Shaw

Shaw Outage Report in Brooks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 01/15/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MrPaulBae Paul Bae (@MrPaulBae) reported

    @Shawhelp How do I report excellent customer service? "Daniel SV70" just walked me through a tech issue via online chat and when we ended there was no review option to let his manager know he rocked it. Can you please pass it on?

  • kiddles19 Kylie Vanloo (@kiddles19) reported

    @Shawhelp is service in Calgary down? Been 25 min of no service

  • DanielleASigne Danielle (she/her) (@DanielleASigne) reported

    @L__Baldwin @Shawhelp we have Wifi. Shaw customer here.

  • gfliverpool9966 #GFL40 #GFLXL 🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp Since you wouldn’t help run even a 100+ CAT5 cable from a modem that is located in the dining room/living room of a house to somewhere downstairs in one of the rooms that I have via a tech call. I can say this employment opportunity goodbye 👋🏾👋🏾👋🏾👋🏾👋🏾

  • closetofree michelle (@closetofree) reported

    @Shawhelp My cable sound is way off of the commercials and shows. It's really annoying to watch the sound match with the talking. Ive restarted the boxes and still the same. Please help, thx!

  • j4w4d j4w4d (@j4w4d) reported

    @Shawhelp internet outage at langley since morning. chat support acknowledged the issue. still on info on your website. any updates ?

  • windowsyls Sylvie Micheals (@windowsyls) reported

    @Shawhelp nothing like having your scheduled tech show up, tell you he doesn't have time for you, and leave. Superb customer service there. No word from anyone as to when we'll have our service (that was cut off earlier than our scheduled upgrade) restored.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp shoutout to shaw for sending its techs and not charging its customers un like @TELUSsupport charging customers 150 to fix its ****** VDSL line. Get a life Telus. @Shawhelp y’all are a goat🤛💪

  • ydfished HoopsfanAB (@ydfished) reported

    @Shawhelp channel 206 /cbs east has disappeared from the guide entirely in #yeg. Wtf? There’s an nfl game supposed to be there to make it worse

  • fivefortweeting 🔴Jus My Bells 🎅🏻🎄🧑🏼‍🎄 (@fivefortweeting) reported

    @Shawhelp Hi the tv modem we have isn’t working though and we are on Shaw. The tv goes on and off all through the night yesterday and this morning. So if you could fix it I would appreciate it very much.