Shaw

Shaw Outage Report in Athabasca, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 01/09/2026 12:55

January 09: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TammyEarl Tammy Earl (@TammyEarl) reported

    @ange1mom438 @Shawhelp Ours has been down since 1 in Tuxedo Park :(

  • mightycedar Susan Foster (@mightycedar) reported

    @Shawhelp Yeah at 1pm Pacific time the tech support line was closed even though the web site says it should be open. Hence Twitter.

  • johnzzze Johnzzze (@johnzzze) reported

    @Shawhelp having issues in langley BC not fully out but I'm trying to go live streaming and getting poor network is there something up out here?

  • dylan_random Dylan (@dylan_random) reported

    My internet's still down. Did @shawhelp pull a Rogers? Here ones the useless ******* Shaw bot tweet in 5, 4, 3, 2, 1 . . . .

  • j316photographi Jaden Ben (@j316photographi) reported

    @Shawhelp You have make us to shutdown the business. Horrible service, the outage still not back. You are not reliable for business. Very bad.

  • Kitsune__Alexis Alexis Somers (@Kitsune__Alexis) reported

    @ShawInfo Why do you services go down so much? At this point, I'm going to convince my landlord to switch providers if this keeps happening.

  • EmberExplores Ember - Black lives ✨still✨ matter (@EmberExplores) reported

    @edgarseeya @Shawhelp Oh damn. That sucks. I didn’t realize that was a thing, as I’m w Virgin now and everything is Canada-wide. Sounds dumb and frustrating to me 🙁

  • sicksteenbars Scottie Barnes Stan (@sicksteenbars) reported

    @Shawhelp any idea how long the outage is going to take?

  • Kitsune__Alexis Alexis Somers (@Kitsune__Alexis) reported

    Okay @ShawInfo, I think this service outage has gone on long enough. I've used half of my allotted monthly data plan alone tonight while my landlord's home service has been down. #ServiceOutage #ShawSUCKS

  • StrngLilPlanet BlueSphere (@StrngLilPlanet) reported

    @ange1mom438 @Shawhelp @ShawInfo Rogers outage last month. Shaw this month. What the heck is going on?