Shaw Outage Report in Athabasca, Alberta

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (62%)

2. 

   TV (15%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Jeff Marsh (@jeff_marsh) reported a minute ago

  @Shawhelp @FreedomMobile P.S. I used to be proud to be a Shaw customer in that when I spoke to an agent they were always a fellow CDN. The folks I spoke to today in Belize were earnestly trying to do their jobs but honestly they just don't understand my circumstances or needs the way a fellow CDN would!

• liz lawrence (@lizzlawrence) reported 2 minutes ago

  @Shawhelp is there an outage infuildford/fleetwood area of surrey?

• Zeegers (@ZeegersTV) reported 3 minutes ago

  MORE PACKET LOSS @Shawhelp SURE LOVE THIS SERVICE RIGHT NOW.......

• 🇨🇦Chris🇺🇦 (@bacon_darth) reported 4 minutes ago

  @Shawhelp hi there. Just wondering if you are currently upgrading your network, requiring customers to upgrade equipment? Just had a phone call with someone claiming to be from Shaw. It seemed sketchy so I hung up. Thanks.

• Jeff Marsh (@jeff_marsh) reported 7 minutes ago

  @Shawhelp Consider this a 'test' to see if Shaw still has the "CAN DO" and "CUSTOMER FOCUSED" values it espoused way back in the day when I worked there! I'm not reaching out again. I tried. You didn't listen. Now I'm on Twitter. If you guys want to reach out to me I'm happy to chat!

• mid_isle_guy (@mid_isle_guy) reported 8 minutes ago

  @Shawhelp No audio on Beijing TV (552 on Arris box) for past few days in Nanaimo. Tech support advise known issue.....any idea when known issue will be resolved? Thank you for any info.....

• unicorns (@2016humanrace) reported 9 minutes ago

  @Shawhelp shaw webmail gvs sender message undelivered to my wife svd i we hv iPhones w gmail accounts gmail has no issue just Shaw emails tech told me he can’t resolve problem any further today 2 hours later chat

• Derrick McIntyre (@DerrickMcIntyr3) reported 11 minutes ago

  This company is an absolute joke @Shawhelp my internet went down this morning, not apart of the outage, and you can’t get a tech here for 2 days to take a look? Awesome customer service, not.

• ConfusedCDN 🤓 🚀 💘🌎🇺🇦 (@MannyChehil) reported 17 minutes ago

  Shaw is down again! Shaw went down at April 4, 2022 at 10:20PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp

• Holly 🇨🇦 ⏳ (@Hollymcc3) reported 23 minutes ago

  @Shawhelp I can sign in to my Twitter account - how do you think I’m sending you a tweet? And the “contact us” phone number on the website routes me to Belize - which is what I don’t want. Forget it - this Shaw Help is not helping.