Shaw Outage Report in Athabasca, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Athabasca, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Quarton
(@SQuarton80) reported
@Shawhelp No signal for current input device. I am getting sound but not video, have cycled the box 3 times. 100 Mile House BC
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Chris Childs
(@Westendgonzo) reported
@Shawhelp Well, tech support came by, ignored what I said about community complaints, told me there were loose connections, he took a face plate off the wall and fiddled with a screwdriver. And absolutely nothing has changed. It keeps dropping out at the same time, late afternoon...
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Dennis Koch
(@DennisKoch10) reported
@Shawhelp @ShawInfo @TELUS MORE "Kyle": There is actually only $28.16 that's reaching 60 days. If you can clear this amount now, that would help you with past due days. Otherwise, you would need to pay the full $282.30 in 13 days. Of course, $300 in 3 days would totally cover it. You're a liar, Cindy.
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Raging in the Plague Age
(@aprilknunchucks) reported
@Shawhelp I might not have an account but you will hear about it when it’s not working, which is always BECAUSE ITS YOURS
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Jollean Willington
(@JWillington1) reported
Nearly 4 hrs on phone with @Shawhelp tech & billing = Zero help & arguments - for real. Turns out 2 way splitter was put in upside down in 2019! They have Zero records of my support or service calls. Refused to connect me with supervisors #ShawNoGo I'm moving to @TELUSsupport
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Rips
(@rips14) reported
@Shawhelp hi there. Any reason why my shaw modem is not working? Upgraded everything a few weeks ago.
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Sonya O'Brien
(@SonyaOB41) reported
@Shawhelp How can you keep replying that you dont see any outages in various areas!!? There are hundreds of people with no service. I lost internet and cable services for over 24 hours now. Chatted with a rep who was rude and a complete *******. Never had any issues with Shaw...
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Brad Williams
(@bwilliams6009) reported
@Shawhelp I am having a problem with one of your technicians driving the blue van. He is rude, lied to me, and was very disrespectful here in North Vancouver. Bad Shaw rep.
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Andie.
(@AndieFB) reported
@Shawhelp Have talked to 4 reps about intermittent Internet service and am getting no where. Last one told me there is no record of my previous complaints. I bet the credit two of them said I would get has disappeared too. I am so frustrated with Shaw
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Raging in the Plague Age
(@aprilknunchucks) reported
@Shawhelp Did you know you could just not reply if you’re not going to help instead of antagonizing and inflaming this more?