Shaw

Shaw Outage Report in Alert Bay, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alert Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alert Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alert Bay, Regional District of Mount Waddington, British Columbia 02/01/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BruceT425 Bruce Townley (@BruceT425) reported

    @Shawhelp 32 min on hold & no response on live chat. How can I get some help?

  • comp_thread Competitive Thread (@comp_thread) reported

    Anyone else tired of @ShawInfo internet cutting in and out this last week? We can't be the only ones having issues? 55 mins on hold is likely enough. Open to alternative suggestions...

  • SpencerStranks Spencer Stranks (@SpencerStranks) reported

    @Shawhelp your wifi pod fix last night did not resolve the issue, it is back with vengeance this morning :(. Still can’t remove them with app

  • RayCushenan Ray Cushenan (@RayCushenan) reported

    @Shawhelp Hi. I’m still having problems with internet dropping and with poor coverage inside the house. Complete service drops for several minutes in the afternoon are common. Including twice in the past hour.

  • joliwaves joli (@joliwaves) reported

    @Shawhelp They finally replied. They are sending another technician to come on the 6th! Sure, I'll just stop growing my business for 2 days. No problem at all! Thanks, Shaw! So glad I signed a contract! @Shawhelp @ShawInfo

  • RedHeadedPatti RedHeaded Patti (@RedHeadedPatti) reported

    @Shawhelp Is there any way to get some help with some pods that have died? We've been waiting in online chat for almost an hour and on the phone for almost as long, waiting for an agent....

  • IcarusSmith Mark Schochenmaier (@IcarusSmith) reported

    @Shawhelp just wondering why channel 12 and 16 say they are a subscription service in calgary

  • TysonTheMessiah Tyson Raffray (@TysonTheMessiah) reported

    @Shawhelp my cable has been down for over an hour, it has power but won’t function, I was in the middle of a movie and paused it, now nothing works, what’s going on?

  • joliwaves joli (@joliwaves) reported

    .@ShawInfo @Shawhelp shaw is easily one of the worst companies in Canada. I signed a contract for up to 25 Mbps upload internet and I'm lucky if I get 1 Mbps upload. I have spent at least 10 hours talking with tech support over the past couple months and nothing has improved.

  • Jaytriks Thing 1 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇭🇺 (@Jaytriks) reported

    @Shawhelp Is there a reason we have lost some tv channels? Lost some music channels, National Geographic and others???? Could you help?