Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 02/13/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp messaging on behalf of my parents in Penticton. Cable out, second time in the past two weeks. ETA? They are not happy customers, especially since their bill went up $20 a month. Paying for service they’re not receiving.

  • kenrolston Ken Rolston (@kenrolston) reported

    @Shawhelp TV service is down in Penticton BC

  • friggenhuje Hugh (@friggenhuje) reported

    @Shawhelp so setting up the new internet and cable boxes, internet set up no issues. Cable boxes have not been able to bring the tv in for the last hour. Asks to reboot/reset each time. Even tried unplugging and nothing. Suggestions?

  • maddytwocock Madeleine🇨🇦🏳️‍🌈🧸💛💙(she/her) (@maddytwocock) reported

    @Shawhelp (Vancouver, BC) My tv hasn’t been working since last night - regular tv, shaw on demand, even my PVR recordings are all just a black screen. oddly enough, the channel Guide works though. Is there a service glitch? Or is it more likely an issue on my end? Thanks!😌

  • ironfitpt PTMark (@ironfitpt) reported

    @Shawhelp We did, sadly to no help. Was an outrage in 5 streets around us. 3 hour wait!

  • jonincalgary Jon (@jonincalgary) reported

    @Shawhelp is there anyway to improve the roaming on T-Mobile in central Florida? Presently it is hot garbage. Pixel 4a.

  • lmkt1 Chilly Wookie 🇺🇦 (@lmkt1) reported

    @Shawhelp @PBenitez77 I just went through this with Shaw (Calgary). Was told it was dropped from my programming, not my request and to add it would cost me $😡. Looking at the outage page Reference # INC1102075, it’s a known issue and they are working on it. Its back up for us now.

  • fotogtom Tom Thomson (@fotogtom) reported

    @Shawhelp But people are expected to take time off work to hang around for hours so you can come at your convenience right?

  • garyjohal Gary Johal (@garyjohal) reported

    @ShawInfo are there upgrades happening in surrey because my wifi and home phone are not working?

  • ckirilo 🎨Christina Kirilo (@ckirilo) reported

    @Shawhelp I lost my card that has my internet password. Can you help me?