Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 128
Vancouver, BC 92
Edmonton, AB 74
Surrey, BC 43
Winnipeg, MB 17
Toronto, ON 15
Burnaby, BC 9
Victoria, BC 8
Langley, BC 7
Montréal, QC 7
Coquitlam, BC 7
Sherwood Park, AB 5
Airdrie, AB 5
Creston, BC 4
Richmond, BC 4
Medicine Hat, AB 4
Red Deer, AB 4
New Westminster, BC 4
Abbotsford, BC 4
Saskatoon, SK 3
Brampton, ON 3
Sidney, BC 3
North Vancouver, BC 3
Nanaimo, BC 3
Powell River, BC 2
Fort Saskatchewan, AB 2
Thunder Bay, ON 2
Maple Ridge, BC 2
Okotoks, AB 2
Duncan, BC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • BradshawL72 larab (@BradshawL72) reported

    @Shawhelp Why is NHL not working

  • mattasaurus99 Harny (@mattasaurus99) reported

    @ShawInfo you need to figure out your Center ice issues in Alberta. Paying money and the games not being available is not right

  • Diamond_67 Diamond67 (@Diamond_67) reported

    @Shawhelp @JimmyRodent1966 Has nothing to do with blackouts....all games are not working.

  • restrict1987 N B (@restrict1987) reported

    @All_in_Calgary @Shawhelp Lol why would they offer good customer service ..... it’s not like They missed two full periods and a chunk of the third

  • ThisIsRy_n Ryan (@ThisIsRy_n) reported

    @Shawhelp Got any tips if I'm sitting right next to the router and it's still dropping the wifi signal?

  • shut_up_mary Mary George (@shut_up_mary) reported

    @DuncanKetcheson @Shawhelp Ah ok. Having issues in Calgary and was wondering. Can’t find any other info.

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    Trying to record a show called "Rutherford Falls" on BlueCurve TV. Doesn't show up in voice search but when I go to the 29th, it's there. Can you help @Shawhelp ?

  • IronxXxLung IronxXxLung (@IronxXxLung) reported

    @Shawhelp you guys having problems in Comox B.C.? No internet or T.V.

  • BruceT425 Bruce Townley (@BruceT425) reported

    @Shawhelp horrible customer service

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    Trying to record a show called "Rutherford Falls" on BlueCurve TV. Doesn't show up in voice search but when I go to the 28th, it's there. Can you help @Shawhelp ?

  • muditsaxena02 Mudit Saxena (@muditsaxena02) reported

    @ShawInfo A decent customer service would be better because you are a **** show on that side.

  • ThisIsRy_n Ryan (@ThisIsRy_n) reported

    @Shawhelp can someone contact me about the absolutely horrific coverage of your router? I'm in an apartment & there's no reason it should cut out multiple times a day. Also, if all three of my devices can't connect, but your app says the router is "online" - something is missing

  • RodneyHanson8 Rodney Hanson (@RodneyHanson8) reported

    @Shawhelp Good morning, why is my internet down as I have rebooted my modem and still down

  • Melliss30068737 Mellissa (@Melliss30068737) reported

    @Shawhelp I’m so glad I’m paying for a Centre Ice package and I can’t watch the Winnipeg Leafs game. What’s the point of the package if I can’t get any games? Tech support was useless

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