Shaw

Shaw Outage Report in Bonnyville, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Bonnyville, Alberta 11/08/2025 16:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • brettness37 BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported

    @Shawhelp No thank you. Short of a time machine, I don't think you can help me. Happy to let @BrowntoBure and anyone else looking for a recommendation know how poorly I was treated by Shaw and how happy I am with @TELUS. Shaw had multiple chances to let me down before I moved my account.

  • doublechin515 Chin (@doublechin515) reported

    @ShawInfo I called your support line today hoping to receive some help with my move later this month and was put on hold for over TWO hours before I had to hang up because my battery was about to die... Please advise on how to mitigate this situation as it’s totally unacceptable!

  • peterlprete Shane! Come back! (@peterlprete) reported

    @Shawhelp WTF, you ask for DM, but it stops there? How about some help now?

  • TruthHu95402952 Truth Hurts (@TruthHu95402952) reported

    @Shawhelp My Telus phone and internet were working fine. I’ve had both services for the better part of a decade and only Shaw has let me down. This last outage was the longest, 24 hours. I’m now considering switching my TVs over to Telus after getting a $550 bill in error.

  • pritimama Priti Obhrai-Martin (@pritimama) reported

    @TELUSsupport once again your customer support call back hung up on me without connecting me to a real person. Would really like a real person to call back soon otherwise the next person I speak to is @Shawhelp

  • gordmcintyre Gord McIntyre 🇨🇦 (@gordmcintyre) reported

    @Shawhelp c’mon #Shaw I’ve been cut off three times now while trying to get service through your chat. I don’t want to spend another hour and a half on the phone then be told it’s not your problem by someone in Belize. I pay $170/month and I can’t watch tv. Fix this!

  • Schnuppy6 Schnuppy (@Schnuppy6) reported

    @ShawInfo Visited Guildford Mall Shaw office to inquire about service interruption, and notice the manager working with his pants zipper down. This was also noticed by a female customer. So unprofessional, and when I brought it to his attention he ignored me and continued.

  • smalcowtowngirl Ashley Wors (@smalcowtowngirl) reported

    @Shawhelp do you ask for a passcode in a help chat? We’ve been trying to get help for over an hour, 3 different people and now asking for this info.

  • JSteblyk JSteblyk (@JSteblyk) reported

    @Shawhelp it's been a month and u still can't behoove I'm now paying more money for slower service. I would have tweeted sooner but it took forever to load a mobile twitter page on a brand new phone while standing beside my modem. How is that even possible?

  • TSaunders76 Tim Saunders (@TSaunders76) reported

    @Shawhelp Can you please advise on how I can request service to my internet???