Shaw

Shaw Outage Report in Drayton Valley, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Drayton Valley, Alberta 12/23/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rholmes__ Holmes (@rholmes__) reported

    @Shawhelp @aylataryn How about updating your shitty ******* outage page. This is beyond pathetic, cannot wait to switch to Telus PureFibre

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp I don't know it offhand. My point is for Shaw to report a massive outage, the reasons for it, and expected length of the outage without customers having to seek out this information from other sources. My texts from my coworkers prove it's not just me.

  • storyofangie Angie M (@storyofangie) reported

    @Shawhelp - 2 hours, internet down and no updates at all to the link provided to other customers in SE #yeg Can you please get us an update??

  • kaclk Kayle Clark (@kaclk) reported

    Just in case we’re counting, @Shawhelp outage is now at 2 hours with 0 updates. Completely unacceptable.

  • kaclk Kayle Clark (@kaclk) reported

    5 hours now since the @shawinfo @Shawhelp outage and still no official explanation or ETA for restoring vital services for people. They need a whole new comms department at this rate.

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp Thanks, but a drive around my neighbourhood found about 8 shaw trucks, a large spooling truck and several other large utility trucks converging around a large hole. I suspect that might be the source of the issue.

  • kaclk Kayle Clark (@kaclk) reported

    Just cause I’m still keeping score, the @ShawInfo @Shawhelp outage is now at 4 hours. You’d think at this point they’d have an actual statement or ETA on when they expect it to be back. 4 hours is a major outage.

  • SpectrumBPS Spectrum BPS Consulting (@SpectrumBPS) reported

    @Shawhelp All our services in Wild Rose in Edmonton have been out for over 6 hours! ETA on a fix?

  • kaclk Kayle Clark (@kaclk) reported

    Especially in the age of covid, internet is a required utility. That @Shawhelp hasn’t given any information or any ETA on a fix 2 hours after a problem (and it’s actually 2.5 hours since my internet went out) is very troubling. It’s definitely bad customer service.

  • dwjudson Douglas W. Judson (@dwjudson) reported

    There’s been a community-wide @ShawInfo internet outage in @fort_frances today, meaning professional productivity has ground to a halt citywide.