Shaw

Shaw Outage Report in Brockville, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brockville, Ontario 09/17/2025 20:40

September 17: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • greenthumbmama Barbara Neitzel (@greenthumbmama) reported

    @Shawhelp been having an issue with internet cutting out since about 1:00AM

  • Shawhelp Shaw Help (@Shawhelp) reported

    @itssusmandan @ShawInfo I'm terribly sorry to hear about the connection issues. Is the connection just being slow or is it actually disconnected? - L.P.

  • AlNlOM ainiom (@AlNlOM) reported

    @Shawhelp DM’d you Darren. Hoping you can come through here as I’ve been a loyal customer for nearly 10 years.

  • WartOf67 the Social Libertarian (@WartOf67) reported

    @ShawInfo support department’s incompetence knows no bounds. They could not organize a pissup in a brewery.

  • FrostyWinnipeg Frosty Winnipeg (@FrostyWinnipeg) reported

    @Shawhelp If im asking for support and my city is Winnipeg I should not be asked for what province Winnipeg is in. Embarrassing!

  • herman_wicks Cory MacKenzie (@herman_wicks) reported

    @Shawhelp Was on a call with shaw tech trying to get wifi working. He said there was an outage in Nw calgary. Can't find anything about it.

  • reslus "restless" (@reslus) reported

    @ShawInfo hi there is there any service outtage in Lower Mainland area? net just went down for me.

  • Stewy13 David (@Stewy13) reported

    Your blue curve WiFi SUCKS @shawhelp 0.02MB/s? How ********?!

  • JamesMcKevitt8 James McKevitt (@JamesMcKevitt8) reported

    @ShawInfo Hello Shaw, why doesn’t your mobile service offer spam blocking features like Koodo?

  • CoreyTheWriter Corey Van't Haaff (@CoreyTheWriter) reported

    @Shawhelp No need. Telephone support was faster and fixed it