Shaw

Shaw Outage Report in Brooks, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 11/30/2025 18:55

November 30: Problems at Shaw

Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Stewy13 David (@Stewy13) reported

    My phone is NEXT TO THE ROUTER and 6MB/s is the best you can do? This equipment is GARBAGE. @Shawhelp

  • Diamond_67 Diamond67 (@Diamond_67) reported

    @Shawhelp nhl centre ice is down...hope you aware.

  • jvincent89 Jessy (@jvincent89) reported

    @Shawhelp my internet down. Is this a local issue or a me issue?

  • Shawhelp Shaw Help (@Shawhelp) reported

    @itssusmandan @ShawInfo I'm terribly sorry to hear about the connection issues. Is the connection just being slow or is it actually disconnected? - L.P.

  • AlNlOM ainiom (@AlNlOM) reported

    @Shawhelp DM’d you Darren. Hoping you can come through here as I’ve been a loyal customer for nearly 10 years.

  • FrostyWinnipeg Frosty Winnipeg (@FrostyWinnipeg) reported

    @Shawhelp If im asking for support and my city is Winnipeg I should not be asked for what province Winnipeg is in. Embarrassing!

  • itssusmandan SusManDan (@itssusmandan) reported

    @Shawhelp @ShawInfo It was fully disconnected. It's fixed now but it seems like it was quite a problem yesterday especially around Calgary.

  • BluGoldWhiteout Christopher (26-14-3) 💙✈🏒❄ (@BluGoldWhiteout) reported

    @Shawhelp Your NHL Centre Ice package is currently down. I'm not the only person having problems. Are you able to help?

  • BeccPepp Becca (@BeccPepp) reported

    @Shawhelp my wifi is down and i have a meeting at 4:30! are you kidding me?! your website says scheduled maintenance for 2 hours but i wasn’t notified. People have to work from home this is insane!

  • Seamusfera Seamus Fera (@Seamusfera) reported

    On Hold for 40 minutes and then @ShawInfo hung up on me... That is what I call terrible service.