Shaw

Shaw Outage Report in Castlegar, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Castlegar, British Columbia 03/12/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Just gonna keep talking about how terrible shaw is from my seeing that's all I can do at the moment.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp 3mbs is considered dreadfully slow and that's literally what I get on average and pay 100$ a month for. Plugged in to ethernet

  • BenKosciuk Ben Kosciuk (@BenKosciuk) reported

    @Shawhelp I ordered Shaw fibre gig + tv yesterday on the website and have received no confirmation email yet. Can someone help me?

  • Jon01537027 Jon (@Jon01537027) reported

    @Shawhelp all good @TELUS here I come. Enough time spent on the phone with support.

  • tduncanmcmillan D McMillan🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@tduncanmcmillan) reported

    @Shawhelp We've been through the checklists umpteen times. Shouldn't take that many diagnostics to figure it out. I'll be honest, I think it's a core reluctance by the company to consider a solution that may be expensive

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is terrible.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Reply #50 internet still terrible and down and always has been. Shaw please go away!

  • tduncanmcmillan D McMillan🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@tduncanmcmillan) reported

    @Shawhelp Taylan, my convo with an agent happened today before I sent this. It's been 14 months of the same old, going down a trouble shooting list, but never getting to a remedy. I've been through 2 modems 20 call centre individuals and multiple tech visits & the problem still exists.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Still no connection. Shaw sucks.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Wow it's been a whole 10 seconds. Lemme check something real quick. Yeah, Shaw is still terrible.