Shaw Outage Map

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Shaw Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Oxide08 (@Oxide08_TTV) reported

    So I just got told by my internet/tv/phone provider that the previous customer service rep lied to me about my plan and charges on my account to keep my business. Classy move @Shawhelp

  • Why YYJ? (@CaliopeWails) reported

    @Shawhelp No the one technician speaks for the service you have provided me. And it’s been poor.

  • Why YYJ? (@CaliopeWails) reported

    @Shawhelp And to be fair they were t driving while at the previous service location and could call when they knew they would be late. So your first reply makes me more #pissedoff

  • Why YYJ? (@CaliopeWails) reported

    @Shawhelp Hey Shaw I sure got a call when you wanted to cancel/rebook a scheduled service appointment. Sure didn’t get one when you were going to be late for the rebooked one. Been a long wait for Service #pissedoff #Shaw #ShawCable

  • lol (@Ilovecreepers12) reported

    @ShawInfo If you wanna help take down some of your stupid aid so I don’t have to see them every 10 minutes when I’m trying to watch a YouTube video I just get constantly fed Shaw blue curve ads

  • lol (@Ilovecreepers12) reported

    @Shawhelp I wish my weekend went a bit better if I did not get constantly spammed with your shaw blue curve ads every 10 minutes on YouTube I’m not going to lie I had really bad experience with you and seeing you do this to me every 10 minutes drives me up a wall

  • lol (@Ilovecreepers12) reported

    @Shawhelp Well I wish my weekend and week would’ve went better if I did not have to see you’re stupid shop blue curve ads every 10 minutes as much as I love you guys with your terrible Wi-Fi but you’re advertising me something that I can watch my Wi-Fi usage I dont need that

  • Steven Lee (@steveleenow) reported from Surrey, British Columbia

    @Shawhelp internet and cable are down in Surrey, British Columbia.

  • Corey Friesen👻 (@FriesenCorey) reported

    @ShawInfo my internet is down I’m literally pay $109 a month for internet that literally just shuts off out of no where all the time.

  • Kami (@kamidivinity) reported

    @Shawhelp my internet went down again thanks a lot shaw. I cant wait till my contract is up so i can get rid of this terrible internet service

  • Cygamerök 🛡 (@Cygamerok) reported

    I'm not too sure if I can w8 for appointment two weeks for my internet to looked at, @Shawhelp . Bth, I been a really good customer and paid good money for my household's needs. I been working hard and yet my future dream as twitch content creator. Appreciated to renegotiate.

  • John Ehrlich (@AlderleFarmCafe) reported

    @Shawhelp I need help with my shaw account

  • Trevor Butte (@The_Butte_Man) reported

    @AndrewDonegan1 @Shawhelp We are also in the Auguston area. Funny how they said there were no issues.

  • Devrie Beckett (@DevrieBeckett) reported

    @Shawhelp your call back service is crap ... when I get a call back, it's telling me to press 1 to start the call, and it's not working :(

  • Andrew Donegan (@AndrewDonegan1) reported

    @The_Butte_Man @Shawhelp We also had problems in the Auguston area of Abbotsford yesterday.

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