Shaw Outage Report in Bonnyville, Alberta

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (17%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• mike blackmon (@MikeyBlackmon) reported 4 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• Roland van Kaauwen (@DaddyR69) reported 4 minutes ago

  @Shawhelp Jack !!! On hold now with customer service for 35 minutes. Almost $200 a month for services I hardly use and can’t even contact your offices. This is outright ridiculous !!

• JSteblyk (@JSteblyk) reported 5 minutes ago

  @Shawhelp Its been a month now and I still can't believe I'm paying more money for slower service. I would have sent this sooner but it took forever just to load a mobile twitter page on a brand new phone while standing right beside the modem. How is that even possible?

• Anita Daher (@anitadaher) reported 5 minutes ago

  @Shawhelp Thanks, Jack! You guys must be exceptionally busy these days. I've just gotten off the phone with someone. It was a tough and confusing issue, but the support agent did what she could. Figures crossed the problem is solved.

• Lynda Daneliuk (@FolkloreORama) reported 10 minutes ago

  @Shawhelp is anyone around for help? I've been trying to contact anyone at shaw by both live chat and phone for days...have been on hold for hours and can't get a live person.

• Laura (@laurac131) reported 12 minutes ago

  @Shawhelp is there a problem with internet service in St. Albert? All my neighbors appear to be down as well.

• Manda ☮ (@monoxidegirl) reported 13 minutes ago

  @Shawhelp is there an outage right now in Duncan BC? I keep getting asked to sign into my wifi but I get an error saying my gateway isn't connected.

• Truth Hurts (@TruthHu95402952) reported 14 minutes ago

  @Shawhelp My Telus phone and internet were working fine. I’ve had both services for the better part of a decade and only Shaw has let me down. This last outage was the longest, 24 hours. I’m now considering switching my TVs over to Telus after getting a $550 bill in error.

• Kenny Andrews (@shaqdaddy32) reported 16 minutes ago

  @Shawhelp A technician was supposed to come and install internet and cable today and they never came.

• jfkinpark (@jfkinpark) reported 17 minutes ago

  @Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?