Shaw

Shaw Outage Report in Carleton Place, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Carleton Place, Ontario 01/31/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lisastylgrlecho LisaStyleGirl's Echo (@lisastylgrlecho) reported

    RT lisastylegirl "Hello @Shawhelp -- I am soooo frustrated with your technical people telling me they're not Mac experts! Half your customers use a Mac!!! Very disappointing. #gettingnoemail #gettingnohelp #help!"

  • crushforth Craig Rushforth (@crushforth) reported

    @Shawhelp could you please investigate an outage in Airdrie, Alberta. Several people on our street just lost internet. Not the first time this has happened at this time on a Sunday

  • amdacosta06 Ann-Marie (@amdacosta06) reported

    @Shawhelp is internet service down in Maple Ridge? Cut out around noon today and hasn’t come back since

  • moe_993 Moe (@moe_993) reported

    @ShawInfo @Shawhelp I don’t think I have seen such incompetence in service from a company like yours. You mess up my internet and it stops working yesterday and you want to send someone to me on Wednesday! How am I supposed to work? It’s been 2 weeks with this issue happening!

  • haasman00 David 💜💛 (@haasman00) reported

    @Shawhelp hey I sent you a dm asking if there is an outage in Raymond Alberta as my tv will not work

  • EnjoyedAlien Miss Anthrope (@EnjoyedAlien) reported

    @Shawhelp outage with cable & internet in Airdrie

  • michedits Michelle van der Merwe (@michedits) reported

    @ShawInfo Then why has my 79 yr old mother been left with no service, including her internet and phone, in a pandemic and the worst cold snap of the year, with no explanation?!? Four days and counting...🤯

  • lynztay Lynzie Taylor (@lynztay) reported

    @Shawhelp Yes I called and they needed to send a technician which took 4 days and it’s still happening. He doesn’t know his account number and I can find it right now plus there’s a 2+ hour wait right now for technical support which I’m not waiting because last time they couldn’t help us

  • carschick caryn (@carschick) reported

    @ShawInfo i have been on hold for 1.5 hours for customer service now and that doesn't include earlier when you guy Germain hung up on us. Our internet is ****** and I need it fixed asap. Its been crap for months now.

  • ageOfIdiocy Brian Oakely (@ageOfIdiocy) reported

    Hour and a half to get the Internet going. @shawhelp is actually worse than Teksavvy and Primus combined. They simply refuse to provide a service that doesn't drop 20 -30 times a day. Seriously @Shawhelp How much money do you require to provide me a good connection?