Shaw

Shaw Outage Report in Castlegar, British Columbia

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The latest reports from users having issues in Castlegar come from postal codes V1N.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 05/25/2024 23:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Castlegar, British Columbia

The most recent Shaw outage reports came from the following cities: Castlegar.

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City Problem Type Report Time
CanadaCastlegar Total Blackout
CanadaCastlegar Internet
CanadaCastlegar E-mail
CanadaCastlegar Internet
CanadaCastlegar Internet
CanadaCastlegar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • therabidpickle Jonathan (@therabidpickle) reported

    @Shawhelp Having connection issues over last couple months throughout house. Constantly having to change WiFi Channels. Would think this is required with internet 500.

  • yaramoon20 Iman 🦋 (@yaramoon20) reported

    @KelvinJohn15 @Shawhelp @ShawInfo Yes that’s the eighth decision we have to pay for the fair service we recived, unfortunately i used to pay my full bill even though i am not benefiting from the service

  • BCBladesman Jason (@BCBladesman) reported

    @Shawhelp Please have a manager DM me ASAP. You have cancelled today’s appointment and this is after 9 months of poor service. I need a call immediately to deal with this issue.

  • ashleyw971 aashley (@ashleyw971) reported

    @Shawhelp is there perhaps another way to contact customer service to explore the different plans? Thanks in advance!

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported

    @Shawhelp Jack !!! On hold now with customer service for 35 minutes. Almost $200 a month for services I hardly use and can’t even contact your offices. This is outright ridiculous !!

  • yaramoon20 Iman 🦋 (@yaramoon20) reported

    @Shawhelp If you answer ur customer calls that will be a big help,if ur online chat response to customer needs that will be a big help,you know what if i had ever felt sorry in my life it will be the day I signed 2 years contract with ur service,i am paying money for nothing

  • jonnysas_ Jonathan Sas (@jonnysas_) reported

    I’ve just never in my life been through the customer service hell that @ShawInfo is putting me through. And it’s not the workers, who are trying to help. It’s a heartless company that doesn’t empower front line workers to do anything except protect their profit margins

  • imnotclaire ⛔️𝗰𝗹𝗮𝗶𝗿𝗲 🌻⛔️ (@imnotclaire) reported

    @Shawhelp FINALLY SERVICE IS BACK 😩

  • Teresa3c Teresa Ciccarelli (@Teresa3c) reported from Winnipeg, Manitoba

    Shaw informed me I need to upgrade my TV box or I'll lose channels. Guess what - with the "upgrade" I lost a bunch of channels. After dealing w/ Shaw for 8 hours on chat/phone, issue is still not resolved. Thanks for the downgrade @ShawInfo - still waiting for a call from you!

  • CheryshPerry Cherysh perry (@CheryshPerry) reported

    I have to work from home and @ShawInfo won’t fix my wifi. @TELUS how long will it take you to hook it up?