Shaw

Shaw Outage Report in Drayton Valley, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Drayton Valley, Alberta 01/31/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TerraFinale The Specialist (@TerraFinale) reported

    @Shawhelp As a Shaw residential customer, I visited Shaw store in Chinook for a mobile. Shaw agent asked if I have credit card. She said without credit card, I won’t be able to get a mobile. I do have credit card...but why would you need my card number for? Go check my credit

  • WordWizardYYC Lorraine Lancaster (@WordWizardYYC) reported

    @Shawhelp is there an outage currently in scenic acres in yyc? We don't have internet and noticed an outage in ranchlands not far away

  • jeff_paulus Jeff Paulus (@jeff_paulus) reported

    @Shawhelp 50 mins and waiting for at least an acknowledgement that you have seen my DM and are looking to resolve the issue.

  • Lycansshadow Pup Shade The Mutt (@Lycansshadow) reported

    @ShawInfo what ******** shaw! Been on hold AFTER CALL BACK FOR A ******* HOUR!

  • therealDJ13 DJ AB (@therealDJ13) reported

    @ShawInfo has the worst customer service I’ve ever seen. Cannot call anyone and have been passed around to 4 different reps over the last 3 hours online. Still no fix.

  • teriterikerr Teri Kerr (@teriterikerr) reported

    @ShawInfo I have no idea how you stay in business! I’ve been on hold now for over 30 minutes waiting for an agent to upgrade my internet and nobody is answering the “live chat”. Tough to stay loyal when your coverage AND service both suck!

  • jessica_nand Jess (@jessica_nand) reported

    Hey @Shawhelp @ShawInfo being on hold for 2+ hours and then having your rude employees provide terrible customer service isn’t helpful! Please do better! Guess it’s time to switch providers!

  • ehud42 Alex Wiebe (@ehud42) reported

    @Shawhelp What is current ETA for customer support? Been on hold for a while now.

  • sophhhjamal sophhh (@sophhhjamal) reported

    @ShawInfo @Shawhelp can you explain why when I request a call back , I get put back on hold for 20 mins??? This is ridiculous. Need business help and have no patience for this **** service / wifi.

  • janicenikkel j a n i c e nikkel (@janicenikkel) reported

    @Shawhelp I signed up for Shaw last week but keep getting bumped off internet. I'm on chat for help and I've been on here over 45 min but 2 agents have had to go off their shift or on their breaks. So I'm not getting helped. I don't get this service.