Shaw

Shaw Outage Report in Cardston, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cardston, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cardston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cardston, Alberta 09/18/2025 14:15

September 18: Problems at Shaw

Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • YM_Blackrose YM Wicca (@YM_Blackrose) reported

    @Shawhelp Is internet in Coquitlam still down??? For how much longer the issue will be resolved????

  • NinjaaMastaa NinjaaMastaa (@NinjaaMastaa) reported

    @ShawInfo hello - is there an outage in SE Calgary? Reset everything, checked the website for info and nothing has changed.

  • levisan Levi Breederland (@levisan) reported

    @Bratt_world @Shawhelp I haven’t had issues that bad. Just the misleading info.

  • MikeJenkinson Mike Jenkinson (@MikeJenkinson) reported

    @Shawhelp I cleared cookies and it worked, so the problem was on my end. Thanks.

  • SkyGatdula SMG (@SkyGatdula) reported

    @Shawhelp have online classes and it’s giving me a hardtime. Connection is mostly down, we’ve been using our data in the past 2 weeks

  • tylerho20 tyler ho (@tylerho20) reported

    @Shawhelp says that they'll restore wifi once power is back. Its been 24 hours with power... At this point it wouldve been quicker to teach me how to fix it so I could fix it myself. Also idk how your the only isp down 🤔. Crazy

  • donmartiann Don Martian (@donmartiann) reported

    @Shawhelp yeah okay its been a almost two days... Been patient enough. My neighbors have Telus and someone else has Bell they still have internet. Im cancelling and anyone else who’s affected I suggest you do the same. Worst customer service can’t even speak to an operator on the phone

  • Rebeccachau Rebecca Chau (@Rebeccachau) reported

    @Shawhelp Our neighborhood has been without service for over 24 hours. Website tells us to check to Hydro outage for updates - but we all have power! #poorcustomerservice

  • viperz1182 Viperz | ZULU VIPER NOMAD (@viperz1182) reported

    @Shawhelp I have and they say the same **** every time it’s being worked on we’ve had an outage in our area for a whole week and y’all can’t figure out why or fix it? Pay my bill then since you can’t fix the issue

  • Drummerfy MatrX Drummer (@Drummerfy) reported

    I would be live right now if @Shawhelp wouldn’t be having maintenance every single day for the last 2 weeks and now an outage? Wtf are you guys doing over there MTS looking real tempting right now