Shaw Outage Map
The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shaw users affected:
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 138 |
| Vancouver, BC | 92 |
| Edmonton, AB | 80 |
| Surrey, BC | 42 |
| Toronto, ON | 15 |
| Winnipeg, MB | 15 |
| Victoria, BC | 8 |
| Burnaby, BC | 8 |
| Langley, BC | 7 |
| Montréal, QC | 7 |
| Airdrie, AB | 6 |
| Coquitlam, BC | 6 |
| Red Deer, AB | 5 |
| Medicine Hat, AB | 5 |
| Saskatoon, SK | 4 |
| Creston, BC | 4 |
| Sherwood Park, AB | 4 |
| Richmond, BC | 4 |
| New Westminster, BC | 4 |
| Abbotsford, BC | 4 |
| Maple Ridge, BC | 3 |
| Coquitlam, BC | 3 |
| Brampton, ON | 3 |
| North Vancouver, BC | 3 |
| Nanaimo, BC | 3 |
| Port Coquitlam, BC | 2 |
| Penticton, BC | 2 |
| Powell River, BC | 2 |
| Sidney, BC | 2 |
| Fort Saskatchewan, AB | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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MissJaleen
(@jayjimshier) reported
@Shawhelp is Shaw having problems?
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Sheilan
(@Sheilanmm) reported
@Shawhelp @cpulles Now I check it and its sounds like a busy signal
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SR
(@VI_CYC) reported
@Shawhelp Why am I no longer able to view/change some advanced settings? If you don't see the 2.4 and 5 GHz WiFi settings (WiFi Mode, Channel Selection, and Channel Mode) in Advanced Settings, this means these settings are now being managed automatically to help optimize your home network
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noee_01
(@noee_01) reported
@CloverdaleFuel @Shawhelp Busy signal instead of dial tone?
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B
(@speck_2k) reported
@Shawhelp I have no dial tone on my home phone in surrey. Is there an outage? Cable and internet are fine.
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Trudvid-19
(@socialmediareb1) reported
@Shawhelp Is anyone else having issues with Shaw in NW Calgary? #yyc #Shawoutage
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natewu
(@natewu188) reported
@jayjimshier @Shawhelp Are you in Calgary NW area? I am having issues here.
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Anna Woolsey
(@awoolsey31) reported
@ShawInfo Please let me tell you about Shaw. You are the worst company I have ever dealt with ever. In the matter of 3 months I have had to contact you 6 times over billing issues dealing with old promo codes ( that’s what I’m being told now) Just reactivating pricing I had with you since
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Bal
(@BSKhatra001) reported
@Shawhelp is there a service outage for internet and phone in downtown Vancouver? If so, what is eta for repair?
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Cloverdale Fuel
(@CloverdaleFuel) reported
@Shawhelp Having an issue with our phones! Please Help!
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Brandy J
(@bjjc_j) reported
@Shawhelp Phone and business lines down, unable to get through to support. Need to speak with someone...
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peter j chenier
(@PeterChenier) reported
@Shawhelp having internet issues for the past week. In and out. Rebooted modem put in a new router. It’s still in and out. Tv works fine
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noee_01
(@noee_01) reported
@Shawhelp I've sent a DM....need help please!
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natewu
(@natewu188) reported
@socialmediareb1 @Shawhelp yup.... this is especially painful after the all day outage one a few weeks ago...
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Cloverdale Fuel
(@CloverdaleFuel) reported
@Shawhelp Need Help! Please reply
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