Shaw

Shaw Outage Report in Alert Bay, Regional District of Mount Waddington, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alert Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alert Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alert Bay, Regional District of Mount Waddington, British Columbia 12/04/2025 21:05

December 04: Problems at Shaw

Shaw is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp Why do you call yourself "Shawhelp" if you refuse to #help?

  • GMaclagan Graham Maclagan (@GMaclagan) reported

    @Shawhelp Hi We need help with our wifi! We have two networks, one being your 5G product. Only one network works at a time, and the working one is usually very inconsistent with its strength. We also only get a signal in the front half of those, and none downstairs. Can you fix it?

  • QueerNativeYYC Reio (He/They)🪶 (@QueerNativeYYC) reported

    @dellmaryka @Shawhelp care to actually help your clients???

  • DavisMoors Leon Kisaragi (@DavisMoors) reported

    @Shawhelp wow 3pm and no wifi this is getting out of hand Shaw I'm getting sick of this excuse of a service, I want a new modem one that ACTUALLY works, I'm tired of paying for a broken modem that cannot stay connected, and before you say anything I did the whole reset

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp Seriously? You've done very little to help me. When does the next shift start? Maybe that person will be more helpful.

  • SherryByrgesen Sherry Byrgesen (@SherryByrgesen) reported

    @ShawInfo wow waiting for any kind of support for an hour!

  • ChattyKatherine Kathy L. (@ChattyKatherine) reported

    @cyberqt @Shawhelp Wow. Terrible and very unacceptable customer service!

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    Why the hell does @Shawhelp no longer offer HELP to people? Why have the account if no one can HELP? Why is everything online, now? Just DO YOUR F**KING JOB AND HELP!!!!!!!!!!!

  • Hurleyrules Hurleyrules (@Hurleyrules) reported

    @Shawhelp @cyberqt So, it's 7:03 by my clock. I'm assuming they've shown up and you have service again?

  • CarversKnife That guy (@CarversKnife) reported

    @Shawhelp I'm at work. Wife is saying internet is down. No outages in the area. SE Calgary Deerview area. Reset router and still nothing. Any help?