Shaw

Shaw Outage Report in Brantford, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brantford, Ontario 03/18/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • erreoequis27 R (@erreoequis27) reported

    @Shawhelp My internet has been down. I've tried disconnecting and connecting the router several times and nothing.

  • Pierre39839349 Pierre (@Pierre39839349) reported

    Hey @Shawhelp , @Bell_MTSHelps has been pissing me off with horrible internet.....what do you guys have for specials and how soon van it be installed? My kids need HIGH SPEED internet asap

  • jlstoon Janice Sutherland 🇨🇦 (@jlstoon) reported

    @ShawInfo more than 40 minutes on hold, because I can’t cancel services via chat. Chance of me coming back to Shaw? Zero

  • ihamouda Ibrahim Hamouda (@ihamouda) reported

    I am on hold with @Shawhelp for over 1:30 hours to disconnect my service. Is it by design to make customer life hell to disconnect the service?

  • The_UnknownGod RunescapePlayer23 (@The_UnknownGod) reported

    @Shawhelp so my Shaw internet just isn’t connecting for a while now? I’ve reset the router and still can’t connect to internet. The router has been flashing orange for a few hours. Could you help before my meeting tonight?

  • stephanuch92 Anna Borshin (@stephanuch92) reported

    Looks like it’s time to switch to @ShawInfo since I have been on hold for over two hours with @TELUSsupport and always have nothing but problems with Telus 🤬

  • DustinBatchelor Dustin Batchelor (@DustinBatchelor) reported

    @Shawhelp my home internet is going to be down for 7 days while I wait for a technician to come. Do I get billed for the time I don't have service?

  • brendapmcc Brenda Poliues (@brendapmcc) reported

    @Tbaytel wish I had switched to you from @Shawhelp when you first started service in Kenora Ontario.

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • raywhitebc My_fake_account (@raywhitebc) reported from Chilliwack, British Columbia

    @Shawhelp worst customer service ever. Issue wifi router keeps shutting down chatting with tech since 8:30 am hands off to another tech have to start all over again next tech does the same. Still not working at 14:00. Called @TELUSsupport making the switch.