Shaw

Shaw Outage Report in Brantford, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brantford, Ontario 01/28/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • itsBubblyxd Bubbly (@itsBubblyxd) reported

    @Shawhelp yea its literally just shaw connection with the servers, I live on the west coast but my ping for east coast servers is better. friends using Telus don't have this problem and it's only a problem with my other shaw friends

  • kenkhpak KL (@kenkhpak) reported

    @Shawhelp hi, seems like the internet is down in my neighborhood rileypark little mountain. Is the crew working on it? I also don’t see it in the outage map

  • catherinebarr Catherine (Cat) Barr (@catherinebarr) reported

    @wingsnation @Shawhelp @ShawInfo Agreed. Completely untrained on the equipment. Know nothing about which modem works with the tv etc. And yes, why are they all in Belize? One girl said she was in Edmonton then admitted she was really in the Caribbean. #fail

  • cogno Chris Mathieson (@cogno) reported

    @Shawhelp I’m not a customer but many of my clients are and your system is blocking emails they need to see for orders they’ve made with us. How do we get off the CloudFilter blocklist?

  • iam_charmed CB (@iam_charmed) reported

    @Shawhelp the link doesn't work for me lol but im okay for now.

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported

    @Shawhelp Our service outage is not on the list. Any ETA?

  • karhermy Kari Herman (@karhermy) reported

    @Shawhelp hi. Is there an issue in south Calgary? I have no signal w/ my cable. Thx

  • Jamiegrl Jamie Melissa Renwick (Author) 🌐 (@Jamiegrl) reported

    @Shawhelp yeah they are going to credit me 15$, but that only accounts for the ten package I had. I also had 20$ in specialty channels and the limited TV. I reckon I should have had about 30$ back at least. And the alleged customer service reps at the shaw tower were surly and snarky

  • VMartel1 CalgaryObserver (@VMartel1) reported

    @ThaRealDill1 @Shawhelp Thank you for that info. Help from Shaw is non-existent.

  • kaclk Kayle Clark (@kaclk) reported

    Love it when @ShawInfo calls and tries to sell me a new tv package that’s $30 more a month with less channels. Customer service is dead.