Shaw

Shaw Outage Report in Cardston, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cardston, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cardston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cardston, Alberta 02/12/2026 13:50

February 12: Problems at Shaw

Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LoriSenio Lori Senio (@LoriSenio) reported

    @Shawhelp we have no cable this morning, is there an outage in Millwoods, Edmonton?

  • thelinahage Lina Hage (@thelinahage) reported

    @ShawInfo @Shawhelp better get their sh!t together. @TELUS is really going to put them out with their crappy service lately. If it’s not 1 thing it’s another. WHY IS MY TV NOT WORKING AND NOBODY AVAILABLE TO SUPPORT?? is it because my internet is terrible and you never fixed it?

  • thelinahage Lina Hage (@thelinahage) reported

    @awoolsey31 @ShawInfo Double the bill and half the service!

  • NorthBoyChris Chris McCullough (@NorthBoyChris) reported

    @Shawhelp #YEG Hi. I am getting the XRE-03121 error code. No changes to my subscription for a month. Please help.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @Shawhelp ITS MIGHT BE TIME FOR A CHANGE OF TV ..SHAW DISCONNECTED ME FOR BEING 2 DAY LATE ON MONTHLY BILL AND SHAW NEVER HAS REAL PEOPLE TO TALK TO ... JUST A USELESS BOTT Char live is slower than on wait on phone Time to look at TELUS

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp Good morning, I seem to be experiencing some problems with my main cable box. When first turned on this morning, the picture was frozen, restarted the box, was okay for a moment, then froze. Now all I get is a black screen. Please help

  • chorndogg Ken Chorney (@chorndogg) reported from Calgary, Alberta

    @Shawhelp we have no signal. There is a message with the code XRE-03121.

  • ddgrunau Daryl Grunau (@ddgrunau) reported

    @Shawhelp Send a DM. Appears I’ve got TV issues. Although my internet is still working

  • rose_petz Rose Petz|High Vibing Wellness (@rose_petz) reported

    @Shawhelp for months we have been dissatisfied with Shaw Cable's programming. 2 days ago lost 4 channels-no notice. This morning ALL channels gone. We have paid faithfully every month because we're stuck in a contract. Sh!tty way to treat loyal + dissatisfied customers.

  • thelinahage Lina Hage (@thelinahage) reported

    @ShawInfo Hahahaha yeah, right. Your service is terrible, inconsistent and unbelievably slow - even when we’re forking out hundreds of dollars. As soon as Telus is available, I’m out.