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Shaw

Shaw outages and service status in Alix, Alberta

Why is my Shaw service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Shaw

Shaw is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • aj_mik
    AJs Social Media diarrhea (@aj_mik) reported

    @Shawhelp brutal service. Can't get ahold of anyone, the only reason to have cable is for live tv, bc it keeps cutting out trying to watch the Junos. This is why people cut the cord.

  • Wiz1967
    Brent Wisner (@Wiz1967) reported

    @Shawhelp are you having issues with your cable service in the Silverspring area of Saskatoon. Our cable keeps blacking out for a few seconds every minute or so.

  • SoniaPiano
    PianoForte (@SoniaPiano) reported

    @Shawhelp I’v been in your support queue for one hour.

  • DJ_crazy9
    DJ (@DJ_crazy9) reported

    @Shawhelp is shaw down in ne Edmonton?

  • DarcyTymko
    Darcy Tymko (@DarcyTymko) reported

    @Shawhelp any known issues in the Red Deer area? Cable and sound keeps cutting out.

  • RickWatson99
    Rick Watson (@RickWatson99) reported

    @tollfree2 @Shawhelp It’s terrible. Perfect timing!

  • MDrai9729
    McDrai9729 (@MDrai9729) reported

    My @Shawhelp feed is absolute garbage.

  • GalSusie
    Susie Edmonton Gal (@GalSusie) reported

    .@Shawhelp Why is the video starting and stopping!@! Fix it please. #TheBachelor

  • newcybersol
    Newcybersol™ (@newcybersol) reported

    Is anyone else having problems watching Shaw in #yeg right now? Live TV cutting in and out. Even local news. All channels. @shawhelp

  • along4theride1
    along4theride (@along4theride1) reported

    @Shawhelp would be cool to watch the Junos but the signal is constantly freezing. Reset all equipment nothing. Red Deer.