Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 01/29/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • davidvassbc David Vass (@davidvassbc) reported

    @Shawhelp you arranged for a tech to come and help get my cable working. He was here yesterday, made a replacement, everything working well now. Thank you.

  • dgoulet77 Grow up, shut up & mask up. (@dgoulet77) reported

    .@TELUSsupport Just spent about an hour on the line, much on hold or being transferred, trying to find out if years of loyalty with TV and internet will help get a good mobility plan. Very little incentive offered & when I was transferred the last time I was dropped. @ShawInfo?

  • cacaviajante Cacaviajante (@cacaviajante) reported

    Losing 2 more days of work because @ShawInfo cancelled the visit to fix the internet after almost 2 hours waiting for someone o show up

  • its_chris_green Chris Green (@its_chris_green) reported

    An absolutely TERRIBLE experience with @Shawhelp today. A rare miss for company I otherwise rave about. Bummer. Fun support call incoming!

  • whytestreak whytestreak (@whytestreak) reported

    @ShawInfo Why are the shaw cable boxes so SLOOOOWWW? I have model AX013ANM. If this doesn't change soon, I will be changing to @TELUS. Not just my box, as both my sons have the same problem @Shawhelp

  • 204queen0574 🇨🇦 🇺🇦 @204queen0574 🇬🇧 🇨🇦 (@204queen0574) reported

    Hi @Shawhelp! I know you were doing updates a while ago so chalked up my internet and TV issues to that. But it's still happening to thought I'd check to see if you recommend an upgrade in my modem and if so, what sort of deals you have for a loyal customer. Thanks in advance!

  • zyraxo Z (@zyraxo) reported

    My internet is currently not working and on the website, it says that it was supposed to be restored at 6am. I’m in South Richmond. Can anyone please give me an update? @Shawhelp

  • Tiquetonne Maureen Jones (@Tiquetonne) reported

    @Shawhelp Your tv listings for the Knowledge Network evening programs have been totally incorrect for the entire week. Very frustrating when trying to record programs. Still incorrect for tonight.

  • mlee_ca MLee (@mlee_ca) reported

    @Shawhelp Hi, are there any internet service disruptions in North Vancouver at the moment?

  • Nita_C °★·.☆.·NitaC·.☆.·★° (@Nita_C) reported

    @zyraxo @Shawhelp I am having the same issue! Were you able to restore your internet?