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Shaw Outage Report in Carleton Place, Ontario

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Carleton Place, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mig30m6
    mig30m6 (@mig30m6) reported

    @PaulDoroshenko @ShawInfo It also doesn't help that as of next week There are part of Rogers Communications which has their own nasty habits

  • ScuderiaF1Pod
    Scuderia F1 Podcast (@ScuderiaF1Pod) reported

    @SuperDave2687 @MarkinVancity @ShawInfo Yes! We have a new-build house and I know there is a wiring issue. Last week I stayed home on Thursday for my scheduled appointment. They didn't show up. I asked why: 'we cancelled your appointment because your internet is working again.' IT'S NOT!

  • ScuderiaF1Pod
    Scuderia F1 Podcast (@ScuderiaF1Pod) reported from Coquitlam, British Columbia

    Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.

  • Bigroyalt
    Travis Lahey (@Bigroyalt) reported

    @Shawhelp I am on CTV now and it hasn’t happened yet. I went back to #TSN and it was still glitching. I checked my signal strength and it is 97 so. It sure what the issue is

  • JSRyu2023
    JS Ryu (@JSRyu2023) reported

    How absolutely frustrating. For more than a month now, we've had sporadic issues accessing the internet at our @AccessArtsCA offices with @ShawInfo. Our entire team is forced to tether from their personal cell data plan to get any work done. I've had it.

  • Gregghost2
    Greg-Ghost (@Gregghost2) reported

    @Shawhelp Any time frame for service restoration in Surrey White Rock ? It's been out all day

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.

  • JustCariL
    x - Cari (@JustCariL) reported

    Just a girl, waiting for @ShawInfo to restore service so I can watch the morning news and get a little work done #FirstWorldProblems

  • olive_jackie
    Jackie Olive (@olive_jackie) reported

    @JustCariL @Shawhelp Not sure they know….one agent at 6:00 am said there was a fire in our area, after that it’s just been “working on it” we have had downed trees loss of power, but never an outage for this long…quite frustrating

  • purpleponyart
    Purple Pony Art 🦄🐦🌈🍁 (@purpleponyart) reported

    @Shawhelp Hi! The chat function doesn't work on desktop or Android. Anyhow, we have a Shaw Motorola modem and we haven't been Shaw customers in the past 10 years. Do we drop it off somewhere or ecycle it?