Shaw

Shaw Outage Report in Drayton Valley, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Drayton Valley, Alberta 02/19/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WpgLoganberries Berries (@WpgLoganberries) reported

    @Shawhelp why can't your representatives help and walk through an elderly lady to set up her Shaw email on a new tablet. Instead you leave her frustrated and confused asking anyone else for help who don't know your server configurations. You used to have good customer service

  • DamonD Damon (@DamonD) reported

    @Shawhelp When is the outage on the DTES going to be repaired?

  • Jones_NS99 Curtis (@Jones_NS99) reported from North Vancouver, British Columbia

    @Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp Hey shaw I’m still having internet issues even after the tech came was wondering if you guys can give some sort of credit for it thanks:)

  • stevewclark Steve Clark  (@stevewclark) reported

    Hey @Shawhelp - we’re having all sorts of trouble with our Bluecurve modem it seems. Keeps disconnecting and pausing various devices then connecting them with what looks a new device. Please help!

  • MrWh1teN0i5e Wh1teN0i5e🔞 (@MrWh1teN0i5e) reported

    @Shawhelp I just called a technician. There must be an outage in my area.

  • Kashyyk Kashyyk (@Kashyyk) reported

    @Shawhelp my internet is down. I tried unplugging the router (60sec) and plugging it back in. I checked and my last bill was paid in full. My phone connects to wifi but it has no internet. My neighbor next door has Shaw and theirs is working. Why don't I have internet?

  • HardwoodHngovr BlockedByBarnes (@HardwoodHngovr) reported

    @Shawhelp Nah, just give the damn mouse some water so we can get connected again

  • adilally3 Adi Lally (@adilally3) reported

    Is anyone at @Shawhelp able to help!

  • JenOwenDoyle Jen Owen Doyle (@JenOwenDoyle) reported

    @Shawhelp Why? Isn't it clear the problem is on your end? Your website keeps going down.