Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 02/23/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • demonprophet MFAMDEMONPROPHET (@demonprophet) reported

    @ZeegersTV @Shawhelp @Rogers def. need to have something done this guy works his butt off to be a creator but falls victim to bad isp come on its 2022 i live in a town with 1000 people and have better internet than yall unacceptable

  • Nikki_Leeming Nikki Leeming (@Nikki_Leeming) reported

    @Shawhelp @TimJumonville That’s not what they are talking about. There hasn’t been any internet service in Nelson since 8am

  • MattDuffy21 Matthew Duffy (@MattDuffy21) reported

    @ShawInfo @ShawTVWinnipeg Shaw, you're customer support is frustrating and poor. I urge you to improve same given the rates you charge.

  • demonprophet MFAMDEMONPROPHET (@demonprophet) reported

    @Shawhelp and im sure there has been contact but i tune in every day to him stream and its constant not a day goes by that there is major problems. I really hope yall do get it fixed i bounce around alot of streamers and am part of a huge community. he has what it takes to be huge1/2

  • OhMyItsBrad Brad (@OhMyItsBrad) reported

    @Shawhelp outage in Red Deer?

  • FrustrationIsle It is what it is (@FrustrationIsle) reported

    Wow, I have spent so much time with @Shawhelp trying to unlock my email account today. So useless. Waste my time and still don't get it unlocked. Forever to "chat" with support, probably somewhere overseas.

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp Ok I’ll try just hope they don’t bounce me back to your side and back and forth those type games f issues are evil

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp Oh well what I’m running into with the login in and that it’s still saying I have to pay them for crave as well and it’s making me confused

  • Vandoom_HS Nathan Van Doorn (@Vandoom_HS) reported

    @ZeegersTV @Diablo 2 months of this -Shaw family is worth 1.2B and can't even provide quality customer service. -Streamers like Zeegers who rely on the service don't deserve this quality. -It's forced postponement of a charity event. -This garbage is happening on a daily basis. Shame on @Shawhelp

  • mitchjwilliams Theonewolf (@mitchjwilliams) reported

    @Shawhelp Golden to Rossland outage