Shaw

Shaw Outage Report in Brighton, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighton, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brighton, Ontario 11/30/2025 17:10

November 30: Problems at Shaw

Shaw is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • blizzard44ca Carol Mulder (@blizzard44ca) reported

    @Shawhelp So you can tell me the problem is on my end, and to use webmail if I can’t figure it out (like the other person on this thread) No thanks, just fix it.

  • Dongo_Junior WangChung2Nite (@Dongo_Junior) reported

    @cenobyte3 @Shawhelp Webmail is working, just activesync on the IPhone having issues.

  • blizzard44ca Carol Mulder (@blizzard44ca) reported

    @Shawhelp Thank you. The Exchange issue seems to be resolved now.

  • danszabo Dan/Danny/Daniel (@danszabo) reported

    @Shawhelp @kfarenholtz Lol.. the worst.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @gfliverpool9966 @Shawhelp Is it mostly SN360 and freezing/glitching on some other channels? Been an issue for us since November. They keep telling us to call techs. Techs keep calling head office and are told it’s a known issue. Offered a credit in April, never saw anything on my recent bills.

  • kfarenholtz Kathy Farenholtz (@kfarenholtz) reported

    @Shawhelp It seems to magically have sorted itself out overnight. I guess your techs resolved the problem. Thanks for reaching out, though.

  • anuragdarvekar Anurag Darvekar (@anuragdarvekar) reported

    @Shawhelp you guys are really PIA, I don't know why I believed that you will still be a good choice for a mobile service provider. Can you please tell me how to do a compliant with CRTC against your services? Is there an award for worst customer service in Canada for you?

  • blizzard44ca Carol Mulder (@blizzard44ca) reported

    @cenobyte3 @Shawhelp This is a system wide issue. For every person on here there are likely thousands that either haven’t noticed or don’t know what to do. Please fix your exchange servers.

  • kfarenholtz Kathy Farenholtz (@kfarenholtz) reported

    @Shawhelp @cenobyte3 Same issue. Only webmail is working. Cannot receive or send emails from my iPhone or iPad. Error message “connection to the server failed”.

  • smtorsch smtorsch (@smtorsch) reported

    @Calgaryman1 @Shawhelp @dylan_random Everything looks ok on my end. I just want to test something here. Can you please pack your desktop computer down to the basement where we conveniently installed the modem behind the furnace and plug the computer directly into the modem?