Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 02/13/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • PigskinAnnie PS Annie (@PigskinAnnie) reported

    @Shawhelp We've had no internet or cable in Cowichan Bay since 9AM on Monday. Hydro was back on at 10PM Monday. We keep being told it's due to hydro outages in the area but there are no outages for several kms. No crews on-site. How can you be sure there's no local damage?

  • TMRWilson Teeny Tiny Turtle (@TMRWilson) reported

    @Shawhelp we've been 24 hours with no internet or cable yet we've had power since yesterday morning. I know the storm caused a lot of damage but our internet has never been out this long before.

  • PigskinAnnie PS Annie (@PigskinAnnie) reported

    @Shawhelp When can we expect service to be restored? One if my neighbors shaw line to her house is partially down, yet no one's been to look at it.

  • Landos23 Landon Snyder (@Landos23) reported

    @Shawhelp are you guys experiencing trouble with Shaw Open today at @FlyYYC ?? Cant get anything to load, have tired everything.

  • PeterAtwal Peter Atwal (@PeterAtwal) reported

    @Shawhelp Any status update yet on this outage, other than the generic reply?

  • ksavvy31 Karen (@ksavvy31) reported

    @Shawhelp 2/ They have called in multiple times. And have been offered credits. Not a solution. Or a timeline of when it will be fixed. It’s dangerous for them not to have reliable phone or internet service and no help in sight.

  • CuzICantStop Cuzi (@CuzICantStop) reported

    @Shawhelp internet outage yet again. So on top of the only 350mbps I get while paying for 1gbps (equipment has all been tested capable of 1gbps) now I get to sit around and wait for the internet to actually work. Yay.

  • Priscil05980359 Priscilla Santos (@Priscil05980359) reported

    Still no internet or phone service. I'm in a two year contract, but so far it's been 4 days without service. Will Shaw still charge for services not provided? @Shawhelp

  • singhHJ39 Harsh 🐶 (@singhHJ39) reported

    @jsbmbaggedmilk @Shawhelp @TELUSsupport I honestly switched to Telus because I had those problems with Shaw.

  • meg_cant Meghann Cant (@meg_cant) reported

    @ShawInfo Internet and landline have been down since the power outage. BC Hydro restored power yesterday morning but still no internet or phone. What's up with that? Makes it difficult to work from home...