Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• chels⁷ YET TO COME JUNE 10 (@seokjinonmars) reported a minute ago

  @Shawhelp Fix. Our. Internet.

• Nick James (@omniomi) reported 2 minutes ago

  What is the point of maintaining a status and outages page if it's not updated in a timely manner @shawhelp? Obviously a massive outage in Saskatoon from tweets, discord, and wait times for chat and nothing at all on the status page over 50 minutes in to it.

• David Mulholland (@DavidMu36810130) reported 2 minutes ago

  @RADRFAN999 @Shawhelp Man shaw you guys suck. Ordered ufc and service cuts out before co main and main event!? You guys owe me money!

• Laurel Young (@Volunteer56) reported 8 minutes ago

  @Shawhelp Our tv has been doing down almost every Saturday night. Re booting does not work. Getting frustrating and wanting to watch curling

• Kim (@Kim52839522) reported 9 minutes ago

  @Kari_Lacey77 @Shawhelp Down in university heights and you say you will fix it in a week???? WTF

• Zeegers (@ZeegersTV) reported 11 minutes ago

  @Shawhelp @ShawInfo CAN YOU PLEASE FIX YOUR INTERNET IN MY AREA THIS HAS BEEN GOING ON FOR MULTIPLE YEARS DO I NEED TO SIGN A SBO CONTRACT AND THEN SUE TO GET SOMETHING DONE? THIS IS INFURIATING All I want is reliable service and I'm a happy camper.

• Sachit (@sachitdamani) reported 12 minutes ago

  @Shawhelp Hello, Internet outage near 7th St E, Saskatoon. Trying to connect with an agent over the chat. But no response. Some assistance please ?

• Jeff Larsen (@bubbalarsen) reported 12 minutes ago

  @Shawhelp is there an outage in the NE? Martindale seems down

• Zeegers (@ZeegersTV) reported 13 minutes ago

  @Shawhelp This achieves nothing. I'm going to need something larger than this. We had active incident tickets that ended up being closed and nothing fixed. I'm sitting at 6% loss. You have employees that work here from this address and THEY can't work or access VPN's WHAT WILL BE DONE

• Paul (@paul_morgun) reported 15 minutes ago

  @DonnySparrow @shaw @ShawInfo down in Saskatoon… again…

• Raymond Phung (@Ray88p) reported 16 minutes ago

  @Shawhelp The majority of university students are women. They don’t go into tech because it’s another service industry with little human interaction unless they work at the hellhole call centre where they get mistaken as secretaries on the other line. Make the industry fit for humanity

• Banny (@daygs33) reported 17 minutes ago

  @Shawhelp curious any outages in Stonebridge? Our internet seems to be down...

• Ryan (@Jaykoh_) reported 19 minutes ago

  @coochielova @ShawInfo LOL this is fax tho @ShawInfo PLEASE fix your ****

• Bunting For Calder 🏆 (@beezybee1215) reported 20 minutes ago

  Literally just turned on my computer for their to be a @Shawhelp outage 🥲

• Jesse Webb (@gweebz) reported 27 minutes ago

  @omniomi @Shawhelp Yeah I am waiting on chat support too now. My net is still out. Are you in Stonebridge too?

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