Shaw

Shaw Outage Report in Athabasca, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 01/22/2026 05:05

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Damion_ST Scott (@Damion_ST) reported from Cochrane, Alberta

    @Shawhelp Cochrane outage not just around Sunridge areas. Bowcroft here. No TV. Internet and phone working. Just wanted to let you know.

  • KeiraMarie_Leia babyhair mcgee 🌱 (@KeiraMarie_Leia) reported

    @Shawhelp We’ve been waiting for a call back from the company for four days because you “can’t find the source of the problem”. We’ve contacted higher management through personal connections.

  • HemmerlingLaura Laura Hemmerling (@HemmerlingLaura) reported

    @Shawhelp is there a problem in Stony Plain, AB? Connection is dropping intermittently.

  • threelittlenuts Jane Canada (@threelittlenuts) reported

    @Shawhelp you haven’t answered why @audible_com is blocked from my internet. I can’t cancel or use my credits before the renewal of you continue to@do so

  • Nifftaako Nifftaako 🔴 LiveonTTV (@Nifftaako) reported

    Ahh good ol @Shawhelp nice guy on the phone let me know the earliest they can send a tech out to look at the problem with the drop box is maybe Sunday evening. I know it’s not out. Bit spotty service makes it hard to work or stream when it goes out randomly

  • Flamesmaniac Flamesmaniac (@Flamesmaniac) reported

    @Shawhelp your service is a ******* joke, constant issues and I get treated like it's my ******* fault. I'm really tempted to call my lawyer

  • CoastalBirthmom Morning Moe (@CoastalBirthmom) reported

    @Shawhelp Is there an outage in Vancouver? No signal even after restarting as per your online instructions.

  • Vegnadian 🌎 Ember The Earthling 👽 (@Vegnadian) reported

    Over 24 hours and still no update from @ShawInfo on the outage. And it's now been 34 hours with no internet. Seriously considering switching ISPs at this point

  • KeiraMarie_Leia babyhair mcgee 🌱 (@KeiraMarie_Leia) reported

    Currently neither my dad nor I can work our jobs that we need to pay our bills because @ShawInfo / @Shawhelp won’t fix our internet 🥰🥰🥰

  • celtic_angel22 P (@celtic_angel22) reported

    @Shawhelp slow internet in central NE Calgary, don't see any known issues on Shaw Outage website, what's going on? Already power cycled, and connected via ethernet