Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 02/19/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Tricialm Isha 🇳🇿🇨🇦 (@Tricialm) reported

    So @ShawInfo can't move up the date of service repair for my 85 year old grandma to talk to her dying son because the service repair request had already been logged. Computer says no. So the demographic we just shut the planet down for and locked up? F#@$ em.

  • 204queen0574 🇨🇦 @204queen0574 🇨🇦 (@204queen0574) reported

    @CanadianAngel77 @Shawhelp Well, I guess they have you by the ***** when you are under contact, huh? They refused to let my daughter out of her contract but she can't get service where she lives now. So they are essentially taking her money for nothing. That's bullshit.

  • StealthNetworks Stealth Networks (@StealthNetworks) reported

    @CanadianKitty1 @Shawhelp Same issue in West Calgary

  • PeterMatsubara Peter Matsubara (@PeterMatsubara) reported

    @Shawhelp there is a lag in sound when watching Shaw Bluecurve on-demand or saved shows. Audio doesn't match video, any way we can fix this?? TIA!

  • CanadianKitty1 🇨🇦~ J. Mal....🍁🌎🏳️‍🌈🇨🇦 (@CanadianKitty1) reported

    @Shawhelp What's going on with the service in the west end of Edmonton? Both TV & Internet keeps disconnecting on and off...quite annoying. We have kids online learning!

  • BraddockMIA11 Atwood11 (@BraddockMIA11) reported

    @ShawInfo I bought a new build home that has older homes on both sides serviced by Shaw. How is it that houses on BOTH sides of my house can get shaw internet but you REFUSE to run the line to my house? Your agents seem completely baffled by this. Has it never happened?

  • spade360 BIG BAD WOLF (@spade360) reported

    @Shawhelp I need some free ****. Y’all keep ruining my evenings. Y’all tricked me.

  • wdrohrer Dean Rohrer 🐘😷 (@wdrohrer) reported

    @Shawhelp Do you respond to DM questions about our Shaw service?

  • stevendrowe Steven D Rowe (@stevendrowe) reported

    @Shawhelp I'm all DM'd out with you but issues still never get resolved. Each time I DM I have to re-explain everything, if you had a login issue tracker it would be better. I am on the verge of giving up with you.

  • rainessery Rain (@rainessery) reported

    I was really looking forward to #shadowlands today but since we're now on day 5 of no internet (because @ShawInfo can't be bothered to send a tech for a week after a garbage truck accidentally took out our line) I won't get to join in. Kinda feels like a waste of vacation days.