Shaw

Shaw Outage Report in Castlegar, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 03/23/2026 17:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SirenLungs Johnny Tightlips (@SirenLungs) reported

    Credit where it’s due (because the internet shouldn’t just be for complaining 😜): @Shawhelp had someone at my place first thing this morning and he got everything up and running with better signal strength in no time at all. Many thanks for rectifying that asap!

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    @Shawhelp I need all the help I can get. But I don't think that's what you mean.

  • eric_wilhite Eric Wilhite (@eric_wilhite) reported

    @zedlacher @Shawhelp Mine is down as well

  • LouannNeel1 Lou-ann Neel (@LouannNeel1) reported

    @ShawInfo 🤬🤮 after decades of being a loyal customer, Shaw just keeps piling on fees for the simplest of plans; this is NOT how to treaty long time customers. Shame on you!

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp internet out again. Every night this week. Service call coming in 5 days. But the service person will tell me what I already know: Shaw's yearly national maintenance service is causing internet and TV pages across the country.

  • justinjjhcs JustinCardinalSchub (@justinjjhcs) reported

    @Shawhelp is there an outage in nw Calgary

  • Dtraslerwriting Damian Trasler (@Dtraslerwriting) reported

    Hey @Shawhelp is this intermittent service here in Coquitlam because of the heat, the fires, or just a fun new feature? Asking for my kids who are trying to do online exams which require the internet access to be consistent.

  • cheryl1492 cheryl #ChangePolitics #endlockdowns 🇨🇦🇺🇸 (@cheryl1492) reported

    @Shawhelp so if you have no outages on your service map hone come it will take to Thursday to fix my daughters outage? No internet/ cable in south Calgary

  • EmilyMariaMerc Emily Maria Mercer (@EmilyMariaMerc) reported

    Joke of the day: your 2 phones stopped sending/receiving calls when you’re travelling in a city you know there’s service, and somehow your data still worked so you know you’re phone is not the issue. You had to fight @ShawInfo to get a free $10 gig of roaming data