Shaw

Shaw Outage Report in Brighton, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighton, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brighton, Ontario 11/29/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • brandobrennan b ☾ (@brandobrennan) reported

    @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

  • WeTalkWrestling We Talk Wrestling (@WeTalkWrestling) reported

    @Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins

  • richyhlfc LFCBeatle (@richyhlfc) reported

    @Shawhelp I tried to speak to someone about the outage in Port Moody via the app, it links live chat to my Rogers mobile account and says that I don't have internet services with you but I do. Very poor user experience. Also there is no phone number provided. Shaw was way better.

  • DJPh03NiX DJ Phoenix (@DJPh03NiX) reported

    @Shawhelp Doesn’t help. Same issue both on the website and the mobile app.

  • Tomuhthy Tomnado (@Tomuhthy) reported

    @Shawhelp is there a reason why the internet is not working in the north Burnaby area

  • EmptyUK Mat Thomas (@EmptyUK) reported

    @Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.

  • bc_2025_vision bc_2025 (@bc_2025_vision) reported

    .@Shawhelp is #Shaw help gone ...

  • NoDronesCanada No Drones Canada (@NoDronesCanada) reported

    .@ShawInfo You are blocking my personal emails to any Shaw email customer. How do I change this? I sent a simple email with an inoffensive graphic, and it triggered some sort of block.

  • RoselleE14 Roselle E (@RoselleE14) reported

    @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

  • ShariONeill12 Shari O'Neill (@ShariONeill12) reported

    @Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.