Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 12/14/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rgrey1 Rob Grey (@rgrey1) reported from Westmount, British Columbia

    @Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me

  • 3_putt 😇 (@3_putt) reported

    @wpgguy @Shawhelp Some idiot took out a pole !!!

  • Alan_Perkins_ Alan Perkins (@Alan_Perkins_) reported

    @Shawhelp ... I am now being sent to a chat line that has tied me up for, so far, 90 minutes. I just want to cancel the channel. You need to make it VÈRY EASY as long as IM not changing my 2 year commitment ..... 2 end.

  • SaigeGames Saige (@SaigeGames) reported

    Hey @ShawInfo why is your service complete dogshit rn lol, asking for a friend

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp Now our cable box is down. Any problems reported in the Glendale area of Red Deer?

  • Daiven_19 Daiven S (@Daiven_19) reported

    @Shawhelp It’s still not working for me. Lagging like crazy

  • RyanMorasiewicz |2yan (@RyanMorasiewicz) reported

    I’ve been charged full price ($500+) for @Novusnow TV box that is years outdated and doesn’t work anymore with their new tech, because I haven’t returned it (wasn’t contacted). He’ll of a way to treat a 10+ year loyal customer. What’s better these days @TELUS or @ShawInfo ?

  • mediarz mediar (@mediarz) reported

    No internet for 26 hrs. No sign of repairs. No notifications. No eta. @TELUS @TELUSsupport to keep me as a customer, all you had to do was keep delivering your over-priced service. But you can't even do that. Tomorrow I switch to @Shawhelp along with my neighbours. Good riddance!

  • Rin_Cathy Catherine (CathyRin) (@Rin_Cathy) reported

    @TELUS @TELUSsupport your home internet sucks *****. Worse than dial up. First time in my life not using @ShawInfo and I #hate it. HATE.

  • jacfries Jacob Friesen (@jacfries) reported

    @Shawhelp Telephone and TV dead since 2 days ago. our3# 236-420-4099's either been hacked or your error. PLEASE help?