Shaw

Shaw Outage Report in Canal Flats, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Canal Flats, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Canal Flats and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Canal Flats, British Columbia 03/18/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • VISHALPRASAD VISHAL PRASAD (@VISHALPRASAD) reported

    @Shawhelp The internet outage is also affecting North Edmonton.

  • BRENLYNNK BLKarran (@BRENLYNNK) reported

    @Shawhelp Internet down in Edmonton. Cannot connect.

  • 2006kgb 2006KGB (@2006kgb) reported

    @Brynhewko @Shawhelp Mine Shaw is down also. What part of the south side are you at?

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp I already reached out for help but was told there is no ETA to resolve the issue

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp What why would I need support now. The system came back on this morning. I am just wondering how is that you guys don’t tell your employees that we’re having a system shut down. Had I not checked to see this I would probably still be working on my cable box trying to fix it.

  • Planta Joseph Planta (@Planta) reported

    @Shawhelp I think this might be a @KIRO7Seattle issue. The channel guide says there's news at 11pm, but there's an informercial on. Is Could it be a rights issue perhaps?

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    Thanks @Shawhelp for shipping the new, updated Shaw Fibre+ Gateway 2.0 XB7 Modem overnight. Replaced old one with new and up and running, faster, no more issues.

  • Jare Jared (@Jare) reported

    @Shawhelp did you know your back end team has been “aware” of this modem provisioning issue for over a week? Are they still going to fix this “asap”? I guess it takes at least 6 days of a service outage to admit there’s a problem

  • TiloSSO Tilo (@TiloSSO) reported

    @beverage15 @Shawhelp same here (equipment activation issue) Old modem broke (hitron) , Shaw tech tried to activate refurbish hitron with no luck. Says backed issue. Great for WFH!

  • Jare Jared (@Jare) reported

    @shawhelp who do I send the invoice to for my missed days at work due to your “small number of customers experiencing a modem provisioning issue” outage that I have been lied to being fixed within “the next 24-48hrs”? It’s been 9 days now.