Shaw

Shaw Outage Report in Athabasca, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 01/16/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adifood1234 Adi lally (@adifood1234) reported

    @robinthemurr @TELUSsupport Come join @Shawhelp. They have better service and customer service.

  • GODhyp3r hyp3r (@GODhyp3r) reported

    @GalexeaVRLT @Shawhelp Exactly happening to me as well! I'm in Edmonton and my routing suddenly got changed. Please fix this asap

  • GalexeaVRLT Jordan 🐢 (@GalexeaVRLT) reported

    @GODhyp3r @Shawhelp I have no clue what to do every technician I talk to has no idea what network routing even is. Or any service updates in my area for that matter.. terribly disappointed

  • Nrthern_Lights Lights (@Nrthern_Lights) reported

    @DarkDeeM @Shawhelp Having the same issue in Surrey.

  • byMissMisa Nermisa in Edmonton (@byMissMisa) reported

    @Shawhelp I messaged the support but was told “well looks like it’s fine.” So guess i m just gonna have no internet through the day 😒

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp any service problems in north Surrey? Internet keeps dropping out!

  • breesorley bree sorley (@breesorley) reported

    @Shawhelp Shaw sucks! Customer service sucks! Everything about Shaw sucks. Google Shaw complaints you will see for yourself. Go to Telus people!! I'm spreading the word!

  • Derrrrick_ derrick_ (@Derrrrick_) reported

    @Shawhelp internet down in Surrey?

  • GalexeaVRLT Jordan 🐢 (@GalexeaVRLT) reported

    @SeahorseToucher @Shawhelp I feel like this isn’t real life, actually thought Shaw got hacked or something but nah these are real people at their tech support 🥱

  • TopShelfBeauty Maria Noelle (@TopShelfBeauty) reported

    @byMissMisa @Shawhelp The worst! it’s always going in and out.