Shaw outages and service status in Claresholm, Alberta

Problems in the last 24 hours in Claresholm, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Claresholm, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Claresholm, Alberta

Latest outage, problems and issue reports in Claresholm and nearby locations:

• 
  Curt H (@curt_h78) reported 26 minutes ago from Claresholm, Alberta

  @ShawInfo @shawinfo why is your TV and internet service so terrible? I know it is windy out but wow.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Mason (@masonstcc) reported 5 minutes ago

  My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.

• 
  Amanda B (@smandaleeb) reported 7 minutes ago

  @Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...

• 
  Jason Silver (@Da_Big_Dogg) reported 9 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

• 
  Mark Banks (@markbanks6) reported 17 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Jasmine Kaur G (@jgarcha) reported 17 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Guy_Barnabe (@GuyBarnabe) reported 17 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Bella Bee (@SmileyYYC) reported 23 minutes ago

  Game 7 and @shawhelp is DOWN!!!!!!!!!! #okcvssas #nba #Shaw

• 
  Ugabug (@MaryPChipman) reported 23 minutes ago

  @Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.

• 
  TC-VAN (@RageGeist) reported 25 minutes ago

  @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

• 
  Bonnie Lee (@stitchlady) reported 25 minutes ago

  @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!