Shaw outages and service status in Acme, Alberta

Problems in the last 24 hours in Acme, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Acme, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Acme, Alberta

Latest outage, problems and issue reports in Acme and nearby locations:

• 
  William Rivers (@truckguy77) reported 23 minutes ago from Kneehill County, Alberta

  @Shawhelp consulted with Shaw professionals at a retail outlet 2 wks ago with my addrs. Was assured it would be plug n play as there is already Shaw service there. The plan was to pick up the router on the 24th now I am concerned I won’t be able to do that

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Release the files (@BlackBlazeE) reported 6 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

• 
  Common Sense Politics Please (@laxbird) reported 8 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Dave (@Danrek77) reported 8 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Rick Alsop (@RickAlsop) reported 22 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  bc_2027 (@bc_2030_vision) reported 24 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  🇨🇦Jay (@jayrlocked) reported 25 minutes ago

  @Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!

• 
  bc_2025 (@bc_2025_vision) reported 32 minutes ago

  @RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!

• 
  OC_2030 (@oc_2030_vision) reported 33 minutes ago

  @Shawhelp No. It looks like someone found the issue when they came back to work on Monday … next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy …

• 
  Gerrit Heikamp (@gerrit_heikamp) reported 34 minutes ago

  @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.

• 
  We Talk Wrestling (@WeTalkWrestling) reported 36 minutes ago

  @Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins