Shaw

Shaw Outage Report in Athabasca, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 12/09/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • pinkbutterflie8 wyndee (@pinkbutterflie8) reported

    @Shawhelp No he didnt. Yes i was able to talk to the tech support same day and booked the tech appointment again. Called tje support again and the agent told me the tech cancelled it

  • kaclk Kayle Clark (@kaclk) reported

    Putting in like 15 requests to @ShawInfo’s DigShaw system because they inexplicably refuse to use the already existing and superior provincial OneCall system run by @Utility_Safety. Maybe the Rogers merger will finally shut down this silly redundancy?

  • Rogie_The_Medic Rogie_The_Medic (@Rogie_The_Medic) reported

    @Shawhelp This seems to be happening in this area more often recently. I believe this is the third outage in a couple of weeks.

  • InMyOpinionCAD shaw canada pay me (@InMyOpinionCAD) reported

    @ShawInfo @Gatestonejobs it is now the THIRD business day still no resolution

  • Quece1960 Quece (@Quece1960) reported

    @Shawhelp Sure wait on hold forever. It should be automatically applied. Why does it take 12 plus hours to restore service? I've lost hope.

  • arunjohn_my Arun JV (@arunjohn_my) reported

    @Shawhelp Swapped a faulty CISCO modem with an XB6 and they’re charging an extra $10! Why? Isn’t faulty hardware your issue? Why is it charged to me?Can someone at @TELUSsupport help offer a better plan to me ?

  • GrimBunny5 GrimBunnyTTV (@GrimBunny5) reported

    Shaw Internet is literally the worst for gaming. Shaw internet being ****** per usual. Ended up costing me even more ranked points and I now have a 1 hour ban. Can @ShawInfo recommend me an internet service provider that actually works? #ShawInternet

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp is there any outages or transmission issues in NE #yeg getting a lot of issues with channels even after rebooting the boxes:

  • KatieWasyluk Katie (@KatieWasyluk) reported

    @Shawhelp is there a cable outage at 200&41 in Langley. My cable stopped working. I’ve already unplugged everything

  • runnamomma Kathy Johnston (@runnamomma) reported

    @Shawhelp internet outage in Southwood? Wi-Fi and gateway just stopped working about 15 min ago.