Shaw

Shaw Outage Report in Edson, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edson, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edson, Alberta 01/15/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Asparklinglady Asparklinglady (@Asparklinglady) reported

    @ShawInfo what’s the deal with the internet #yyc #beltline dropping in and out? We don’t see issues on your site but this is the third time in an hour.

  • CaraghSmyth Caragh Smyth (@CaraghSmyth) reported

    @Shawhelp @wulfin This is marked as resolved but currently down in Richmond area.

  • N1nja_Nick Nick (@N1nja_Nick) reported

    @IBMninja @Shawhelp I had worse customer service than that recently from Verizon. So awful that I spent several hours over a few days trying to switch back to my previous cell provider. Unsuccessfully. But @VerizonSupport is worse.

  • mvsell Maiko Sell (@mvsell) reported

    @TELUS @TELUSsupport I have contacted you 2x to resolve simple issue with home internet: 1x by tel 1x by chat. Both times unable to resolve a simple issue. I will try 3x and then switching to @ShawInfo.

  • angelangienash Angie Nash (@angelangienash) reported

    @shawhelp you are no help. All ur customers are struggling but your giant company is not. You are cold and harsh in a world where ur customers are being gouged everywhere else. Where is ur kindness and compassion. No value for loyal customer of 23 yrs.

  • BuffieyF BuffieyFN (@BuffieyF) reported

    @Shawhelp Why is my internet constantly down, so inconsistent very disappointed.

  • KnightOrc Wade Peacock (@KnightOrc) reported

    @Shawhelp lost internet tv and home phone service 10 minutes ago. Near 200st & 24th Ave in Langley. Issue? Maintenance? Other?

  • PastaPantry Pasta Pantry™ (@PastaPantry) reported from Strathcona County, Alberta

    Our @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!

  • Satori232323 Satori 🌏✨ (@Satori232323) reported

    @Shawhelp (We need to keep small pack tv service with new internet and cancelling our phone, but agent ended up switching everything over tonight and ending call without our consent.) Now waiting for third agent to call back to switch us to bridge modem until Friday.

  • Fleesbooks Florence Smith (@Fleesbooks) reported

    @Shawhelp You  at 10:31, Jan 12: I have been a Shaw customer for over 40 years, and have ways paid my bills on time. Although I have confimed and indicated on the App that I want ebills, Inever get one! It leaves me with behind payment. A big fail, Shaw.