Shaw Outage Report in Chase, British Columbia

Problems in the last 24 hours in Chase, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chase, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Calgary (@Calgaryman1) reported 3 minutes ago

  Hey @Shawhelp why in the f can you guys not wrap your head around my wife having a different last name? I have “added my name to the account” at least ten times and it never sticks.

• 
  Mike Cockrall (@TeamCanada1) reported 4 minutes ago

  @Shawhelp Just a big thanks for ruining my hockey playoffs with my TV issues, 2 calls to my house for them to say it is outside. No date of resolution, help desk said it could be a month or 6. Really?

• 
  x- Bumblebee tuna (@sstrumy) reported 7 minutes ago

  @ShawInfo your internet is absolute garbage. Starring at black screen during Stanley cup finals in OT

• 
  Ron Swanson's Frozen Dinner (@ron_frozen) reported 12 minutes ago

  @ShawInfo Is there a technical problem in Calgary? Our power went out earlier this afternoon and now my internet and TV restart just cycles through the "Welcome" phase.

• 
  Jasmine Kaur G (@jgarcha) reported 15 minutes ago

  Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps

• 
  Tim J (@TimJ72371546) reported 15 minutes ago

  @Shawhelp Located in the T5B4W5. Have had no Shaw home internet since the morning. Could not work as I work from home and need internet. Used a ton of my mobile data ... When will internet be back and what compensation will be provided for the full day outage.

• 
  Gregory Arnold (@Deprio12) reported 16 minutes ago from Thunder Bay, Ontario

  @MrComplaintBox @ShawInfo Elderly parents switched to Bluecurve wifi tv last month. The main TV won’t work. Been glitchy since installed. Shaw can’t send a TEC to fix until May. Chat line is useless. No customer service. 2 weeks senior citizens no service. Pathetic! Brutal!

• 
  Hales (@claytonhales83) reported 17 minutes ago

  @Sportsnet your 4k feed for the Leafs game in unwatchable on @Shawhelp .. always freezing and pausing. Its terrible.

• 
  Paul Michna (@MichnaPaul) reported 19 minutes ago

  @Shawhelp @Miradart How about some more info? Where is the outage? What is the explanation for the delay? And why has our phone, internet and cable gone off, on and back off this evening after this morning's outage?

• 
  Dustin (@Dustin93802773) reported 20 minutes ago

  @Shawhelp Do you know about any time frame this outage will be fixed. And if it's gonna be all night do us customers get some sort of discount on our services because of the inconvenience