Shaw

Shaw Outage Report in Edson, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edson, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edson, Alberta 01/22/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • _Ophelia_Payne Peggy 🎮🇨🇦 {HGG} (@_Ophelia_Payne) reported

    @ShawInfo are there any ongoing issues in Morinville? My internet has dropped 3 times in the last hr. Same thing happened yesterday morning too. Not very good when trying to work from home

  • mrkaswa mr kaswa (@mrkaswa) reported

    So @shawhelp I see the pixelation that Shaw was so insistent was a problem at my house that they sent a tech...a tech who then told me it is a known problem with Comcast's service/equipment and nothing to do with me at all...is returning.

  • LiamandCamsmom Janet Pickford (@LiamandCamsmom) reported

    @ShawInfo blue curve internet and cable have been on and off all day!! Super crappy!! Super annoying!! Fix it please!!!

  • infertilityivfa infertilitywarrior (@infertilityivfa) reported

    @ShawInfo internet and tv down in Kimberley BC

  • laZybuddhagami1 laZybuddhagaming (@laZybuddhagami1) reported

    @ShawInfo Your service has been ****** for the last 10 hours

  • Guiller81590395 Guillermo (@Guiller81590395) reported

    @Shawhelp I've been having this issue quite frequently this year. Not sure if it's normal, but I shouldn't have to be having this issue this frequent. Poor service, having to reboot moden up to 3 times a day at times is not what I pay for.

  • death_by_meteor Cosmic Doomrock, Now Double Jabbed (@death_by_meteor) reported

    @Shawhelp Another day, another trio of outages. Is there even a point in talking to you about this, since your entire response is "reboot" (done twice), "reconnect the cables", (also done twice) and "oh, we'll send someone" (who never fixes the problem and blames someone else)?

  • CgyChris Chris (@CgyChris) reported

    .@ShawInfo @shawhelp We will be almost 48 hours without internet or cable. A technician was working up the pole behind our place yesterday and then nada. First service call we can get is Thursday morning. Not impressed. Is this what you consider good service?

  • Ninsong3 Ninsong (@Ninsong3) reported

    @Shawhelp your customer service is terrible. Being told later today, 24 hours, now 48 hours. Writing to the BBB about this. I want out of my contract. You are not upholding your end of it.

  • HughLeung Hugh Leung (@HughLeung) reported

    @TELUS my @Shawhelp 2 year 300MB contract expires next month and they’re asking me to renew and pay more monthly. You guys got anything for me to make the switch? I’ve been using Shaw for years; down to make the switch if I can pay the same or save.