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Shaw outages and service status in Balmoral, British Columbia

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  • Shaw generated 0 outage signals in the last 24 hours around Balmoral, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Balmoral, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Balmoral, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports Near Balmoral, British Columbia

Latest outage, problems and issue reports in Balmoral and nearby locations:

  • Professor_Reg
    Reg Bardsley (@Professor_Reg) reported from Salmon Arm, British Columbia

    So it seems @ShawInfo is still unable to figure out what's broken on the network in the Shuswap. Our cable boxes are stuck on MSNBC & the 2nd impeachment. Since I can't change channels, going on 3 days now, I invented a drinking game, each hour's secret word you drink a shot!

  • m_maxwell34
    Melissa Maxwell (@m_maxwell34) reported from Salmon Arm, British Columbia

    @Shawhelp my internet and cable are down in Salmon Arm, is there an outage in the area?

  • Professor_Reg
    Reg Bardsley (@Professor_Reg) reported from Salmon Arm, British Columbia

    ...problem is the word for last hour was "duty", now I may be too drunk to keep playing today. When congress reconvenes i hope the trigger word is more obscure..... @Shawhelp claims crewmembers are working on the issue.... its been over 2 weeks with nothing getting fixed.

  • deandamm
    Mr Dean (@deandamm) reported from Balmoral, British Columbia

    @Shawhelp tv down in Sorrento

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

  • surrey1111
    'Nucknation (@surrey1111) reported

    @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes

  • superdaddoo
    D (@superdaddoo) reported

    PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.