Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Robert Frith (@The_Frith) reported 11 minutes ago

  Had the absolute worst customer service experience of my life with @ShawInfo. Really having a great night having multiple panic attacks about not being able to have discord date night with my long distance girlfriend for a week!

• Janette Scott 🇨🇦🇺🇦 (@winemgr) reported 11 minutes ago

  @Shawhelp Is there any outages or interruptions to service in the Inglewood Calgary area?

• яαѕтα вσy (@Dvlz4444) reported 11 minutes ago

  @Lianebisaillon @Shawhelp Send a dm to @zimtechh he would be of help okay last week he was then one who helped me out with my account

• Chris Roy (@ChrisRoyTarpan) reported 14 minutes ago

  @Shawhelp Hi! My service has been out in port coquitlam since pre-9am but I see that the support page is listing no outages in the lower mainland. I am seeing an outage alert when I log into my shaw, but no details. Can I get confirmation that the issue is known and an eta?

• CC Billard (@tutinbillard) reported 15 minutes ago

  @Shawhelp any reports of issues in Saskatoon ? Cant find anything online and our service have been off for 2 hours now. Thanks

• ceascape.business.solutions (@Ceascape_ca) reported 16 minutes ago

  @Shawhelp and down again in #pittmeadows. Please stop. Our bill is paid and we are trying to work. Turn it back on p,ease.

• J V 🇨🇦 (@JVohnn) reported 19 minutes ago

  @ShawInfo #shaw one”s an excellent company that becomes officially a joke. Technical Support, and customers service from 60-70% retain a lack of English language, some with attitude toward customers. Not to mention their incompetence.

• Thomas The Tank Stevenson (@tank_stevenson) reported 22 minutes ago

  @Bell_MTSHelps a bit of rain and the internet goes out???? You charge too much for a service that I don’t get for half of nearly every day. Called so many times and told the same bs by untrained staff. What ya got @ShawInfo

• ceascape.business.solutions (@Ceascape_ca) reported 22 minutes ago

  @Shawhelp internet down on #pittmeadows. ETA on getting it up?

• Lara😷 (@snickerdydoodle) reported 22 minutes ago

  @Shawhelp Hi Shaw. Is there a webmail problem? Currently cannot access email. We have tried multiple devices.

• George (@Georgedoucette) reported 29 minutes ago

  @Shawhelp I have had outage for over 4 hours now not saying outage in my area but no one can seem to resolve jt . Extremely frustrating

• ceascape.business.solutions (@Ceascape_ca) reported 30 minutes ago

  @Shawhelp came up. Went down. Is there a number to call

• ConfusedCDN ☮️ 🤓 🚀 💘🌎🇺🇦 (@MannyChehil) reported 32 minutes ago

  Shaw is down again! Shaw went down at June 19, 2022 at 08:45PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp

• Jules (@judodev) reported 32 minutes ago

  @shawhelp Is there an outage in Norwood/St. Boniface YWG? Internet suddenly crapped out a few minutes ago.

• CDNinSK (@CDNinSK) reported 34 minutes ago

  @Shawhelp So I take it you have no intention to support the Fire Stick?

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