Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 11/26/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    @BradKilshaw @asharp @ShawInfo I'm not saying that's a defence. It's misleading. They just put the stupid disclaimer there so they can weasel out of responsibility

  • oshae Escape Goat (@oshae) reported

    @Shawhelp is there an outage in central Calgary?

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @Shawhelp It happened again tonight. Unable to toggle Privacy settings in the Shaw Home Phone service section on your website. I go there at least once a day. My guess is you'll say it's working when you see this tweet without actually investigating why the feature was unavailable.

  • VillainousMuse 🔞 Villainous_Muse 🔞 (@VillainousMuse) reported

    @Shawhelp No I don't need assistance, I'm annoyed that apparently my payment information apparently isn't secure enough on YOUR end that you have to ask me to verify that it is in fact: I who am trying to pay you for your service. I did my part, I made a password and I give you money.

  • ellwood999 John Ellwood (@ellwood999) reported

    @Shawhelp I’m soooo sick of Shaw!! Wifi just sucks

  • jaypdonovan Jay Donovan 📻 (@jaypdonovan) reported

    @Shawhelp hello wireless box is lame…freezes all the time and major delay when trying to press any buttons. Pls help?

  • dweevers David Weevers (@dweevers) reported

    @Shawhelp are there problems with TV in Calgary atm? Keep getting the sorry we're having trouble error/message

  • TrustDaSpocess isaac - #HerroSZN 🇦🇺🇮🇹🇵🇫 (@TrustDaSpocess) reported

    @roronoa_nalin @Shawhelp Damn u just like me fr

  • Mike_McCl Mike M (@Mike_McCl) reported

    Today I got a courtesy call from @Shawhelp asking how my service was lately. I mention it was a bit slow the last week or so. They recalibrated my modem & my speed doubled. This is what drives customer loyalty & why I've stayed with them for over a decade now #CustomerService

  • _ThisIsNowhere_ Susie Q (@_ThisIsNowhere_) reported

    @Shawhelp Why is the sound cutting in and out all the time? It's been terrible this week.