Shaw

Shaw Outage Report in Castlegar, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 09/18/2025 00:40

September 18: Problems at Shaw

Shaw is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KimDSmyt Kim (@KimDSmyt) reported

    Internet has been down for about five hours. Any idea on Edmonton outages? @Shawhelp

  • Michelle_LLL Michelle (@Michelle_LLL) reported

    @ShawInfo my internet signal is jumping all over the place. Then it stopped entirely. Grrrr

  • TimothyStephure Timothy Stephure (@TimothyStephure) reported

    @Shawhelp Internet down all day, tech can only look Sunday...Brutal!

  • cealsin Cealsin (@cealsin) reported

    @Shawhelp How come my internet turns off every day for 10 or more minutes? I never had this issue with Telus. I work from home during the day and night and depend on my internet, I pay over a hundred dollars a month I expect better service. #straightenup #CustomerExperience

  • NevinThompson Nevin Thompson (@NevinThompson) reported

    @Shawhelp any reports of service down in Red Deer? 100% down for the last 30min or so.

  • justin_m1991 leafs2021 lets go! (@justin_m1991) reported

    @levibrandon48 @Shawhelp I mean it looks like they gave you a heads up with that page. It also won’t likely last the full 6.5 hours. It sucks but these things need to happen to maintain the network

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Need the internet for work what a joke this company is. Telus what says you?

  • screaminTkettle The Tea Kettle (@screaminTkettle) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. Now I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. @Telus what says you?

  • maryyreayy Mary Reay (@maryyreayy) reported

    @Shawhelp internet down in Brentwood - is there an outage?

  • JoelAquin Joel Aquin (@JoelAquin) reported

    @Shawhelp you guys having issues?