Shaw Outage Map
The map below depicts the most recent cities worldwide where Shaw users have reported problems and outages. If you are having an issue with Shaw, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shaw users affected:
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Whitecourt, AB | 1 |
| Edson, AB | 1 |
| Edmonton, AB | 154 |
| Vancouver, BC | 122 |
| Winnipeg, MB | 45 |
| Spruce Grove, AB | 3 |
| Calgary, AB | 207 |
| Port Coquitlam, BC | 2 |
| Chilliwack, BC | 4 |
| Surrey, BC | 56 |
| Vernon, BC | 2 |
| Schreiber, ON | 1 |
| Burnaby, BC | 3 |
| Montréal, QC | 6 |
| Lethbridge, AB | 5 |
| Thunder Bay, ON | 3 |
| Saskatoon, SK | 12 |
| Aberdeen, BC | 1 |
| Coquitlam, BC | 14 |
| Campbell River, BC | 3 |
| Toronto, ON | 21 |
| Richmond, BC | 4 |
| Sidney, BC | 4 |
| Abbotsford, BC | 6 |
| St. Albert, AB | 3 |
| Dryden, ON | 1 |
| Coquitlam, BC | 4 |
| Duncan, BC | 2 |
| Nanaimo, BC | 8 |
| North Vancouver, BC | 5 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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jessica noble (@jessnoble1) reported from Saskatoon, Saskatchewan@HomerFerns @mikebrandon90 @Shawhelp Same problem here
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information
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Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈 (@stevendrowe) reported from Surrey, British Columbia@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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Ben Laird Photo (@Benjamin_Laird) reported from Calgary, Alberta@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp No they told me via WWE Network Support Chat
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#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
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David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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DaveCarels (@DaveCarels) reported from Edmonton, Alberta@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Check Current Status