Shaw

Shaw Outage Report in Bonnyville, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Bonnyville, Alberta 01/09/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • donzerino Don (@donzerino) reported

    @ShawInfo internet has been down for 13 hours. Outages all over the place. Surely you’re almost done fkn around.

  • MomKP22 Mrs. K ♓ (@MomKP22) reported

    @Shawhelp I sent PM. No cable or internet service this morning? Why?

  • RDubs001 Rebecca Ward (@RDubs001) reported

    Hey @ShawInfo My parents internet has been going down daily for months. They have called customer service many times and the issue still isn’t resolved. This is very poor customer service. Can this please be resolved? Thank you. @Shawhelp

  • mrrocknroll The REAL⚡MrRocknRoll⚡🇨🇦 (@mrrocknroll) reported

    @Shawhelp Hello.....seems to be issues in evergreen (SW Calgary) with the internet?

  • advid David (@advid) reported

    @Shawhelp what can you tell us about the cause of this outage?

  • advid David (@advid) reported

    @Shawhelp I think a lot of the frustration you’re seeing is due to this lack of information. “We’re working on it” isn’t quite good enough when a service people depend on has been down for almost a full day. If people in the field have only said “it’s complicated,” please do better.

  • Valomir Tyler (@Valomir) reported

    @Shawhelp hey my internet suddenly stopped working, I'm wondering if there's an outage, I am near Sunalta in Calgary

  • Chanellover87 Neetu Tobin (@Chanellover87) reported

    @Shawhelp the supervisor hailey was so awful. The lack of any compassion is ridiculous. I will be reaching out to #global #ctv tells me she has no compassion I could have called and paid my bill. Like I’m begging you to listen. Horrible service

  • MomKP22 Mrs. K ♓ (@MomKP22) reported

    @RonaldNHughes Yeah we are out too, over 13 hours now. No word from @ShawInfo @Shawhelp on fix time or what happened? Eating up my phone data 🤬 So aggravated. We are calling Telus tomorrow too. I can be patient, but need info first. This radio silence is infuriating, everything OUT!

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @trinabilling @Shawhelp I don’t have the internet issues, but wow has the picture been pixelated and freezing for months now. We’ve had the local tech manager say it’s a known issue to do with channel frequencies and bandwidth. They can’t do anything but pass it along to the higher ups.