Shaw

Shaw Outage Report in Drayton Valley, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Drayton Valley, Alberta 02/26/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jedichica Jill (@jedichica) reported

    @Shawhelp I don’t need help resolving, but could you answer my last question in this thread? How my 2.4ghz SSID got renamed. Example of “clever” names I set myself in router settings: “MYWIFI_2.4ghz” “MYWIFI_5ghz” Was changed to (before I fixed yesterday): “MYWIFI_5ghz” and “MYWIFI_5ghz”

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp Someone else from my household called on for assistance, after the usual power cycle, check cables didn't resolve the problem, was told a service needs to be booked, but the account holder has to call to book. When it was suggested the tech call me direct, was told no.

  • SchminkeSchmoo Mei (@SchminkeSchmoo) reported

    @Shawhelp What is the point of having this account if you aren't going to help people? I've been waiting over an hour for a response and have now had to resort to contacting someone who has ESL via the online chat help on the Shaw website. Not my original plan for a Friday night.

  • adolwyn Beth Allan (@adolwyn) reported

    Is anyone in the Beltline of #yyc having trouble with their @Shawhelp internet today? It's been spotty all day for me.

  • gradstdntthings Stressed Out Grad Student (@gradstdntthings) reported

    @Shawhelp is there an estimate on when the outage will be fixed I. Lethbridge west?

  • dasher_kcco Dash (@dasher_kcco) reported

    @Shawhelp we have had no phone service since yesterday in Nanaimo.

  • murugaprabum murugaprabum (@murugaprabum) reported

    @Shawhelp Billing issues again. 2nd time for the month. Please help.

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp Talk about great customer service Wonder how Telus would handle this situation

  • winnipegchris9 Chris Thiessen (@winnipegchris9) reported

    @Shawhelp im having an issue with a Shaw cable box

  • Sidi_senpai Subsidium (@Sidi_senpai) reported

    Hello @Shawhelp, one of your support technicians decided it would be fine to reboot my connection without warning or saying anything first and caused me to disconnect from a lot of important things all at once. Really fantastic customer service thank you.