Shaw

Shaw Outage Report in Elm, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Elm, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Elm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Elm, Ontario 12/11/2025 00:40

December 11: Problems at Shaw

Shaw is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RiderMommy Michelle (@RiderMommy) reported

    Dear @Shawhelp #Please #Help I’ve been trying all day to have a customer service rep contact me. I used the SMS I’ve called and I’ve been disconnected. Will someone please contact me! 🙏🏼

  • ashleestark88 Ashlee (@ashleestark88) reported

    @Shawhelp Any outages/problems in the Fort McMurray area? Our internet keeps cutting out, been happening intermittently all night.

  • racing_flamingo db (@racing_flamingo) reported

    @Shawhelp any reports of a service interruption in #MapleRidge ?

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp what's going on with your blue curve tv? It keeps freezing and infreezing. Doesn't look like it's a channel issue.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • AllanKaliel Allan (@AllanKaliel) reported

    @Shawhelp It picked up after a while. But I have to say, I've never, ever, gotten anywhere close to 1.5Gbps. Pretty shady advertising guys.

  • spidey4444 RL (@spidey4444) reported

    @Shawhelp is there an internet outage around Coquitlam British Columbia? Internet doesn’t seem to want to connect!

  • Drummerfy Drummer 🌗 (@Drummerfy) reported

    @Shawhelp damn every night for the past 2 months you guys have outages or maintenance. In the few short years I’ve had you guys I’ve never had any issues with MTS and I had them for almost a decade prior

  • EishaXav12 Eisha (@EishaXav12) reported

    @Shawhelp your website only shows outage in Burnaby but there's no internet in Aldergrove (Langley) either since at least 8:30am this morning. Please fix, I don't see a way to report it on your website.

  • WestKelownian Gordon Swaters 🇺🇦 (@WestKelownian) reported

    @Shawhelp The option to "hide" unsubscribed channels on the guide on the Gateway HDPVR is malfunctioning. Tech support has updated, reset, and rebooted remotely (I've done a hard reboot too) many times but the problem persists. Worked fine until recently. Settings are correct!