Shaw

Shaw Outage Report in Alix, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alix, Alberta 02/17/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MDrelichman Mauricio Drelichman (@MDrelichman) reported

    Hey @Shawhelp - my two year contract is up and I get that you want me to renew it. A good way to do it would be to offer me something better and cheaper than the competition. This is your third call offering me slower service at higher prices than what @TELUSsupport has. Really?

  • 4pawprintz Sandra Porter (@4pawprintz) reported

    @Shawhelp All good, I phoned in and got the help I needed.

  • garlee Gary Hoffman (@garlee) reported

    @shawhelp my internet not working walnut grove Langley

  • BMadasHell B Madsen (@BMadasHell) reported

    Nice to know @ShawInfo @Shawhelp only cares about its customers when it's time for a renewal. Your policies on upgrades and changes are out of date and not inline with your competitors. You lost a customer today! #crtc

  • chucksimundson Chuck Simundson (@chucksimundson) reported

    @Shawhelp I must be stupid but I don't see a link for technical support. Would you be kind enough to send me that link please?

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Shawhelp I spent an hour online with waiting and trying to get help. I was given a number to call, after over an hour on the phone and 3 different departments which knew nothing of the previous conversation on my day off getting nowhere. I called Telus who did it in 14 minutes.

  • cryage83 Cryage (@cryage83) reported

    @Shawhelp Internet has been dropping every 5-10 minutes for the last hour in SW Calgary. There a known stability issue ?

  • Tcoppens Tammy Coppens (@Tcoppens) reported

    @Shawhelp our high speed internet has been horrible lately. It crashes several times at night over the last week or so.

  • ClaytonBurnsPhD Clayton Burns (@ClaytonBurnsPhD) reported

    @MDrelichman @Shawhelp @TELUSsupport Once you get used to how to deal with Telus you will find their service to be of high quality. Companies and government offices should all do callback instead of having people wait on the phone. That would be one obvious improvement.

  • AmyBado Amy Bado (@AmyBado) reported

    @Shawhelp I was on hold for 1 hour and 47 minutes before getting disconnected. No resolution.