Shaw

Shaw Outage Report in Brantford, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brantford, Ontario 01/25/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • logicalknight LogicalJusticeKnight (@logicalknight) reported

    @Shawhelp Internet up and down since noon in new brighton, Calgary.

  • SuzKantner Suz Kantner (@SuzKantner) reported

    @Shawhelp - is the service down? I cannot log into MyShaw/Shaw.ca at all. Keeps saying "the site can't be reached/the connection was reset" no matter which way I try - on desktop, thru app, nada.

  • mew4ever23 Kevin Berg (@mew4ever23) reported

    @Shawhelp down across the board here. Tv, Net and phone.

  • pieface2010 Sue T (@pieface2010) reported

    @ShawInfo @Shawhelp my service set to disconnet Dec 25. Why are you billing me to Jan 6? Why are you not accredited by The Better Business Bureau?

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp My phone will show strong service (3-5 bars). If I connect to a WiFi network again (e.g. Passpoint) the service will come back. For example, last night, went to Hillside Mall -- 5 bars of service -- but phone was completely unusable.

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp If I'm at home and have WiFi Calling enabled no problem I can make and receive calls and texts. As soon as I go anywhere data stops working, I can't send/receive texts and I can't make calls. Things like Google Maps won't work, can't stream music, can't even dial 611.

  • MorganChelsea Captain Morgan (@MorganChelsea) reported

    @Shawhelp Hey @Shawhelp, how about you get some technicians working on getting our services back up and running? Our area has been out since Friday and NOTHING has been done. Five calls with support now to get zero answers. “They’re working on it” doesn’t mean anything anymore.

  • Cormie613 Cormie (@Cormie613) reported

    @Shawhelp It hasn’t worked since November 25th. You guys sent a tech once. After that you keep saying it’s an outage, nothing listed on the site.

  • Geognosis K.S. Mac (@Geognosis) reported

    Nothing like getting harrassed by a foreign call centre that is clearly spoofing BC numbers. FIX IT, @ShawInfo. Seven calls in the past 40 minutes alone. There is a special place in Hell for scammers. Your anti-spam algorithms are NOT working.

  • MorganChelsea Captain Morgan (@MorganChelsea) reported

    @Shawhelp Never thought I’d be switching my services over to the hellscape that is Telus, but the complete lack of support this weekend has me booked in to get our Optik services set up on Wednesday. Do. Better. Hell, just do something.