Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 01/11/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    It would be nice if @ShawInfo updated their Support Articles. So many ones out of date that it is hard to find answers about products that I'm interested in!

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    It would be nice if @Shawhelp updated their Support Articles. So many ones out of date that it is hard to find answers about products that I'm interested in!

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp y'all should really train your staff not to hang up on customers #badcustomerservice #treatcustomersbetter #howrude

  • normcampbell8 Norm Campbell (@normcampbell8) reported

    @Shawhelp tried to alter my service plan two times and neither operator would carry out my wishes. Very simple change to my TVs plan and they would NOT do it. Is this what they are trained to do?

  • Nosadchy Not_souldoubt (@Nosadchy) reported

    @AlbertaatNoon yes I've already made plans to cancel my @ShawInfo account if and when this merger goes through. All this will do is make Brad shaw an even richer person. Customers will suffer, and people will lose jobs.

  • okrelaz okrelaz (@okrelaz) reported

    @ShawInfo thanks for not notifying me of my last bill and then allowing it go to collections. Terrible @ShawDirect

  • labyxo TeamLabyxo (@labyxo) reported

    @ShawInfo helps me a lot. Except that I don't solve my problems

  • eobortolin Emmy OkazawaBortolin (@eobortolin) reported

    @epicfailfez @Shawhelp What Fez said😡Sorry but @Shawhelp you’ve been NO help today #CustomerService??? #badjoke

  • kmiddley Kirsty Middleton (@kmiddley) reported

    @Shawhelp I like how you leave the @CRTCeng out of your reply. I’m sure they already know how bad your reputation is.

  • AntigothTCO Brian Mitchell (@AntigothTCO) reported

    @Z3R05UM @ShawInfo Satellite Internet? You poor bastard.