Shaw

Shaw Outage Report in Burns Lake, Regional District of Bulkley-Nechako, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burns Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burns Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burns Lake, Regional District of Bulkley-Nechako, British Columbia 01/02/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TimLCriddle Tim Criddle (@TimLCriddle) reported

    I think @Shawhelp rolled out the Fibre+ Gateway 3.0 before the network was ready for it. It just keeps rebooting itself. Nothing is working. Tech support is in the “let’s try this” mode now.

  • MacDDj3 Craig MacDonald (@MacDDj3) reported

    @Shawhelp is shaw having trouble with its email?

  • Prancing_18 Soham Santra (@Prancing_18) reported

    @Shawhelp How bout you shut down your motherfcking company?? Loosers good for nothing

  • Starfishlb starfishlb (@Starfishlb) reported

    Hey @ShawInfo why is it that your internet that is paid for keeps dropping but its Not your fault? We pay u for the service!

  • mcmanus17 D McManus (@mcmanus17) reported

    What’s up with the sound on the oilers channel? Terrible #oilers @Shawhelp

  • MarkSweeney Mark Sweeney (@MarkSweeney) reported

    @Shawhelp Unfortunately, this is not a troubleshooting problem, this is a Shaw Cable problem. Closes captions are always on the left side of the screen, even after resetting the closed captions to default settings. Troubleshooting will not fix bad UI where closed captions cover menus.

  • mmck Margaret (@mmck) reported

    @TELUS @TELUSsupport I’m not sure what is going on with your company anymore but I just had the most horrific incident with one of your telephone agents. I was gaslit, lied to, and treated like scum. I’m almost in tears. @Shawhelp can you do better? I give up.

  • DFlet55 David Fletcher (@DFlet55) reported

    @Shawhelp is there an outage in chestermere? Tv and internet stopped working.

  • WhiteWo41925163 Ellee Wolf 🇨🇦 🇺🇦 (@WhiteWo41925163) reported

    @Shawhelp I’m not getting my shaw internet in Sherwood Park. I’ve reset my end 3 times. Is there an outage? Thank you!

  • Darrenthiel2 Darrenthiel (@Darrenthiel2) reported

    @mcmanus17 @Shawhelp Same terrible sound