Shaw

Shaw Outage Report in Athabasca, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 03/23/2026 09:30

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • itssteveeh Steve (@itssteveeh) reported

    @Shawhelp @youinthebushes Same here. Heather way Nanaimo. Been down for 20 now

  • TalentSnap TalentSnap (@TalentSnap) reported

    @Shawhelp having issues with wifi dropping out today… could this have something to do with the heat? #newwestminster #bc

  • TaliaKopach Talia Kopach (@TaliaKopach) reported

    @Shawhelp after using online chat for an hour and a half last night they told me there's an issue in my area that isn't listed in service outages because "it's just a service alert that only affects some customers." Such a waste of my time & I was given no ETA on a fix.

  • itsIBBO Kevin Ibbotson (@itsIBBO) reported

    @Shawhelp what's the word on the outage affected East Vancouver?

  • vickilaszlo vicki 🏳️‍🌈 (@vickilaszlo) reported

    @Shawhelp internet has been going down intermittently in NW Calgary. Please look into it.

  • Islandmatlow David Badior (@Islandmatlow) reported

    @Shawhelp I DMd with no response and have been on hold using Telus phone because all Shaw services dead for 27 minutes. Thanks for the usual great customer service. I am tired of waiting so hanging up.

  • beth_spaven Beth Spaven (@beth_spaven) reported

    @Shawhelp Any issues Southern Vancouver Island? Gateway won't restart, phone wait 68 min (37 in) waiting to Whatsapp and chat Vancouver the site for over 20 on each

  • L__Meadows L Meadows (@L__Meadows) reported

    @Shawhelp no phone service in Sherwood Park, Maplewood for at least an hour. What’s up?

  • jonwrathall Jon W (@jonwrathall) reported

    Just had one of the most atrocious customer service experiences of my life with @ShawInfo @Shawhelp. 2 hours of my weekend wasted, and I still have internet that doesn’t work, a service appointment that’s too late to help us work for the next 2 days, an old package where 1/2

  • djdevo79 Dennis (a.k.a. Devo) (@djdevo79) reported

    There we go. Combined Internet and ported a few Koodo numbers to @Shawhelp Mobile. Now the whole household is on Shaw Internet and cellular service and saving money. :)