Shaw

Shaw Outage Report in Chase, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chase, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chase, British Columbia 03/25/2026 19:25

March 25: Problems at Shaw

Shaw is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Zach_Fleisher Zach Fleisher #StayHome (@Zach_Fleisher) reported

    Has anyone found their @Shawhelp @ShawInfo internet to be quite slow? I asked about the performance issues and they said I could pay more to get a better speed...which begs why they sold me on an inferior product...

  • charleslonghurs charles J (@charleslonghurs) reported

    @Shawhelp Wrong answer. Channel #271 our local weather channel TAKEN DOWN NOVEMBER 19th! WHY?

  • a_sandpile being (@a_sandpile) reported

    Hey @ShawInfo . Today, my internet stopped working (rep thinks internal house signal) but the earliest you can dispatch your tech is Nov 30! Are you kidding me? How do you expect me to do my work without internet? Time to switch to @TELUS

  • kabalguy 𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦 (@kabalguy) reported

    @stingraymusic @Shawhelp. ...and they were very little help.

  • a_sandpile being (@a_sandpile) reported

    @Shawhelp You're only trying to score some publicity points by responding to my tweets without actually doing anything. Live Chat support person DID NOT HELP me, as per my initial tweet... Said technician would come on Nov 30, giving me 10 days without internet that I pay for

  • mrkaswa mr kaswa (@mrkaswa) reported

    Hey @Shawhelp the audio and video on channel 506 Stingray Retro, Central City area of Surrey, BC. are out of synch by a solid 2+ seconds. No follow up, no account number, no other channels, not my problem.

  • The_Mrs_Ward 🇨🇦Melissa🇨🇦 #WearAMask 😷 (@The_Mrs_Ward) reported

    @Shawhelp we recently moved and are having connection issues in certain parts of our house. We can't move the modem as it is connected to our cable box. Any suggestions??

  • lukasneville Lukas Neville (@lukasneville) reported

    @Zach_Fleisher @Shawhelp @ShawInfo I had some strange problems over the past couple days: No overall bandwidth problems (Zoom meetings and Netflix streaming smoothly), but some problems with sites taking forever to load (DNS problems?)

  • babycato1 Babs Pretends to Draw (@babycato1) reported

    @Shawhelp I messaged you 7 hours ago and we’re still having problems. No response :(

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.