Shaw

Shaw Outage Report in Bonnyville, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Bonnyville, Alberta 02/18/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SamDogDigital Lee Warner (@SamDogDigital) reported

    @Shawhelp Jan 9 - Calgary (Ranchlands) | All Services Outage (Resolved). ah no. For the third time this week our internet is down despite your website saying resolved.

  • BobOvergaard Bobby O (@BobOvergaard) reported

    @Shawhelp I’m not getting a signal. Outage in my area?

  • Traderhankhill CryptoHank (@Traderhankhill) reported

    My internet and TV have been out for 4 straight days now. Not so much an issue for me… but @ShawInfo has some serious explaining to do to the community of Ranchlands. People are outraged and I’ve spoken with many neighbours whom are shopping around now for a new provider.

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @Shawhelp There is a known issue with internet activations. If you don’t want to risk no internet do not change your modem now - recent update from tech since Shaw will not update customers

  • YB_IrieDuck Laur_YYC 🇨🇦 (@YB_IrieDuck) reported

    @ShawInfo thanks to your technical support that hung up on me without resolving my issue

  • Traderhankhill CryptoHank (@Traderhankhill) reported

    This all could have been prevented if @ShawInfo weee transparent in the issue. “Hey guys we have to do integrity digs… hey guys our fibre line is broken… hey guys we are upgrading equipment in the area” But instead they’ve been cryptic, and passive aggressive when contacted…

  • Therealtjackson Todd Jackson (@Therealtjackson) reported

    @Shawhelp Wtf shaw is down again in ranchlands. This is getting ridiculous

  • RussBarden Russel (@RussBarden) reported

    My God @Shawhelp has got to be the most useless company. 4 days no internet can't get tech out until next Sunday. What a bunch of baloney of a company. My be time to go back Can Com who actually tried to help more than "unplug and plug it in, wait we don't know what's wrong"

  • chanceharvie Chance Harvie (@chanceharvie) reported

    @Shawhelp outage in North Edmonton?

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @Shawhelp “I was actually assisting that department yesterday with the issues they were having. Your comments above about no solution/workaround/ETA is still correct. They are manually going case by case for now, but as you know there's more new cases then ones being resolved right now”