Shaw outages and service status in Acme, Alberta

Problems in the last 24 hours in Acme, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Acme, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Acme, Alberta

Latest outage, problems and issue reports in Acme and nearby locations:

• 
  William Rivers (@truckguy77) reported 7 minutes ago from Kneehill County, Alberta

  @Shawhelp consulted with Shaw professionals at a retail outlet 2 wks ago with my addrs. Was assured it would be plug n play as there is already Shaw service there. The plan was to pick up the router on the 24th now I am concerned I won’t be able to do that

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TC-VAN (@RageGeist) reported 2 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  bc_2027 (@bc_2025_vision) reported 5 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Matthew Johnson (@McJohnson922) reported 9 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

• 
  b ☾ (@brandobrennan) reported 13 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 13 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Release the files (@BlackBlazeE) reported 15 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Don T Beakunt (@truebusterflash) reported 15 minutes ago

  @Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!

• 
  Ryan Brackenbury (@slackerman10) reported 15 minutes ago

  Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

• 
  bc_2027 (@bc_2025_vision) reported 18 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Lynelle (@Bogey_Putt) reported 18 minutes ago

  @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?