Shaw

Shaw Outage Report in Bonnyville, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Bonnyville, Alberta 02/17/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigpoppa_G_Rock Big Poppa G Rock (@Bigpoppa_G_Rock) reported

    @Shawhelp can't even log into shaw support website. Get error message. No internet here in #RichmondBC since 9:50pm was slow aswell. On fiber.

  • TrinaMLee Trina M. Lee (@TrinaMLee) reported

    @Shawhelp Is there still an outage in Stony Plain? It’s been almost 24 hours now with no Internet and it’s very frustrating when working from home.

  • Nita_C °★·.☆.·NitaC·.☆.·★° (@Nita_C) reported

    @Bigpoppa_G_Rock @Shawhelp I'm having the same issues in Surrey.

  • upyourmedia Dan LaRocque (@upyourmedia) reported

    @Shawhelp That never helps, that's why they call me. 1000 MB of space is simply not enough. Gmail offers 10 GB, Telus offers 15 GB. Hard drive space is cheap.

  • jaayday J Bell (@jaayday) reported

    Hey @Shawhelp the internet at our business is down [we can’t operate] & I’m stuck on hold. Can you help?!

  • randomdh Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • TvCooken CookenTV (@TvCooken) reported

    @Shawhelp Hard to tell you what my favourite video game is when ping to all the game servers is still over 100 for a majority of those in Edmonton due to the routing. So gaming for all of us sucks right now. Not to mention the lag.

  • YoshiOfTheSeas Bruce (@YoshiOfTheSeas) reported

    @ShawHelp how do I change the Login PIN for additional users on Shaw Mobile. It doesn’t give me an edit button.

  • xoYUUK1 y u u k i (@xoYUUK1) reported

    @Shawhelp your internet sucks, your customer service sucks and your internet is worst than dogwater.

  • victoriadecapua Victoria De Capua (@victoriadecapua) reported

    @shawhelp Why do I pay $123.20 a month for your internet service and your fancy Blue Curve modem when the internet drops during high traffic times?