Shaw outages and service status in Clive, Alberta

Problems in the last 24 hours in Clive, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Clive, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Clive, Alberta

The most recent Shaw outage reports came from the following cities: Lacombe.

City	Problem Type	Report Time
Lacombe	TV	24 days ago
Lacombe	TV	25 days ago

Community Discussion

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Shaw Issues Reports Near Clive, Alberta

Latest outage, problems and issue reports in Clive and nearby locations:

• 
  Briana Huether (@BriHuether) reported 6 minutes ago from Lacombe, Alberta

  @Shawhelp any info about internet service being down in North Lacombe for several hours already?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bc_2027 (@bc_2025_vision) reported 6 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 8 minutes ago

  @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

• 
  Chris Sigurdson (@sigurdson_chris) reported 18 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?

• 
  Jasmine Kaur G (@jgarcha) reported 20 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Ugabug (@MaryPChipman) reported 21 minutes ago

  @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

• 
  sarah (@punkwich) reported 21 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  Guzzzi (@__guzzzzi) reported 21 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Heldy (@HeldyCarvalho) reported 23 minutes ago

  @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

• 
  Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 26 minutes ago

  @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 30 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.