Shaw

Shaw Outage Report in Athabasca, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 11/04/2025 10:50

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WpgNHLAddict UpperCanada (@WpgNHLAddict) reported

    @lowercanada @Shawhelp @ShawInfo I don't know if I'd classify this situation as terrible service, technucian out on a Saturday and fixed the very next business day. Could have been much worse my friend. But I see a few dollars off your bill in the future.

  • Noosiekins Vanessa (@Noosiekins) reported

    All the other folks out there having the same issues I am having with @Shawhelp @shawinfo with #BlueCurveTV. I am glad I am not alone in my frustrations!

  • lowercanada Steve (@lowercanada) reported

    @WpgNHLAddict @Shawhelp @ShawInfo You and I obviously have different perspectives on the matter, but in my books taking more than 3 days to fix an issue that affects multiple customers is not acceptable, business days or not.

  • RiversBlack4 Rivers Black (@RiversBlack4) reported

    @Shawhelp wondering why my internet has been down all day & how long it will take to be restored? Service not reflecting price. “Big 5 Canadian Internet Service Providers receive 73.3% of the market’s revenues and charge higher prices due to a lack of competition.” #nomonopolies

  • capnpanda321 capnpanda (@capnpanda321) reported

    @Shawhelp @sunnygil911 I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve cmy stranded account.

  • miralex66 Elemkay (@miralex66) reported

    @northvanthrift1 @Shawhelp Oh, so that’s why the wifi is down. This totally sucks! #northvan @Shawhelp

  • sunnygil911 Sunny. (@sunnygil911) reported

    @Shawhelp I see that there is a WiFI issue or outage in the Langley area, it's been 7 hours..any idea on a timeliness when it gets going again???

  • adifood1234 Adi lally (@adifood1234) reported

    @Kameranna @Shawhelp And also how rude that they didn’t fix the guide yet 😡😡

  • Tammeh69 Tammeh (@Tammeh69) reported

    @Shawhelp Are you still working on the guide issue? It's really out of whack for the last 3 days. It seems it's getting worse

  • regreynaxg1z Salome (@regreynaxg1z) reported

    @Shawhelp @sunnygil911 Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on who got it fixed in a few hours