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Shaw outages and service status in Brooks, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Brooks, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • laxbird
    Common Sense Politics Please (@laxbird) reported

    You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

  • BCReality
    It's been a slice, but I'm leaving this trainwreck (@BCReality) reported

    Hey @FP_Champagne so you allowed the Shaw/Rogers merger to happen, now there are hundreds of thousands/millions of users with no internet or phone service in many parts of Canada. What gives? Time to start giving these conglomerates LARGE fines! @ShawInfo @Rogers

  • surrey1111
    'Nucknation (@surrey1111) reported

    @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • snowyday15
    Summer (@snowyday15) reported

    @Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.

  • MA_Lifestyle
    Coach Mike (@MA_Lifestyle) reported

    @Shawhelp So in other words, service sucks and here’s a mystery charge. Good luck finding out unless you want to block off an hour

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported

    @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

  • shelbyae
    🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported

    @Shawhelp I think you all need to hire more Customer Service staff. I’ve been on hold for over 1hr 15min now. And the web chat service is unable to assist with my issue. Will I ever be able to talk to a person?

  • AndorianIP
    AndorianIP(AiP)🐍 (@AndorianIP) reported

    @Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.