Shaw

Shaw Outage Report in Athabasca, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 12/01/2025 23:25

December 01: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • screaminTkettle The Tea Kettle (@screaminTkettle) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. Now I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. @Telus what says you?

  • BarryChen15 @BarryChen604 (@BarryChen15) reported

    @Shawhelp 2258 West 39th Ave Vancouver. Is there an outage?

  • ladayen1 Ladayen (@ladayen1) reported

    @Shawhelp Can we get a statement on the traffic being routed through central Canada? This has been going on a week now and it's getting frustrating. Dont ask me to DM, this is a shaw issue affecting many people not just me.

  • cindershad0w cindershadow (@cindershad0w) reported

    is anyone with @ShawInfo @Shawhelp in west #yeg having internet issues tonight???

  • SandwichPope sandwich pope 🥪😷 (@SandwichPope) reported

    Shaw is down in #yeg north east again. Don't believe @shawhelp's websitem

  • AHMED__1095 Muji (@AHMED__1095) reported from Surrey, British Columbia

    @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

  • mrskingle Kim K (@mrskingle) reported

    @Shawhelp What does code XRE 03059 mean on Shaw Blue Curve? I can't get any local channels and some random higher channels. This has happened more than once. Please help. Thanks.

  • saphzsaphz orthojake (@saphzsaphz) reported

    @Shawhelp Just spent 1.5 hours on the phone with tech support just to be told that her shift is over so she will just send a tech. Unreal!

  • NevinThompson Nevin Thompson (@NevinThompson) reported

    @Shawhelp any reports of service down in Red Deer? 100% down for the last 30min or so.

  • cindershad0w cindershadow (@cindershad0w) reported

    My Internet was suspended causing me interruptions. @ShawInfo I am very upset with this, I was on with tech support for 3 hours last night trying to get this issue solved, phone now and get told oh u hit the wrong switch. this has become the worse service ive ever had with shaw