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Shaw

Shaw Outage Report in Athabasca, Alberta

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Trevorglove
    Trevor Fedan (@Trevorglove) reported

    @FreedomMobile way to help Canada out during the pandemic by outsourcing all your call center Jobs to Egypt Is @ShawInfo doing the same thing on there side of thing? Also why have they been instructed not to transfer calls to Canada and to say no and be as difficult as possible?

  • BordFan
    Bob Heiss (@BordFan) reported

    @Shawhelp Any problems in Lake Country BC. Internet is extremely slow all of a sudden.

  • marcykain
    Marcy Kain (@marcykain) reported

    @Straight_Law @ShawInfo - help! My office is down too!

  • gcharach
    Gayle Charach (@gcharach) reported

    @Shawhelp Spenser, I’d rather have my service restored in a timely manner. Considering my next door neighbour’s repair is happening tomorrow morning, not sure why I have to wait 4 days??

  • YYCCowboy
    AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported

    @Shawhelp Any chance I can bug someone for some help? Tried the forums etc.. Still stumped!

  • gcharach
    Gayle Charach (@gcharach) reported

    @Shawhelp Internet & TV down since last eve. Soonest you can send support I was told is Thursday????? I hope you will also reduce my billing cycle by the 4+ days of ZERO service. And you can expect my bill for 4 days of lost wages as I can’t work without this service.

  • ahung
    Angie Hung aka 🏠🌈Hungy (@ahung) reported

    Hey Calgary. 2:22 am, watching news and suddenly my #Shaw entire Internet and TV goes out. Bluecurve box is nonstop blinking orange. Tried unplugging Bluecurve gateway then plugging back in but goes back to blinking orange. Is there an #outage ? @Shawhelp

  • formula1_ca
    Clive Bottomley🇨🇦🏁 (@formula1_ca) reported

    @ShawInfo We just love it when you kill your Internet, TV, and phone service to your many customers in the Vancouver area from Midnight to 6am for an update. @CRTCeng #morerealcompetetionneeded #payingtoomuchforcrappyservice

  • ___rhia___
    ʀʜɪᴀ 🐦 𝕤𝕟oo𝕥 (@___rhia___) reported

    .@Shawhelp Just had a horrible experience with Shaw Support. Tried to get assistance in figuring out my passed father's email situation, and was hit with the least amount of help I've ever received from a chat support. Took a transcript. Just absolutely sub-par.

  • DerekAmsbaugh2
    Derek Amsbaugh (@DerekAmsbaugh2) reported

    @Shawhelp Hi is there an internet issue in the callingwood area?