Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 02/12/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • VancouverMuggle K.C. (@VancouverMuggle) reported

    @ShawInfo Been a loyal customer for decades and Shaw doesn't even care about it. People, Iif you find a better internet rate elsewhere, take it. Loyalty doesn't mean anything to @ShawInfo

  • hillmonk3y Mark Timmer (@hillmonk3y) reported

    @Shawhelp sent a DM regarding internet speed issue.

  • MoZone91 Mo Zone (@MoZone91) reported

    @Shawhelp Sent a dm yesterday and got no response. Today will be the 3rd time in less than a week I need to speak to someone. Really sad that this is the kind of service I'm paying for.

  • kaclk Kayle Clark (@kaclk) reported

    Ok no update to @ShawInfo status, but our internet did its come back on. So yay for an almost 10 hour internet outage!

  • alan_dickenson Alan Dickenson (@alan_dickenson) reported

    @Kelly_A_Bee @ShawInfo Been down since noon apparently. Crews are working on it, last update was @ 5:30pm saying it would be a few hours. Which seems promising

  • oldguyupstairs Super Seanic (@oldguyupstairs) reported

    @alan_dickenson @Shawhelp Its broken fibre, so good news is you're not working from home tomorrow. Grab a book.

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.

  • JennyBobofett JennyJ (@JennyBobofett) reported

    .@Shawhelp I’ve been on hold for over 45 minutes 😡 Still no help. Need to get shaw services set up for a move

  • alt_jonesy 🌿 • jonesy • 🌿 (@alt_jonesy) reported

    @Shawhelp is there an internet outage in Kelowna, BC?

  • jwebb1967 Jim Webb 🇨🇦 ✝️ (@jwebb1967) reported

    @Shawhelp Ok. Just been two hours and no one has even read it and I saw you post and messaging for help.