Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 12/31/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Iamdivine6 Emily Jason (@Iamdivine6) reported

    @Luciemjackson @Shawhelp Had similar issues but I was referred to zbctech on Instagram and I got mine fixed

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    Hi Shaw “Communications” Co @ShawInfo, before I share screenshots of convos, who in chat support is trained to work with accessibility needs? There is no accessibility option in support and when asking those questions it ends up in a robot auto-responder loop. #DisabilityTwitter

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp BlueCurve Home app keeps crashing. Can't activate WiFi extender. We have WiFi but no internet. Help please. Online support is not resolving the issue.

  • whitecapsfan Stephen Dunn (@whitecapsfan) reported

    @gordmcintyre @ShawInfo Same issue here. Cut out at the end of both football games and the start of the Canucks game…….. come on Shaw!

  • krystlec66 krystle charlton (@krystlec66) reported

    Another day. Another @Shawhelp outage.

  • ccarrotzero /cιαɾəncəº (@ccarrotzero) reported

    @Shawhelp I have tried the instructions on that page. Also the only thing provided by your tech. It did not work. I was never prompted to download/install iOS Profile. Hence cannot connect to ShawPasspoint. ShawOpen is the only one that works.

  • EdmontonRaider Raider Jesse (@EdmontonRaider) reported

    @Shawhelp Hey, I have an appointmemt for a tech tommorrow but I believe I solved my problem I just have a quick question!

  • Iamdivine6 Emily Jason (@Iamdivine6) reported

    @Luciemjackson @Shawhelp Had similar issues with mine but I was referred to zbctech on Instagram and he got mine fixed I recommend him

  • LittleBattousai Daniel Campbell (@LittleBattousai) reported

    @Shawhelp Trying to work and bang outage

  • MikeMason13 ☘🇨🇦𝕸𝖎𝖐𝖊 𝕸𝖆𝖘𝖔𝖓🇨🇦☘ (@MikeMason13) reported

    @Shawhelp @THarris1519 The only thing cable has to offer is live sports. I've been without cable here over 4 hrs. This is the worst outage I've ever seen and I'm 50 years old. No one will ever know the real reason why it went out either. The merge with rogers might be one