Shaw

Shaw Outage Report in Brooks, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 12/17/2025 11:10

December 17: Problems at Shaw

Shaw is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • quakemom Chessmom (@quakemom) reported

    @Shawhelp W network always offered a time shift option but its gone today

  • matty_lim Matthew Lim (@matty_lim) reported

    @Shawhelp is service down in the Burnaby/Lougheed area?

  • kkofor 墨明棋妙 | 胡子观币 (@kkofor) reported

    @ShawInfo @GamingStadiumCS How stupid for shaw cable Internet!every night about 3am the Internet should be down about 30 mins，my old Internet is Bell Mts，never happened this，i don't know why i change to shaw

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp Damn @TELUSsupport y’all are that evil

  • kritterton kritter (@kritterton) reported

    @Shawhelp internet is down in Strathcona, Calgary. I’ve restarted my routers, and still not working. Please investigate.

  • abbasmash3 abbas mashaollah (@abbasmash3) reported

    @meier_j @ShawBusiness @Shawhelp I am having the same issue. 2 month later and 3 routers and total rewiring and the finally said it might be their systems. They are going to look into it. You could have done that 2 month ago not to mention during the 7 calls with tech support

  • CozyBoomer Cozy Boomer Fren (@CozyBoomer) reported

    @Shawhelp I tried turning it on and off again for the past hour before realizing your services are completely down in my area (Nanaimo/Gulf Islands). Any ETA on when they will be back up and running again? Are they waiting on BC hydro to fix something power wise or??

  • BlueWrenches BlueWrenches (@BlueWrenches) reported

    @Shawhelp Is Service down in Rocky Mountain House? Shaw Business customer

  • LallyAd LallyA (@LallyAd) reported

    @MGandhi_CFP @TELUSsupport And that’s why I am on @Shawhelp haven’t had an issue

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp any idea when the downtown #yeg outage will be resolved? No update since 8:23 this morning……