Shaw

Shaw Outage Report in Athabasca, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 05/09/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnysas_ Jonathan Sas (@jonnysas_) reported

    I’ve just never in my life been through the customer service hell that @ShawInfo is putting me through. And it’s not the workers, who are trying to help. It’s a heartless company that doesn’t empower front line workers to do anything except protect their profit margins

  • monoxidegirl Manda ☮ (@monoxidegirl) reported

    @Shawhelp is there an outage right now in Duncan BC? I keep getting asked to sign into my wifi but I get an error saying my gateway isn't connected.

  • micheal_theven Micheal Theven (@micheal_theven) reported

    @Shawhelp is there an outage in NE Calgary?

  • anitadaher Anita Daher (@anitadaher) reported

    @Shawhelp Thanks, Jack! You guys must be exceptionally busy these days. I've just gotten off the phone with someone. It was a tough and confusing issue, but the support agent did what she could. Figures crossed the problem is solved.

  • yaramoon20 Iman 🦋 (@yaramoon20) reported

    @KelvinJohn15 @KrishnaBhatraju @Shawhelp They know nothing about customer service all what they are good for is sending bills, 🥴

  • yaramoon20 Iman 🦋 (@yaramoon20) reported

    @Shawhelp If you answer ur customer calls that will be a big help,if ur online chat response to customer needs that will be a big help,you know what if i had ever felt sorry in my life it will be the day I signed 2 years contract with ur service,i am paying money for nothing

  • seannamc SMC (@seannamc) reported

    @Shawhelp our brand new blue curve freezes and stalls CONSTANTLY. No one will get back to me on Twitter or the support chat from Shaw. Ridiculous

  • motleychew88 Matt (@motleychew88) reported

    @Shawhelp I've lived in 3 different locations while I've been a customer with you as well, none in old neighbourhoods/houses, so I can't figure out why your services are always so poor. I keep upgrading my package and spending more for garbage service.

  • CheryshPerry Cherysh perry (@CheryshPerry) reported

    I have to work from home and @ShawInfo won’t fix my wifi. @TELUS how long will it take you to hook it up?

  • ssamuellccruzz Sam Cruz (@ssamuellccruzz) reported

    @Shawhelp Its been over 24 Hours of no @CSGO because internet is down in surrey... Im naseous, shaking having vivid images of being 1tapped through a smoke... Look what you’ve done to me @Shawhelp