Shaw

Shaw Outage Report in Canal Flats, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Canal Flats, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Canal Flats and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Canal Flats, British Columbia 03/05/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BACullenyyc Bruce Cullen (@BACullenyyc) reported

    Hey @Shawhelp - just wasted 2 hours online with one of your agents trying to fix wifi issues. I need a physical technician ASAP. Can’t wait until Saturday. Today or tomorrow at the latest. This is unacceptable. Trying to run a business here….

  • RietveltEric Eric Rietvelt (@RietveltEric) reported

    @Shawhelp I called yesterday to change my number so that I could access my account. Yet when I got home, I tried to access it and it sent a confirmation code to my old number. Is your staff that incompetent that they can't fix one thing in a single effort?

  • RietveltEric Eric Rietvelt (@RietveltEric) reported

    @Shawhelp That worked out well. I clicked on it and nothing happened. You guys really need to get your **** together.

  • RedDiamondGang1 Red Diamond Gang (@RedDiamondGang1) reported

    @Shawhelp and no one's called me back I've left messages after messages Shaw you guys are the epitome of horrible and pathetic customer service you guys are the gold standard for bad customer service

  • SLEDGEH4M SLEDGE (@SLEDGEH4M) reported

    @Shawhelp anyone online to help?

  • RedDiamondGang1 Red Diamond Gang (@RedDiamondGang1) reported

    @Shawhelp I have to say that not only have I had another horrible atrocious customer service issue again but I think this is going to be the camel that broke the straws back I have tried to call now for over a week the customer service agent to activate my sim cards for my wife

  • BACullenyyc Bruce Cullen (@BACullenyyc) reported

    @Shawhelp Already called - there is a full node outage in my area. Would have been good to know before I wasted 3h trying to reset my modem while online with one of your tech’s. Don’t make me go to @TELUS #BeBetter

  • willventer Will Venter (@willventer) reported

    @Shawhelp Cable and internet is down in Sidney, Vancouver Island. When will it be resolved?

  • ProfTomski Prof A. Tomaszewski 🇨🇦 (@ProfTomski) reported

    @ShawInfo @Shawhelp Any plans on 1. Compensating customers for lost service in Christina Lake BC & area (plus considering many incurred extra costs for using cell data and lost $$) & 2. Informing customers in the future about prolonged outages ???

  • fagofcolour Horsegirl (@fagofcolour) reported

    So unprofessional I was on hold for 45 minutes for @ShawInfo and finally I get to a rep (Daniel? from Burlington) and all he wants to do is roleplay WTF