Shaw outages and service status in Bracebridge, Ontario

Problems in the last 24 hours in Bracebridge, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bracebridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenn (@jskapin) reported 7 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  indie⁷ slow (@chmpnremix) reported 9 minutes ago

  @thedjkav @Shawhelp @ShawInfo this makes me feel better about my wait time today (unfortunately I had to hang up to get ready for work)

• 
  Magictastical Rubber Duck (@ShoujoRukiia) reported 9 minutes ago

  @Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.

• 
  LFCBeatle (@richyhlfc) reported 11 minutes ago

  @Shawhelp Thanks but what about the issue with live chat and not having a phone number?

• 
  Megan (@M_So) reported 13 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Vanessa (@Noosiekins) reported 15 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  Guy_Barnabe (@GuyBarnabe) reported 19 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Matthew Johnson (@McJohnson922) reported 23 minutes ago

  @Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...

• 
  DJ Phoenix (@DJPh03NiX) reported 24 minutes ago

  @Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.

• 
  We Talk Wrestling (@WeTalkWrestling) reported 28 minutes ago

  @Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins