Shaw

Shaw Outage Report in Canal Flats, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Canal Flats, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Canal Flats and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Canal Flats, British Columbia 01/13/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • VictorReSean ReSean (@VictorReSean) reported

    @Shawhelp my internet is 97X slower than normal. HELP!!!! I'm in the Lower Mainland.

  • _scootR scootR | Jeremy (@_scootR) reported

    @MisterTomox @therealjshields @Shawhelp Nope - installing the new device and it's not being recognized or setup by the service as it should. I may have to put back together my old network... Sigh.

  • dhuhtala Dale Huhtala (@dhuhtala) reported

    @shawhelp How long are the wait times for online chat? It's been over an hour to try and fix a mistake you made on my bill!!

  • reanimation03 Reanimation (@reanimation03) reported

    @Shawhelp Work depends on working from home but @Shawhelp @ShawInfo does not care for that. Just money grabbers with no help.

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp system down in north surrey? Fiber gateway flashing amber, tv just shut down and no wifi?

  • bguanzon Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

  • AlbinoStoic AngryAlbinoHour (@AlbinoStoic) reported

    @Shawhelp it's not just Fleetwood and Guilford, your outage is far more widespread than that.

  • WendieNickel W Nickel (@WendieNickel) reported

    @ShawInfo for the last month my internet is so slow. Do I need a new router or what?

  • Canuckdizzle Rob Clogg (@Canuckdizzle) reported

    @Shawhelp any news about outages in Surrey? Cable and Internet both down

  • McKiller5252 Dankification ツ (@McKiller5252) reported

    @Shawhelp since there is a lot of people complaining of the outtage here in surrey, would we possibly be getting a reimbursement of some sort for the down time?