Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 12/28/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @Shawhelp this has been bothering me for couple months now have bluecurve TV & in the guide the time top right says for example 1158 AM but remote voice command shows time will say 12:00 noon & tv show has started, so guide is out 2 mins late. Any fix?

  • Limey157 Hilary Chapple🏳️‍🌈🇨🇦 (@Limey157) reported

    @Shawhelp Is the Wi-Fi down in Sandstone and area in the NW as there is no internet connection?

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “To win approval from both regulators and Canadian consumers, @Rogers and @ShawInfo are attempting to reframe the national conversation around #telecom, by getting the focus off cheap cellphone service for city dwellers.” 🤔 #competition #antitrust

  • Mumzifer maureen coveny (@Mumzifer) reported

    @Shawhelp No WiFi for past couple hours. Is there an outage in Red Deer?

  • gersart Gersart (@gersart) reported

    hmmm. Seems to be an internet outage in Dalhousie... can only access the net with cellular, @Shawhelp

  • peacsea peacsea (@peacsea) reported

    Well I don't know who @ShawInfo cares, but your ****** policies just lost you a long term +20 year customer. Refuse to keep me as a customer with another 2 year contract because you won't allow me to change your ****** packages early to keep this customer? #ShawDoesNotCare

  • wojecht Wojecht (@wojecht) reported

    Really Difficult to Stream with 92% Dropped frames, Wonderful internet Service! @ShawInfo

  • BiswasAashu Chandan Biswas (@BiswasAashu) reported from Airdrie, Alberta

    Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

  • CanadianWookeyz B Heine (@CanadianWookeyz) reported

    @Shawhelp thats to bad thought you would be like Telus

  • JStregger Joan Stregger (@JStregger) reported

    @Shawhelp Is Shaw having outage issues in Calgary Seton area? Our cable/internet seems to go out hourly. It’s been happening for days.