Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• conrad jaye (@5K4D) reported 7 minutes ago

  @Shawhelp Do we know why it went from a 40 to a 90 a few months ago and is about as fast as it would be if it routed through Ontario? It rrally seems like this is a messed up ping issue.

• Theonewolf (@mitchjwilliams) reported 7 minutes ago

  @Shawhelp Golden to Rossland outage

• dmitrym (@dmitrym) reported 7 minutes ago

  . @Shawhelp are there any outages in Vancouver area? Internet down but nothing on the outages list.

• Bilboswaggerton (@TheBilboswagger) reported 8 minutes ago

  @Shawhelp Can you guys get rid of your crap help bot and replace it with a real person

• Zero439 (@Patches439) reported 9 minutes ago

  @Shawhelp Oh well what I’m running into with the login in and that it’s still saying I have to pay them for crave as well and it’s making me confused

• ༒ (@vShvtta) reported 10 minutes ago

  @Shawhelp apps not working can’t upgrade box

• Valentina (@Valenti01600593) reported 14 minutes ago

  @FrustrationIsle @Shawhelp I understand how you feel I too was having this issue few days ago but thanks to @Recoverytech100 on Instagram he was the one who came to my aid the support was unable to help instead they auto responded to my complaint

• conrad jaye (@5K4D) reported 15 minutes ago

  @Shawhelp i am in bc. I ping 60 to ubisoft servers in new york and 90 to their west coast server. Is there a missing link in the route or a bad server?

• Zero439 (@Patches439) reported 16 minutes ago

  @Shawhelp Ok I’ll try just hope they don’t bounce me back to your side and back and forth those type games f issues are evil

• Rina Liddle (@RinaLiddle) reported 18 minutes ago

  @Shawhelp I've already had the technician out this morning, that's why it's fixed. Your technicians are super awesome. But your chat support is not. They would not have sent a technician over had I not insisted. Thanks for following up.

• C’estMoi (@LifeofJanine) reported 20 minutes ago

  @Shawhelp Please bring back DIY. Magnolia Network is so American it’s painful to watch. We miss the Canadian content.

• Dale Butterfield (@dalebutterfield) reported 22 minutes ago

  @Shawhelp service is down in Nelson BC. Is this being fixed soon?

• SSG_Nykon (@NykonRs) reported 22 minutes ago

  @Shawhelp @demonprophet Lmao. He has been bringing this issue to your attention for a while now. No one at this company gives two shits. Be real with youself

• Steve (@itssteveeh) reported 24 minutes ago

  @Shawhelp no outages reported on your website but my power went out last night, haven’t had service since it came back on hours ago?

• Alan (@aches63) reported 25 minutes ago

  @TSN_Sports I am sitting here trying to watch The Masters on TSN3 and the picture is horrible again. Other channels are fine. This is on @Shawhelp in Calgary. Any idea what could be wrong?

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