Shaw

Shaw Outage Report in Alix, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alix, Alberta 03/25/2026 20:50

March 25: Problems at Shaw

Shaw is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Vixenoire Vixenoire "Fox" (@Vixenoire) reported

    Me: Hey I work from home and I’m having connection issues and drops in my bandwidth. Asking for a fix for 1 yr. @ShawInfo tech: OK let me reset your modem settings so you’ll have no internet for awhile. ... Did I not just say I’M WORKING?! Honestly unbelievable. #yyc

  • gregramsden Greg Ramsden (@gregramsden) reported

    @ShawInfo internet outages in Edmonton/Sherwood park all day. Extremely slow and losing connection constantly.

  • arjundh arjun oil (@arjundh) reported

    @Shawhelp hey is there an internet outage in Victoria?

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp is the wifi down in McKenzie Lake?

  • gcsaunders Glenn Saunders (@gcsaunders) reported

    @Shawhelp if there is a power failure, how long will the Arris DPT keep service? I know I depends on usage so let's say no usage. Standby time only??

  • Allausia Rosann Campbell (@Allausia) reported

    @Shawhelp are there any known service issues in Red Deer?

  • adolwyn Beth Allan (@adolwyn) reported

    Is anyone else in the Beltline #yyc having trouble with their @Shawhelp internet today? It’s been glitchy all day for me and now it seems to have gone down for real.

  • happiebean Michelle (@happiebean) reported

    How do I talk to someone in my local @Shawhelp office instead of people who don't want to help. I just got hung up on by @ShawInfo customer service for asking about my local office!!

  • andrewds19 Andrew Stevenson (@andrewds19) reported

    @Shawhelp I spent hours on the phone already and had a technician visit. Shaw told me The only way to fix the problem is getting the pods. I’m not gonna pay more money or waste any more time on the phone to be told the same thing.

  • mitchdul Mitch Dul (@mitchdul) reported

    @Shawhelp why on my @NHLdotcom streaming app do you guys not show up as a service provider?