Shaw Outage Report in Castlegar, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (17%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Chance Harvie (@chanceharvie) reported 3 minutes ago

  @Shawhelp Ok. Thanks again Don. While the lack of service is frustrating, the fact you're communicating quickly helps to take the "edge" off and spares Shaw my wrath. All companies should take note that this is the proper way to serve your customers.

• hal 🇨🇦 (@grundil) reported 5 minutes ago

  @Shawhelp I'm assuming that because you have 3 different issues going on around Calgary, my issue of intermittent internet (up down up down) is related to the other on going issues.

• trent pennock (@trentpennock) reported 6 minutes ago

  @Shawhelp Tried trouble shooting still messed up

• Marty Borotsik (@Mobile_Marty) reported 9 minutes ago

  @Shawhelp is there an outage in Edgemont?

• Russel (@RussBarden) reported 10 minutes ago

  My God @Shawhelp has got to be the most useless company. 4 days no internet can't get tech out until next Sunday. What a bunch of baloney of a company. My be time to go back Can Com who actually tried to help more than "unplug and plug it in, wait we don't know what's wrong"

• Shane V (@Inline4photo) reported 12 minutes ago

  @Shawhelp Thanks Tom. Update page is still vague. Do you have any real information that can maybe save my job? This long of an outage maybe doesn't deserve another generic response. Seems to be a lot of residents feeling this effect.

• EmeraldElegance (@EmeraldRuby39) reported 14 minutes ago

  @ShawInfo needs to do better. They refused to send a technician out and now we have to freeze overnight because our internet won't work which controls our heat. They refuse to do anything to help.

• Tracey (@TraceyMWoy) reported 17 minutes ago

  @MattPaulHickey @Shawhelp Oh I’m sorry. I wish you would have as well! We are ending Day 3 of no internet and are scrambling to figure out what to do for work. They have been telling me the fix is coming ASAP as well. Unfortunately not the case. The issue has been known since Dec 31

• Ken Cheung 🇨🇦 (@kencheungmd) reported 20 minutes ago

  @Shawhelp I'm in Calgary. Is there a signal issue right now? 220 not available. 227 pixelated...

• Kristi Joye (@joye75) reported 22 minutes ago

  @Shawhelp Yes. You advertise fibre service when there is no fibre in the area or to the house.