Shaw Outage Map
The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shaw users affected:
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 191 |
| Edmonton, AB | 136 |
| Vancouver, BC | 111 |
| Surrey, BC | 52 |
| Victoria, BC | 36 |
| Winnipeg, MB | 31 |
| Toronto, ON | 21 |
| Coquitlam, BC | 11 |
| Medicine Hat, AB | 9 |
| Langley, BC | 7 |
| Sherwood Park, AB | 7 |
| Airdrie, AB | 7 |
| Saskatoon, SK | 6 |
| North Vancouver, BC | 5 |
| Kelowna, BC | 5 |
| Nanaimo, BC | 5 |
| Maple Ridge, BC | 5 |
| Montréal, QC | 4 |
| Burnaby, BC | 3 |
| Port Moody, BC | 3 |
| Abbotsford, BC | 3 |
| Guelph, ON | 3 |
| West Kelowna, BC | 3 |
| Cochrane, AB | 3 |
| Coquitlam, BC | 3 |
| Richmond, BC | 3 |
| Red Deer, AB | 3 |
| Fort McMurray, AB | 2 |
| Spruce Grove, AB | 2 |
| New Westminster, BC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
LindaSmithShpk
(@LindaSmithShpk) reported
@Shawhelp is there an issue in Sherwood Park? We have blue curve and were showing that it's connected but we have no TV and internet is extremely slow. My husband keeps getting kicked off his work calls!
-
Pat Grundle
(@pgrundle) reported
@Shawhelp Are you still having issues in White Rock?
-
ursa minor
(@starbear604) reported
@Shawhelp No, and I've approached @cbcgopublic to go after you. We've talked to 4 service reps & you sent over a technician to do nothing while there's a pandemic going on. You've ****** up big time, & you need to own it rather than gaslight us even further. #ripoff #Criminals #shawcable
-
Jenn
(@Bluenoser4ever) reported
@Shawhelp is there an outage in SE Calgary currently?? I have no internet service.
-
DJA
(@6_4_3DoublePlay) reported
So @ShawInfo had done something sneaky. Because I pay my bills on time and don't need auto-pay they charge me 5 Bux extra per line because I don't have autopay turned on. So 260 a month is now 280. Never missed a payment. #scam
-
Danny Holloway
(@FitSince96) reported
@Shawhelp anyone having internet issues in St.Albert? AGAIN!!!!
-
- Smooth as Eggs -
(@CFLiP15) reported
@ShawInfo Your services have been great and your fibre internet is fire but what sucks is now living in rural BC and not being able to use Shaw internet because it's unavailable. Could you work on running some lines out this way? Lol #internetproblems #fibrewouldbegreat
-
Lila Mansour🧕🏼
(@lilaXmansour) reported
@ShawInfo your internet is terrible! I cannot complete my online school and work on LTE for two days straight!
-
Trevor Butte
(@The_Butte_Man) reported
@Shawhelp Thank you! Any ETA on a fix
-
Kelly Dodge
(@DrBalDodge) reported
@Shawhelp is there an outage of the internet for V3Z0X5 ?
-
Avery
(@Av23_) reported
@Shawhelp is there internet service outage NW Calgary right now?
-
Niesa Silzer
(@niesas) reported
Hey @Shawhelp tried phoning the number on my business account invoice, which is the same as the website and it's going to some poor guy in Houston. He says his cell is getting over 100 calls a day. What's the right #? How can we help him stop getting your calls?
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Lila Mansour🧕🏼
(@lilaXmansour) reported
@ShawInfo your internet SUCKS
-
silkheart
(@silkheart1) reported
@Shawhelp anyone there ? Is there an issue in NW Brentwood?
-
wattro
(@wattro520) reported
@Shawhelp why does your rewind functionality fail all the damn time? I'll rewind 2 or 3 minutes, and it just goes back to live instead of playing from where I rewound to. This happens way too often. No, my HD is not full.