Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Helen Mills (@htmcalgary) reported 19 seconds ago

  @Shawhelp - any update on the outage in NW Calgary? Your webpage hasn’t been updated in 7 hours!

• Anita Dramowicz (@AnitaIpDramowic) reported 2 minutes ago

  @Shawhelp No service in Bearspaw, Alberta . Is there an outage?

• Boop (@CaNettoyant) reported 3 minutes ago

  @Shawhelp Heya Quesnel internet is down eh?

• Toni Tanty (@bruizer31) reported 4 minutes ago

  @Shawhelp I switched for a day....worst data coverage. Dead spots everywhere in Vancouver. Went back to Telus who had the best coverage and cell service. I o ly switched because the Shaw rep lied to me and said Shaw is a completely different network than Wind....which it isn't

• Ryan (@FireEmblemGuy5) reported 6 minutes ago

  @Shawhelp SE Calgary down again...

• AverageDino (@Juan19111111111) reported 8 minutes ago

  @ShawInfo yo get your **** together and fix my girlfriends internet

• Ron Baker 🇨🇦 (@R_E_Baker) reported 8 minutes ago

  @Shawhelp Never had bad service from Shaw, but pass this along that we’d like your mobile service here in Manitoba

• Reanimation (@reanimation03) reported 11 minutes ago

  @Shawhelp scheduled dec 22 4-6pm. You guys cancelled, made time 29 Dec 1-3. Late call at 2:40 saying no one is coming. Bad service having us wait all that time. When a reasonable company would call ahead of the 1pm window to not waste time. Then 30th 5-7. Called to find out the person

• BEING HUMAN... (@St_Albert_Boy) reported 13 minutes ago

  @RaviSinghKA @ShawInfo I have been a loyal shaw customer for over a decade. I ask you to kindly take Zee TV Canada out of your "Free" channel's list. That channel has been spreading misinformation about peace loving humanitarians. #ShawRemoveZee #TelusNoZee4Me #TelusNoZee4Me

• RedTamborine (@RedTamborineTV) reported 14 minutes ago

  @Shawhelp No service in Calgary (Glenbrook) since 12pm. Any updates on the issue and fix?

• Buzz Bishop (@buzzbishop) reported 22 minutes ago

  @Shawhelp Have no service in Cougar Ridge, Calgary this am. Is this a known issue?

• RoTahn Taske (@RoTahn_Taske) reported 22 minutes ago

  @Shawhelp internet just went down. Any outages in Richmond, BC?

• Helen Mills (@htmcalgary) reported 23 minutes ago

  @Shawhelp Thanks for your reply. It would be much more helpful and customer friendly if more up to date information could be provided.

• Charan Gill (@imcharangill) reported 24 minutes ago

  @Shawhelp No internet service in Glenbrook, Calgary

• Rob McKay (@rock_lesnar) reported 25 minutes ago

  So tired of our optik services from @TELUSsupport. Been nothing but problems for the last 2 years. Think it is time to switch back to @Shawhelp

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