Shaw Outage Report in Castlegar, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
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E-mailProblems in the last 24 hours in Castlegar, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ray
(@menard_ray) reported
@PaulEAndrews @TELUSsupport @Shawhelp I hate them both. Shaw customer service sucks… but at least their equipment works consistently. Telus equipment has been garbage so far.
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M. Russ
(@MRuss79935209) reported
@ShawInfo @Forbes No service for 1 yr “Support” says did ya unplug?” ‘95 had better dialup & landline signal than your trash gig+:72mbps/40up, tap lines. say: “we gave u options, issue out of our scope” 8 xb6 4 phones later pay more + $170/m i pay & .”cancel if u dont like it; ull owe $450 heh.”
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Ray
(@menard_ray) reported
Didn’t think it was possible, but I’m pretty sure I hate @TELUSsupport even more than I hated @Shawhelp. Apparently, my expectation of both consistently fast internet speeds & good customer service is completely unrealistic. I mistakenly thought that’s what I was paying for.
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Wendy Cee
(@wendee2774) reported
@Shawhelp I'm constantly getting signal loss on my tv. I've unplugged cables, tried to reconnect under settings-got failed to connect to dns. what is the fix?
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That person
(@Albedofriend) reported
@Shawhelp Hey. Still waiting to get a mobile phone taken off my account. I recieved a notification on 611 for the amount owing on the phone that I've been trying to cancel until November. Can I please get this escalated. This is very trying on one's nerves.
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eastwest
(@yqgtoyeg) reported
@Shawhelp Already waited on hold to be told there isn't an outage in my area but oddly enough the person on the phone was able to tell me that other houses in the neighborhood were reporting outages. I just want what I pay for. That's all!
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Ricky C
(@c_ricky01) reported
@Shawhelp inernet had been slow/lagging a lot today. Checked the status around my area and said it’s fixed.. doesnt feel like it
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M. Russ
(@MRuss79935209) reported
@ShawInfo @Forbes This country is literally destoryed by a few garbage companies, corrupt authorities, robbing banks, terrible healthharm, no rights no justice just chuckling scumbags and Trudeau sanctioned criminals you should all ****, live on an island.@AntiCorruptCA #Canadian #gangstalking
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A Abbott
(@elmoabbott) reported
@Shawhelp Hi! Our main cable box will not turn on and now the other ones in the house are not working
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Paul Andrews
(@PaulEAndrews) reported
@menard_ray @TELUSsupport @Shawhelp Feel for you. I’ve been a Shaw customer for almost 30 years. I flirted with TELUS at one point but hated the service and support. My fear now is when Rogers takes over Shaw as their service and support out East sucks.