Shaw

Shaw Outage Report in Brooks, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brooks, Alberta 12/12/2025 15:45

December 12: Problems at Shaw

Shaw is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BlaineSchlec Blaine Schlechter (@BlaineSchlec) reported

    @Shawhelp web site says all resolved but we are still completely down here in Okotoks. Any updates please?

  • kiwigummy Kiwi (@kiwigummy) reported

    @Shawhelp is there any outage in AB? Internet has been on and off whole day

  • kenmonye Fourteen-kay (@kenmonye) reported

    @ShawInfo no offence but ur internet 300 sucks in Livingston Calgary it is borderline frustrating and I pay a lot

  • dcsp66 DC (@dcsp66) reported

    @Shawhelp @ShawInfo 2 days of messaging with Shaw system techs and I am getting no where. I pay for 300mbs internet and I am getting some very slow speeds. Latest speed test. 1.8mbs. Unusable!! I had better internet when I used a dialup modem back in the day!

  • hananasaur hananasaurus rex 🦖 (@hananasaur) reported

    @Shawhelp Thanks. I called Shaw support and there is an outage in my address. I hope the outage page gets updated soon.

  • Mi780M John Bender (@Mi780M) reported

    @NahremanIssaCTV I hear ya...... had same issue with @Shawhelp...... same run around..... it’s that same old same old..... if you don’t like it, go somewhere else. They’re all the same.... cell phone companies, cable companies and insurance companies.... thanks for nothing!!!

  • Dylislol Dylis (@Dylislol) reported

    @Shawhelp in Southeast Calgary in Mahogany everything Shaw is totally out! Fix please we have a Santa call in 20mins! Halp!!!!!!!

  • BlaineSchlec Blaine Schlechter (@BlaineSchlec) reported

    @Shawhelp any info/update on outage in Okotoks? Thanks

  • dvandy80 Darcy Vanderham (@dvandy80) reported

    @JPOilerfan @Shawhelp Been having major problems the last 3-4 weeks as well. It’s great for getting out of the Zoom weekly production meeting where I’m usually getting my *** chewed out though so take the good with the bad I guess.

  • hem_him Hemendra (@hem_him) reported

    @Shawhelp any update on internet outage resolution in Mahogany