Shaw

Shaw Outage Report in Athabasca, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 02/13/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp internet just went down.. unplugged my modem and plugged it back in but it just blinks a green light (doesn't go solid white). Is there a known issue?

  • Nrthern_Lights Lights (@Nrthern_Lights) reported

    @Shawhelp internet and cable both down in Surrey BC. Any news? Kind of a bad way to spend my last night off before going back to work.

  • _acbtn Aryne Cabatan (@_acbtn) reported

    @Shawhelp internet is still down here at Guildford area 🤔

  • scriber09 Just watch me (@scriber09) reported

    @ShawInfo Can you confirm if the service outage in the Central Lonsdale area extends as far as Parkgate in #NorthVancouver? We’re told that’s why our internet is out but this seems improbable given location.

  • bguanzon Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

  • StevenCTripp Steve Tripp (@StevenCTripp) reported

    @Shawhelp Can you post an update on an ETA to restore service please. Last update was 8 hours ago. Many are relying on internet to work and school from home.

  • SIMRETDHILLON Simret (@SIMRETDHILLON) reported

    @Shawhelp how long will your services be down in Surrey, B.C.? My wifi and cable have been down for approx an hour

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp Update surrey outage?

  • SeanWeatherly88 Sean (@SeanWeatherly88) reported

    @Shawhelp Any update on when service should resume for the Surrey outage? Have to work from home starting at 8:30 🤞🏻

  • BettySun Betty Chong (@BettySun) reported

    @Shawhelp cable and internet all down at guildford surrey