Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 02/25/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adi1893 Adi (@adi1893) reported

    There’s a @TELUS/#TELUS #internet outage in my neighbourhood. First time @ShawInfo/#Shaw has proved useful.

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp I already chatted custormer service for help but was told there is no ETA to resolve the issue.

  • Brynhewko Bryn Hewko (@Brynhewko) reported

    @Shawhelp I had tried that, yes. It sounds like our neighbor’s is down too…

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp Hey are you guys having an outage tonight. None of my tv work. Wtf is going on. I tried online but nothing is working. You guys don’t have 24hr customer service. Is this a joke.

  • ShaunGl Shaun aka Glassy (@ShaunGl) reported

    Thank you @Shawhelp you cancelled my contract, and after all the Bluecurve issues, that's your help? I'm off to @TELUS Thank you and goodbye! #nokisses #herestofibreoptic

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    @Shawhelp Already on that -- I'm getting a survey to see who else is having these issues. Your service has been beyond terrible. It goes down between 3pm and 8. Ready to punt it for something reliable.

  • ronproulx ronno (@ronproulx) reported

    @Shawhelp I am looking to get a push message saying "internet is down". I get a push for my bill. why not a push for "service not working". makes sense ya?

  • Jare Jared (@Jare) reported

    @Shawhelp did you know your back end team has been “aware” of this modem provisioning issue for over a week? Are they still going to fix this “asap”? I guess it takes at least 6 days of a service outage to admit there’s a problem

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    Thanks @Shawhelp for shipping the new, updated Shaw Fibre+ Gateway 2.0 XB7 Modem overnight. Replaced old one with new and up and running, faster, no more issues.

  • Endem69 Hussian (@Endem69) reported

    @Shawhelp when can we expect the outage being fixed in T6x? Been more than 5 hours and no update on your live outage update page.