Shaw

Shaw Outage Report in Athabasca, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 02/01/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • asbinvancity BO$$ LADY 🇺🇦 (@asbinvancity) reported

    Hey @Shawhelp rude *** employees at Metrotown store not willing to accommodate my request for in-depth explanation of rates etc on phone, nor accommodate my request to move quieter area so I can hear properly #shaw

  • lizzmckinney Liz McKinney (@lizzmckinney) reported

    Second no show appt in 10 days. Customer service nonexistent. @Shawhelp

  • davidaustin David Austin (@davidaustin) reported

    @Shawhelp seems like your DNS servers are down. I have internet but nothing can be found.

  • nekaishi Nekaishi || VTuber (@nekaishi) reported

    @GamerTravelling @ShawInfo @Shawhelp Oh I know, hence why I made this video ahaha this has been an issue for literal months and it seemed like it was MORE OR LESS okay, like it would dip but only stay there for like 30 minutes to an hour and become normal again and I just dealt with it

  • Darren_G1 Darren G (@Darren_G1) reported

    @Shawhelp The response from you agent on chat: because of the bad weather right now (...) wait 24 to 48 hours (..) and if you're still having the same issue then please give us a call and then we're going to go from there.

  • jackandhishat Matt N (@jackandhishat) reported

    Amazingly disappointed with @ShawInfo who, apparently, seem to think it's fine to screw with @TekSavvyNetwork and their customers by demanding a laundry list of diagnostic tests to check a fault, despite the fact the fault was previously checked and never resolved.

  • GBoulangerie Gigi's Boulangerie (@GBoulangerie) reported

    @ShawInfo is the internet down in Summerland area?

  • joefulgham Joe Fulgham (@joefulgham) reported

    Contacted @ShawHelp to get the WiFi on their modem disabled (I use my own router, it was already in bridge mode, they turned WiFi on again at some point and it interferes with mine) and it was EXCRUCIATING so here's me venting about how awful (and useless) the entire process was.

  • accordingtomio M. (@accordingtomio) reported

    @Shawhelp I just got a message that there's a service outage in my area!

  • GamerTravelling TG 🔴🐼 (@GamerTravelling) reported

    @nekaishi @ShawInfo @Shawhelp And if noise is an issue in most cases its due to power being run to close to communications lines and/or improper shielding on the cabling