Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Daniel Reilly (@spazz012) reported 28 seconds ago

  @Shawhelp Your services are ****

• Zack - Hybrid (@Hybrid607) reported 3 minutes ago

  @Shawhelp Interwebs is slow and constantly disconnecting, will this last long?

• james (@james82603504) reported 4 minutes ago

  @Shawhelp ever since I signed another 2 year contract with shaw back in July. I have been experiencing freezing and pixilation on live tv. Finally on Aug 5th. The problem corrected itself over night. Flawless tv for 10 days and now it’s acting up again. On the cusp of canceling.

• cimie (@cim1e) reported 7 minutes ago

  @Shawhelp horrible company i'd rather run my internet out of my own *** while getting ran a train on

• @creatornorth (@creatornorth) reported 8 minutes ago

  @ShawInfo Those are not details - I am a shaw wifi and I have NEVER been able to access free. Your information is S.hit. Do better

• KP ♓ (@MomKP22) reported 10 minutes ago

  @Shawhelp our TV went off randomly saying gateway connectivity problem? Internet going on and off too? Help please!

• ColdCanuck (Keith) (@coldcanuck) reported 12 minutes ago

  @3_putt @Shawhelp Looks like it’s a known outage here. Been pretty stable for me the last few month.

• ConnorEdwards.eth (@connoredwards) reported 13 minutes ago from Victoria, British Columbia

  Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

• Storm Corbett (@papaxanxus) reported 14 minutes ago

  @Shawhelp why is the service so bad. I pay 100 a month and my service is Pathetic it goes out all the time even when a the only thing I'm on is my phone.

• Vikki (@Bakybax) reported 15 minutes ago

  @mamadragon1977 @Shawhelp I'm having same problem

• Erik Ben-Tchavtchavadze (@ErikBenTchavtc1) reported 18 minutes ago

  @Veldex @Shawhelp Reporting another outage in Wolseley.

• Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported 19 minutes ago

  . @TekSavvyCSR, Internet in Calgary is down. Appears to be both widespread across multiple quadrants, and to be issue with @Shawhelp's routing.

• Mat Fournier (@mat4nier) reported 26 minutes ago

  Sigh. Booked my move @Shawhelp a month ago but apparently they just decided to upgrade my service and never decided to enter the move. Now taking an unspecified work vacation while I wait around to find out when they are sending tech. This is why I booked this a month ago. Sigh.

• Rick Anderson 🇨🇦 (@RickAnderson) reported 26 minutes ago

  Appears @Shawhelp is having a rather significant Internet+cable outage in our neck of the woods (Vancouver North Shore). Others?

• Dave Teixeira 🎧 (@davedotca) reported 26 minutes ago

  @Shawhelp Just wrapped the call. I will be getting a call back in 24 to 48 hours once the "backend error" has been corrected. They also are sending over a service tech on Sunday as the "radio signal is week" even though Speedtst shows 600+mps via Wifi but the Wifi Pods will not connect.

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