Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 03/19/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp So if you didn't give me the service that in the two years contract how come you charged me $350 cancelation fee 🤔

  • KCwvbc kc ⚖️🏴‍☠️🇨🇦 (@KCwvbc) reported

    @Shawhelp Can you confirm you are working on this? I’m not talking about the TSN blackout I am talking about NHL Centre I’ve which we pay extra for and should be able to watch the game on. It says no program scheduled which is wrong.

  • perfectrose2011 Wendy 🇨🇦 (@perfectrose2011) reported

    @Shawhelp Over the past SIX MONTHS, I have called Shaw because since January, I have NOT RECEIVED MY MAILED SHAW bills for TV/Internet which I did not cancel and requested them. Last time, I was told no one had initiated the bills be mailed to me. This woman said she would and

  • bradford139 Chris Bradford (@bradford139) reported

    @shawhelp I’m also having issues with the Leafs Oilers game not being shown on Centre Ice. I subscribe to watch these out of market games and it hasn’t been an issue before.

  • megandjakesmom mom (@megandjakesmom) reported

    @ShawInfo Called customer service because again I can’t watch Center Ice wanted a supervisor to call me back agent hung up on me Shaw is the worst!!! Never get what I pay for

  • brad22768135 brad (@brad22768135) reported

    @Shawhelp is there an internet outage in Delta, BC?

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported

    @bchydro @Shawhelp also saying TV, internet & phone service in the area has been impacted. Crews have been dispatched

  • wesleydx9 dw (@wesleydx9) reported

    @ShawInfo are your apps and website down? I can’t sign in to pay my bill 😫

  • NafisaHamzay Nafisa (@NafisaHamzay) reported

    @Shawhelp Will restart after office hours to avoid disruption however slow!

  • senorbanero Jeff (@senorbanero) reported

    @Shawhelp I can’t access the NHL Centre Ice channels I subscribed to and your app chat is not working properly. Are you able to assist?