Shaw

Shaw Outage Report in Castlegar, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 03/19/2026 02:45

March 19: Problems at Shaw

Shaw is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Neota4 Neota 🧚‍♀️🇨🇦✌💗 (@Neota4) reported

    @ShawInfo I'm actually troubled this morning. I begged you for a solution but you won't solve it & I have to switch. I HATE Telus. It is seriously bothering me they're on the way. But I have to have internet in my home office, it's imperative to my career. Dammit I'm mad.

  • 2021_peony peony_2021 (@2021_peony) reported

    @Shawhelp Do you guys have an outage right now in Sturgeon County? Internet hasn’t worked in 30 min.

  • LallyAd LallyA (@LallyAd) reported

    @fanCRTCProfling @Shawhelp @wolcoski More like Telus is 5 hours for copper service

  • Mardy365 Mardy Sanford (@Mardy365) reported

    @Shawhelp Office internet in Cranbrook has suddenly been spotty. I've restarted the modem twice. Any issues at your end? Couldn't see any updates on website. Thanks.

  • AlexBainov Alex Bainov (@AlexBainov) reported

    @ShawInfo 1. Train your people how to use your own system to look up info. 2. If you cancel appointments internally, do your customer a favour and tell them you are doing it. Thanks for wasting half my day.

  • TwoMooches Two Mooches (@TwoMooches) reported

    You are billing my dead grandmothers account and we ported the number to another account. @ShawInfo We have called a dozen times. Solve your ****.

  • randyw74 Randy Welch (@randyw74) reported

    Good morning @Shawhelp. Could you please help me with my blue curve set up? It continually freezes up on us. I have reset everything and the issue is persisting. TIA

  • ScarfyTV ScarfyTV (@ScarfyTV) reported

    @BroadcastDialog I am not in support of this @ShawInfo and @Rogers deal. I hope this deal is denied, but I suspect it'll be approved in some capacity.

  • droidsznn droid (@droidsznn) reported

    @Shawhelp I ******* hate yall my wifi hasnt been working for 4 hours after a powerr outage yall some ******* losers im dead bouta switch to telus

  • tollfree2 tollfree (@tollfree2) reported

    @Shawhelp how come every time I'm talking to Shaw help I get disconnected from them? And then I wait for them to call me back and they never do! I'm thinking it might be time to switch from Shaw!!