Shaw Outage Map
The map below depicts the most recent cities in Canada where Shaw users have reported problems and outages. If you are experiencing problems with Shaw, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shaw users affected:
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vancouver, BC | 315 |
| Calgary, AB | 254 |
| Edmonton, AB | 203 |
| Surrey, BC | 174 |
| Winnipeg, MB | 51 |
| Toronto, ON | 36 |
| Burnaby, BC | 27 |
| Victoria, BC | 24 |
| North Vancouver, BC | 21 |
| Coquitlam, BC | 20 |
| Red Deer, AB | 15 |
| Langley, BC | 14 |
| Saskatoon, SK | 13 |
| Sault Ste. Marie, ON | 13 |
| New Westminster, BC | 11 |
| Sidney, BC | 10 |
| Sherwood Park, AB | 10 |
| Port Coquitlam, BC | 10 |
| Richmond, BC | 9 |
| Montréal, QC | 9 |
| Maple Ridge, BC | 9 |
| Abbotsford, BC | 9 |
| Nanaimo, BC | 8 |
| Coquitlam, BC | 8 |
| St. Albert, AB | 7 |
| Lethbridge, AB | 7 |
| West Kelowna, BC | 6 |
| Creston, BC | 5 |
| Thunder Bay, ON | 5 |
| Mississauga, ON | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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The Screaming Moist
(@Obijared) reported
@Shawhelp Outage in Winnipeg, postal code prefix R2G. Seems to be impacting businesses in the area as well.
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Brandi
(@branmoofin) reported
@cdwilyman @Shawhelp Is it fixed? Mine has been fixed! It was a problem on their end. I got a hold of them on the phone.
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Pierre
(@winnipeger365) reported
@Shawhelp Always done it through wifi on my phone. My pc sucks *****. Lol
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Faulty
(@Line_Fault) reported
@Shawhelp fix my internet!
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Evan
(@ChablukEvan) reported
@Shawhelp I sent you a DM about an outage in St. andrews. Any update?
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EmileM
(@emilapedia) reported
@Shawhelp is there an outage in South St Vital Winnipeg? Lost TV and Internet.
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Pierre
(@winnipeger365) reported
@Shawhelp I got 434 download and 102 upload right now. The last hour I've ranged from 100 download up to 434.....and 40 upload to 102. Wtf?
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jessyroos
(@jessyroos) reported
Holy frick @Shawhelp your chat bot linked to the small business login goes to residential services support. Found out after wasting 20 minutes there. Now I’ve been on hold for 15 on the phone. This is terrible customer service.
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Scott
(@Slummer90) reported
@Shawhelp Yeah I don’t know why it’s so slow today. I know it’s windy outside but could that affect wifi?
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✦♪Ocτσ♪✦
(@OctoAori) reported
@Shawhelp Then ******* retract the threat email you sent to my dad's inbox, **** off and stop ******' going after piracy, you dumb *****.
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Bring 🇨🇦 Troops Home!
(@GordBolton) reported
@Shawhelp Is your Cable TV service in Saskatoon out of service permanently?
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🇨🇦 Crowchild Bob
(@CrowchildBob) reported
@Shawhelp I was finally able to unplug and reseat the coax. No difference. The same issue still exists on channel 154
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The Screaming Moist
(@Obijared) reported
@Shawhelp I’m at work right now. Our office is down and so are a number of businesses on our street. I’m on hold with the business support team right now. I’m just letting you know.
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Brian
(@bunktuzzi44) reported
@shawhelp is there an outage in poco?
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AHR
(@ahopeross) reported
@Shawhelp Other than the Cranston outage are there any other outages right now in Calgary? Both my cable and internet are down.
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