Shaw

Shaw Outage Report in Chatham, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chatham, Ontario 01/17/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BoopBrookie BrookieBoop (@BoopBrookie) reported

    @Shawhelp the problem was fixed. telus cut into the main road and cut off shaws cable while they were installing their fiberoptic. cut out my entire condominium properties cable. i was refunded 17 days worth of no cable/internet. thanks. 🙏🏻

  • aaniaz Ahmad Niaz (@aaniaz) reported

    @Shawhelp Hello, any update on the Shaw outage I have been experiencing since 6am this morning in Cloverdale area of Surrey? Your support website indicates that there has been crews on-site at 11am but no updates since then; please let me know if there is any ETA, thank you 🙏🏽

  • rskCloverdale RSK@Cloverdale (@rskCloverdale) reported

    @Shawhelp Any update on outage issue on Surrey/cloverdale area before Shawhelp go offline for today. Last update was 3 hrs before. Thanks

  • rskCloverdale RSK@Cloverdale (@rskCloverdale) reported

    @Shawhelp I have no idea why no Shaw support person responding to direct messages.. trying since morning and service is so poor

  • MissBasstastic Christina Bassett (@MissBasstastic) reported

    @Shawhelp I sent a DM 3 hours ago but no one got back to me. The problem has been solved now. But maybe you should look into the response time?

  • sunnywaliaz Sunny Walia (@sunnywaliaz) reported

    @Shawhelp when will shaw fix internet issue in Cloverdale BC

  • Bid_Vicious Bid Vicious (@Bid_Vicious) reported

    @Shawhelp Shut the F$%# up... you guys haven’t answered customer calls all day and your internet service has been down for 15 hours now and over 24 for some other households. Everyone take note that this is NOT how you do customer service.

  • verydarkEnergy DarkVoid (@verydarkEnergy) reported

    @Shawhelp is it fix yet @Shawhelp

  • maggie44070508 maggie (@maggie44070508) reported

    @Shawhelp @Harminderkalsi1 You have been saying the same thing for 12hrs now! I think your customer’s deserve a better explanation!!!

  • WalterJB16 Walter JB (@WalterJB16) reported

    @Shawhelp Still waiting! Does anyone work there? EACH SHAW SUPPORT could have taken over 60 callers during this time! There are alot of pissed off customers and if you want to keep them, HIRE MORE CUSTOMER SUPPORT!!!