Shaw outages and service status in Brantford, Ontario

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brantford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Alsop (@RickAlsop) reported 6 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 6 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Sophie (@sophie_everine) reported 6 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

• 
  b ☾ (@brandobrennan) reported 7 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  Don T Beakunt (@truebusterflash) reported 8 minutes ago

  @Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.

• 
  Megan (@M_So) reported 13 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Guy_Barnabe (@GuyBarnabe) reported 14 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Jason Silver (@Da_Big_Dogg) reported 14 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

• 
  'Nucknation (@surrey1111) reported 16 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  Faulty (@Line_Fault) reported 18 minutes ago

  @Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem