Shaw

Shaw Outage Report in Brantford, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brantford, Ontario 03/25/2026 18:35

March 25: Problems at Shaw

Shaw is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • helloacire helloacire (@helloacire) reported

    @Shawhelp it’s been almost 2 days without internet in Burnaby. No power issue here. What is going on? Is Shaw going to pay my phone bill for burning up all my data?

  • Bratt_world Brattani 🧡🍁🎃 (@Bratt_world) reported

    @Shawhelp what’s the deal ? Langley no service for days. No cell, home phone, cable or wifi. It was 60km winds, not much of a storm. Not feeling very confident going forward (both rogers and shaw have shown they’re unreliable) powers been back on over 24 hours now.

  • YoungSandwich89 PUNXKevin (@YoungSandwich89) reported

    @Shawhelp Not sure why, but our internet is down too. Was up yesterday and I see some say it was down for yesterday in Chilliwack. So wondering how it goes from working where I am to being down all day today.

  • YoungSandwich89 PUNXKevin (@YoungSandwich89) reported

    @Shawhelp I don’t know the account details, my brother handles all that. But, like I said, was completely fine yesterday. To waking up today to it being garbage today.

  • SkyGatdula SMG (@SkyGatdula) reported

    @Shawhelp have online classes and it’s giving me a hardtime. Connection is mostly down, we’ve been using our data in the past 2 weeks

  • titansandyotes Titansandyotes (@titansandyotes) reported

    @Shawhelp I haven't been able to log I to my account in months. I'm currently getting 230kps when I'm paying for Fibre optic, 38 minute hold time and your sms service doesn't work? How does one get tech support

  • tylerho20 tyler ho (@tylerho20) reported

    @Shawhelp says that they'll restore wifi once power is back. Its been 24 hours with power... At this point it wouldve been quicker to teach me how to fix it so I could fix it myself. Also idk how your the only isp down 🤔. Crazy

  • alfmorapime Alfredo Morales Pimentel (@alfmorapime) reported

    I have more than 24 hours without Internet service…. Come on @ShawInfo @Shawhelp

  • Rebeccachau Rebecca Chau (@Rebeccachau) reported

    @Shawhelp Our neighborhood has been without service for over 24 hours. Website tells us to check to Hydro outage for updates - but we all have power! #poorcustomerservice

  • Pavandeepkk pavandeep kooner (@Pavandeepkk) reported

    @Shawhelp @Rebeccachau I have the same problem. Electricity did not go out but Shaw internet have been down 30 hours. What’s the expected wait?