Shaw

Shaw Outage Report in Chatham, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chatham, Ontario 01/26/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexBraunig Alex Braunig (@AlexBraunig) reported

    Hey @ShawInfo For three hours now your spectacular tech support team keeps transferring her to billing when it’s not a billing issue and our cable box still isn’t working and the tech department keeps asking her the same two questions Hey @TELUS what up?

  • JPJ1111 Jo-Ann Sullivan (@JPJ1111) reported

    @Shawhelp I’m having problems with my internet connection - always losing connection and really slow and I get the message “weak security “ how can this be fixed?

  • fenti Jim Fenton (@fenti) reported

    @ShawInfo your customer service is horrendous. I’m not even a Shaw customer. I’ve been trying to let you know someone used my phone number for an account. An hour waiting on hold and 40 mins IN a chat window before I gave up. Good luck with that account.

  • c_arcadi Tina Colada (@c_arcadi) reported

    @ShawInfo would like to say a big THANK YOU to the individual that hung up on the phone that gave my mom attitude after waiting an hour on the phone to fix her bill payments after being overcharged

  • OndreeahSGH Ondreeah: FATTEST ***** ON ONLYFANS (3.6% OF) (@OndreeahSGH) reported

    Hey @ShawInfo I just noticed you charge me $10 a pop every time I have to call in and get you guys to reset my modem because your service blows. How is this my fault and why am I being charged for your incompetence?

  • g_marissa204 Marissa G (@g_marissa204) reported

    @Shawhelp I have been on the phone for well over 1.5 hours and this was for a call back saying I’m next in line. I am very disappointed in your customer service tonight!!

  • markgib007 mark gibson (@markgib007) reported

    @AlexBraunig @ShawInfo @TELUS Stupid question because you probly already tried it but did you unplug it for 30 seconds and plug it back in?

  • amogopogo Scot Free (@amogopogo) reported

    @Shawhelp I am trying to add service (i.e. give you more money) and your online chat and phone support are making it really hard and frustrating. On hold for 26 mins. On both phone and online chat. Wtf

  • FoxxxySilver Silver Fox (@FoxxxySilver) reported

    @ward_mcpherson @Shawhelp Thks, Shaw gave me tonight's game which is TSN 3. They are very slow to change the TV Guide. I like to pre-record incase I'm not available to watch the game live. Thks. again.

  • mrsedlynmurphy Edlyn Murphy (@mrsedlynmurphy) reported

    @Shawhelp please check DM. This issue continues to happen while watching certain recorded shows. Rigged to force us to watch commercials???? #shawgateway