Shaw

Shaw Outage Report in Elm, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Elm, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Elm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Elm, Ontario 01/20/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Zak_M2904 Zak.M (@Zak_M2904) reported

    @TELUS @ShawInfo We expect the same support from you

  • RaquelH_07 Raquel (@RaquelH_07) reported

    @Shawhelp day 2 of terrible tv. Flickering, sound goes in and out on all channels. It’s not just us but neighbours too. And Netflix, Amazon Prime work fine. (Please don’t suggest disconnecting cables-it’s been done)

  • jenniferelle_ Jennifer Elle (@jenniferelle_) reported

    I contacted @ShawInfo yesterday to tell them my internet was so bad it was dropping zoom calls. They upgraded me to a way better internet for the same price I’m paying now and my new modem arrived today already. 1 day turnaround. Credit where it’s due for sure.

  • jaysonmillion jason m (@jaysonmillion) reported

    @Shawhelp internet down in Port Moody!

  • Expychick Kim (@Expychick) reported

    @Shawhelp Hi I use my iPad to watch tv on Shaw blue curve app. I use it everyday as my regular way to watch my recorded shows. Some of the recorded shows freeze up. It still play audio. I have re-installed the app but same issue. If I watch on Shaw box it is fine. Please advise

  • mc_janine Janine McCaw🇨🇦 (@mc_janine) reported

    @Shawhelp promised me a new box August 19. I know because I got the return label. Guess what? Never sent it. Hopefully it will come now that I spent another 40 minutes online.

  • harper_vii Ian Harper (@harper_vii) reported

    @5pinwinnipeg @RaquelH_07 @Shawhelp Same problem here. Really frustrating, 4K becomes 100p, black screen, skipping 20 seconds of footage at a time, cutting out completely with regularity. Awesome quality of service.

  • KirklandDouglas Kirkland Douglas (@KirklandDouglas) reported

    @ShawInfo @downiewenjack Indigenous business owner here. This summer you made my dad pay $15k(half your expenses) to service our homes and business with ground work infrastructure on reserve. Will the talks today be addressing that unless you have $15k you may not have internet on reserve?

  • philthyfilament Phil フィル (@philthyfilament) reported

    Shaw Business internet is down. @shawhelp won’t help because I’m business account. Their business supports phone hangs up on me while on hold. I’m screwed. I’m pissed.

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp any service problems in Guildford area? Internet is working, but no tv...just sits and spins...