Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 02/05/2026 02:30

February 05: Problems at Shaw

Shaw is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    The answer from @ShawInfo: Good morning! I'm sorry to hear about the poor experience! The BlueCurve modem is not discontinued. Only the older Hitron modem is discontinued and we would still like them back! (1)

  • 1mom2giants 1mom2G (@1mom2giants) reported

    @Shawhelp not sure if this also works for Shaw mobile, but we're having network drop issues like crazy today and Nanaimo is it a known issue

  • twitadelic Jacqueline Cox (@twitadelic) reported

    @Shawhelp there’s an internet outage affecting multiple properties in Inglewood following an Enmax power outage. Has it been reported already?

  • Chris27772374 Chris (@Chris27772374) reported

    @Shawhelp worst support service ever. Outages? Can’t find them. Chat.. slowest response from agent ever.. literally stalling the chat. Phone.. automatic hang up after 15 minutes..

  • Jessevd Jessevd (@Jessevd) reported

    @Shawhelp I now believe it's a Can-com issue, they had planned router firmware updates this morning. Thanks for the reply.

  • DaveTechz Dave HoopsBTV (@DaveTechz) reported

    @Jessevd @Shawhelp Is your internet still down?

  • AwesomeFatGuys Dillon Andersen (@AwesomeFatGuys) reported

    @shawhelp Why would you perform maintenance and not tell anyone? What the hell are you thinking? When routers reboot it's kind of a problem.

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @Shawhelp This problem has been resolved with past history and past saved phone recording. Thank you, for your time.

  • Ilovetrees68 Lisa Ricciardi (@Ilovetrees68) reported

    @Shawhelp I work for the City of Mississauga and it's the tv in our depot in Malton. Today the screen is not visible it's really bad. I don't even know how to go about because it's the satellite why are we having so many problems with the screen to see the picture?

  • HalfCrypto Aaron Stez (@HalfCrypto) reported

    @Shawhelp internet issue in Lethbridge. Can’t access google sites