Shaw

Shaw Outage Report in Brockville, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brockville, Ontario 03/28/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @Shawhelp This is crap. The first thing your robot asks me is “What is BLUECURVE “ ! I want a LIVE PERSON now please

  • pdkowall Parker Kowall (@pdkowall) reported

    @Shawhelp I’ve tried too yes. But don’t have hours to wait for unusual wait times. Ball games or hockey games are usually Over and they problem is gone.

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @Shawhelp The crazy decision to close all offices in the Lower Mainland in favour of online/telephone only left out a whole segment of the population - People with disabilities, that need in person customer service. You've made things worse and harder and slower, NOT efficient!

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @WpgSportsNerd @Shawhelp Was down here for far too many hours and when I got it back, after going through hell rebooting, things changed on my Home Screen and the Shaw icon completely disappeared as did my Samsung tv icon. Mess!

  • Vaccin8yourKids Ponderer (@Vaccin8yourKids) reported

    @Shawhelp My internet has been ****** for 3 straight weeks now, and your stupid text only support chat isn't giving me any goddamn information, what the hell?

  • jwmox John Moxin (@jwmox) reported

    @Shawhelp No private message needed. In Prince George, your service area is massively inadequate. That is all. No problems with your home internet. Just mobility. And you already know this.

  • petemeechan Pete Meechan 🏆🏆🏆🏆🏆🏆 (@petemeechan) reported

    @Shawhelp And to be clear - I am not working from home due to the pandemic, I always have worked from home. If you are not capable of providing the service I pay for, say and then I can cancel.

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    @Shawhelp Just spoke to them on my Shaw app apparently there’s a outage at the moment

  • Vaccin8yourKids Ponderer (@Vaccin8yourKids) reported

    @Shawhelp i've done the whole circus of tricks: i'm even currently waiting on a plant service maintenance ticket or something for a week now

  • Flash Gregg Gordon (@Flash) reported

    @Shawhelp I'd be curious to know, however, how your service can be "Fibre+" and yet my entire area can be affected and the source cannot be found. That doesn't sound like a fibre connection, or even a fibre up till the very end connection.