Shaw

Shaw Outage Report in Alix, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Alix, Alberta 02/25/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • og_centennial 2022 #BestYearEver ? (@og_centennial) reported

    @le_brettski @DevonTarrant @ShawInfo We were mailed 2.0 fix - worse than before.

  • LoriHahnel Lori Hahnel (@LoriHahnel) reported

    @ShawInfo Why can't I email your "customer service" instead of phoning?

  • CDAinsworth Chris Ainsworth (@CDAinsworth) reported

    Well, after 20+ years as a @ShawInfo customer, looks like it may be time for a change. Over 30% more to keep my same package... Time to call @TELUS I think. Anybody switch recently? Pros v cons?

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    @Nevin_Thompson @ErikWdV @ShawInfo Sure... but that shouldn't be our job. If they want the equipment back then they should take it. If they aren't going to take it, then don't charge us, even if they never see it again. It's not my job. Look at Erik's reply... charged for something Bell didn't want. typical BS.

  • islgalwrites Mamma Bear (@islgalwrites) reported

    @jana_thorn @Bell_Support @Shawhelp Went to Shaw from Telus and have had no regrets since we switched. Customer service is excellent. Honestly it’s the main reason we moved next to getting some better deals.

  • kurvomi_ jen (@kurvomi_) reported

    @ShawInfo is the worst internet provider lols

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    @Shawhelp The second that a customer is told that they cannot give Shaw the equipment, that it must be shipped back, the customer service rep should say, "Don't worry, there will never be a charge against you. Returning equipment is based on good faith, but you will never ever be charged."

  • EwingLesley Lesley Ewing (@EwingLesley) reported

    @3rdandOak @ShawInfo BC Dispute Resolution Tribunal will provide relief.

  • KathyCalder6 Kathy Calder (@KathyCalder6) reported

    @ShawInfo I was wondering if you could make it clearer to folks returning a PVR or modem to a Shaw location. Never was it mentioned i would have to obtain a sticker then take it to a post office 😳 Really, that's 2 stops 💯