Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 11/22/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mesomers19 Meghan (@mesomers19) reported

    @Shawhelp are there any service interruptions in Calgary right now?

  • Sunfl2020 Re_ (@Sunfl2020) reported

    @Shawhelp Hi. I tried to get the fibre+300 internet for my home (monthly) yesterday,but when inserted my credit card to finish the purchase, there was an technical issue. Tried to call but nobody was working at that time. Do I need to call Shaw to get the Fibre+300 home internet?

  • kafarwell Kim Farwell (@kafarwell) reported

    @Shawhelp Good morning! I am going to try this again when I am not running around. Tried to order internet signal booster pods when I was running around and somehow lost the chat before we completed the transaction. I'm back for a do-over.

  • Gabbydiah Gabby (@Gabbydiah) reported

    Ok @Shawhelp you suck. You say 24 7 but its a bot that auto replies. That isn't 24 7. My moms home phone is down. I want her to turn on her cell if a problem but I can't reach her. Cause ur 24 7 help is a computer that doesn't get her phone isn't working. Tom looking 4 a change

  • mojodani Danielle Lemieux (@mojodani) reported

    @Shawhelp terrible constant pixelation on Food HGTV and others. Going on for over a week!! Any idea when this will be resolved. These channels are unwatchable.

  • jrav1 Jessica Veinot (@jrav1) reported

    @Shawhelp TV and internet have been very poor quality since yesterday evening. TV goes pixely and internet connection is intermittent.

  • WilliamLTyndall William (@WilliamLTyndall) reported

    @Shawhelp Very disappointed In Shaw. Made appointment for today between 12 and 2pm. For the new place. Waited until 2pm and we get a call that they can't make it . Re-booked for Friday now. We put our move on hold so we can be there for Service. What a Joke!

  • old_but_smart Edward (@old_but_smart) reported

    @shawhelp is a misnomer. Almost impossible to get help. No retail outlet anymore (cost saving move?). Phone help is useless. Apparently they don't send anyone to your house to help solve a problem (despite paying $250 per month).

  • alockhart_84 Amanda Lockhart (@alockhart_84) reported

    Oh my gosh @ShawInfo with the WORST customer service. 2nd day in row trying to get things fixed. I give up

  • Kimmiequilts Kim collins (@Kimmiequilts) reported

    @Shawhelp sure wish I could get some tech support that won't quit dropping me in the middle of the chat.