Shaw

Shaw Outage Report in Drayton Valley, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Drayton Valley, Alberta 01/31/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we@never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @Shawhelp I can sign in to my Twitter account - how do you think I’m sending you a tweet? And the “contact us” phone number on the website routes me to Belize - which is what I don’t want. Forget it - this Shaw Help is not helping.

  • mid_isle_guy mid_isle_guy (@mid_isle_guy) reported

    @Shawhelp No audio on Beijing TV (552 on Arris box) for past few days in Nanaimo. Tech support advise known issue.....any idea when known issue will be resolved? Thank you for any info.....

  • NykonRs SSG_Nykon (@NykonRs) reported

    @ZeegersTV @CTVCalgary @ShawInfo enough with your lack of customer service! You have people that rely on your service to make a living, put food on the table and you cant hold up on your end! Get someone out that has half a brain cell and tests the connections ALL DAY. Not 1 hour

  • Vandoom_HS Nathan Van Doorn (@Vandoom_HS) reported

    Hello @ShawInfo can you not be ******* garbage? Asking for a friend

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    Hey @Shawhelp , and discounts for your internet service being out half the day in Edmonton? Most unreliable service

  • IRaiseUFacts Think B4U Tweet (@IRaiseUFacts) reported

    @Shawhelp My wife ordered a movie from Shaw, but it’s the French version, how do we cancel this request??

  • BrenaryMedia Brenary Media (@BrenaryMedia) reported

    @Shawhelp Yes, I did every step. Your website says nothing wrong. Outage page says you're working on it. Near by neighbour. Attempted chat, got nowhere fast, just looped back to troubleshooting page. Couldn't get to support.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @ShawInfo I tried 3x to call customer service today & kept receiving someone in Belize. I asked to be transferred to an agent in Canada - they had no capability of doing that. Some worker bee in Belize is not going to be able to help me with I need. Unacceptable!

  • thelord187 TheLORD (@thelord187) reported

    @Shawhelp what is going on with the connections lately? Any issues NW Sandstone? Been dropping randomly for days #NotaRouterissue #ImaNetworkEngineer #Steamed