Shaw Outage Report in Athabasca, Alberta

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Linda L P (@leepaquet) reported 2 minutes ago

  @Shawhelp Hello! Our Shaw VOD is not loading - just sits and spins and then eventually comes up with "Failed to load content. Please try again later". Suggestions? Or is it an issue on your end?

• Rick L. 🇨🇦 (@stkt2ya2) reported 6 minutes ago

  @Shawhelp After selecting billing support, my call was directed elsewhere. Again, now I'm speaking with someone in billing.... #Astounding

• Brookie 💖💙💜 (@brookiedj) reported 6 minutes ago

  Hey @Shawhelp Maybe we could start posting to social media when maintenance is supposed to take place? Not everyone looks at the support pages, or is awake during daylight hours. Having my discord calls d/c is annoying when IDK what's going on

• M. (@accordingtomio) reported 7 minutes ago

  @Shawhelp can we chat? I am having internet issues, and have been for the past week.

• Kurt (@19Kurt82) reported 9 minutes ago

  @Shawhelp good eve, please help me reset my password

• Tanev's Grill (@Shakespeare604) reported 9 minutes ago

  @Shawhelp Oh believe me, I've tried. Spent far too many hours on the phone and chatting with them. The coverage stinks, they can't fix that.

• Paper and Dice (@PaperandDice) reported 12 minutes ago

  Hey @Shawhelp why have I been on hold for 2 hours with your customer service? I had to go onto my data to post this because my home internet is functionally useless. I called for a reason, so make your system functional.

• Mnejing (@MnejingWoW) reported 16 minutes ago

  Thanks @Shawhelp for no notice 6 hour maintenance. Super happy that my night off I have nothing to do. Can you guys remind me why ******** I haven't bailed on you for Telus yet?

• Adrian Fernando (@Browndalorian) reported 19 minutes ago

  @yegbanya @ShawInfo @ShawInfo fix the app on xbox as well please!

• Travis Herring (@TravisHerring) reported 20 minutes ago

  @Shawhelp I've sent you a DM on an annoying ongoing problem.