Shaw

Shaw Outage Report in Bonnyville, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Bonnyville, Alberta 03/28/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DocMed_Knee_val Dr. Kara Maloney (@DocMed_Knee_val) reported

    @PrangeMartin @ShawInfo @parkroyal Years of IT memes have lied to us. Turning it off and on again don't magically fix it.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • seesthedanger SteveO (@seesthedanger) reported

    @Shawhelp I have been experienced sudden signal loss for awhile now. I just noticed it on a music channel and the last few days it does it while watching a show, whether recorded or not, the screen suddenly goes blank with no sound. If a recording I go back & nothing was lost.

  • wombatwonder Breanne Rothwell (@wombatwonder) reported

    @burkeman78 @Sportsnet @Shawhelp Rude!

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @Shawhelp .@Shawhelp Pro tip: don't live in #RuralCanada. I have blazing fast WiFi .... but no local internet. Shaw has fibre 2 km away but refuses to put it down the road to hundreds of homes. But @SpaceXStarlink is here and getting installed next week or so!! REAL internet!!

  • fergusscam campbell fergusson (@fergusscam) reported

    @ShawInfo I paid for the ufc fight and the channel is not working

  • ellenfweber Dr. Ellen Weber (@ellenfweber) reported

    @TELUSsupport Telus just installed modem to start internet & cell service. Was told old service at @shawinfo was not stopped & they'd charge $210 to cancel. @Bell.ca also said they'd not stopped service, but unlike Shaw, Bell honored our agreement not to charge me cancelation.

  • dalecbradley Dale Bradley 🏳️‍🌈😷 (@dalecbradley) reported

    @ShawInfo I have been struggling with modem issues for over a month. Go to Shaw store and they were hesitant to help me without a service ticket. The plug and play modem they gave me also doesn't work. Called Telus for new service

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp has got to be the worst service out there.

  • MacMandy2 Mandy (@MacMandy2) reported

    @Shawhelp Sent a dm a few hours ago. Been on live chat for 3.5 hours today and 3 hours yesterday, and no one is able to help us. I’m being told there is an issue with your system!?? This is ridiculous