Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• ShannonGB - 🧡 - Get the damn shot 💉 (@buchart) reported 5 minutes ago

  Hey @Shawhelp. There seems to be an outage in Southeast Edmonton. It would be nice to see you tweet out something on that and also reflect that on your website. Been without cable or internet for over an hour too.

• Tom Thomson (@fotogtom) reported 5 minutes ago

  @Shawhelp Ya I did and they couldn’t chat me through the problem and won’t book a time to come that doesn’t involve me having to take a few hours off work or that my wife can do after she gets home at 4 even after saying 3-5 is a normal available time for your techs

• Eddy Leite (@eddy_leite) reported 10 minutes ago

  @Shawhelp worst service ever!!!!! Impossible to speak with anyone in the chat option !!!!! Bring people back to answer our inquires!!!!

• Jon Suk (@JonSuk) reported 12 minutes ago

  @Shawhelp Hi, when will you have Apple Watch support on Shaw Mobile, as Telus and Rogers do?

• Ian Achille (@IanAchille) reported 13 minutes ago

  @Shawhelp is internet down in Westmount in Edmonton? Hasn’t worked all day. Cable fine.

• Karie-Anne Hawthorne (@hawt_pocket) reported 15 minutes ago

  @Shawhelp our Bluecurve TV hasn't been working for over an hour now...are there issues in North Langley? I've unplugged it...and plugged it back in....and I'm just getting a black screen. Guide works for a second...but if I change the channel the channel isnt showing the program.

• Cinnamon (@Cinnamo02380678) reported 18 minutes ago

  @Shawhelp Is there someway you can fix the pixelation and cutting out of your higher channels? Its getting to be a regular thing in #yvr and teally annoying. I pay for clear channels, not this bullshit. Shall i move to #Telustv?

• Nate (@FryguyArk) reported 22 minutes ago

  @Shawhelp fix your internet your messing with SC time!

• Shaun (@TheSirShaun) reported 23 minutes ago

  @Shawhelp how come I can’t record the stingray loud channel anymore? Is it a copyright issue or something?

• Dubious Mug (he/him) (@alchahest) reported 25 minutes ago

  @Shawhelp eyyy after the scheduled maintenance the 5g wifi works but the slow wifi doesnt, two of my devices need the slow wifi, what's up

• summer (@Capicollo587) reported 28 minutes ago

  @Shawhelp Shaw what country does your internet customer service work from ?? I live in Canada and they don’t speak English or French ?? Asking for a friend

• pol (@PauIDizon) reported 30 minutes ago

  @Shawhelp Our internet hasn't been up for 30 mins help bruh literally got my account suspended on val

• driver (@GigNomad) reported 33 minutes ago

  @Shawhelp I am not doing the PM garbage with you. It takes too dam long too connect too someone.

• driver (@GigNomad) reported 36 minutes ago

  @Shawhelp @ShawInfo two days in a row, the services have been down. TV barely working, internet slower than a snail. What the hell is going on? You want more and more money and can't provide top notch service

• Shaun Tomko (@shauntomko) reported 37 minutes ago

  @Shawhelp Good morning. Are there any outages in Leduc/Beaumont region of Alberta? Cable & Wifi are out and rebooting modem didn’t help.

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