Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Jason (@BCBladesman) reported a minute ago

  @Shawhelp Please have a manager DM me ASAP. You have cancelled today’s appointment and this is after 9 months of poor service. I need a call immediately to deal with this issue.

• jfkinpark (@jfkinpark) reported 4 minutes ago

  @Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?

• aashley (@ashleyw971) reported 7 minutes ago

  @Shawhelp is there perhaps another way to contact customer service to explore the different plans? Thanks in advance!

• BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported 10 minutes ago

  @Shawhelp No thank you. Short of a time machine, I don't think you can help me. Happy to let @BrowntoBure and anyone else looking for a recommendation know how poorly I was treated by Shaw and how happy I am with @TELUS. Shaw had multiple chances to let me down before I moved my account.

• Better 'Berta (@CannabisCommen1) reported 11 minutes ago

  Hey, @ShawInfo - I'm trying to be a new customer. Your website keeps directing me to bundles, which I don't want, and the hold music was overwhelming enough that I hung up after 6 minutes on hold without talking to someone. This doesn't bode well for a happy relationship so far.

• Shane! Come back! (@peterlprete) reported 16 minutes ago

  @Shawhelp what a load of crap.......help? support? 55 min. on hold, that is not help or support, that is an insult.

• Iman 🦋 (@yaramoon20) reported 19 minutes ago

  @Shawhelp If you answer ur customer calls that will be a big help,if ur online chat response to customer needs that will be a big help,you know what if i had ever felt sorry in my life it will be the day I signed 2 years contract with ur service,i am paying money for nothing

• Tonka95k (@tinkerbell95k1) reported 19 minutes ago

  @Shawhelp is there an outage in vancouver right now? UBC area?

• Chin (@doublechin515) reported 19 minutes ago

  @ShawInfo I called your support line today hoping to receive some help with my move later this month and was put on hold for over TWO hours before I had to hang up because my battery was about to die... Please advise on how to mitigate this situation as it’s totally unacceptable!

• Iman 🦋 (@yaramoon20) reported 20 minutes ago

  @KelvinJohn15 @KrishnaBhatraju @Shawhelp They know nothing about customer service all what they are good for is sending bills, 🥴