Shaw

Shaw Outage Report in Elm, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Elm, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Elm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Elm, Ontario 12/01/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GreenRevoPod Micah Dewey | Good$ News Podcast (@GreenRevoPod) reported

    @Shawhelp It's awfully cute this message Unfortunately, the supervisor apparently didn't understand the issues were and had been completely unhelpful. You can't just charge people for services they cancelled. Or I guess you can, cuz you do Maybe more people should be aware. @CBCNews

  • FrugalishMD Frugalish Physician (@FrugalishMD) reported

    I just spent almost an hour in some very frustrating interactions with customer service @shawhelp, courtesy of a really poorly designed text messaging system. Not once did I get (outwardly) mad at the customer service reps I spoke with. Be kind even when annoyed.

  • SpendDoneRight1 Ryan | Spending Done Right (@SpendDoneRight1) reported

    @FrugalishMD @Shawhelp Shaw is so terrible, and it's only going to get worse if the buy-out goes through! Honestly, I find the chat in the app to be the least frustrating of all their options

  • lheckit Laren H (@lheckit) reported

    @Shawhelp Red Deer north internet Fibre is slow. I've restarted my router and Fibre mode..

  • sidharth_pillai Sidharth Pillai (@sidharth_pillai) reported

    @ShawInfo @Shawhelp grappling with installation issues.First the modem was not delivered on time & I had to go pick it up at the shaw tower. Now the modem says downstream connection.Customer support gets technician for only for tomorrow. Credits dont help for disruption to work.

  • MaryKatharine MaryKatharine 🇨🇦 🙏 😷 (@MaryKatharine) reported

    @Shawhelp I used your chat support. I had to answer in the negative to the survey questions at the end, but there was no way to express that I WAS very satisfied with the person who helped me. He did all he could. Just bc Shaw didn't have the service I wanted is not his fault.

  • Kelvinhack3 Kelvin hack (@Kelvinhack3) reported

    @Exnighttech @Shawhelp We’re from the support service team kindly send us a direct message straight to our Dm to help you reactivate your account

  • MikeWednesday08 MikeWednesday (@MikeWednesday08) reported

    @Shawhelp why do I keep having problems with my internet? The connection goes down, or I just lag constantly. It’s getting very annoying. I thought it was a modem problem so I had it replaced but it does the same thing still. It’s getting so annoying.

  • DrizzyRizzii DrizzyRizzii (@DrizzyRizzii) reported

    @ShawInfo @Shawhelp Why ******** am I paying $100 a month to have **** internet that drops all the time it’s been an hour why is my internet down. Like btw 20 mph isn’t 100 that’s called false advertisement and I kinda wanna sue you clowns. Telus has been calling my name.

  • jordanranson Jordan Ranson (@jordanranson) reported

    @Shawhelp there is an outage in my area since yesterday. No mention anywhere. Would a Shaw business account be immune to outages? How can I get find out about outages without having to call in? How can I avoid losing internet again because this is happening frequently in my area.