Shaw Outage Report in Brantford, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Brantford, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mira Oberman
(@miraoberman) reported
@Shawhelp Thanks for the offer but I have zero faith in your organizational capacity to serve customers. I spent 71 minutes on the phone. Got locked into a 24 month contract that costs $11/month more for same services. Can you fix that?
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Robb Doyle
(@RealRobbDoyle) reported
How bad is #shaw? In 2 days of being a new mobile customer: incoming calls are being told my line is disconnected; the 4g/lte is roaming in my own home - and when it works its worse than dialup. I was lied to about visual voice mail by 2 reps. Cs has been a joke. @Shawhelp
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Mira Oberman
(@miraoberman) reported
It took 42 minutes for @Shawhelp to cancel my grandmother's call waiting. Here's the rabbit hole of 'bundled' plans fun part: we had to add voicemail to stop her fees from going up. Because apparently it costs more to have less.
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Mark Cappis
(@chaosinabox) reported
Well, there’s a $25 rental fee down the drain. Halfway through #GodzillaVsKong and Shaw shits the bed. No Internet...no cable...nothing. @Shawhelp, what’s up in Westlock?
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Brian
(@Wolowich) reported
@shawhelp is there an outage in Archwood area of Winnipeg? since switching from gateway to Bluecurve two weeks ago, I have had two outages already!
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Loud Mouth Brown Girl
(@DevonJHall) reported
@Shawhelp I AM UNDEFEATED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1 I DID IT Y'ALL WITHOUT @Shawhelp'S HELP I DID IT, A GIRL DID THAT, IT'S REBOOTING, AND THE SCREEN SHOWS THE MENU, AND THE LIST OF RECORDED SHOWS, AND I DID THIS STUFF, ALL ON MY OWN OH HELL YEAH
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James Kellough
(@JamesKello) reported
@Shawhelp When I moved to Shaw, against my request, the tech installed all wireless set tops rather then connecting the existing cat5 runs. Your wireless service can't handle my work from home needs now, I need these connections hardwired. Not a difficult request.
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Loud Mouth Brown Girl
(@DevonJHall) reported
lmao so now it says "no signal", I have no idea how to fix this so Im calling @Shawhelp
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James Kellough
(@JamesKello) reported
@Shawhelp I just had a terribly bizarre web chat with your support team. I wanted to book an appointment to have a few RJ45 connectors installed and my cat5 and coaxial runs tested for connectivity. I was told my ISP doesn't work with Internet cables! 🤯
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Gracie
(@_gracieb_) reported
@ShawInfo @Shawhelp - wifi signal is horrible, yet again... do I need to set right next to the modem just to get a decent wifi? It’s not like I live in a mansion.