Shaw Outage Report in Brooks, Alberta

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (10%)

3. 

   TV (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Wesley Burwash (@wesburwash) reported 4 minutes ago

  @Shawhelp is internet service down in Sherwood Park?

• David Niven (@nivende2) reported 7 minutes ago

  @JulieRohrYEG @Shaybeerta @ShawInfo If you are close to the router you want to use the 5 ghz wifi band. Further away, the 2.4 ghz band. Android phones have an app to test signal strength around your house.

• cait 💗💜💙 (@beachweeds) reported 12 minutes ago

  @JulieRohrYEG @ShawInfo Sorry I realized my response was getting too long-winded so I will say: look into the placement of your modem - we've been having issues with our internet and turns out our modem was in a suboptimal location! And/or try direct connections if possible!

• Zach Fleisher (@Zach_Fleisher) reported 13 minutes ago

  Lol I'm on a chat with @Shawhelp about these issues after they ignored them for months and they're asking when I can pay my bill.

• Zach Fleisher (@Zach_Fleisher) reported 19 minutes ago

  @Shawhelp Still having issues with billing, and technical issues. Your support person sent an email that doesn't accept replies; makes me think maybe you didn't want to resolve the issue? 🙃

• Jim misses Hawaii 🏝️ (@commpro123) reported 21 minutes ago

  @Shawhelp hi there. Are you having issues in Sherwood Park Alberta? I have no cable or internet. I've rebooted my Bluecurve modem but all I get it a yellow/orange flashing light.

• Digi (@turbulentio) reported 25 minutes ago

  @JulieRohrYEG @ShawInfo 5/ Run trial web casting sessions. If the signal is still poor. Switching ISPs might be an option. Pls keep in mind that the trial sessions need to closely resemble the traffic generated during the event. So you need a trial session w/ the same # of expected guests or greater.

• Quinn (@QuinnBoser) reported 26 minutes ago

  @Shaybeerta @JulieRohrYEG @ShawInfo Came here to say exactly this! Best way to get good speed is just run a long Cat6 cable directly from your modem. Wi-Fi will never be as good, even with a booster.

• Courtney (@ziegler__c) reported 28 minutes ago

  @Shawhelp MIL has a lifeline and her internet is down. Tech said they can’t get to her until the 23rd, then they said they’ll book her in the next day as an emergency (she’s blind,lives alone).They never showed up and said they never booked her in and she will have to wait, zero sympathy..

• Digi (@turbulentio) reported 31 minutes ago

  @JulieRohrYEG @ShawInfo 4/ The list displayed in Netspot, under the ssid heading, is a good indication if dominant neighborhood provider is shaw, telus, or another vendor. Another way to confirm if the signal coming into your home is poor is to connect to the ISP device with an ethernet cable.