Shaw

Shaw Outage Report in Alix, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alix, Alberta 12/08/2025 08:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bo_44 Bo_44 (@Bo_44) reported

    @Shawhelp I'm aware ... lived here a long time ... the problem is inconsistent service, lack of respect for customers time. I have spent hours... on the phone having techs blame everything but the service... I really just need it to work.

  • hubbalump Mark (@hubbalump) reported

    @Shawhelp my internet connection went down & when back on, I get a msg on my browser that I need to “follow the instructions provided to activate your modem and connect to your network”. But it’s not a new modem. Need to use cable as if new?

  • BruceT425 Bruce Townley (@BruceT425) reported

    @Shawhelp 32 min on hold & no response on live chat. How can I get some help?

  • _alexandraella Alexandra Ella (@_alexandraella) reported

    @ShawInfo Worst customer service I have ever received - after upgrading to fibre+ earlier today, my internet speed has plummeted. I have been on the phone/chat with Shaw since 10:30am with no resolution. I keep getting booted out of the chat and having to explain everything again

  • MapleBrownie Nim Kaur (@MapleBrownie) reported

    @Shawhelp my parents aren't able to access BBC north America which was working fine until just the last hour. It's part of our package. I'm really confused. #help

  • Belib16 Belibra (@Belib16) reported

    @Shawhelp is there an outage in Edmonton?

  • Jaytriks Thing 1 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇭🇺 (@Jaytriks) reported

    @Shawhelp Is there a reason we have lost some tv channels? Lost some music channels, National Geographic and others???? Could you help?

  • canvasbk Marc Schuster (@canvasbk) reported

    @Shawhelp is there an outage issue with internet in East St. Paul, South St. Clements area? Internet has been since a general hydro outage 2 hours ago. Hydro is back on.

  • RayCushenan Ray Cushenan (@RayCushenan) reported

    @Shawhelp internet service drops in the afternoons are common for me. Can we revisit?

  • RayCushenan Ray Cushenan (@RayCushenan) reported

    @Shawhelp Hi. I’m still having problems with internet dropping and with poor coverage inside the house. Complete service drops for several minutes in the afternoon are common. Including twice in the past hour.