Shaw

Shaw Outage Report in Alix, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alix, Alberta 01/12/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Tuttoposto1 Tuttoposto (@Tuttoposto1) reported

    Any updates on outage in AB @Shawhelp ? Last update was 4 hours ago and no internet since 6 am.

  • jmulrainn Justin Mulrain (@jmulrainn) reported

    @Shawhelp This really is in poor taste yall sitting down here with people in downtown having no service

  • NAvinashi NAvi (@NAvinashi) reported

    @Shawhelp @Shawhelp Can you please provide a helpful and detailed response as to what has caused this outage and an ETA of when service will be restored? This outage has been ongoing for 14+ hours at this point and more transparency is required.

  • friggenhuje Hugh (@friggenhuje) reported

    @Shawhelp so setting up the new internet and cable boxes, internet set up no issues. Cable boxes have not been able to bring the tv in for the last hour. Asks to reboot/reset each time. Even tried unplugging and nothing. Suggestions?

  • Crackmacs cm (@Crackmacs) reported

    @adolwyn @Shawhelp in my experience they'll totally credit you the time you're offline doesn't help that it still ****** sucks though

  • bywayofwinnipeg crills (@bywayofwinnipeg) reported

    @adolwyn @Shawhelp I cancelled my Shaw after 20+ years recently & im so happy I did. Gotten way better service and the difference in internet is crazy already

  • lmkt1 Chilly Wookie 🇺🇦 (@lmkt1) reported

    @Shawhelp @PBenitez77 I just went through this with Shaw (Calgary). Was told it was dropped from my programming, not my request and to add it would cost me $😡. Looking at the outage page Reference # INC1102075, it’s a known issue and they are working on it. Its back up for us now.

  • Red__Wilson Red Wilson (@Red__Wilson) reported

    @Shawhelp So was this a fire or a hack because this seems a bit much for a regular outage.

  • raisingarrowsX3 Gillian (@raisingarrowsX3) reported

    @Shawhelp really crappy that you didn't bother to tell @TekSavvyCSR as soon as you knew Fort Mac was out. After time wasted on the phone troubleshooting you finally let them know why internet is down so they could tell customers. Still down with no ETA. Over 12 hours.

  • xd_mck22 dustin xD (@xd_mck22) reported

    @Shawhelp I'm in the Calgary beltline and I get you guys are working on the internet. That's awesome. But I was wondering what happened. Was there an accident or something? Also, will there be any compensation for the outage? Today is one of the few days I have to game and I cant