Shaw

Shaw Outage Report in Brantford, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brantford, Ontario 02/22/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DocMed_Knee_val Dr. Kara Maloney (@DocMed_Knee_val) reported

    @PrangeMartin @ShawInfo @parkroyal Years of IT memes have lied to us. Turning it off and on again don't magically fix it.

  • dalecbradley Dale Bradley 🏳️‍🌈😷 (@dalecbradley) reported

    @ShawInfo I have been struggling with modem issues for over a month. Go to Shaw store and they were hesitant to help me without a service ticket. The plug and play modem they gave me also doesn't work. Called Telus for new service

  • adifood1234 Adi lally (@adifood1234) reported

    @AlexBraunig @ShawInfo @TELUS Ya get ready with Telus they have rude customer service and there techs are not good I’m happy to be Shaw my service works perfect. And I get great customer service reps to speak with

  • JeffMeerman Jeff Meerman 🏳️‍🌈 (@JeffMeerman) reported

    @Shawhelp what’s wrong with your employees at Guildford? Drove all the there to replace a defective Shaw modem and they said “it wasn’t their problem.” Really? I think it is. Time to move to @telus after being your customer for over 20 years.

  • dalecbradley Dale Bradley 🏳️‍🌈😷 (@dalecbradley) reported

    @ShawInfo very bad service at Shaw today. Waited 70 minutes on the phone and then went to store to switch modem and was told I need a service ticket or I couldn't be helped. Not happy with Shaw #shaw

  • ThirdAgeExped Third Age Expeditions ✈ (@ThirdAgeExped) reported

    @Shawhelp Our timeshift channels disappeared a few weeks ago. Rebooted system. Shaw online chat is not live. 10 min between responses. Ready to boot Shaw and Blue Curve to the curb and go full streaming. Now told we do not subscribe to time shift?? We never u subscribed?

  • schneidz Chris Schneider (@schneidz) reported

    @SighmanCanada @AIRMILES @Shawhelp This seems to get more interesting the further down the rabbit hole we get! Lol

  • TroyMack12 Troy MacLean (@TroyMack12) reported

    @Shawhelp I need some help please

  • JeffMeerman Jeff Meerman 🏳️‍🌈 (@JeffMeerman) reported

    @ShawInfo Worst service at Guildford Surrey - drove there, waited in line for a replacement modem, told can’t be served without a ph.tkt &not their problem. told to take old modem back dt because of covid That’s how they treat a customer since ‘98. Hey @TELUS want a new customer?

  • mrsedlynmurphy Edlyn Murphy (@mrsedlynmurphy) reported

    @Shawhelp please check DM. This issue continues to happen while watching certain recorded shows. Rigged to force us to watch commercials???? #shawgateway