Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 12/23/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SnowFalling67 Snow_Falling (@SnowFalling67) reported

    @Shawhelp is there an outage around surrey central area? I can’t log in and I work from home. Kinda important I get my cable back...

  • benjimenk Benji Klassen (@benjimenk) reported

    @Shawhelp hey any idea on when these outages will be fixed? Service has been intermittent for the last 2 days. I like the extra couch time but I’ve got some work to get done lol

  • cryage83 Cryage (@cryage83) reported

    @RealisticSter @warmitchell @Shawhelp Worst is everything is literally tied to it in this digital world. No Netflix, Google Play movies, Disney +, Crave, Prime, TV, PVR'd shows... Nothing. Yard out the old Blu Rays and see what we can watch lol

  • PhoShoh PhoShoh (@PhoShoh) reported

    @shawhelp internet is down in Surrey, would appreciate an update

  • DaveKotsibie Save YYC Common Sense Proud Grassroots Patriot (@DaveKotsibie) reported

    @Shawhelp Thanks, maybe #Shaw could hire the App programmers at Crave, Netflix, CBCGem, AmazonPrime, CTV, etc. because they seem to be able to do it with no problems.

  • s_ram07 🧘🏻‍♀️📿 (@s_ram07) reported

    @Shawhelp is there an outage by 93 and 123A st Surrey?

  • millennial33 millennial3 (@millennial33) reported

    @Shawhelp I called yesterday to ask about my internet not working. The earliest they could send an agent to help was Saturday. Wtf, there are literal no agents available until Saturday?

  • Harpal_Kandola Harpal Kandola (@Harpal_Kandola) reported

    @Shawhelp is there any internet outage in Surrey? Modem lost connection and doesn’t seem to be able to reconnect.

  • 204queen0574 🇨🇦 🇺🇦 @204queen0574 🇬🇧 🇨🇦 (@204queen0574) reported

    Anyone else having internet and TV issues with @Shawhelp? Everything cacked at the same time. I hope it's not a modem issue.

  • Mariach36014683 Mariachi (@Mariach36014683) reported

    @trestres @Shawhelp Thanks for that. Hope you get it fixed. My brother has a similar building issue. He has to reboot his TV boxes a dozen times a day. Has had 2 tech visits & a 3rd on Friday. Has rec'd no discount on his bill. On a 2 year contract with auto withdrawals. I think it is crazy. Lol.