Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 01/26/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Landon_Brown50 Lando (@Landon_Brown50) reported

    @Shawhelp @Shawhelp no outrages listed online and yet my service has been in and out all day, told there’s a ticket for my area but it’s not listed online. Just another day being a Shaw customer

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @ShawInfo 4 outages today. 98% packet loss. is this acceptable service to you ?

  • CanadianModera1 CanadianModerate 🇮🇪 🇨🇦 (@CanadianModera1) reported

    @SKRollins @Shawhelp I have been having exactly the same problem @Shawhelp is there a solution? I have tried clearing cache, different browsers, etc. Works fine on iPad but not on Windows. Help !!

  • opiatedforty9 Steve 🇨🇦 (@opiatedforty9) reported

    @MizzzAlia @Shawhelp WWE Network?

  • manaboutcowtown Tony Charron (@manaboutcowtown) reported

    Hello @Shawhelp are there any internet outages reported in SW Calgary? I am in the Woodbine area and my internet has gone out. Trying to trouble shoot.

  • MissNatNat Nat (@MissNatNat) reported

    @Shawhelp is there an outage in far SE Calgary? My internet went out and 30 min ago, I've done all the troubleshooting on my router

  • II00713239 I I (@II00713239) reported

    @Shawhelp First through the chat ( but agent there said he is not be able to help me and ask me to call customer service and lady there said that she is sending an email to the agent who sell the plan and he will contact me, 3 days and I am still waiting

  • manaboutcowtown Tony Charron (@manaboutcowtown) reported

    @Shawhelp Hi. Me again. Lol. So same thing as yesterday. Internet is out. Power cycled and reset modem. Default network on bottom shows up and password works but says no internet connection. Next steps? Thanks.

  • ShelleyACook Shelley Cook (@ShelleyACook) reported

    Our @ShawInfo internet has been really bad and choppy for like the last two weeks. Anyone else?!

  • hockeymom4lyfe Lynn George (@hockeymom4lyfe) reported

    @Shawhelp Thanks for the info. It’s too bad we could with gateway