Shaw

Shaw Outage Report in Athabasca, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 12/14/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp @ConnieEngley Your usual lame response. This is a wide area outage, trouble shooting her service won't work, nor will checking her personal subscription. Fix the system.

  • VioletJet 🇨🇦 Violet (@VioletJet) reported

    @NickPaisano @Shawhelp Yes, problems with lagging and channels cutting out on cable in Fort Saskatchewan as well.

  • terryballantyn7 terry ballantyne (@terryballantyn7) reported

    @GroseAndrew @Shawhelp It’s becoming a daily thing! So sick of contacting Shaw and being treated like an idiot!

  • JordanJWeber Jordan Weber (@JordanJWeber) reported

    Shaw Internet is always down. What an absolute joke of a company pulling this stunt on a Sunday night. The amount of money you guys charge you don’t have the right to be down for a single second. @Shawhelp #shaw

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp @Shawhelp tv is freezing up again in the Namao, county of sturgeon area, just like it was 2 days ago on the last area wide outage around edmonton. Exactly why do u guys have such regular and ongoing service issues. Please fix it

  • heidenreichphil Phil Heidenreich (@heidenreichphil) reported

    @Shawhelp Hi there, BlueCurve TV is cutting in and out in Edmonton (not in area listed as having an outage on your website though). We've done the troubleshooting so am thinking there may be another outage? Tried phoning first but the automated phone system told me to message you- thanks!

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp quit asking for DMs and trouble shooting steps. This is a wide area outage AGAIN. Fix the darn service now, please

  • comet972 Michael Roberts (@comet972) reported

    @GroseAndrew @Shawhelp Shaw is doing a system update. Expect intermittent service and tv for next up to 90 minutes.

  • mitchc45856190 SonicDude (@mitchc45856190) reported

    @Shawhelp having problems in SW Langdale Edmonton. Tv is flaky Netflix keeps freezing on multiple units. This happened a few days ago.

  • JordanJWeber Jordan Weber (@JordanJWeber) reported

    Shaw Internet is always down. What an absolute joke of a company pulling this stunt on a Sunday night. The amount of money you guys charge you don’t have the right to be down for a single second. @Shawhelp