Shaw

Shaw Outage Report in Alix, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alix, Alberta 02/25/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WhiteRabbit963 White Rabbit 🍥 (@WhiteRabbit963) reported

    @Shawhelp Shaw is not Twitter DM support 😞 the above message is spam

  • poundofsteph Stephanie Pound (@poundofsteph) reported

    Internet just went down. We’re on Shaw. Mayfair Mall area. Assuming it’s weather related. #YYJStorm #WindStorm @Shawhelp

  • averagejoseph0 Avergejoseph (@averagejoseph0) reported

    @Shawhelp I appreciate the 25g of data in your network but when your off it the 2gb is Useless. As I work from my phone on the road I need better coverage

  • WhiteRabbit963 White Rabbit 🍥 (@WhiteRabbit963) reported

    @Shawhelp Your chat agent said that you couldn't fix the above issue, you're not affiliated with Twitter, and then he ended the chat.

  • kfarenholtz Kathy Farenholtz (@kfarenholtz) reported

    @Shawhelp It seems to magically have sorted itself out overnight. I guess your techs resolved the problem. Thanks for reaching out, though.

  • anuragdarvekar Anurag Darvekar (@anuragdarvekar) reported

    @Shawhelp Why DM let's talk here so world will know. It's a porting issue (shaw land line to shaw mobile services). You guys said that 2, 3 business days and it's already 7 business days.

  • anuragdarvekar Anurag Darvekar (@anuragdarvekar) reported

    @Shawhelp But when I call the customer service your one call center employee by name AMIN calls me unprofessional coz he doesn't have any solution to my problem. You guy make promises without giving a thought that it can be fulfilled or not

  • BPetersWatral Brenda Peters-Ватраль RN(NP), PhD (@BPetersWatral) reported

    @Shawhelp Nope! Spent a long time on the phone with a customer service person - we got the "News Package" and had to pay extra for CBC News Network. No confusion. Clear as a bell. $4/month. Complained til they credited the amount, but still forced to have Faux News.

  • RedZTheBest y - Stacey 🇨🇦 🔥 (@RedZTheBest) reported

    Any recommend a internet/cable service? I'm sick of Shaw! My cable & internet are always going down. I literally only have cable for hockey. The @Shawhelp crew are always responsive & helpful but you can only unplug reset & check your cords so many times before you give up #yyc

  • Nerdzillapaints Nerdzillapainting (@Nerdzillapaints) reported

    @Shawhelp sooooo you gonna fix this today or is this an all day thing....Scheduled maintenance is one thing but going past said time is another.