Shaw

Shaw Outage Map

The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shaw users affected:

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 156
Edmonton, AB 100
Vancouver, BC 90
Surrey, BC 54
Winnipeg, MB 21
Toronto, ON 20
Coquitlam, BC 14
Victoria, BC 9
Medicine Hat, AB 8
Langley, BC 7
Airdrie, AB 7
Burnaby, BC 7
Nanaimo, BC 5
Sherwood Park, AB 5
Maple Ridge, BC 5
Saskatoon, SK 5
Kelowna, BC 4
Coquitlam, BC 4
Richmond, BC 4
Montréal, QC 4
Guelph, ON 3
West Kelowna, BC 3
Cochrane, AB 3
North Vancouver, BC 3
Red Deer, AB 3
Creston, BC 3
New Westminster, BC 3
Abbotsford, BC 2
Comox, BC 2
Lethbridge, AB 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Useless internet, **** modems

  • APSpoon Spoon (@APSpoon) reported

    .@Shawhelp I’ve been having major issues with my upload speed to the point I can’t create content on twitch. I was just told my area is in an outage that started on June 8th with no update whatsoever when it will be resolved? Is there nothing we can do here?

  • rrcool53 rrcool (@rrcool53) reported

    @Shawhelp It's like kicking the can down the road is Shaw's answer for anything

  • tsundokugames Jared Pachan (@tsundokugames) reported

    @APSpoon @Shawhelp Keep calling them until you get someone who understands. Shaw's upload isn't great to begin with but if you're onnthe Fibre you shouldn't be getting massive issues. That said, I'm confident my upload issues are Shaw related, too.

  • sassimommi •Sassi• (@sassimommi) reported

    @Shawhelp is there an outage in the Innisfail area? My internet dropped.

  • APSpoon Spoon (@APSpoon) reported

    @tsundokugames @Shawhelp I get your help more on then when my upload is more than 3Mbps <3

  • reallywow99 Mary Jane Kelly 🇨🇦 (@reallywow99) reported

    @Shawhelp I have no Wi-Fi. Is the internet down in Victoria, BC ?

  • bapple420 Brad Apple (@bapple420) reported

    @Shawhelp Shaw internet and Cable is down in New Westminster. What is the issue?

  • andrewvzach Andrew Zach (@andrewvzach) reported

    @Shawhelp is there an issue with the Shaw outgoing mail server without authentication in the Okanagan. I have 3 multifunction copiers that have stopped emailing. Thank you

  • Rogie_The_Medic Rogie_The_Medic_Says_Wear_A_Mask. 🇨🇦 (@Rogie_The_Medic) reported

    @Shawhelp @sassimommi Do you have any updates to share on the outage in Innisfail? Would be nice to know how long the outage may last and what the problem is.

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp like clock work. About same time everyday internet is going down. Useless.

  • pressmanpete Mister 👟🇨🇦✌️🦇 (@pressmanpete) reported

    @Shawhelp Is their an outage in West Edmonton. No service all afternoon. Cable, Intern, Phone all gone.

  • NerdyNessa88 Vanessa (@NerdyNessa88) reported

    @APSpoon @Shawhelp Absolutely ridiculous. @Shawhelp Shouldn't be allowed to charge someone for their full package, not inform them of an outage and than not do something to help their bill out while getting garbage internet.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw's a **** company. It's companies like Shaw that's the reason why Canada has some of the shittiest and most expensive internet in the world.

  • sassimommi •Sassi• (@sassimommi) reported

    @Shawhelp Chatted on the app, outage in our area I guess.

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