Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 01/15/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • codemaestro codemaestro (@codemaestro) reported

    @Shawhelp Hey Kyle. Support set me straight by having me unplug and reconnect the system to reboot it. Thanks for your help!

  • UkraizyCanadian Marlana 🇺🇦🇨🇦 (@UkraizyCanadian) reported

    @timpostie @GlobalBC That's the problem with using a horrible song in a commercial. I know it's an ad for Shaw (@ShawInfo?), but that's about it. So much for getting our attention. I don't care what it's for. Just the first few notes listening to that, we always switch the channel.

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp SHAW MEDIA COMMUNICATIONS MY PHONE HAS NO DIAL TONE, YET AGAIN! FIFTH TIME IN TWO WEEKS!!! I JUST HAD A HEART ATTACK! FIX IT IMMEDIATELY!!! IF ANYONE WANTS TO GET OUT OF THERE SHAW CONTRACT, I WILL TESTIFY FOR YOU AT NO CHARGE. JUST CONTACT ME

  • AnimeBytes Nishi (@AnimeBytes) reported

    Dear @ShawInfo/@Shawhelp when your tech support doesn't know the terms hairpin routing, you dun f'ed up with their training.

  • LallyAd LallyA (@LallyAd) reported

    @AmyCrx_ But when you have @Shawhelp and there latest tv box my pay per view Experince for ufc has been at its best not a single issue ordering it on the shaw box

  • DiceNine Mike & Nicole (@DiceNine) reported

    @Shawhelp is there an outage in Coquitlam BC? No TV and I'm not able to login to myshaw

  • KnightOrc Wade Peacock (@KnightOrc) reported

    @Shawhelp lost internet tv and home phone service 10 minutes ago. Near 200st & 24th Ave in Langley. Issue? Maintenance? Other?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Shawhelp @wolcoski Shaw is 3 hrs hold time. Rogers is 3 hrs hold time. Telus is 3 hrs hold time. Ebox (Bell) is 3 hrs hold time. (some people report 4) Took one person 2 days to call Ebox to report their Rogers outage. Wonder what Teksavvy's hold time is? #CRTC

  • Justin_Nomura_ Justin Nomura aka @VanCity_J_NO (@Justin_Nomura_) reported

    @Shawhelp $150/month for this service? I think I will change to @TELUSsupport

  • MORI20DM My Other Roll (@MORI20DM) reported

    @TorVsGaming @Shawhelp I have a solution....turn off phone; phones are overrated. Mute and ignore xD I set unknown numbers to go direct to voicemail as well and never check voicemail. #hermitlife #humbug