Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 326
Calgary, AB 260
Edmonton, AB 206
Surrey, BC 186
Winnipeg, MB 51
Toronto, ON 40
Burnaby, BC 28
Victoria, BC 24
North Vancouver, BC 22
Coquitlam, BC 19
Coquitlam, BC 14
Langley, BC 14
Saskatoon, SK 14
Red Deer, AB 13
Sault Ste. Marie, ON 13
Sherwood Park, AB 11
Port Coquitlam, BC 11
Abbotsford, BC 10
Lethbridge, AB 9
Maple Ridge, BC 9
Richmond, BC 9
New Westminster, BC 9
Nanaimo, BC 9
Sidney, BC 8
Montréal, QC 8
Thunder Bay, ON 6
West Kelowna, BC 6
St. Albert, AB 5
Creston, BC 5
Mississauga, ON 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Still no connections. Shaw sucks.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Still no connection. Shaw sucks.

  • Veldex Jordan (@Veldex) reported

    @Shawhelp estimated time on the fix for Winnipeg?

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp support named Lady 123428584, Manitoba. Completely rude, unsatisfactory service, takes her time after keeping you on hold for an hour and threatens to hang up when she finally decides to answer.

  • afivancouver アンソニー (@afivancouver) reported

    Hey @Shawhelp , I don’t suppose you’d care to speculate as to why my internet always seems to slooow down around this time every day?

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp 3mbs is considered dreadfully slow and that's literally what I get on average and pay 100$ a month for. Plugged in to ethernet

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Still no connections. Shaw sucks really hard

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Just gonna keep talking about how terrible shaw is from my seeing that's all I can do at the moment.

  • T_is_for_tips Asmith (@T_is_for_tips) reported

    @Shawhelp internet in Hawkwood not working

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Wow it's been a whole 10 seconds. Lemme check something real quick. Yeah, Shaw is still terrible.

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp So is this month being discounted or are you intending on stealing from people still? You don't supply the fiber speeds you claim and the customer service is deplorable. Your phone assistants and techs are unreliable and just google for you, no knowledge at all.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Internet is still terrible and overpriced

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp It's kinda hard with limited data and internet that doesn't work. Calling support and waiting for a call back, and then having them call back to leave you on hold for 40 minutes kind of defeats the purpose. The help line is worse than useless and this just seems like a ploy 1/2

  • jordanschell86 McJordan (@jordanschell86) reported

    @Archaeologuy @Shawhelp does the sound cut out and your tv pixelate intermittently too?

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp No reported maintenance or outage in my area. Internet is terrible because Shaw is terrible.

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