Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Don Ellis 🇨🇦🇺🇸🇬🇧 (@Don_COi) reported a minute ago

  Turn a $10 donation into $30 by texting KIDS143 to 30333 and #ChipinforKids to help make it #SoALLKidsCanPlay @Shawinfo @ShawClassic

• Jeremy (@jeremitis) reported a minute ago

  Why does @Shawhelp have the worst customer service in the world? It’s time to switch to #Telus

• painfully ishgardian man (@finalfantasy420) reported 3 minutes ago

  @shawhelp any service interruptions in edmonton? experiencing serious streaming lag + MMO rubberbanding right now

• Jose Armando Arias (@arias_armando) reported 4 minutes ago

  I’m done with @ShawInfo #Shaw this is the third time in this year with NO service! , last time was 6 days to attend my call in #northVancouver no empathy for customers

• Dan (@SpacemanDanR) reported 5 minutes ago

  @Shawhelp hi, is there an internet outage in north vancouver? My modem says it's connected but there's no internet

• Michael MacKeigan (@mckgn) reported 10 minutes ago

  @Shawhelp is there an issue in west Calgary? My modem dropped of and has been blinking green for 20 minutes.

• Angel Tse 謝安怡, MD (@AngelTse27) reported 14 minutes ago

  @Shawhelp Is there a major outage going on right now? I have no internet in Burnaby for 30 minutes and I’ve tried plugging and unplugged the modem, does nothing. No one replied to dms either

• Kurian M. Tharakan (@KurianTharakan) reported 18 minutes ago

  @ShawInfo are you serious? I can't see a list of menu options before I buy something from you? Very poor customer service. SMH. 3/3

• Don R. (@dondobongo) reported 19 minutes ago

  @Shawhelp I'm wondering why @GolfChannel is showing Feherty marathons yesterday and today, in the US Open slot? I pay for and would like to watch @usopengolf on the golf channel as scheduled - wtf?

• Barbara Robillard (@LunaDeSerenity) reported 21 minutes ago

  @Shawhelp Good Morning! Is there an outage in NE Calgary near Applewood (Elliston Park)? Woke up this morning to no internet

• Egg (@AndisonSullivan) reported 21 minutes ago

  @Shawhelp Oh hey! The internets still ****!

• Cesar (@CesarCe59812370) reported 26 minutes ago

  @Shawhelp - is there an internet problem in Burnaby, around Deer Lake? Burris street and Canada way?

• Ms. Donna (@DCTFTW) reported 26 minutes ago

  @Mickmac15085908 @Shawhelp Don't get me wrong I understand why companies do credit checks but I've been a customer of theirs for probably way more then a decade, why don't they just look at my account.

• Camille Musson (@camibeef) reported 26 minutes ago

  @Shawhelp The internet is down in the 3700 block of Napier Street in Burnaby. Any idea when service will be restored?

• Heather Punkert (@Heartweaver) reported 27 minutes ago

  @Shawhelp Hi; is there an outage in the st.John’s area in wpg mb - my house just lost all power

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