Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 12/28/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • edgemontmom Jill (@edgemontmom) reported

    @Shawhelp your website says there is an outage in Alberta, Moosejaw and Saskatchewan- black screen or subscription message - fix in progress. Why are you not advising people?

  • aap53 Andy Potter (@aap53) reported

    @Shawhelp Doesn’t help at all. Have refreshed twice

  • 35bulinwall35 Daniel Gilchrist (@35bulinwall35) reported

    @Shawhelp hey I’ve got no cable. I’ve refreshed my box and still nothing. I wonder if @TELUSsupport can help me switch cable and internet providers.

  • LauraG333 Laura G 🇨🇦 (@LauraG333) reported

    @Shawhelp I lost most of my channels. When I go on them it either says I'm not authorized or I have to subscribe. I've lost all my local stations and Crave. I read on your site that there is an outage and you guys have to refresh my boxes from your end. Can you please help?

  • PAShawSpotlight Paul Andersen (@PAShawSpotlight) reported

    @Dean_Paz @Shawhelp I'll come and fix it for you Dean :)

  • edgemontmom Jill (@edgemontmom) reported

    @Shawhelp we have no cable service working in NW Calgary, what is happening?

  • mrhof777 Steven Hoffort (@mrhof777) reported

    @Shawhelp time to rise and fix cable issues in NW Calgary.

  • Keith07414048 Keith (@Keith07414048) reported

    @Shawhelp maybe just fix the issuse and you wouldn't have a bunch of POed people like me

  • YB_IrieDuck Laur_YYC 🇨🇦 (@YB_IrieDuck) reported

    @DallasFlexhaug I tried that & it didn’t help. Shaw messenger told me there was no outages @Shawhelp sucks

  • mrhof777 Steven Hoffort (@mrhof777) reported

    @Shawhelp How about you folks arise now and fix Shaq cable issues in Calgary. I get stingray channels and nothing else. Internet works. An update would be great somewhere on your social media platforms.