Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 02/14/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Barry1966Nova Barry Smith (@Barry1966Nova) reported

    @ShawInfo Help, we are being spammed by some fake Amazon caller. Can you add them to your spam blocker on the home phone please?

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp i have been talking to others on shaw who pkay rainbow six siege from BC. They have a ping double what it would be on telus. This is officially a shaw issue. Could someone look into it. @ubisoft will not share server info with regular people. It seems to go through Ont

  • LallyAd LallyA (@LallyAd) reported

    @SirGreyOfEarl @Shawhelp Wow I haven’t seen a VHS in years holly crap I didn’t know shaw still supported it

  • bcoversight BC Oversight (@bcoversight) reported

    @Leah_Holiove @Shawhelp Ditched Shaw, crappy customer service. Telus isn't that bad unless they have a major outage and then you can't get through to customer service.

  • greend01 dwgreen (@greend01) reported

    @Leah_Holiove @Shawhelp with Telus I have had good results by putting at @TELUSsupport when getting hardly any support on phone

  • hgdyi74 hgdyi74 (@hgdyi74) reported

    @Shawhelp Shaw internet is down in Richmond.

  • buenonote Danielle (@buenonote) reported

    @Leah_Holiove @Shawhelp Virgin has been Amazing.. if your looking for phone service, otherwise Novus for cable/internet

  • jeflaporte JLP (@jeflaporte) reported

    @Shawhelp live Shaw TV doesn't work. My Chromecast doesn't work. Internet is fine. Help

  • kevinlovestech Kevin Lloyd🇨🇦 (@kevinlovestech) reported

    @Shawhelp Also got a credit for the months Visual Voicemail hasn't worked for me! $36, which nearly covers a month of service! Nice!

  • NayZeus Nay zeus (@NayZeus) reported

    @Leah_Holiove @Shawhelp Telus contracts their help overseas. Not hating on international people but it’s their way of saving money instead of paying local wages. It also makes it a pain when you’re trying to reference something locally and they pretend they know what you’re referring to.