Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 12/21/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ImCanadianAF okam (@ImCanadianAF) reported

    @ShawInfo I love when you say I have 100MBPS but am only getting 11 Kbps fix your ******* internet

  • Videogamefan191 Videogamefan1990 (@Videogamefan191) reported

    @ShawInfo don’t ever sign on with this company. They are a bunch of liars that will lie to get a sale, pressure you on to sign up and then when you do. You don’t get what you were promised and they don’t fix it instead they will charge you extra to fix their lies. #worserviceever

  • Blackmorecrest BlackmoreNoel (@Blackmorecrest) reported

    My internet has been out all day and there is no sign of it coming back soon. @Shawhelp why have we not gotten any updates about the outage in the Red Deer/ Olds area.

  • Nuck40 Mr bill gulag#36313 (@Nuck40) reported

    @ShawInfo is internet down in Edmonton?

  • TAlfred12 TJAlfred12 (@TAlfred12) reported

    @Shawhelp Thank you but no thank you. Just called and cancelled my cable service

  • joncampbell Jon Campbell (@joncampbell) reported

    @Dani_NFLfan @Shawhelp Is it only down for a minute or two at a time?

  • Zach_Fleisher Zach Fleisher #StayHome (@Zach_Fleisher) reported

    I want to give a big shout to the Commission for Complaints for Telecom-television Services @CCTS_CPRST for helping keep internet providers accountable. I filed a complaint @Shawhelp and they've been holding them accountable. Worth it if your internet is slow these days.

  • Cravenit24 Jordan Craven (@Cravenit24) reported

    Shaw has been down in my area overnight and through the morning as I work from home... Great service during a time when more and more people attempt to work from home. #Shawoutages @Shawhelp

  • Videogamefan191 Videogamefan1990 (@Videogamefan191) reported

    @Shawhelp don’t ever sign on with this company. They are a bunch of liars that will lie to get a sale, pressure you on to sign up and then when you do. You don’t get what you were promised and they don’t fix it instead they will charge you extra to fix their lies. #worserviceever

  • Blackmorecrest BlackmoreNoel (@Blackmorecrest) reported

    It has been a full business day since @Shawhelp stated that they were attempting to fix the internet outage in the Red Deer/Olds area. We recieved one update at ******* NOON and have not heard anything since. We, as in those affected by this outage, had best recieve compenaation