Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 279
Calgary, AB 214
Surrey, BC 156
Edmonton, AB 125
Winnipeg, MB 30
Burnaby, BC 28
Coquitlam, BC 25
Toronto, ON 21
North Vancouver, BC 20
Victoria, BC 19
Langley, BC 16
Red Deer, AB 14
Montréal, QC 12
New Westminster, BC 11
Sidney, BC 11
Coquitlam, BC 11
Port Coquitlam, BC 10
Maple Ridge, BC 10
Duncan, BC 7
Richmond, BC 7
Abbotsford, BC 7
Sherwood Park, AB 7
Nanaimo, BC 6
Sault Ste. Marie, ON 6
Powell River, BC 5
Chilliwack, BC 5
Creston, BC 4
Brampton, ON 4
Saskatoon, SK 4
St. Albert, AB 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • EricaMcGavin Erica McGavin (@EricaMcGavin) reported

    @PastorGlyn @Shawhelp @ShawInfo We’re in Cloverdale and it’s not working for us either

  • matpVI Mat Wright - Get Vaxxed, Stay masked (@matpVI) reported

    Hey @Shawhelp all TV channels, and phone down in #Nanaimo

  • Skinnybinnie123 Curtis Sheppard (@Skinnybinnie123) reported

    @ShawInfo our shaw cable is down we can't get any stations

  • meekahmarie Meekah (@meekahmarie) reported

    @PastorGlyn @Shawhelp @ShawInfo Not working in #Sault either

  • GreenFireweed Holly Beeeeeee (@GreenFireweed) reported

    @Shawhelp Nanaimo, BC: all TV channels are down, and recordings are unavailable too.

  • CooperCorgiBear Maisie Mayhem and Nikita Chiquita Banana (@CooperCorgiBear) reported

    @Shawhelp our cable is down in Port Coquitlam. Any idea when it will be fixed? #portcoquitlam

  • farhanarawji Farhana Rawji (@farhanarawji) reported

    @THarris1519 @Shawhelp I’m getting that same problem

  • LBKal Linda K (@LBKal) reported

    @Shawhelp having issues with no channels at all in Coquitlam BC... Any ETA on when it'll be resolved?

  • mattmaniac Colin M (@mattmaniac) reported

    @Shawhelp he shaw tv has gone out. Help

  • whydidicomeback Sigh (@whydidicomeback) reported

    @Shawhelp service is down all over Okotoks

  • Terrylynwurm Beautiful Boredom (@Terrylynwurm) reported

    @Shawhelp is there an outage in Edmonton? Can’t seem to get blue curve to work. Says “Sorry we’re having some trouble” and nothing happens. Rebooted modem and device several times…

  • KRothkop Kaila Rothkop (@KRothkop) reported

    @Shawhelp Is Shaw down in Coquitlam? Everything stopped working 15 minutes ago. I’ve rebooted the main box and nothing.

  • whydidicomeback Sigh (@whydidicomeback) reported

    I’m one of the stupid people that still pays an absurd amount of money every month for cable, only to have @Shawhelp not work half the time

  • A_little_Lam - ̗̀ Alex ̖́- (@A_little_Lam) reported

    @ALFord101 @L_Whiting @Shawhelp Yup, in Calgary and all my boxes not working

  • sunwhite63 Sunny White 🇦🇺🇨🇦 (@sunwhite63) reported

    @Shawhelp Shaw down in North Cowichan. Error code XRE-03137

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