Shaw outages and service status in Aylmer, Ontario

Problems in the last 24 hours in Aylmer, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aylmer, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  laZybuddhagaming (@laZybuddhagami1) reported 2 minutes ago

  @ShawInfo Your service has been ****** for the last 10 hours

• 
  Scott #GetVaccinated (@srheth) reported 3 minutes ago

  Another day, another @Shawhelp outage in Rocky Mtn House.

• 
  Pete Meechan 🏆🏆🏆🏆🏆🏆 (@petemeechan) reported 6 minutes ago

  @Shawhelp And to be clear - I am not working from home due to the pandemic, I always have worked from home. If you are not capable of providing the service I pay for, say and then I can cancel.

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 7 minutes ago

  @Shawhelp Hi. Issue was because I had to cancel my Visa as it disappeared you couldn’t take my payment. I’ve resolved that myself. BUT you have some very uninformed folks ( and not all that polite) responding whe I actually got to speak to one. You have been helpful and I appreciate that

• 
  Pete Meechan 🏆🏆🏆🏆🏆🏆 (@petemeechan) reported 12 minutes ago

  @Shawhelp It’s not been more than 24 hours yet, but it’s also a period of time that means I’m not able to do my work. Are you saying that some level of incompetence is acceptable to your network?

• 
  Mandi (@justthemandi03) reported 13 minutes ago

  Can someone at @Shawhelp tell me why I have to pay a cancellation fee if I’m moving out of service area and Shaw can’t keep their end of the service agreement and provide me Service? How am I responsible for your inability to provide YOUR end of the service agreement?!

• 
  mr kaswa (@mrkaswa) reported 16 minutes ago

  So @shawhelp I see the pixelation that Shaw was so insistent was a problem at my house that they sent a tech...a tech who then told me it is a known problem with Comcast's service/equipment and nothing to do with me at all...is returning.

• 
  Mandi (@justthemandi03) reported 17 minutes ago

  @Shawhelp Except I never heard this. It was a recording played to me. Sounds fishy that I’m expected to hold up my end of a service agreement but you can have a clause to not hold up yours. It’s fine. @TELUS is giving me a $200 bill credit to compensate.

• 
  Chris (@CgyChris) reported 18 minutes ago

  .@ShawInfo @shawhelp We will be almost 48 hours without internet or cable. A technician was working up the pole behind our place yesterday and then nada. First service call we can get is Thursday morning. Not impressed. Is this what you consider good service?

• 
  Cosmic Doomrock, Now Double Jabbed (@death_by_meteor) reported 18 minutes ago

  @Shawhelp Another day, another trio of outages. Is there even a point in talking to you about this, since your entire response is "reboot" (done twice), "reconnect the cables", (also done twice) and "oh, we'll send someone" (who never fixes the problem and blames someone else)?