Shaw Outage Report in Chase, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Chase, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shelby Lou Who
(@shelbyae) reported
@Shawhelp Did another power cycle & removed/put back coax cables. Seems to be working better for now. But if it keeps happening multiple times a week like it has been that’s gonna be an issue
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Rayn
(@RaynTheGamer) reported
@Shawhelp is honestly the slowest company when it comes to any sort of wifi issue. Almost getting on 12 hours of the wifi being down, and they can’t even be bothered to give us an estimate as to when things will be fixed. Useless.
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theRealRodGray
(@Therealrodgray1) reported
@Shawhelp Thanks. That seems to have fixed the problem.
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Monika Sosnowska φ
(@msosnowska) reported
@Shawhelp @Dale23Rice Mine did as well - all day. I think there is an issue Shaw needs to investigate. Can’t access anything, even through online/Internet login.
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Dr. Charlene Kotze
(@Charlene_Kotze) reported
And the saga continues. On Friday, my @ShawInfo modem/router died. After spending a couple of hours in a chat with a support member (using my middle-aged thumbs on an iPhone), it was determined that I needed a new modem. 1/6
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The King of Thistledown
(@mahovlich_m) reported
@shawhelp cable and internet not working in Medicine Hat south east hill
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Dr. Charlene Kotze
(@Charlene_Kotze) reported
Would have been a 15 minute drive to pick it up. I will lose 20 hours of work. My daughter has been frantically seeking out friends’ wifi so she can attend her online university classes. After being a client for 20 years, this is pathetic customer service from @ShawInfo. 4/6
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Jeff Clemens
(@jclemy) reported
@Shawhelp Oh no it was more the speed from actual fibre that I meant. Your service team has been great.
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Claire Kennedy
(@ClaireCentre) reported
@ShawInfo left Canada but called twice before hand about returning equipment. Rep said they were mailing return labels to me but never arrived before leaving. Now I’m charged $50. This is not acceptable
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Vanessa
(@Noosiekins) reported
So apparently the wireless Blue Curve doesn't work in someone's... I've had this for a couple years now..and these issues started September 1st! @Shawhelp @ShawInfo #shawissues