Shaw

Shaw Outage Report in Athabasca, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 01/07/2026 06:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @oiler_country @Shawhelp Yep, super slow getting like 3Mb/s I pay for over 300.

  • DavidPatterson6 David Patterson (@DavidPatterson6) reported

    @Shawhelp You can help me cancel my 85 yr old parents contract as we have to move them for medical reasons and you don't provide service in Ladner...yet they're still looking at a 23 month cancellation fee... doesn't look good on you.

  • ggedm20 gabe (@ggedm20) reported

    @Shawhelp @BAskari247 having the same problem, been dealing with this for the last 30 minutes.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Shawhelp I spent an hour online with waiting and trying to get help. I was given a number to call, after over an hour on the phone and 3 different departments which knew nothing of the previous conversation on my day off getting nowhere. I called Telus who did it in 14 minutes.

  • hosneara_k Dreamer (@hosneara_k) reported

    @Shawhelp This is getting ridiculous. Almost 4 hours and still no solution.

  • nwetsch NW (@nwetsch) reported

    @Shawhelp No wifi in NE Edmonton. Service has been poor and cutting in and out for days now down completely. Any ideas when it will be back up?

  • Heidi_E_E Heidi (@Heidi_E_E) reported

    @Shawhelp @BAskari247 I’m having the same issue. Choppy picture and the sound keeps cutting out.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @ShawInfo my modem wont work. Not able to get internet. Customer service told me it should be working. Its not

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @Shawhelp @BAskari247 If everyone is having the problem, it’s probably you and not them.

  • Coach_JRW Jason Wetsch (@Coach_JRW) reported

    @BAskari247 @Shawhelp Same in NE Edmonton has been crap for 4 hours now