Shaw Outage Report in Chase, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Chase, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Shaw
Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Smith
(@GarethSmith1981) reported
@Shawhelp never had an issue with internet but the last 4 weeks have been painful and support keeps telling me nothing can be done. I can barely stream Netflix without it freezing. I know how to reset a modem & there is no chance my wifi should be slow when 5 ft away from modem
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South End Ryan
(@SouthEndRyan) reported
Ugh! Called @Shawhelp to get the tv boxes rebooted. Now another one (that was originally okay) doesn’t work. Probably time to just cancel TV all together.
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MilkInABag (Marshall)
(@MilklnABag) reported
Going to have to call it today, internet just dropping 1000 frames every couple minutes is just killing my vibe. Love paying for top tier internet is get bottom tier service. Cheers @ShawInfo
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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Justin Ralph
(@GenJRoc) reported
I’ve had my Shaw @Shawhelp account since 1999. This is the first time I’ve been called rude as they are doubling my monthly fee for less service after 21 years do I switch to @TELUS ?
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okam
(@ImCanadianAF) reported
@ShawInfo I love when you say I have 100MBPS but am only getting 11 Kbps fix your ******* internet
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Zach Fleisher #StayHome
(@Zach_Fleisher) reported
I want to give a big shout to the Commission for Complaints for Telecom-television Services @CCTS_CPRST for helping keep internet providers accountable. I filed a complaint @Shawhelp and they've been holding them accountable. Worth it if your internet is slow these days.
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Barry Chase
(@sikkensman) reported
@Shawhelp Worst company ever. Return our modem from season home , no confirmation of return, no final bill sent even though bill is on autopay and email is on file but you can send bill to collection agency? Worst company ever!!!!!
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Kim Goldberg
(@KimPigSquash) reported
@JohnnyPistola @Shellz_Campbell @Shawhelp It really costs #Shaw nothing to let him have his landline. And no one should be so isolated and cut off from phone communication over the holidays - especially in this Year of Covid when we are all hit by the isolation already. Plus the possible medical emergency issue.
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Denzel Borja
(@_DenzelBorja) reported
@Shawhelp @ShawInfo Ive honestly had enough with your super bad customer service here in Calgary. My family has been having the same internet problem for the past two weeks and your customer service calls tells us to do the same thing over and over then would try to end the call.