Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 11/29/2025 22:40

November 29: Problems at Shaw

Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Tentaskyr Tentaskyr 🏳️‍⚧️ | Slime ENVtuber (@Tentaskyr) reported

    Well I haven’t had internet problems I used to have in a couple of months. I jinxed myself thinking about how I haven’t had problems in a while. Now internet keeps dropping @Shawhelp. -_-;;

  • StillCrazeeAATY FatEmperorsWife (@StillCrazeeAATY) reported

    @Shawhelp Shaw webmail. I have chatted with 3 techs since last Sat. when my Shaw problems started. When I reply to an email or fwd, it turns to gibberish. Today a 4th tech told me to switch to "Advanced AJAX" in Preferences. I did & it fixed. Now it's wonky again; can't fix it

  • ArMaestr0 ArMaestr0 (@ArMaestr0) reported

    @Shawhelp Known outage in Swift Current, SK? Internet dropped now for 5 mins. Admin panel shows no connection. Unplugged and repowered modem but still nothing.

  • Neota4 Neota 🧚‍♀️🇨🇦✌💗 (@Neota4) reported

    Hey @Shawhelp My TV won't change channels, says there's a "connection issue" I can't access your App about it because I have to force stop the app every time to open it. I sure pay a LOT of money for piss poor connection. It's the #nhlplayoffs No time to F around.

  • Mikey_Lawlor Mike Lawlor (@Mikey_Lawlor) reported

    @Shawhelp your webmail servers are so out of date they won’t open on Google Chrome because it doesn’t trust megamailservers. Will this problem be fixed?

  • jimmybluec Jim Clark (@jimmybluec) reported

    @Shawhelp That is exactly what I did a month ago. Now again this morning, TV cut out for 5 minutes, message on screen says connection issue. Back on its own 5 minutes later.

  • mrgordos2121 gord (@mrgordos2121) reported

    @Shawhelp Hi I can not access Shaw on demand since this morning. I have rebooted my Gateway and also unplugged the Gateway. The EPG, account settings, resource download and logs uploaded are all red type in the Gateway dashboard. There was a service bulletin til 6AM MT

  • jcpollock Jennifer ******* (@jcpollock) reported

    Internet out for 12 hours. Scarboro When can we expect the service we pay for? @Shawhelp #yyc

  • Robleafs62 Rob (@Robleafs62) reported

    @Shawhelp Hi, we are in Kelowna. The guide has on our TV has not been shown correct channels all day. If Shaw having a guide problem? Thanks

  • MannyChehil ConfusedCDN 🤓 🚀 💘🌎🇺🇦 (@MannyChehil) reported

    Shaw is down again! Shaw went down at May 2, 2022 at 10:55PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp