Shaw

Shaw Outage Report in Edson, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edson, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edson, Alberta 01/21/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CassieCartmell Kitten (@CassieCartmell) reported

    @SonyaOB41 @Shawhelp We have an outage again. When you call them they will say there isn't one and there is. Very frustrating!!!

  • SQuarton80 Sharon Quarton (@SQuarton80) reported

    @Shawhelp No signal for current input device. I am getting sound but not video, have cycled the box 3 times. 100 Mile House BC

  • HomerSakai Go Pack new season 2022 (@HomerSakai) reported

    @Shawhelp To watch TSN streaming, do you have to have TV package ? My friend has Shaw internet service but not TV package… only want to watch 1 CFL on computer…

  • adilally3 Adi Lally (@adilally3) reported

    I can’t wait to buy a ppv again on @Shawhelp the ppv is way better and ufc was more awesome to watch @TELUSsupport the ppv is so crap. Telus you should learn a few things from shaw

  • AndieFB Andie. (@AndieFB) reported

    @Shawhelp Have talked to 4 reps about intermittent Internet service and am getting no where. Last one told me there is no record of my previous complaints. I bet the credit two of them said I would get has disappeared too. I am so frustrated with Shaw

  • rips14 Rips (@rips14) reported

    @Shawhelp hi there. Any reason why my shaw modem is not working? Upgraded everything a few weeks ago.

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I am trying to use the chat on the website to get support with the app. First time I got logged out so I started over with a new agent and now it says error. It shouldn't be this hard. I don't want to wait and then provide all my account information a third time

  • woe_UwU Jarrett Motz (@woe_UwU) reported

    @Shawhelp My internet keeps disconnecting and getting DNS errors. It's been happening for the last two days.

  • southpaw_dave Dave (@southpaw_dave) reported

    @Shawhelp my xb7 modem keeps going offline right after it goes online for 5 mins. Unplugged the power and reconnect several times. Same issue. Please help

  • whipped4yoon spiderNENE⁷ (@whipped4yoon) reported

    @Shawhelp is your internet down? my modem here at home is showing a white light but there is no connection. i’ve restarted it and tried everything but it’s not working. what’s wrong.