Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 11/12/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dennis_kreba Dennis Kreba (@dennis_kreba) reported

    @Shawhelp Getting awful support from Shaw right now. Not really happy. What happened to pvr this weekend? Was there an update? I went from 66% available to no space overnight. Only 13 hours of tv taped.

  • AnnBethM CBM (@AnnBethM) reported

    @Shawhelp Is there a current problem with video On Demand as it’s no longer showing on the guide or menu?

  • robertojames192 James (@robertojames192) reported

    @Shawhelp I've offered up plenty of constructive criticism over the years and the "app" has only gotten crappier. It's constantly down ( like NOW ) and if improvements have been made I haven't noticed.

  • pcanoe Sonia P (@pcanoe) reported

    @Shawhelp I’m trying to watch Allen vs farrow on hbo /crave and cannot find it! I’m trying to watch through my cable box! Help! Should have been on at 9pm et

  • MoffatMike mike moffat (@MoffatMike) reported

    @Shawhelp @ParaPromotion Same issue for me and my wife. It started 2 weeks ago and now we are seeing dozens of spam messages daily. Nothing has changed on our end which leads me to believe this is a Shaw issue. Please resolve because this is concerning and raises questions regarding Shaw’s security.

  • jake_sherlock Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta

    @Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?

  • Dis_Girl_Giggle Dis Girl Giggles (@Dis_Girl_Giggle) reported

    @Shawhelp why is my internet not working my dl is 3 up 4 I pay for 600 something is wrong

  • Megan_Johnson15 Megs Johnson (@Megan_Johnson15) reported

    @Shawhelp Don’t DM them, they don’t respond. Apparently it’s ok to ignore people who pay for a service and can’t use it.

  • EmpireRoyale604 Empire Royale (@EmpireRoyale604) reported

    @ShawInfo please **** off with this, every 5 minute service disconnection, for the whole week ****. Its getting annoying, at least buy me dinner before you *******.

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @Shawhelp Internet is slow only getting about 80 down