Shaw

Shaw Outage Report in Drayton Valley, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Drayton Valley, Alberta 01/15/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp For the Nth time in my DM to you, I already asked for help and your Tech team is aware of the issue which is your equipment in the area. I will continue to post your poor speeds until your team fixes it as they have indicated they will.

  • ConAirNcCagevid the juice (@ConAirNcCagevid) reported

    @Shawhelp Technician is coming in 4 days to have a look. Just thought it was funny how I asked to see if relief can be provided due to the poor quality of product, but the customer service person heard "how can I spend even more money" lol

  • opticode Frank Conradie (@opticode) reported

    I also have to add that the @Shawhelp tech support people are always unfailingly polite and genuinely try and help every time. 💯

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp For the Nth time in my DM to you, I already asked for help and your Tech team is aware of the issue which is your equipment in the area. I will continue to post your poor speeds until your tram fixes it as they have indicated they will.

  • gispatch 🌲+ NA 🧡 💉💉🥳 (@gispatch) reported

    @Shawhelp This is absolutely the worst telecomm service I’ve had in 25 years of home ownership. I pay top dollar for absolutely the most unreliable and inconsistent internet/tv anywhere.

  • Jimmy_jim_bo James Taylor (@Jimmy_jim_bo) reported

    @Shawhelp internet and cable on and off again in all over the GVA but yet your site claims no problems. Right now nothing for two different accounts at my house in Surrey. What's going on?

  • GaryWil75988070 Gary Wilson (@GaryWil75988070) reported

    @Shawhelp hey shaw. I want to get in contact with someone about router questios, but the Shaw App hasnt let me load contact support for 2 weeks, despite doing all troubleshooting steps advised online. Can i get help here?

  • DocInfoSci Dr. TCB (@DocInfoSci) reported

    @Shawhelp #shawoutage V8K Salt Spring Island has repeated 30m + outages over past several days. Down now. Ideas on when service will be back?

  • StrategicThghts David Schreck (@StrategicThghts) reported

    @Telus said I must switch to fibre optic as they won’t support if problems with copper wires. Today AI call asked if I’d like to do the install myself with virtual support. Imagine they’d have me climb poll and string cable. #bcpoli @ShawInfo

  • RajuSinngh Raj Singh (@RajuSinngh) reported

    Anyone who uses @TELUS internet how is the the speed and service? I've been dealing with @Shawhelp for the past four days with internet and have spent hours on the phone on hold when I was #1 on the queue. Maybe it's time for a.change.