Shaw Outage Map

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Burnaby, BC 1145
Vancouver, BC 690
Edmonton, AB 437
Calgary, AB 357
Winnipeg, MB 277
Surrey, BC 204
Red Deer, AB 200
Montréal, QC 133
Saskatoon, SK 117
Mississauga, ON 102
Toronto, ON 53
Kelowna, BC 51
Victoria, BC 50
Langley, BC 40
Coquitlam, BC 35
Cambridge, ON 34
Richmond, BC 34
Sault Ste. Marie, ON 32
Sherwood Park, AB 32
Thunder Bay, ON 30
Lethbridge, AB 29
Nanaimo, BC 29
Airdrie, AB 29
North Vancouver, BC 24
Prince George, BC 24
Regina, SK 21
St. Albert, AB 20
Chilliwack, BC 20
Maple Ridge, BC 18
Trail, BC 15

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Shaw Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Saige (@SaigeGames) reported

    Hey @ShawInfo why is your service complete dogshit rn lol, asking for a friend

  • Rob Grey (@rgrey1) reported from Westmount, British Columbia

    @Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me

  • Daiven S (@Daiven_19) reported

    @Shawhelp It’s still not working for me. Lagging like crazy

  • mediar (@mediarz) reported

    No internet for 26 hrs. No sign of repairs. No notifications. No eta. @TELUS @TELUSsupport to keep me as a customer, all you had to do was keep delivering your over-priced service. But you can't even do that. Tomorrow I switch to @Shawhelp along with my neighbours. Good riddance!

  • Browner (@Browner23K) reported

    @Shawhelp cannot get the event pre show on 601. Ordered the fights and showing errors as well.

  • FreekshowInc (@FreekshowInc) reported

    @Shawhelp i am unable to pre-order the Tyson fight, keep getting errors all day.

  • Parshantwadhwa (@Parshantwadhwa1) reported

    @DaveBoyle3rd @TELUSsupport @Shawhelp I am on hold with Telus as well, i have the same issue since last week. So i believe it's a know issue but not known to Telus.

  • Dave Boyle (@DaveBoyle3rd) reported

    Hey @TELUSsupport I've had your Fibre since 9:30 AM and had two outages already. Come bring a box and pick up your crap I'm in Didsbury I'll stay with @Shawhelp. Tired of sitting on hold on the phone with you.

  • Alan Perkins (@Alan_Perkins_) reported

    @Shawhelp ... I am now being sent to a chat line that has tied me up for, so far, 90 minutes. I just want to cancel the channel. You need to make it VÈRY EASY as long as IM not changing my 2 year commitment ..... 2 end.

  • Alan Perkins (@Alan_Perkins_) reported

    @Shawhelp you need to change the way you deal with retention. I have a been a loyal customer for many years and currently under a 2 yr contract. A week or so ago I ordered Paramount Network online to watch Yellowstone. I'm now wanting to cancel Paramount ...1

  • Laurreen (@Laurreen) reported

    @Shawhelp No, it’s just I find my 2.4 devices get dropped but the 5G ones never do. So I was curious if it would help. Thank you.

  • Ugabug (@MaryPChipman) reported

    @Shawhelp We've been having problems recently with our Internet cutting out or being as slow as mud. Can I DM you now?

  • TurboT from PB (@EgersundFarmTom) reported

    @Shawhelp Raising my Internet and Cable package $684 annually for exactly the same package and telling me I have to sign a two year commitment or it goes up $1784 annually is just some fantastic customer service. Loyal customer for years but time to switch to Telus

  • 😇 (@3_putt) reported

    @wpgguy @Shawhelp Some idiot took out a pole !!!

  • Dave the tired 🇨🇦 (@wpgguy) reported

    @3_putt @Shawhelp This one was an area outage. Oh well.

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