Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 12/12/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TrmptRider Liane Langlois (@TrmptRider) reported

    @Shawhelp I need help and can’t get anyone on phone or chat

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp when do you plan to reimburse for all your outages? I cannot keep paying my phone provider for extra internet. Every two weeks there is an outage.

  • averagetradez traderjoe (@averagetradez) reported

    @Shawhelp wtf Shaw two separate weeks now no internet

  • CanadianPhilth CanadianPhilth (@CanadianPhilth) reported

    @Shawhelp Is there a reason our phone data is being throttled so bad we can't even use our GPS? Has Rogers been ******* us over already since the takeover? Also, why the hell don't I get reception in half of my house? How can I be ROAMING from one room to another?

  • DinosaurUnicorn Sam (@DinosaurUnicorn) reported

    @Shawhelp Second time in two weeks internet and cable is completely down. What is going on? I have an online class in two hours :/

  • CraigKoban 𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬 (@CraigKoban) reported

    @Shawhelp My Internet went down at 10:30 tonight and every call to your customer service was dropped on your end. Can’t connect to anyone on chat. This is unacceptable. Please advise.

  • CraigKoban 𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬 (@CraigKoban) reported

    @Shawhelp Incidentally, your service page indicates that the issues with incoming calls dropping to CS has been resolved. As of 10:30 tonight it clearly hasn’t.

  • Trail_24 Trail 24 (@Trail_24) reported

    @ShawInfo No Internet, phone, or TV since 1am last night. What the heck Shaw? My wife and I work from home, we are dead in the water. Are you infected by the Rogers service failure virus?

  • ExodeAeroh Nicholas T (@ExodeAeroh) reported

    @Shawhelp This is the absolute last straw with Shaw. Second time this month there is an Outage in my area. Canada Day, my internet was out for 28 hours. Today it's been out for over 12 hours now. I would like compensation as I feel like I shouldn't have to front a $300 bill..

  • BilalArshad Bilal Arshad | بلال‎ (@BilalArshad) reported

    The state is Canada's telecom is abysmal. Last week my cellphone carrier @Fidomobile / @Rogers went out of service for a record breaking 24+ hours. Now my internet provider @ShawInfo is suffering an outage. So happy that Roger/Shaw merger didn't go through.