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Shaw

Shaw Outage Map

The map below depicts the most recent cities worldwide where Shaw users have reported problems and outages. If you are having an issue with Shaw, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pitt Meadows, BC 2
Calgary, AB 203
Brampton, ON 2
Surrey, BC 57
Edmonton, AB 153
West Kelowna, BC 4
Victoria, BC 42
Nanaimo, BC 9
Vancouver, BC 120
Coquitlam, BC 15
Whitecourt, AB 1
Edson, AB 1
Winnipeg, MB 41
Spruce Grove, AB 3
Port Coquitlam, BC 2
Chilliwack, BC 4
Vernon, BC 2
Schreiber, ON 1
Burnaby, BC 3
Montréal, QC 6
Lethbridge, AB 5
Thunder Bay, ON 3
Saskatoon, SK 12
Aberdeen, BC 1
Campbell River, BC 3
Toronto, ON 19
Richmond, BC 4
Sidney, BC 4
Abbotsford, BC 6
St. Albert, AB 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sogensannin
    Jeremy Colli (@sogensannin) reported

    @ShawInfo hey who do I speak to to complain about one of your customer service? They told me I was off contract and I needed to sign up again then told me the package I chose would be cheaper for more, but it was just more.

  • SunshinesDad
    SunnyD (@SunshinesDad) reported

    @Shawhelp Is there an internet outage in Lethbridge, Alberta? It has been down for a while at my house.

  • RyanTalbotMay
    Ryan Talbot May (@RyanTalbotMay) reported

    @Shawhelp My e-mail seems to be broken. It was randomly saying my password was wrong, so I changed it on my profile. Now when I go to log in I get this "HTTP ERROR 400 account is not active:..." Before I changed my password, it just said it was incorrect...

  • DantheKanadian
    Dan (@DantheKanadian) reported

    @Shawhelp I tried messaging you and your agent River just took off without any further help.

  • cobalt766
    Cobalt (@cobalt766) reported

    @Shawhelp my internet is extremely unstable again. Is there outages?

  • deenamusing
    Deena Diaspora (@deenamusing) reported

    @Shawhelp where can I complain about that encanto commercial to? Great service at #shaw but the worst commercials I have ever seen

  • Kas3er4
    Kasper (@Kas3er4) reported

    @Shawhelp My Shaw Chat is not working. My wifi box is stuck on flashing green after resetting from solid red.

  • karen12steps
    Karen B (@karen12steps) reported

    @Shawhelp help! My internet isn't working?

  • WCGamez
    🍁SouthShores🍁 (@WCGamez) reported

    I’ve subscribed to @TSN_Sports TSN+ for about a month now and had nothing but issues with a few of the “+” channels. I’ve sent off requests for help with zero replies from TSN and my ISP @Shawhelp says my Gig+ internet has no issues at all. TSN streaming is a waste of money

  • rpetti
    Rob Petti (@rpetti) reported

    @Shawhelp is there a known internet outage in the Lincoln park area of Calgary right now?

  • ssfw0817
    Yusuke Hyogo (@ssfw0817) reported

    A Shaw representative just hang up the phone call while I was waiting for the account record. I was billed for the service I cancelled and told to return the equipment but I still haven't received a shipping label... What a great service, Shaw... @ShawInfo @ShawInfo

  • kimmie4724
    kimmer (@kimmie4724) reported

    @ShawInfo is there something wrong with your webmail? The page to login hasn't loaded for me for days n

  • Coriosaba
    coreysaba (@Coriosaba) reported

    @Shawhelp If you live in victoria I highly suggest never getting shaw mobile way too many dead spots fido was alot better

  • MrJOcean
    James M. R. Ocean (@MrJOcean) reported

    My vehicle got broken into last night. No damage but they stole modems I was going to return to @ShawInfo today. I called them up to let them know and they were like "cool story pay $200 and file insurance claims to pay more that way. Only options" Thanks for caring shaw

  • InsanelyHealthy
    Insanely Healthy (@InsanelyHealthy) reported

    @ShawInfo This building has your name on it. Do you support men invading female spaces?

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