Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 03/28/2024 10:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrscotty5 Scotty (@mrscotty5) reported

    @ShawInfo 3rd phone call where you agree I never opened an account, and yet I have a $500 bill past due?? If this shows up on my credit report, what address should my lawyer contact you at??

  • YB_IrieDuck Laur_YYC 🇨🇦 (@YB_IrieDuck) reported

    @ShawInfo thanks to your technical support that hung up on me without resolving my issue

  • PatCoflin Pat Coflin (@PatCoflin) reported

    @Shawhelp Is there internet problems in the Ranchlands area of Calgary?

  • celtic_angel22 P (@celtic_angel22) reported

    @Shawhelp Speeds anywhere from 2 MBPS to about 25 mbps DL. Many turn off and back on's, 2 techs who've changed out modems, same techs have said it's not in our house. Going on 3 wks of this, I work from home. Fast, reliable internet is a must for my job. Help needed 2 wks ago.

  • Cyn38959631 Cyn (@Cyn38959631) reported

    @Shawhelp Except you're not leading anymore. FO has a much higher development ceiling and you cap upload speeds. So let's do the math. Same down, faster up, half the cost, and a desire to do better for YOUR 10 yr+ customers than you? This is "doing your best"?

  • AnthonyReimer Anthony Reimer 💉💉💉 (he/him) (@AnthonyReimer) reported

    I’m about 1h20 into a support chat with @Shawhelp. Clearly, the chat line is understaffed, since this was a simple “update me on an escalated support case” and text replies are averaging one every 10 minutes. Also—spoiler alert—my escalated case was closed (that took over 1 hour)

  • DarrKien Darren Kienlen (@DarrKien) reported

    @ShawInfo 3 weeks to fix internet being slower than dial up on your internet 300 package, switched to fibre 500, modem died in 5 days. A week for a new modem. Great customer service. I miss when you employed techs that could address issues promptly. profits over people, right?

  • FionaForbes FionaForbes (@FionaForbes) reported

    Hi @Shawhelp - I'm getting dozens of spam emails every day. Tried calling to find a solution but keep getting disconnected from your customer service representatives. Would you be able to help?

  • LTWIS_101 Secis (@LTWIS_101) reported

    @Shawhelp Is there any issue around Dalhousie area in Calgary, AB?

  • forgetitdave Đave (@forgetitdave) reported

    @Shawhelp Is Shaw Internet down in Lower Lonsdale area?