMenard) reported
@angrydadof5 @TELUS I said the same thing to @Shawhelp after 26 years this spring. A simple switch, with no solution for weeks.
-
Saliwalido
(@saliwalido) reported
@Shawhelp is there an issue in Coquitlam? My cable TV keeps freezing.
-
Studingo
(@studingo) reported
Oh it got windy and rained hard that means no more internet in fort St. John @Shawhelp the infrastructure is so bad. Slightest storm and bye bye internet
-
KTKCAD
(@KTKCAD) reported
from
Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
-
Jess
(@tindogs) reported
@Shawhelp any outages in New Westminster? Phones and internet down at my workplace as of 10 mins ago.
-
aaron chicoine
(@aaron_chicoine) reported
@Shawhelp 9pm in Prince George and the internet cut out here.:(
-
TryHard
(@TrySquabbleHead) reported
@ShawInfo Well guys, as of today you have started bottlenecking my upload speed by changing plans under my *** unceremoniously again, forcing me to pay even more to upgrade my plan yet again in order to use the service I was already paying for. @Bell_Support looking fine af rn
-
AHR
(@ahopeross) reported
@Shawhelp Are there any known issues with webmail? The sign-in button won’t work to access it. Been happening on and off for days.
-
Tyler Greenwood
(@TylerGr86083510) reported
@Shawhelp TV and internet are down in Bentley, AB. ETA on getting things back online?
-
Ashley Zhou
(@AshleyBZhou) reported
@TELUS you suck! I did ONE move order and ended up calling 5 times with billing issue within 1 month. All you L&R assured me my billing will be correct and it’s not! If I need to call you 6th time, I’m cancelling all my services. @ShawInfo let’s talk.
-
Phoenix Boyer
(@phoenixtg8) reported
@Shawhelp is there internet issues in Williams Lake BC this afternoon as mine is down? Is it due to storms coming up from the south of Cariboo?
-
bigfightenergy
(@bigfightenergy) reported
@Shawhelp hi guys is there an outage in guildford area right now? No internet or tv