Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 01/25/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp Thanks. I am looking into it now. On a different note, your website is not working on my iPhone XS running iOS 14.4. Nothing can be tapped and some images are not loading. I tested it in Safari and Brave.

  • rose_petz Rose Petz|High Vibing Wellness (@rose_petz) reported

    @wildrose76 @Shawhelp It's ridiculous that they cut service because they "wanted" to upgrade the cable boxes. Not a good way to run a business. The local news is really the only feature that's any good.

  • 06yellowvette 06yellowvette (@06yellowvette) reported

    @Shawhelp Shaw has the worse customer service i think I've ever come across, 2 hour wait time is ******* bullshit,i can see me switching to telus even though they aren't any better

  • robinlear Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta

    @Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?

  • KAmbrosone Karen_A1976 (@KAmbrosone) reported

    @Shawhelp Any idea when TV will be up and running in Calgary? Been down since 6:30am.

  • mrsmellark21 Desiree Bergen (@mrsmellark21) reported

    @Shawhelp @Shawhelp I eventually got on live chat instead and actually found someone who was willing to help, so they managed to help me remotely. Thank you though.

  • SharylJansPhoto Sharyl Jans (@SharylJansPhoto) reported

    @ShawInfo I just want to tell you that your website for online shopping and searching for plan options sucks! I find nothing but go into a store. What’s the point of your website? I just want info on internet only. Your cable is getting way overpriced!

  • GMoneyDC1 Greg Rowat (@GMoneyDC1) reported

    @IcarusSmith @Shawhelp If you have a MyShaw account go onto the “TV” tab of your account and “refresh channels” .. it fixed our issues

  • tundrascott Tundra Scott (@tundrascott) reported

    @Shawhelp @eephac yeah. This link is broken too

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp No. It is not working correctly on those browsers.