Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 351
Calgary, AB 274
Edmonton, AB 210
Surrey, BC 187
Winnipeg, MB 47
Burnaby, BC 28
Toronto, ON 27
Coquitlam, BC 26
North Vancouver, BC 24
Victoria, BC 24
Red Deer, AB 19
Langley, BC 17
Maple Ridge, BC 12
Sault Ste. Marie, ON 12
Port Coquitlam, BC 11
New Westminster, BC 10
Nanaimo, BC 10
Richmond, BC 10
Coquitlam, BC 10
Saskatoon, SK 10
Sidney, BC 10
Abbotsford, BC 9
Sherwood Park, AB 9
Montréal, QC 8
Lethbridge, AB 8
Creston, BC 6
Duncan, BC 6
St. Albert, AB 6
Nelson, BC 5
Fort McMurray, AB 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • camila_venegas1 Camila Venegas (De Pinto) (@camila_venegas1) reported

    @Shawhelp Hey same here, my cable (blue curve) it’s not working at all!!! I’ve tried everything 😓 I even tried to connect with an agent through the website and nothing !!!

  • Froggitywoggity Thewoggmeister (@Froggitywoggity) reported

    @Shawhelp Down in Edmonton too for at least 10-15 mins now.

  • DJF008 David Faykosh (@DJF008) reported

    @Shawhelp in every channel I get: “ sorry, we’re having some trouble. Please try playing this program again. Still having trouble? Try another channel”

  • DebRule65 It's Deb ! (@DebRule65) reported

    @Tcoppens @Shawhelp It's down nationwide. The update is on the outages page. Same thing happened to us!-

  • PiperFallout Pipes (@PiperFallout) reported

    @Shawhelp I just wanted to finish tonight's episode of Yellowstone (stopped half-way) and Dexter (didn't record because of this outage). I'm looking forward to the credit on my bill.

  • LtotheMillsy #BLM ✊🏽🇨🇦🇯🇲 (@LtotheMillsy) reported

    @Shawhelp But all of your service areas are without cable right now.

  • WillMorr1 W L-Mo (@WillMorr1) reported

    @Shawhelp TV seems to be down in Winnipeg. Internet works though. Have rebooted modem and all three xi6 boxes. Still no channels working.

  • DistantEmote Julie L. (@DistantEmote) reported

    @THarris1519 @Shawhelp Me too! 14 mins left on our Christmas movie and then poof. Black screen. Never seen this error code before! Internet is still working just cable is out.

  • NapsAndSarcasm Napping with The Bumble (@NapsAndSarcasm) reported

    @thebleachercon1 @Shawhelp They finally put up an outage report. National outage. At least Netflix etc are still available

  • dirtyburger83 Brent (@dirtyburger83) reported

    @Shawhelp Ya your cable service isn't working sent you a msg 20 min ago

  • shauntomko Shaun Tomko (@shauntomko) reported

    @Shawhelp Yer signing off @Shawhelp? Western Canada is 20 minutes into no service. Pull up the bootstraps and crush some O.T.

  • Landon_Brown50 Lando (@Landon_Brown50) reported

    @Shawhelp Wait so you’re telling me there’s a massive outage for blue curve and just signing off with out addressing anyones questions?

  • THarris1519 Trevor Harris (@THarris1519) reported

    @DistantEmote @Shawhelp Just an FYI I Was on the phone trying to reach tech support and just got a recording saying blue curve is down, technicians are aware and they’re working on a fix no eta when it will be though

  • CSwan2013 Chris Swanson (@CSwan2013) reported

    @Shawhelp No service in BC and Alberta but hey let's call it a night....

  • Nufy709 Nufy709 (@Nufy709) reported

    @Shawhelp any issues with tv service in SE Calgary ?

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