Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• The Stretford Ender (@ollerson) reported 7 minutes ago

  @Shawhelp having internet issues in Vancouver. Is there service issues at the moment?

• Cinnamon (@Cinnamo02380678) reported 11 minutes ago

  @Bryan_Leitch @Shawhelp See Shaw? Its happening all over. Me replying in your useless DM box isn't going to fix it. Only your tech department can rectify it. Make it happen, or start losing customers

• Karie-Anne Hawthorne (@hawt_pocket) reported 12 minutes ago

  @Shawhelp our Bluecurve TV hasn't been working for over an hour now...are there issues in North Langley? I've unplugged it...and plugged it back in....and I'm just getting a black screen. Guide works for a second...but if I change the channel the channel isnt showing the program.

• Eddy Leite (@eddy_leite) reported 14 minutes ago

  @Shawhelp Glad to see a phone number now, but once you connect on MyShaw we can’t never find a phone number, a phone number is very easy to be found when buying a Shaw Product! Called that number and had someone within 1 min trying to sell me a Shaw Product! Managed to get the issue solved

• Fresh Printz (@_FRESHPRINTZ_) reported 18 minutes ago

  @ShawInfo fix your app so I can Pau my bill please! Been looking for a full month!

• Darrell Dykstra (@DarrellDykstra) reported 25 minutes ago

  @Shawhelp internet in Tuscany just went down.

• Nathan Adams (@N8Lights) reported 26 minutes ago from Calgary, Alberta

  @Shawhelp can somone help me please

• Jason Lee (@JasonLe26314305) reported 26 minutes ago

  @Shawhelp Shaw down wtf

• Eddy Leite (@eddy_leite) reported 28 minutes ago

  @ShawInfo @Shawhelp I cant believe how hard it is to talk to customer service is!!! WORST EXPERIENCE EVER!!! This new chat service is the worst!!!! HORRIBLE HORRIBLE - WE WANT TO TALK TO PEOPLE NOT MACHINES!!!!! AHHHHHHHHH

• David (@DavidfromtheN) reported 29 minutes ago

  @Shawhelp service keeps dropping in Niverville, any known issues?

• Mama💗 (@_Nwachinemere) reported 33 minutes ago

  @Shawhelp hi, currently experiencing internet outage around SE Calgary Fishcreek park, is this being resolved?

• Matt Lorenzi (@stickers66) reported 33 minutes ago

  @Shawhelp Wondering if there are issues in the New Westminster area. Speed is great, but then out of nowhere the connection drops altogether - usually when I am on a Zoom call.

• Krystal Hansen (@Krystalily369) reported 33 minutes ago

  .@ShawInfo Is anyone else’s internet down in West Vancouver?

• Cinnamon (@Cinnamo02380678) reported 33 minutes ago

  @Shawhelp Sorry, I don't do dm's for a number of reasons, and should not be forced to. All I'm asking is for you to to get to the bottom of this pixelation issue from the bigger networks, or your IT department. I'm not the only one that has this issue.

• Natasha ♧ (@GawlsUnlimited) reported 36 minutes ago

  @ShawInfo GET YOUR ACT TOGETHER AND FIX THESE DAILY WIFI OUTAGE PROBLEMS.

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