Shaw

Shaw Outage Report in Alix, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alix, Alberta 01/30/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mefisto82 JonyDice (@mefisto82) reported

    @Shawhelp Awful quality there isn't a day in the wifi signal fall down I though making and upgrade in the speed but even making that doesn't work and your instructions in the link are useless.

  • BVBattle Brian Battle (@BVBattle) reported

    @Shawhelp Was getting a message saying channel was temporarily unavailable, give us some time to fix it, then it would go to the previous channel. It seems to be ok now. Was able to go back to the begin of Jeopardy, I’m happy now. Thanks for the quick response

  • Rob_Garner_ Rob (@Rob_Garner_) reported

    @ShawInfo why is my channel guide out of sorts. I have 5 channels showing Oprah network CTV has tsn, Disney broadcasting something else. What's the problem?

  • Shutup_Donnie TheDude abides (@Shutup_Donnie) reported

    @shawhelp @shawdirect Spent 40 minutes in chat with support getting me to check internet speeds until I got a result he liked. Didn't help and I still lag and can hardly load videos/gifs. Great customer support #shawinternet #shaw #useless

  • Sztuman Chris S (@Sztuman) reported

    @Shawhelp Priority? this is the same chat I have been on over 5 times now.Not fixed. not sure you understand that it is not working. I don't need a manual on how it works I used to work for the company

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp I can understand....sort of....the length of time needed to pinpoint such a small area (is there not software that can ping all your modems in a fairly large area, and then identify on a map those that do not answer?) But once the small area is identified, shouldn't the issue..

  • Knowlfall knowlton (@Knowlfall) reported

    @Shawhelp The past few weeks the internet here in Alberta all around has been bad, like at my school here at home and other places, is there a outages in Alberta?

  • mrkaswa mr kaswa (@mrkaswa) reported

    A @ShawInfo technician has been to one of the two boxes outside my house twice now. 3 hours since they posted the outage and it's still down.

  • Sztuman Chris S (@Sztuman) reported

    @Shawhelp tv not working. why would we be left with a service that only works once and a while. this is terrible.

  • Nimhon Sam Nimchonok (@Nimhon) reported

    @Shawhelp Full of excuses. Keep getting techs down to say they fixed. Can’t watch recorded shows without network errors. High prices, low commitment. Then they say to DM them so others don’t see the message.