Shaw

Shaw Outage Report in Athabasca, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 12/18/2025 07:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Neota4 Neota 🧚‍♀️🇨🇦✌💗 (@Neota4) reported

    @Shawhelp I don't think you know how overtime works How often should I have to do that? The box was unplugged and reset in Dec 31 when I took my tree down. Do I need to reset it every morning? Every hockey game? Every period? Is there a service that will just play the game uninterrupted?

  • Mobile_Marty Marty Borotsik (@Mobile_Marty) reported

    @Shawhelp is there an outage in Edgemont?

  • chanceharvie Chance Harvie (@chanceharvie) reported

    @Shawhelp Any update on when service will be restored? This is really ruining my Sunday night.

  • kencheungmd Ken Cheung 🇨🇦 (@kencheungmd) reported

    @Shawhelp I'm in Calgary. Is there a signal issue right now? 220 not available. 227 pixelated...

  • trentpennock trent pennock (@trentpennock) reported

    @Shawhelp Tried trouble shooting still messed up

  • Christi17665841 Christian Calvelo (@Christi17665841) reported

    Day #9 of intermittent internet and Day #2 of no internet. Help! It’s hard to teach music online and do my job without internet… @Shawhelp

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @MattPaulHickey @Shawhelp Oh I’m sorry. I wish you would have as well! We are ending Day 3 of no internet and are scrambling to figure out what to do for work. They have been telling me the fix is coming ASAP as well. Unfortunately not the case. The issue has been known since Dec 31

  • Traderhankhill CryptoHank (@Traderhankhill) reported

    @dubelyew_one @ShawInfo Text the homies and ask them WTF is going on in Calgary

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @Shawhelp “I was actually assisting that department yesterday with the issues they were having. Your comments above about no solution/workaround/ETA is still correct. They are manually going case by case for now, but as you know there's more new cases then ones being resolved right now”

  • Traderhankhill CryptoHank (@Traderhankhill) reported

    My internet and TV have been out for 4 straight days now. Not so much an issue for me… but @ShawInfo has some serious explaining to do to the community of Ranchlands. People are outraged and I’ve spoken with many neighbours whom are shopping around now for a new provider.