Shaw

Shaw Outage Report in Chatham, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chatham, Ontario 03/15/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp That sounded a bit snarky. I don't expect Shaw to connect every house for free. I'd assume outlet activation cost would be covered during initial service purchase/setup. Nobody ever told us we'd be charged $50/coax outlet if we wanted to move our devices around in our own home.

  • LoloPino Lolo P🇨🇦🇨🇱🏳️‍🌈 (@LoloPino) reported

    @Shawhelp the internet is down in our building. Several neighbours have tried restarting their modems but no signal. We are in #yyc #vicpark

  • manbatbeard Yves Boudreau (@manbatbeard) reported

    My issue with @ShawInfo got resolved after 1 good conversation with a tech that would listen to me and a customer service representative that knew what was up

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp Shouldn't all the outlets be activated when the service is first started? It's completely blowing my mind that Shaw wants to charge customers $50/room to move their PC's/TV's around in their own home if the room has existing coax outlets already. 😱

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp Yes. Tried it this afternoon. Moved a Gateway Portal to a room that has never had a TV in it before. Box wouldn't work - support said there was $50/per each room/coax cable not activated. Mind blowing. Does the room need to have equip in it to have techs activate the outlet?

  • KatrinaShade2 Katrina Shade (@KatrinaShade2) reported

    Really @ShawInfo call Center is in Belize!! What’s wrong with providing employment to Canadians. Worst customer service ever #shawinfo #shawcommunications

  • KatrinaShade2 Katrina Shade (@KatrinaShade2) reported

    @Shawhelp You have the worst customer service

  • Shirebikes Edward Davies (@Shirebikes) reported

    @Shawhelp why wont you answer the phone. This is the second time in the space of a week ive had issues. theres no point in a support line i have to tie the phone up with for an hour on hold.

  • sunwhite63 Sunny White 🇦🇺🇨🇦 (@sunwhite63) reported

    @Shawhelp Outage in Duncan? No internet/tv and have unplugged/plugged in modem. Unable to DM.

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp - Can you confirm if it's true that you charge $50 PER coax cable activation if we, as existing customers, want to move our Modem/Gateway Portals into rooms with EXISTING lines that have never had equipment in them before? Do you not activate all lines on service start?