Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Jay Moore (@jayjmoore17) reported 3 minutes ago

  @GlenMah @ShawInfo @Shawhelp Shaw is a joke. I was told(many times) that during Covid pay as much as you can, since I had Covid, and they would never cancel anyone during this time. They closed my acct & charged me 350 cancelation fee. I had to resign up or I wouldn’t get my 350 fee back. Disgusting.

• Glen Mah - ᒪᐢᑲᐧ - #IStandWithEthanBear (@GlenMah) reported 4 minutes ago

  Hey @ShawInfo @Shawhelp nice sales tactics upselling service to my elderly father-in-law, who said he didn't want anything changed with his services, but for some reason your sales person changed his plan and other services. Preying on the elderly is disgusting.😡

• wulfin (@wulfin) reported 4 minutes ago

  @Shawhelp @baseball_layne I’m in NW Calgary and down also. Already rebooted modem and router.

• Shaun Briltz (@Shaun_Briltz) reported 8 minutes ago

  @studingo @Shawhelp Right?!?!? No ETA either and no updates!!! It is madding! No communication and refuse to say what the issue is!!!

• Brad (@OhMyItsBrad) reported 9 minutes ago

  @Shawhelp issue in RD? No sound on cable and the picture flickers in and out.

• Mason Scott (@Mscott_77) reported 9 minutes ago

  @ShawInfo fix your shitternet

• NSTEP (@NSTEPca) reported 12 minutes ago

  Help Alberta kids understand WHY healthy eating and activity build a better brain! Text KIDS162 to 30333 to donate $10 to NSTEP and support us in creating a wave of health across Alberta. Your $10 donation is matched by @ShawInfo & @ShawClassic, becoming $30 for NSTEP.

• Waylon (@Shaarpshooteer) reported 19 minutes ago

  @Shawhelp Really regret switching to you guys. Never realized that every month my wifis gonna be down for a day or two.

• Michael Plourde (@Michaelplourde_) reported 21 minutes ago

  @Shaun_Briltz @Shawhelp Multiple times a month plus bad ping in general, And they charge an absurd amount for it because it's alot of peoples only option and I'm sure they know that.

• Gita Kruger (@drgitakruger) reported 23 minutes ago

  @Shawhelp . Outage in Springbank Hill this AM. Any news on this? Happened for a few minutes a couple days ago as well but resolved quickly. This time is longer. Thank you.

• Joseph (@Paxtoncs) reported 23 minutes ago

  AYO **** @TELUS wouldn't fix my internet for a week, called @Shawhelp and THEY CAME in an hour bro

• Devon (@DevonO7) reported 27 minutes ago

  Hey @ShawInfo ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? Im paying for TWO premium internet packages the least you could do is fix it!!

• Studingo (@studingo) reported 27 minutes ago

  @Shawhelp big surprise internet in first at John has been down for 11 hours. This is a monthly thing. Shaw is getting so bad.

• Kim Webley (@jamrock18) reported 32 minutes ago

  @Shawhelp any news on an outage in Bridlewood, Deep SouthWest in Calgary?

• mitchel (@mitchel4658) reported 35 minutes ago

  @Shawhelp Internet is down for me. West St. Paul, MB. Do you have an ETA on resolution?

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