Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 11/15/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ghostcatbce GhostWarrior⚔ 🇨🇦 (@ghostcatbce) reported

    @Shawhelp Hi! It's me again. So I'm trying again, to connect, via Wi-Fi,to set up my new laptop & it just won't connect to the internet. 😩 I have the right network, it says connect automatically, but nothing is happening. Am I just hopeless?🙄

  • SpencerHodgson2 Spencer Hodgson (@SpencerHodgson2) reported

    @Shawhelp what’s with the spotty service lately? Last 4 days tv has frozen internet is operating 380 mbps slower than what I pay for… maybe time to go to a competitor with competent service

  • cartfullofcats 🙀🛸 (@cartfullofcats) reported

    Our plan with @ShawInfo is almost up, wondering if we should just go to MTS since it's going to cost us a fortune to stay with Shaw which we're already paying a stupid amount for. They never want to do anything to keep current customers @Shawhelp

  • KarenDunfee1 Karen Dunfee (@KarenDunfee1) reported

    @Shawhelp Shawmail is not loading or sending. Is this an issue at Shaw?

  • illmatix illmatix (@illmatix) reported

    @Shawhelp hey, I'm having issue with my connection. Like some sites load and some don't. Lots of issues with requested images not loading. Issue seems to come from external sources based on traceroute output

  • Tylerwapple Tyler Wapple (@Tylerwapple) reported

    @Shawhelp are you any closer to getting bluesky to stop recording shows with no air date and repeat episodes marked as new? First mentioned the issue to support 2 or 3 years ago...

  • geogeer Adam (@geogeer) reported

    @KarenDunfee1 @Shawhelp My Shaw email has been painfully slow for the last few hours too. Webmail in the browser and on my phone via app. Super frustrating!

  • ccarrotzero /cιαɾəncəº (@ccarrotzero) reported

    @Shawhelp I have tried the instructions on that page. Also the only thing provided by your tech. It did not work. I was never prompted to download/install iOS Profile. Hence cannot connect to ShawPasspoint. ShawOpen is the only one that works.

  • mindboxmedia Mindbox Media (@mindboxmedia) reported

    @bombay_poetess @TELUS @ShawInfo Don’t bother with Telus. We had the same experience with home security install. We had no technician show up for both of service calls. Even after the first time getting our address wrong they screwed up the second time. Don’t use Telus.

  • robson250 Diamond Dallas Crypto (@robson250) reported

    @Shawhelp Wake up and fix my internet 2 nights in a row now I have stuff to do!