Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Vic S. Maan (@VSM0824) reported 8 minutes ago

  @NickelPickel32 @Shawhelp @ShawInfo There's issues in Coq./PoCo area. It's on their website now.

• Jodi (@Jodi_LV) reported 8 minutes ago

  @Shawhelp when is the outage for Calgary going to be resolved?

• ALRT (@roachibugg) reported 12 minutes ago

  @Shawhelp wifi down in Abbotsford? Been having issues all day. And off and on for the last week! Makes it hard to work 😔

• Chris Gordon (@FredNurke) reported 14 minutes ago

  Good morning @Shawhelp, what is a "temporary video stream error"? I see others noting a cable outage in Port Coquitlam at least.

• Lynda Robertson (@LyndaK9Ko) reported 14 minutes ago

  @ShawInfo my elderly neighbour spent an hour or more on the phone for his issue and asked for a technician to come out. Would pay for one to come out. Was told ask your grandkid to come help. #Crappy #lackofservice #notanoption

• Alexis Somers (@Kitsune__Alexis) reported 15 minutes ago

  @ShawInfo It looks like there's an internet service outage affecting the City of Calgary. Any idea on when we can expect services to be restored?

• ☮️Reggiano’s Dad 🇨🇦 🇺🇦 (@ToddHeintz) reported 20 minutes ago

  @Shawhelp never. Ever ever use Shaw. Worst internet and service ever. DM me for details

• Vic S. Maan (@VSM0824) reported 20 minutes ago

  @Shawhelp @ShawInfo Are there reports of Shaw Cable/Net issues in the Tri-Cities? #help

• Kate Woolley (@katetakespics) reported 24 minutes ago

  Nor should I have to spend tomorrow on the phone to unwind this mess with @ShawHelp and the collections company. But I will. There’s ZERO appreciation for customer time in this industry. Canadian Telecoms - we deserve better.

• lini⁷ (@darlenebatoon) reported 24 minutes ago

  @Shawhelp any wifi maintenance work in and around Bridlewood/Somerset area? our internet connection is down for an 1 hour now

• Still Helen for now (@shellacsister) reported 27 minutes ago

  @Shawhelp Is your e-mail server down? Mom & I are unable to access our e-mail accounts.

• Kate Woolley (@katetakespics) reported 28 minutes ago

  I didn’t want anything fancy, just something functional. They “couldn’t help” so I accepted an incredible deal with @TELUS, closed my @ShawHelp account & called to get a shipping label for the busted modem. I sent it back the next day. Tracking shows it arrived July 15th. 📦

• Jbug (@TheJbug79) reported 29 minutes ago

  @Shawhelp Given I have seen multiple people “report disruptions” now with the same issue, I suspect this is a delivery problem and not something to do with my location specifically.

• lini⁷ (@darlenebatoon) reported 29 minutes ago

  @Shawhelp any wifi maintenance work in and around Bridlewood/Somerset, Calgary area? our internet connection is down for an 1 hour now

• bumble.prince (@bumbleprince) reported 31 minutes ago

  @Shawhelp hello, will this outage be fixed soon?

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