Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 02/12/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we@never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • shelbyae ❄️Shelby Lou Who❄️ (@shelbyae) reported

    @Shawhelp any info on the cable/internet outage in central Edmonton?

  • Fermitthakrog8 Lance Leonard (@Fermitthakrog8) reported

    @Shawhelp That isnt wifi... it is your mobile network connection.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @Shawhelp I can sign in to my Twitter account - how do you think I’m sending you a tweet? And the “contact us” phone number on the website routes me to Belize - which is what I don’t want. Forget it - this Shaw Help is not helping.

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp Consider this a 'test' to see if Shaw still has the "CAN DO" and "CUSTOMER FOCUSED" values it espoused way back in the day when I worked there! I'm not reaching out again. I tried. You didn't listen. Now I'm on Twitter. If you guys want to reach out to me I'm happy to chat!

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @ShawInfo I tried 3x to call customer service today & kept receiving someone in Belize. I asked to be transferred to an agent in Canada - they had no capability of doing that. Some worker bee in Belize is not going to be able to help me with I need. Unacceptable!

  • alesha_lawrence aleshalawrence (@alesha_lawrence) reported

    @Shawhelp is the internet down in Surrey??

  • roastedfresh4U Brian Kannekens (@roastedfresh4U) reported

    Hey @Shawhelp wondering if my wifi isn't working due to the recent power outage in Medicine Hat or if there's some other issue

  • happynigel_ happynigel (@happynigel_) reported

    I pay @ShawInfo 100% of the time for 90% service and they definitely don't care.

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    Hey @Shawhelp , and discounts for your internet service being out half the day in Edmonton? Most unreliable service