Shaw

Shaw Outage Report in Bonnyville, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Bonnyville, Alberta 03/25/2026 22:00

March 25: Problems at Shaw

Shaw is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • wendy_waters Wendy Waters (@wendy_waters) reported

    @Shawhelp any problems in East Van right now?

  • CozmoFoundation The Cozmo Foundation (@CozmoFoundation) reported

    @Shawhelp For your information. Blair I will be sending a complaint to ccts and crtc these are government offices that will contact shaw cable with your lack of service.Have a good day.

  • lannasb Lea (@lannasb) reported

    @Shawhelp hi, any known internet outages in Oakridge in Calgary? Internet went down about half an hour ago and rebooting the router didn't help.

  • cdrob chris robinson (@cdrob) reported

    @Shawhelp The onscreen guide and features from Shaw remote button to access recordings, is very slow to load on Bluecurve. Any ideas?

  • mikeybui Mike B (@mikeybui) reported

    @Shawhelp your shawmobile network is blocking my online banking verification code from being sent to my phone. It was working fine when i was with Fido. Need some help. Thank you #shawmobile

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp Also everytime I talk to tech support, the issue isn't happening at those moments and it's ALWAYS "we don't see any issues on our end..let's reboot and see what happens..."

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp Oh I got a call a week or so ago.. 'known issue", "no fix yet", but I was given credit for 2 on demand movies. Totalling $22 worth. 🙄

  • tdachong T. Chong (@tdachong) reported

    @Shawhelp seems that some channels are down?

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    hey @Shawhelp - why does my internet and TV keep going down at night. Seems to only happen after 7pm been happening for about a week (My kid is getting a tab bit upset)