Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 144
Vancouver, BC 132
Edmonton, AB 88
Surrey, BC 64
Winnipeg, MB 20
Toronto, ON 18
Coquitlam, BC 14
Burnaby, BC 10
Montréal, QC 9
Langley, BC 9
Victoria, BC 8
Red Deer, AB 8
Richmond, BC 6
Nanaimo, BC 6
Airdrie, AB 5
Maple Ridge, BC 5
New Westminster, BC 5
Duncan, BC 5
North Vancouver, BC 5
Abbotsford, BC 5
Medicine Hat, AB 4
Sherwood Park, AB 4
Creston, BC 4
Powell River, BC 4
Nelson, BC 3
Coquitlam, BC 3
Okotoks, AB 2
Guelph, ON 2
100 Mile House, BC 2
Saskatoon, SK 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Olie_Van Olga Dziuban (@Olie_Van) reported

    @Shawhelp is there an outage at Langley? No Internet at 198ST & 96AVE

  • b_courchesne VintageBobby (@b_courchesne) reported

    @revmacd @Shawhelp Having similar issues in Langley Meadows, no service

  • revmacd Steven MacDonald (@revmacd) reported

    @Shawhelp is service in Walnut Grove, Langley currently down? We seem to have just gone offline about 15min ago? Please advise?

  • briancritch ft mac bruin (@briancritch) reported

    @Shawhelp T9k1l5 dickens field fort Mcmurray we are down please help

  • verydarkEnergy DarkVoid (@verydarkEnergy) reported

    @JamesieK @Shawhelp @shaw do you guys not notice there is a outage

  • wpgguy x - carbon based life form 🇨🇦 (@wpgguy) reported

    Hey @Shawhelp you having issues in the Ek area of Winnipeg ? Kid got booted from online school twice and the internet and TV has blown up but good in the 2 hours I have been home.

  • dirtytoes12 J (@dirtytoes12) reported

    @Shawhelp is there service outages in South Edmonton

  • Y0ungMan JussAguy (@Y0ungMan) reported

    @Shawhelp y’all are really some ***** rats huh! I have to call and turn up on a poor customer service representative before the charge of $321.17 on my account that your employees have been hitting my line day and night for is changed to -$11.00 that you owe me!!Goodness gracious

  • Kelly_7790 Blair Kelly (@Kelly_7790) reported

    @Shawhelp What do I have to do to get some help???

  • SaladGoat StickBoy SaladGoat (@SaladGoat) reported

    @Shawhelp I have two boxes connected and it is the same seven channels on both boxes. The only thing on that page that might help is bypassing the splitter - but would the splitter affect only seven channels? (HD - I didn't check the pointless SD channels)

  • Catheri2020year Cathey Z. (@Catheri2020year) reported

    @Shawhelp Hi there, is there outage in Langley, BC? I can’t connect to internet right now

  • JamesieK JimmyK (@JamesieK) reported

    @ShawInfo There is an outage in Langley and you are not reporting it. Why is that, and when will it be fixed?

  • F1llup Phil Hull (@F1llup) reported

    @Shawhelp when will service be restored in the Elmwood area of Winnipeg MB. Not complaining on a Friday off, but my boss is concerned

  • revmacd Steven MacDonald (@revmacd) reported

    @Shawhelp Is there a service outage in Walnut Grove right now?

  • renegourley Rene Gourley (@renegourley) reported

    @Shawhelp what is going on with the Internet in North Vancouver? I am in the chat support queue for the second time today. The first time, your automated assistant kicked me out of the queue before an agent even responded. That was after waiting almost an hour.

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