Shaw

Shaw Outage Report in Edson, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edson, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edson, Alberta 03/09/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonMFchuk JasonMFchuk (@JasonMFchuk) reported

    @Shawhelp we had issues with wifi for many years and have made multiple calls/tweets. Finally an agent sent us a new splitter and said that was the solution. Now still no blue curve and terrible wifi. Will I ever get good service from Shaw???

  • toddrea Todd Rea (@toddrea) reported

    @telus if Telus sales people were smart, they’d have a signup special right now for all the @Shawhelp people right now. Over 12 hours and no internet, no eta. Bad customer service.

  • AvcsStaff Justin (@AvcsStaff) reported

    @Shawhelp, whom in the company would a customer of over 20 years speak to about the displeasure over being acquired by Rogers? This is not what I signed up for and I will not be forced into contracts I didn't sign!

  • SneakyCanadian sc (@SneakyCanadian) reported

    @Shawhelp How about a little transparency. What is actually going on? Awful awful customer service.

  • toddrea Todd Rea (@toddrea) reported

    @Shawhelp after 10 hours of outage, you still don’t have an eta? For real? Such bad service.

  • cancer20491 Spirit only (@cancer20491) reported

    @Shawhelp I just lost an entire day of business due to your outage. Can you at least provide a few details? Do you know the source of the problem?

  • bkboechler Bryan Boechler (@bkboechler) reported

    @romerilj @660NEWS This is an unfortunate development for consumers. @ShawInfo has great customer care, and their services are superior to others. Not to mention the impact it’s going to have consumer rates.

  • VoortGregory Gregory Van Der Voort (@VoortGregory) reported

    @Shawhelp @Jeffrey29332406 Just saying @Shawhelp , when someone asks why their internet is down. The response should be WHY it’s down, not “yeah, there’s an outage” like no **** shirlock, we’re asking why there’s an outage.

  • kquesaduh ĸιмвerly. (@kquesaduh) reported

    @Shawhelp @cancer20491 Soooo what is the source of the problem?

  • TheErdbird Rachael Erdmann MSc MPH (@TheErdbird) reported

    Hey @ShawInfo, want to tell us what's happened to the Internet in southwest Edmonton? Some of us have had an outage since 930 this morning. It's easier to be patient when we know what you are trying to fix.