Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 12/25/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dwilsy Not Dave Wilson (@dwilsy) reported

    @Shawhelp can anyone help me through here since sitting on the phone for over 30 minutes couldn’t fix our issue & don’t think the problem is what they said it was

  • pfak Peter (@pfak) reported

    I was supposed to get a call from a supervisor sometime within the past 2 days from @Shawhelp. No call. This is on top of the missed appointments to fix terrible work done by a tech without my consent. This mirrors my horrible experiences with them at work.

  • TheSirShaun Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta

    @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

  • eNdblu Nick W (@eNdblu) reported

    @Shawhelp I recently received a new modem and cancelled my cable service. How long do I have to return the old hardware? I wasn't given a timeline when I called in and had my services switched around.

  • troyryder Troy Ryder (@troyryder) reported

    @Shawhelp The screen going black only seems to happen on one of them though. The video and audio issues are on all 3

  • pitimab Pitima Cooper Leavitt (@pitimab) reported

    @Shawhelp internet is down in Bowness area. Is there something going on? Outage? Incident? Pls update

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    I have never had so much trouble with my TV as I do now with #ShawBlueCurve @Shawhelp it's terrible. I keep getting no signal.

  • baileymccray Bailey McCray (@baileymccray) reported

    @Shawhelp is the internet down in my area? Me and a couple people I know are having internet issues!! Please help me out

  • Idsdontlogic bee (@Idsdontlogic) reported

    @ShawInfo internet maintenance is messing up bad. Third time they’ve done maintenance and my system won’t come back online. Thinking about switching to @TELUS

  • ArekSmykot Arek Smykot (@ArekSmykot) reported

    @Shawhelp internet down in gramville edmonton? 2 hour wait time on the phones??? Whats going on?