Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 03/26/2026 00:25

March 26: Problems at Shaw

Shaw is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatIndianArmy1 That Army Brat (@ThatIndianArmy1) reported

    Officially switching from @ShawInfo to @TELUS because of @ShawInfo bad customer service, bad connectivity and lack of transparency in sharing estimates about outage times.

  • sc2019de porygon (@sc2019de) reported

    I would recommend that all Canadians avoid @ShawInfo ’s internet service. In a pandemic requiring WFH, their Blue Curve crashed and cannot be repaired until Saturday. I would lose my job. I am seeking alternate internet arrangements.

  • ThatIndianArmy1 That Army Brat (@ThatIndianArmy1) reported

    @AmberrIvy @ShawInfo Yes, I know I heard the fire was really bad :( ..... hopefully they resolve it soon!

  • marionetta marionetta (@marionetta) reported

    @Shawhelp Thank you. I'll wait until the service comes back up and then contact you.

  • ThatIndianArmy1 That Army Brat (@ThatIndianArmy1) reported

    @Shawhelp nobody replying to my DMs. I messaged you 10 times and keep getting an automated response of hi how can we help you. So disappointed

  • Tentaskyr 🐙Tentaskyr 🐙 (@Tentaskyr) reported

    @LoyalWolfy @Shawhelp My internet is still throttled down to 14mbps down and 17mbps up. Paying for their Fibre+ plan of 1gif down and 100mbps up.

  • nicksimard Nick Simard (@nicksimard) reported

    @simon_ook @bchydro I don’t get why a power outage in a relatively small area (149 people affected) means that I don’t have Internet kilometers away from there. Does @Shawhelp not have backup measures for this sort of thing? No other way to restore service?

  • etomboulian Evan (@etomboulian) reported

    @Shawhelp BCHydro lists the power outage due to the fire in Langley as restored now. Can you provide an update to us as to why your service is not restored yet? - "Once hydro is restored, services in the area should begin working." - doesn't seem to be a true statement..

  • CaljouwDonna Donna Caljouw (@CaljouwDonna) reported

    @Shawhelp @sodexofoodsux No update since last night at 7 pm which stated a few hours to the fix.

  • jozef_smith Jozef S (@jozef_smith) reported

    @Shawhelp I don’t think you can blame this on hydro anymore, powers back on. pretty ridiculous this is how fragile your network is. Without internet for over 24hr now.