Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 02/22/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ThyQueenAmy Amy Alexandra (@ThyQueenAmy) reported

    @Shawhelp I called you guys today, waited on the phone for an hour before representative spoke with me and she was willing to help me and told me she'd put me on a brief hold and ended up hanging up on me...now I'm on hold again. I'm literally trying to change from Telus to you guys

  • TSaunders76 Tim Saunders (@TSaunders76) reported

    @Shawhelp Can you please advise on how I can request service to my internet???

  • pritimama Priti Obhrai-Martin (@pritimama) reported

    @TELUSsupport once again your customer support call back hung up on me without connecting me to a real person. Would really like a real person to call back soon otherwise the next person I speak to is @Shawhelp

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp help please.

  • gordmcintyre Gord McIntyre 🇨🇦 (@gordmcintyre) reported

    @Shawhelp c’mon #Shaw I’ve been cut off three times now while trying to get service through your chat. I don’t want to spend another hour and a half on the phone then be told it’s not your problem by someone in Belize. I pay $170/month and I can’t watch tv. Fix this!

  • thenicestnadeem Mustansar Nadeem (@thenicestnadeem) reported

    @Shawhelp second day of no wifi and no clear info from your support folks.

  • Maxim604 Max (@Maxim604) reported

    @ikraamgee @Shawhelp Almost an hour on the phone to get credit for 1 day of service interuptions. But justice was served

  • krf248nm West Strong (@krf248nm) reported

    @Shawhelp Thanks for the gesture. The last service month started Nov 4. Auto payment done Nov 5. Got a bill starting Dec 4 but was told by cus service it's for Nov. Either the bill date is wrong or Shaw is double charging me. Sounds pretty random to me. Not to mention the harsh letter.

  • jooooodooolp macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • CFenton20 Craig Fenton (@CFenton20) reported

    @Shawhelp He contacted via social media was told to call he called they said we can't give you this information and then was proceeded to be told that he has to pay $280 to cancel.