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Shaw Outage Report in Athabasca, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adifood1234
    Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

  • Steve2635
    Steve Cox (@Steve2635) reported

    @Shawhelp @brianmconkey Tuscany Calgary here, we’ve been offline since at least 6am, and have also tried all the troubleshooting in the support link. Still off.

  • K_Kachhela
    Kirit L. Kachhela (@K_Kachhela) reported

    @Shawhelp Hi. The link you provide me that is also not working. The page is loading only.

  • BAskari247
    Bassem Askari (@BAskari247) reported

    @Shawhelp Every time I do, they always say outage. I’ve spent more time talking to Shaw support and not getting a solution then I spend with my family. Paying for a service I’m not even getting. Sounds like a scam to me

  • wajung8
    Wes (@wajung8) reported

    @Shawhelp Hi, is there an internet outage ongoing in the Calgary area? My internet connection cut out about 30 minutes ago

  • wuzdken1k
    𝗞ΞИ°ᵐᵃʳᵗⁱⁿ (@wuzdken1k) reported

    @Shawhelp — Hi customer support team, I sent you a DM.

  • jpioroda
    Mike Pio Roda (@jpioroda) reported

    @Shawhelp so after a recent modem upgrade and an hour of troubleshooting with livechat, and forcing a senior citizen to walk up and down the stairs to check on the modem, you're unable to fix a new modem you provided my parents in a timely manner.

  • oracleflwpg
    Frank Losier (@oracleflwpg) reported

    I am just getting set up on @Shawhelp again and already having issues with/internet TV cutting out?

  • BMadigin
    Barbara Madigin (@BMadigin) reported

    @ShawInfo @Forbes I spent a month on & off fixing your remote code issue with your techs, with no resolve. I consistently have one channel until I fix it. Your reply is back to sitting on the phone & a $11 movie ticket to watch on my TV which I can barely access one channel at times?

  • BAskari247
    Bassem Askari (@BAskari247) reported

    @ClockSpin @ShawInfo My service has been appalling since renewing my contract. Unfortunately I’m locked into **** service for 2 years