Shaw outages and service status in Elnora, Alberta

Problems in the last 24 hours in Elnora, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Elnora, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacob Tecson (@Jacob_Tecson431) reported 59 seconds ago

  I’ve been with @Shawhelp for about 4 Years and haven’t had any issues until @Rogers took over. Absolutely the worst internet service ever, the customer service team are very impatient, and the prices are terrible. I am a Rogers user and do not recommend anyone to use @Rogers

• 
  Deborah Pineda (@pineda_deborah) reported 2 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  TC-VAN (@RageGeist) reported 10 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Roselle E (@RoselleE14) reported 10 minutes ago

  @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

• 
  bc_2027 (@bc_2025_vision) reported 13 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  always smile 🇨🇦 (@cari_goncalves) reported 15 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Don T Beakunt (@truebusterflash) reported 15 minutes ago

  @Shawhelp As an fyi, Xfinity stream is not working

• 
  பயில்வான் ரங்கன் (@bayilwaan) reported 15 minutes ago

  @Shawhelp I have billing issue for last month....I was charged 70$ for autopayment failure...Though I paid total due on the same day. Shared details in DM. Please have someone look at this earliest. I am a customer of past 3 years. I will disconnect my service right away if I didnt proper response.

• 
  Bella Bee  (@SmileyYYC) reported 17 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Release the files (@BlackBlazeE) reported 21 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.