Shaw

Shaw Outage Report in Brantford, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brantford, Ontario 02/15/2026 10:20

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • EishaXav12 Eisha (@EishaXav12) reported

    @Shawhelp your website only shows outage in Burnaby but there's no internet in Aldergrove (Langley) either since at least 8:30am this morning. Please fix, I don't see a way to report it on your website.

  • chrisraptors420 Chris (@chrisraptors420) reported

    @Shawhelp Why is every channel on shaw so statically you need to fix this

  • coochielova Guy fury (@coochielova) reported

    @ShawInfo why is your internet so garbage?

  • Kari_Lacey77 Kari Lacey (@Kari_Lacey77) reported

    @Shawhelp Stupid tv box isn’t working now either. Error code PSE. Fun fun Saturday night

  • __kayhan Kayhan (@__kayhan) reported

    @Shawhelp any update about internet outage in WEST VANCOUVER ? Thx

  • GekGurly Angela Smith (@GekGurly) reported

    @Shawhelp why is getting follow up on a ticket where you are “fixing” your own equipment so hard? SE YYC random drops and no follow up when your techs have “fixed things”. Over this endless cycle of garbage. And why don’t you have techs that do business calls after hours?

  • jandjsalmon Jandy Salmon (she/her) (@jandjsalmon) reported

    Hey @TELUS - your Customer Service is atrocious. Been trying to move our service to our new house and have been on hold for over FOUR HOURS. Any chance of retaining us as a customer is completely gone. #SwitchingToShaw (@shawinfo got us all hooked up during the 4hr wait with you)

  • omniomi Nick James (@omniomi) reported

    What is the point of maintaining a status and outages page if it's not updated in a timely manner @shawhelp? Obviously a massive outage in Saskatoon from tweets, discord, and wait times for chat and nothing at all on the status page over 50 minutes in to it.

  • DowneyDowney5 Jim Downey (@DowneyDowney5) reported

    @Shawhelp good thing I didn’t want to watch the end of the hockey game! Your wifi is terrible!

  • SEBEssexGrl Sarah Burton (@SEBEssexGrl) reported

    @ShawInfo @Shawhelp - I hope you are now going to compensate businesses in the Heritage Pointe area. Down on Friday and down again today. Appalling service.