Shaw

Shaw Outage Report in Edson, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edson, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edson, Alberta 11/30/2025 10:25

November 30: Problems at Shaw

Shaw is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp My phone will show strong service (3-5 bars). If I connect to a WiFi network again (e.g. Passpoint) the service will come back. For example, last night, went to Hillside Mall -- 5 bars of service -- but phone was completely unusable.

  • westcoastguybc WestCoastGuyBC (@westcoastguybc) reported

    @Shawhelp Internet services down in Willoughby for over 2 hours. Hope its online soon!

  • sohpurr Soh (@sohpurr) reported

    @Shawhelp I asked a customer service agent/manager to have her manager call me and she said she's on vacation and there is only one manager in all of Shaw. She advised me to file a complaint with CCTS

  • DianeMariePosts Diane Marie (@DianeMariePosts) reported

    Shaw (cable) gives airtime to Epoch Times. ET is garbage. Shaw should know better. @ShawInfo @EpochTimes

  • pieface2010 Sue T (@pieface2010) reported

    @Shawhelp @ShawInfo @Shawhelp my service set to disconnet Dec 25. Why are you billing me to Jan 6? Why are you not accredited by The Better Business Bureau?

  • craftandread Lisa Rempel (@craftandread) reported

    @Shawhelp Is there a problem in Winnipeg, MB with the internet?

  • Cormie613 Cormie (@Cormie613) reported

    @Shawhelp I’ve tried that every week since it happened, all they say is there’s an outage and then can’t do anything. Won’t send a tech or anything anymore

  • mew4ever23 Kevin Berg (@mew4ever23) reported

    @Shawhelp down across the board here. Tv, Net and phone.

  • MayormcbluntOW Mackenzie McNamara (@MayormcbluntOW) reported

    @Shawhelp Curious if you have plans to have 2k support on your stream box. 720p,1080p,&4k are the only options. where's 2k :(

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp If I'm at home and have WiFi Calling enabled no problem I can make and receive calls and texts. As soon as I go anywhere data stops working, I can't send/receive texts and I can't make calls. Things like Google Maps won't work, can't stream music, can't even dial 611.