Shaw outages and service status in Athabasca, Alberta

Problems in the last 24 hours in Athabasca, Alberta

Shaw signals over the past 24 hours, with local activity from Athabasca, Alberta and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 2 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  Rick Alsop (@RickAlsop) reported 2 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Vanessa (@Noosiekins) reported 3 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  always smile 🇨🇦 (@cari_goncalves) reported 4 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Ugabug (@MaryPChipman) reported 5 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  Lori Bird (@lorianebird) reported 6 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  Heldy (@HeldyCarvalho) reported 7 minutes ago

  @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

• 
  Budman (@Uncle_Jed_1) reported 8 minutes ago

  @RogersHelps @Rogers @Shawinfo August 2026... and they're still playing the wrong version!!! On top of that Canadians couldn't watch the Hlinka Gretzky Cup Gold Medal Hockey Game on Saturday without buying a special package, regular cable didn't carry it! How pathetic is that! And channel 159 still SUCKS!!!

• 
  R@X (@RiseN_Guard) reported 9 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  Ender (@Endfx11) reported 15 minutes ago

  @Shawhelp is there an outage in East Saskatoon right now?

Shaw outage reports by location

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Alberta

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• Shaw outage reports in Lacombe
• Shaw outage reports in Sherwood Park
• Shaw outage reports in St. Albert

British Columbia

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Manitoba

• Shaw outage reports in Winnipeg

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