Shaw

Shaw Outage Report in Castlegar, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 01/28/2026 19:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SharaVigeant Shara Vigeant (@SharaVigeant) reported

    Well my internet is down. Thanks @Shawhelp - really hard to work with no internet.

  • OhMyItsBrad Brad (@OhMyItsBrad) reported

    @Shawhelp internet is down in Red Deer?

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    @Shawhelp So this is the 5th week with same issue with same channel tans that’s “sportsnet” I only watch that channel on Monday night I’ve spoken to 4 agents on DM all telling me it’s “sportsnet”not Shaw issue so I guess I pay for glitching and it’s annoying

  • damnitconnor Scott doherty (@damnitconnor) reported

    @Shawhelp any eta on Saint Albert internet fix?

  • Arthurk117 Arthur Kendall (@Arthurk117) reported

    @Shawhelp internet has been down for like hour and a half. Was no notice on the website of work in my area (Charleswood, winnipeg) any ETA on it or if somethings even being done.

  • damnitconnor Scott doherty (@damnitconnor) reported

    @Shawhelp Will I get a discount for my service that has been down from 1-5:30, my prime business hours?

  • iwantramenrnn amira (@iwantramenrnn) reported

    @Shawhelp I’m sorry Jesse I didn’t mean to be rude 💔💔💔💔 thank you for offering help

  • Bona55931418 Bona (@Bona55931418) reported

    @ShawInfo Hi, I also live in Hope, BC. The link you supplied is very vague. We need an approximate time our service will be restored. I can’t even get a signal on my phone without driving into town. We are in a State of Emergency and have no way of seeing the news without wifi. Thank you.

  • MParson73130347 M Parsons (@MParson73130347) reported

    @Shawhelp Issue with internet, TV, everything in Edmonton (Ambleside area). ETA on a fix?

  • MrsWest52939230 Mrs West (@MrsWest52939230) reported

    @Shawhelp Sorry, "Tom" (bot), same answer, no Answer! Is it going to be a week, a month, what? Did the transmission tower in my area topple? Are the underground cables still buried? Will shaw or will shaw not disclose truth about the actual issues? I'm ready to switch providers!!!