Shaw

Shaw Outage Report in Alix, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alix, Alberta 02/13/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JaysusMurphy Terry Robinson (@JaysusMurphy) reported

    @Shawhelp Just got "personalized" mail from you addressed to a number. Nice to know this is how you see people. Also an obvious to skirt the law against sending junk mail. Your paper mail will go into the recycling. Nice way to treat the environment. Immoral. Albertan.

  • kambo__g Kam (@kambo__g) reported

    @Shawhelp Hello. Is there a tv outage in the surrey fleetwood area? My parents tv isn’t working (wifi is working) pls advise

  • BCBawnee 🧡🌸𝕓Ãώ~Ň€𝑒🌈🇨🇦 (@BCBawnee) reported

    @Shawhelp is your app down? I haven't been able to log in all morning.

  • ceationepic1 ceationepic (@ceationepic1) reported

    @Shawhelp It’s a terrible customer service ? I have issue with blue curve ? I call customer service ,I am still waiting ! My internet have problem since 4 years they can’t fixed.I am always disconnected when I start using .pay over 150$ get terrible internet service it’s ridiculous

  • feresignum Sidney Just (@feresignum) reported

    @Shawhelp @TELUSsupport are you going to send me plastic trash in the mail? If not, I’d be happy to be your customer and ditch Shaw over this. I’ll pay the early exit fee, you give me internet and don’t send me garbage. Deal?

  • Therealtjackson Todd Jackson (@Therealtjackson) reported

    @Shawhelp I have been on hold with business support for 30 mins, I have reset the power on the modem(hitron) and the @ is not lighting up. this is a business account.

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • Todd_316 Todd (@Todd_316) reported

    @Shawhelp the Shaw guide is not showing the Summerslam PPV on the WWE Network channel Saturday Aug 21, there’s a PPV from last year listed instead. Please get an updated guide from the provider ASAP

  • elaweesa Elaweesa (@elaweesa) reported

    @Shawhelp internet is down in Agassiz

  • prosportsfan Alan (@prosportsfan) reported

    I pay $135/mo for my internet. My XB6 modem is defective (it's louder than my PC under load). I offered to pay to upgrade the modem, only to be told I had to sign to a 2-yr contract to do so. What a joke. This is why people are going to Telus. Terrible. @ShawInfo @Shawhelp