Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 03/24/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @DirtDigginDork Good luck finding someone in customer service to help! It's been doing this since 3pm. @Shawhelp

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @IanSeggie @Shawhelp Hi Ian, question has to do with BBC Canada 531 which I now name blue screen of death. Second para of screen shaw mess. I do have discounts on package does that mean they go away? What are my options? It's standard Shaw issue a message with no details.

  • dencentral dencentral (@dencentral) reported

    @Shawhelp on hold 1:15:00, Shaw dropped connection. Now waiting 35 min+ for SMS help. My apt building is all Shaw satellite and everyone on my drop line has no signal. Happened abt 2 mos ago, not my eqpt but a fried transformer on roof near dish. But HOW can I get through??

  • willy7292 Bill Reilander (@willy7292) reported

    @Shawhelp help

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @TrevorBoller @Shawhelp We hope to be on Telus Optik TV by then. I've had service complaints in with @Shawhelp since Blue Curve was installed in October.... filed a Better Business Bureau complaint tonight, not holding us to a contract when #Shaw doesn't supply the service you've paid for. Telus it is

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours

  • tamendra Tamendra Thapa (@tamendra) reported

    @Shawhelp Any updates on Guildford Surrey Shaw internet outage? It’s almost 24 hrs .: no ETA so far !!

  • AmitSha24845591 Amit Sharma (@AmitSha24845591) reported

    @Shawhelp can you please provide help on ETA for outage in surrey Guildford area. It is nearly 24 hours now and there is no resolution yet.

  • shaquanking_ Shaquan (@shaquanking_) reported

    @Shawhelp how long until the outage in surrey is fixed :((

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @Shawhelp after 2 hrs and 23 mins on hold for customer services for a billing issue, I get a message 'we are experiencing technical problems and cannot complete this call'...click! I know you are experiencing tech problems but is this affecting Customer Services contact as well