Shaw outages and service status in Bonnyville, Alberta

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bonnyville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  always smile 🇨🇦 (@cari_goncalves) reported 4 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Guy_Barnabe (@GuyBarnabe) reported 7 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 7 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  Rick Alsop (@RickAlsop) reported 10 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 14 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  axishairsalons.com (@axishairsalons) reported 23 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Ugabug (@MaryPChipman) reported 25 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  TheDog (@rockiedogg) reported 26 minutes ago

  @shawhelp was does the golf channel break down and freeze every weekday from 12:00 to 3:00 Starts stops freezes and than sorry we are having trouble try again later ??

• 
  TC-VAN (@RageGeist) reported 29 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Dodie (@michifme) reported 31 minutes ago

  Omg is there anything worse than rogers since they took over shaw? Two days on and off the phone and no help at all 😡😡 #rogerssucks #shaw #rogers😡@Rogers @Shawhelp @ShawInfo