Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 02/04/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ObiOnyemaobi Sabastien Obi Onyemaobi (@ObiOnyemaobi) reported

    @Shawhelp This does not explain how a multi-billion dollar corporation, with customers province-wide, does not have a plan in place for network redundancy in the event of a catastrophe. Redundancy is a must in the ISP world, especially to avoid these types of issues.

  • ahmuhgae 아무개 (@ahmuhgae) reported

    @Shawhelp It has now been over 40 hours since the #internet was down. This is not acceptable. We are living in year 2021. All the other areas in #langley have their internet back except for my neighbourhoods. @CTVVancouver @NEWS1130

  • closetag Closetag (@closetag) reported

    @Shawhelp Just went past fire site and there were ZERO Shaw vehicles visible. The “following few hours” are passing by here without service. Realize you’re just passing on what you’re told but are you starting to wonder if what Shaw Comms management is telling you is a bunch of nonsense?

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • Toony24_ Toony (@Toony24_) reported

    @Shawhelp I’m going to agree that statement is false. Nobody I know including my self that has been affected by this outage has service back yet

  • JaredinLangley JRODDD101 (@JaredinLangley) reported

    @Shawhelp @closetag STILL NO SERVICE!?!?!?!? LOOKS LIKE ILL BE SWITCHING TO TELUS!

  • ObiOnyemaobi Sabastien Obi Onyemaobi (@ObiOnyemaobi) reported

    @NEWS1130 @ShawInfo @Shawhelp This Shaw outage is the third major outage that we've experienced in the last month. Why would a single fire cripple all Shaw services? Completely unacceptable.... Especially when people are working from home and cannot access anything externally!

  • bertseyebrows Derrick S (@bertseyebrows) reported

    @Shawhelp when can we expect service to be restored in the Willoughby Langley area? Trying to stay patient given the circumstances but 0 services for this long is making things difficult.

  • TDogg83 Trevor (@TDogg83) reported

    @Shawhelp @PatrickSelby3 @shawhelp why should we have to request a service credit? We have been without connection for 31 hours now. We should expect to see it on our billing statement to reflect the outage

  • AnitaDadeh Anita Dadeh (@AnitaDadeh) reported

    @Shawhelp Maybe get your **** in order. Because there's no reason for my internet to only work 30 minutes a day