Shaw

Shaw Outage Report in Alix, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alix, Alberta 02/02/2026 21:20

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JoAnnHume Jo-Ann Holt (@JoAnnHume) reported

    After over 20 years with @Shawhelp this company chose to terminate our service rather than to make up for a year of what can only be called stunningly poor service. @TELUS has already offered us way more than Shaw ever has. #seeya

  • mamadragon1977 Arlene Lai (@mamadragon1977) reported

    @Shawhelp hi could you please help me reset my wifi? I use a wheelchair and I can’t reach the box and a friend won’t be here for a while. Thanks

  • THarris1519 Trevor Harris (@THarris1519) reported

    @Shawhelp any reports of wifi down in Morinville? My modem has had a green flashing light for almost 30 minutes

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • GigNomad Nomad dude in Canada (@GigNomad) reported

    @ShawInfo so my old account was paid off 2 yrs ago, and you still have the nerve too go too NCO, the worst collections in Canada too COLLECT MONEY THAT WAS PAID YRS AGO. DONT YOU DARE TRY TOO COLLECT DOUBLE YOU BASTARDS. THAT LADY ON THE PHONE WAS A *****

  • vjose32 VJose32 (@vjose32) reported

    @Shawhelp It's a damn shame you don't care about long term customers and only want to offer deals to new customers. You only want to charge existing customers more money all the time. Stupid that we have to constantly switch back and forth if we want any kind of deal. What about loyalty???

  • shalodijk shane lo🇨🇦 (@shalodijk) reported

    Shaw internet never finishes their “updates” on time. Again no service and many depend on it. Should be issuing credits for service paid for but not delivered. @ShawInfo

  • ronda_enns Wear a damn MASK 😷😷🇨🇦 (@ronda_enns) reported

    @Jordancjoc @Shawhelp But it’s happening all too often these days. Come on Shaw, we pay a lot of money for service.

  • danlett Dan Lett (@danlett) reported

    @Shawhelp All of my TSN channels are showing other programs. Can you fix this?

  • JamesKello James Kellough (@JamesKello) reported from Winnipeg, Manitoba

    Hey @Shawhelp, just reporting a service outage in Heritage Park / Crestview area. Outrage started around 3 p.m. Got an ETA for restoration?