Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 01/27/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • smokat_steven 스모캣 (@smokat_steven) reported

    @Shawhelp Unable to connect to internet. I moved into a new place a week ago, I been using my roommate's wifi with no problem until yesterday afternoon. Both cell and laptop can connect to wifi, but it's not connected to internet, but my roommate can use wifi no problem.

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp Not when you don't offer it anymore lol but I'm actually on with tech support now

  • MelanieMcIntosh MelanieMcIntosh (@MelanieMcIntosh) reported

    @Shawhelp Is there a service outage in Eaat Vancouver? Not posted on your website but my daughter is messaging me that our internet is down.

  • jzj1990 Jake O' Lantern 🎃 (@jzj1990) reported

    @shawhelp our internet is down in V5V. A little help?

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    @evltwnHD1 @Shawhelp shaw has gone down 3 times tonight but I think its the area not my place.

  • Sayshal Sayshal (@Sayshal) reported

    @Shawhelp 4 years as a shaw customer and I upgrade to Fibre+ only to find out port forwarding is basically not possible anymore. Tech support said they won't help. Very unimpressed.

  • NovyDhillon Novy Dhillon (@NovyDhillon) reported

    @Shawhelp is there an issue with internet in Port Moody BC? Network has been slow all day and now is completely down.

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp My family has been dealing with issues from you for over 2 months, we have had 5-10 service members out to bandaid the problem. Obviously we still have issues as the problem is not being addressed. Replacing a router won’t fix a faulty underground line in our area…

  • ingridpolini Ingrid T. Polini (@ingridpolini) reported

    @Shawhelp Hi! There was a outage in Langford (BC) all day and has been marked as solved tonight, but me and other users are still unable to connect! any idea when the issue will be solved?

  • astroryn Kathryn (@astroryn) reported

    @Shawhelp I see. I asked but was told that would no supervisor would be able to help me better than them. So, I'm a bit confused.