Shaw

Shaw Outage Report in Castlegar, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 02/07/2026 12:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BAskari247 Bassem Askari (@BAskari247) reported

    @Shawhelp Sounds like others have the same issue. If I wanted to feel like I was watching illegal streams online I’d do that, not pay for the experience

  • khanartist9 303 | khanartist (@khanartist9) reported

    @rev0hh @Shawhelp Getting throttled seriously is the cringiest ****

  • AmyBado Amy Bado (@AmyBado) reported

    @ShawInfo I need a Tech department supervisor to contact me please. I have called four times (over an hour each time) and have been promised resolution (x4) but nothing has been done.

  • AmyBado Amy Bado (@AmyBado) reported

    @Shawhelp I was on hold for 1 hour and 47 minutes before getting disconnected. No resolution.

  • hosneara_k Dreamer (@hosneara_k) reported

    @Shawhelp can we get an update to the outage in Saskatoon? It’s been almost 2 hours

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @oiler_country @Shawhelp Yep, super slow getting like 3Mb/s I pay for over 300.

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @ShawInfo do you know that the cable in the Crossing at Rivers Edge are is not working right. It keeps freezing up. Restarting the blucurve and the tv box doesn't solve it.

  • BMadasHell B Madsen (@BMadasHell) reported

    Nice to know @ShawInfo @Shawhelp only cares about its customers when it's time for a renewal. Your policies on upgrades and changes are out of date and not inline with your competitors. You lost a customer today! #crtc

  • droveallnite71 Drove Allnite (@droveallnite71) reported

    @Manatee117115 @Shawhelp They said it is an area outage but still nothing

  • chucksimundson Chuck Simundson (@chucksimundson) reported

    @Shawhelp It turns out you can put in a submission under "My Voice" and "other.". I would have thought that referred to phone service - but okay.