Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 02/02/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinlovestech Kevin Lloyd🇨🇦 (@kevinlovestech) reported

    Tried to login to my @Shawhelp Mobile account using SMS 2FA. Somehow ended up with 6 one-time codes, and none of them worked. Tried the email option, which I got 20 minutes later. Nicely done, Shaw. When 2FA doesn't work, people can't access their accounts. We know that, right?

  • BruceMcCurdy Bruce McCurdy (@BruceMcCurdy) reported

    @Shawhelp Got a very jittery feed on the Oilers game *again* tonight. Is this a system-wide issue?

  • SpectraHC Spectra (@SpectraHC) reported

    2nd time Internet goes out randomly in the middle of the night. Thanks @ShawInfo ! Never using your internet again. You’re just as bad as rogers when it comes to basic internet needs and gaming.

  • kickscootes Matt Fougere (@kickscootes) reported

    @shawhelp your internet wont let me use it. I was trying to use it. I have enough problems. Your internet is unreliable.

  • kickscootes Matt Fougere (@kickscootes) reported

    @Shawhelp I am using wireless. And it also has started to bother me. I am so mad right now its sunday and I am exhausted. I wish I didn't have to even be on my computer. Instead this stupid world is a goof to me. I wish I could die

  • lzack Laura Zacharuk (@lzack) reported

    @Shawhelp @ShawInfo horrible service still can’t get on your website my account properly since August 2022.

  • ddgrunau Daryl Grunau (@ddgrunau) reported

    @Shawhelp Thanks. It’s working again. Just strange outage I guess.

  • cartfullofcats 🙀🛸 (@cartfullofcats) reported

    @Shawhelp when is service going to be restored? Some of us are trying to work ...

  • dtie4 Genan (@dtie4) reported

    @Shawhelp It would be real nice to have TV that actually works there is absolutely no stability I’m lucky if I can watch five minutes of TV 🤬🤬

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp Is there an issue with TV service in White Rock, BC? I can access recordings on the pvr.