Shaw

Shaw Outage Report in Athabasca, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 02/14/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • trulynny Rae 🦋 (@trulynny) reported

    @Shawhelp @itsyeraa your internet is bad! get fiber!

  • IshitaVerma01 Ishita Mohit Verma (@IshitaVerma01) reported

    @TELUSsupport @TELUS is it so hard for you guys to fix a bill? Its been months. So many long calls. Horrible customer service. I wish I could just end the services in a blink. So freaking mad right now. Every single time falsely assured. @ShawInfo resolved promptly every time.

  • DefectedZephyr DefectedZephyr (@DefectedZephyr) reported

    @ShawInfo wtf is wrong with your networking? EVERY DAY I have a problem, and it's a major disturbance of my day.

  • Fleesbooks Florence Smith (@Fleesbooks) reported

    @Shawhelp You  at 10:31, Jan 12: I have been a Shaw customer for over 40 years, and have ways paid my bills on time. Although I have confimed and indicated on the App that I want ebills, Inever get one! It leaves me with behind payment. A big fail, Shaw.

  • Satori232323 Satori 🌏✨ (@Satori232323) reported

    @Shawhelp (We need to keep small pack tv service with new internet and cancelling our phone, but agent ended up switching everything over tonight and ending call without our consent.) Now waiting for third agent to call back to switch us to bridge modem until Friday.

  • CaraghSmyth Caragh Smyth (@CaraghSmyth) reported

    @Shawhelp @wulfin This is marked as resolved but currently down in Richmond area.

  • IBMninja Bluegoose 🌻🇺🇦 (@IBMninja) reported

    @Shawhelp I never asked to have it reactivated. Didn't have a new house yet. But you refused to correct the error. Then you sent it to a collections agency. What a scam. Worst customer service ever. 🖕

  • PastaPantry Pasta Pantry™ (@PastaPantry) reported from Strathcona County, Alberta

    Our @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!

  • dianamoher Diana Moher (@dianamoher) reported

    @Shawhelp once again a service call to troubleshoot your equipment on Gabriola Is. for an external wifi booster on a power pole has been cancelled. We seem unable to make it clear it’s your equipment having trouble. @frankmoher

  • erininyyc Erin (@erininyyc) reported from Calgary, Alberta

    @Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely