Shaw

Shaw Outage Report in Athabasca, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Athabasca, Alberta 02/17/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ROBFORD99 St. Albert Rob (@ROBFORD99) reported

    @Shawhelp don’t have internet but my Shaw gateway is down in St. Albert?

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp Is there an issue with the mobile service in the Surrey Langley area of BC?

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp why is the wifi down in surrey?

  • wendy_waters Wendy Waters (She/Her) (@wendy_waters) reported

    @Shawhelp is there an outage in East Vancouver?

  • JeivikS76 Jeivik Sutariya (@JeivikS76) reported

    @Shawhelp Is there service outage in Kamloops, BC?

  • natebhorn Nate Horn (@natebhorn) reported

    @Shawhelp hi shaw, our wifi has been down with the green flashing light for hours. Have tried reconnecting, switching ports etc. Can I please get some help?

  • cindershad0w cindershadow (@cindershad0w) reported

    @xeviuss @ShawInfo It took months for them to fix mine. Got a large rebate on it too. Had to run my own router with the modem in bridge mode

  • therealb0wser The Rev. Jason Mitchell (@therealb0wser) reported

    Is it @TELUSsupport? Is it @Shawhelp? Who will be the winner in the Battle of the Bad Box?

  • sheloveskhier1 lawrence (@sheloveskhier1) reported

    @Shawhelp why is my wifi down?

  • TrishyLiz74 Tracy Kay (@TrishyLiz74) reported

    Looking for some tech help. Apparently there is a known issue for @Shawhelp emails not being compatible with the iOS mail app past 14.0. Just got a new phone through @RogersHelps and email won’t work. Have spent hours with Shaw trying to fix. Has anyone overcome this? #winnipeg