Shaw Outage Map

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edmonton, AB 687
Vancouver, BC 643
Burnaby, BC 449
Calgary, AB 391
Red Deer, AB 242
Surrey, BC 217
Coquitlam, BC 176
Winnipeg, MB 120
Saskatoon, SK 65
Sherwood Park, AB 54
Victoria, BC 49
Toronto, ON 48
Mississauga, ON 39
Montréal, QC 35
Sault Ste. Marie, ON 32
Etobicoke, ON 31
Cambridge, ON 30
Langley, BC 26
New Westminster, BC 25
Prince George, BC 25
Lethbridge, AB 25
Ottawa, ON 25
Nanaimo, BC 24
Port Moody, BC 23
Chilliwack, BC 20
Kelowna, BC 20
Airdrie, AB 17
Regina, SK 16
Richmond, BC 15
West Kelowna, BC 15

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Shaw Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Time to Make the F'n Donuts (@JVeeBee) reported

    @ycmmat @Shawhelp I think it's funny that in the last 25 years of me having internet the solution is still unplug it and plug it back in.

  • Wearer of kilts (@kiltmonkey) reported

    @Shawhelp Is there an outage in Langley? My download rate is averaging about 1.75 to 2.0 Mbps

  • Lamstars (@lamstars) reported

    @Shawhelp Hey, I live in Richmond right near Richmond centre and my Internet and Wi-Fi just went out. When I called the helpline they indicated there was an outage in this area, can you confirm? I’ve confirmed everything is plugged in and rebooting on my side.

  • natblue (@natblue8) reported

    @Shawhelp hey is there issues in Fleetwood/newton the net is down

  • ✨🌞🌼🌻 𝚒𝚜𝚜𝚢 🌻🌼🌞✨ (@depression_soup) reported

    @Shawhelp i'd honest to god rather be drowned in a toilet than have to deal with y'all again, holy ****

  • Josh Ingham (@JginghamJosh) reported

    @Shawhelp Having problems with the Shaw Go at 2772 Replace Dr V2N 0B2 Just a heads up.

  • Nick stebanuk (@NStebanuk) reported

    @ShawInfo I cant believe your guys 24/7 hour tech support is CLOSED im so upset since I needed help with my services THAT ISNT WORKING

  • BARRICADE (@BARRICADEttv) reported

    Why ******** is it that my connection always goes out at 11pm @Shawhelp ?.

  • Kim Robarts (@presca1) reported

    Keep having this issue. @Shawhelp please if you can help me, I try to reset my password or ID and it says I don't exist, but I know I do under my original email.

  • Dominic (@Storidion) reported

    @Shawhelp Is the internet down in the Calgary area?

  • shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • Ben Kosciuk (@BenKosciuk) reported

    @Shawhelp I have new Shaw fiber 300MBPS service and new modem/router. I’m having network issues daily, is it possible to turn this modem into bridge mode so I can use my own router?

  • Bogeywheels (@bogeywheels) reported

    @DaveBeninger @ShawInfo Dave, all I can say is there are several providers who offer much cheaper services but...& it's a big but...cannot offer the service that @Shawhelp & Shaw forums do when things go wrong. Reality is, you get what you pay for.

  • Rye Guy (@iamryeguy) reported

    @ShawInfo internet is down in colwood. How long is going to be out. Hard to work from home with no internet

  • Bryce Liesemer (@liefmeyer) reported

    @Shawhelp Our internet and phone service is down. Can you please assist?

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