Shaw

Shaw Outage Report in Chatham, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chatham, Ontario 12/17/2025 15:35

December 17: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • srinivas060517 Srinivasan (@srinivas060517) reported

    @Shawhelp for past four days there is no internet connection,ur customer care is really pathetic and not at all helpful,said technician will be visiting and no one showed up, there is no customer service despite numerous calls and follow up,,,service is bad to worst, horrible .

  • shanerooks Muscle Dad Monkeh 🏳️‍🌈💪🏽🐵 (@shanerooks) reported

    Sorry about the stream being cut short tonight… for a second time this week the shaw network seems to have gone down in my neighborhood. Any idea about this @Shawhelp ?

  • paquette977 Erik Paquette (@paquette977) reported

    @Shawhelp seems unacceptable these days to wait 5 days for a tech to come out and look at your internet outage. Guess you'll be losing a customer.

  • raime84522730 raime (@raime84522730) reported

    @redcrosscanada @ShawInfo Thanks for what? The temporary suspension of service? Keep donating to Shaw so they can keep screwing their customers

  • paquette977 Erik Paquette (@paquette977) reported

    @ShawInfo you really need to work on the customer service end of things. Waiting 5 days for a tech is not acceptable when trying to get work done from home.

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp can you let your team know that the blue curve tv menu is still wonky and full of blank boxes? Please don't ask me to contact tech support. I've spent 3-4 nights speaking to them in the last 2 weeks with unsolved issues. Thanks.

  • Noosiekins Vanessa (@Noosiekins) reported

    @kel_varn @Shawhelp Oh good to know. Nothing is fixed tho and they just keep pointing me over to chat with tech support... One can only talk to tech support so many times in a week.

  • Shedmaster13 Shedmaster13 (@Shedmaster13) reported

    @kel_varn @Noosiekins @Shawhelp Same issue here last 3 to 4 days.

  • YogiTweets21 Yogi (@YogiTweets21) reported

    @ShawInfo Is there an outage going on in Vancouver? I don’t have internet access.

  • GuyStew69 Stewart (@GuyStew69) reported

    @Shawhelp last week or so my cable box has been beyond slow and my internet connection cuts out about 2-3 times ever hour for about 5 minutes at a time. Gotta fix this.