Shaw

Shaw Outage Report in Bonnyville, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Bonnyville, Alberta 01/28/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • balaneski Joe Balaneski (@balaneski) reported

    @VincentRule @DebRule65 @Shawhelp I had their older system before blue curve. I had to unhook both boxes...the plug the main one back in and let it reset fully. Then plug in the other box. Only solution I found to their crap system.

  • gabec168 Gabe C (@gabec168) reported

    @GroseAndrew @ShawInfo @Shawhelp We switched to Telus around 10 years ago. I don’t know what took us so long. So far so good. The one thing about change, it’s never permanent. You can always go back to Shaw.

  • tsundokugames Jared Pachan (@tsundokugames) reported

    @ShawInfo We need better upload. I would much prefer 1GB up/down than any other features you've been working on. Restricting uploads is arbitrary and unnecessary.

  • miketighe Michael Tighe (@miketighe) reported

    My cell phone port away from Shaw Mobile is complete. If you are an iPhone 12 user, buyer beware. This seems to be a known issue. Big fan of @ShawInfo still, I hope they get this worked out. The Shaw Support team is why I'm mainly sad to have to switch. Top notch support.

  • smalltownquiet Shane Baker (@smalltownquiet) reported

    @Shawhelp I tried DMing you, not working.

  • jmomma55 Joanne T (@jmomma55) reported

    @Shawhelp It's not working again

  • ExceptionalEA Shelagh Donnelly (@ExceptionalEA) reported

    @ShawInfo I am very disappointed with Shaw's customer service. I had good service on my initial call. Now, more than half an hour into a call with one of your service reps, I have asked multiple times for the matter at hand to be escalated so I can speak with a supervisor,.

  • VincentRule Vince 5G Pfizered 😷💉 💉 (@VincentRule) reported

    @DebRule65 @Shawhelp We have 2 but the one box seems to always have issues.

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp #BlueCurve down???? #StanleyCupFinals

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you