Shaw outages and service status in Balmoral, British Columbia

Problems in the last 24 hours in Balmoral, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Balmoral, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Balmoral, British Columbia

Latest outage, problems and issue reports in Balmoral and nearby locations:

• 
  Mr Dean (@deandamm) reported 16 minutes ago from Balmoral, British Columbia

  @Shawhelp tv down in Sorrento

• 
  Melissa Maxwell (@m_maxwell34) reported 27 minutes ago from Salmon Arm, British Columbia

  @Shawhelp my internet and cable are down in Salmon Arm, is there an outage in the area?

• 
  Reg Bardsley (@Professor_Reg) reported 45 minutes ago from Salmon Arm, British Columbia

  ...problem is the word for last hour was "duty", now I may be too drunk to keep playing today. When congress reconvenes i hope the trigger word is more obscure..... @Shawhelp claims crewmembers are working on the issue.... its been over 2 weeks with nothing getting fixed.

• 
  Reg Bardsley (@Professor_Reg) reported 54 minutes ago from Salmon Arm, British Columbia

  So it seems @ShawInfo is still unable to figure out what's broken on the network in the Shuswap. Our cable boxes are stuck on MSNBC & the 2nd impeachment. Since I can't change channels, going on 3 days now, I invented a drinking game, each hour's secret word you drink a shot!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stacey brotzel (@staceybrotzel) reported 10 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Trevor Butte (@The_Butte_Man) reported 12 minutes ago

  @Shawhelp my home phone will dial out but not in please help

• 
  Sophie (@sophie_everine) reported 17 minutes ago

  @Shawhelp when will the outage in Surrey be over!?

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 18 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  DeeJayCee (@DJcraw4d) reported 24 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 26 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Rick Alsop (@RickAlsop) reported 26 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 28 minutes ago

  @Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.

• 
  sarah (@punkwich) reported 29 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  Chris Sigurdson (@sigurdson_chris) reported 29 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?