Shaw

Shaw Outage Report in Armstrong, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Armstrong, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Armstrong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Armstrong, British Columbia 08/20/2025 15:15

August 20: Problems at Shaw

Shaw is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • murphy2232 Ron Wozniak (@murphy2232) reported

    @MyPetalHeart @ShawInfo Yesterday I was on hold for 1 45 and finally gave up. Never gave me a call back option

  • rdavemacdonald Dave Macdonald (@rdavemacdonald) reported

    @Shawhelp our cable and TV is down again in Murrayville 😠

  • jhshirley Jeff Shirley - tech CEO, beekeeper (@jhshirley) reported

    @Shawhelp sent you DM. Nobody answering phones. Gave up for today. Terrible service.

  • Stormblind1654 Ken Jones (@Stormblind1654) reported

    @Shawhelp internet, wifi, and cable went out 20 minutes ago. Don't resets on everything, and everything is down. Who do I contact?

  • OscarLFY23 Oscar Li (@OscarLFY23) reported

    @ShawInfo I am extremely disappointed with your service. I required a simple change of address on 26th Dec morning. And I hoped to use wifi in my new address on 28th Dec. However, I still cannot activate the wifi modem. I have contacted shaw 3rd time already

  • jamiefriesen James is planning a Socially Distanced Christmas (@jamiefriesen) reported

    "We disconnected your mother's phoneline at her long term care home on December 23. Merry #Christmas from #Shaw" Did I get an apology or a credit when I called? Of course not! Worst customer service ever @Shawhelp @ShawInfo

  • draftbc Dean (@draftbc) reported

    @Shawhelp I feel like I’m falling through the cracks, 3 missed appointments and no one calling me back to either fix missed appts or reschedule. I’m supposedly waiting for dispatch or Manager call back. FYI. Tech support said nothing more they can do, what can you do?

  • DavidWa59907969 David Walsh (@DavidWa59907969) reported

    @SagePonchie @Shawhelp Customer service has declined markedly during this pandemic. It's very difficult to connect live with a human being. In the old days a person answered the phone. Now a computer does it and can't address your concerns.

  • goopat2 Pat (@goopat2) reported

    @trishlaw55 @Shawhelp No it’s still not working. Apparently it has something to do with an iOS update and they are working on it? I checked with Shaw again on Nov 13 and the Tech wasn’t aware of the problem so I don’t think it’s a priority.

  • shaughnskinnZ Skinnz (@shaughnskinnZ) reported from Winnipeg, Manitoba

    Why is @ShawInfo customer service so bad!? Waiting almost 3 weeks for a callback!