Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 01/31/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • publishingrenee Renée Layberry (@publishingrenee) reported

    @Shawhelp We've been on chat with your customer service three times already.

  • Improjoe Improjoe (@Improjoe) reported

    @pastayoyo @Shawhelp I wonder if @TELUSsupport would do that to their customers. I’ve never had an problem like this before with them! 👀

  • jodyvance Jody Vance (@jodyvance) reported

    @Nancy_Simonetta @Shawhelp Not NEW. First modem .... I ordered service FIVE weeks ago. Was immediately charged - but received zero equipment. Until today. Again: employee CHRISI650 is a goddamn hero.

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @Shawhelp Thank you for the prompt reply this morning. Got tech support right away and they were great.

  • fiacc Fiacc O'Brien Moran (@fiacc) reported

    @Shawhelp widespread slowdown on bowen island, multiple people reporting, your chat support can't seem to understand the concept of a widespread outage.

  • mintsource dan (@mintsource) reported

    @fiacc @Shawhelp well the thing is technically it's not an outage as it's still working... it's just we are getting unusable download speeds of 1.7mbps rather than the ~100-600mbps we are paying for.

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @S_P_Patrick @Shawhelp Same issue out by Namao in north edm. Keeps freezing up.

  • CornwallisDevon Devon Cornwallis (@CornwallisDevon) reported

    @Shawhelp No...Public works for me. Question....Forget that one dept. told us we owned the tech then another said we didn't, just answer me Y you want a 15 y o modem back that was giving us crappy service? Why can't I just recycle it?

  • fiacc Fiacc O'Brien Moran (@fiacc) reported

    @mintsource @Shawhelp True, but presumably something is broken. You'd think they would want to fix it.

  • petriedish Petra Leinemann (@petriedish) reported

    @Shawhelp On Demand is missing a bunch of episodes from @prodigalsonfox Season 2 on Global. Available episodes jump from 7 to 11...8 thru 10 are missing. Can you help?