Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 12/16/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SHHGeo P. (@SHHGeo) reported

    @ShawInfo It's not working. When I dial a number in Iran, it plays a music in the background instead of dial ring!

  • Sarahtoland18 Sarah (@Sarahtoland18) reported

    @ajlowe4 @Shawhelp Before I dm them. Let me know if they can help you

  • Zak_M2904 Zak.M (@Zak_M2904) reported

    @TELUS @ShawInfo We expect the same support from you

  • CautionImBlonde Cathy Taylor 😷 (@CautionImBlonde) reported

    Tuned into TSN3 at 4:00 pm to watch the @EdmontonOilers and nada... we pay for the channel via #shawsatellite but can't watch it. Tried @Shawhelp only to be told its a known issue but that's it. Bet that won't be reflected in the bill.

  • Shawhelp Shaw Help (@Shawhelp) reported

    @SHHGeo @ShawInfo Hi! If you're still having issues with this please send us a direct message over on @Shawhelp and we can get you connected with our tech support team! - T.O

  • stephsketch Stephanie (@stephsketch) reported

    @Shawhelp our internet has been cutting out constantly yesterday and today seemingly for no reason. It has never done this before. Can’t help but wonder if it’s being throttled to try and push us to upgrade? Can’t imagine why else this is happening now

  • Zanjandro Zan (@Zanjandro) reported

    @ShawInfo Is there an issue downtown Calgary?

  • jaysonmillion jason m (@jaysonmillion) reported

    @Shawhelp internet down in Port Moody!

  • VoiceOfIran369 VoiceOfIran (@VoiceOfIran369) reported

    @TELUS Great job Telus! Keep it up! Both @ShawInfo and @Bell should follow Telus and Rogers's footsteps! Support Iranian People #MahsaAmini #IranRevolution

  • Mr_Smokey_Joe MrSmokeyJoe (@Mr_Smokey_Joe) reported

    @Shawhelp Okay, so you want me to download the bluecurve home app to set up the modem you sent me. But i need wifi to download the bluecurve app? WTF?