Shaw

Shaw Outage Report in Elnora, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Elnora, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Elnora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Elnora, Alberta 09/17/2025 11:20

September 17: Problems at Shaw

Shaw is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaytriks Thing 1 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇭🇺 (@Jaytriks) reported

    Just spent 1 hour on the phone with #Shaw (cable) and I’m no further ahead. We keep paying more and more for less and less services. So damn frustrating! @Shawhelp @TELUS

  • laurac131 Laura (@laurac131) reported

    @Shawhelp is there an outage in St. Albert? We can’t get our modem back online

  • jrav1 Jessica Veinot (@jrav1) reported

    @Shawhelp TV and internet have been very poor quality since yesterday evening. TV goes pixely and internet connection is intermittent.

  • SouthVanCanuck Jason🦅🇨🇦 (@SouthVanCanuck) reported

    @Shawhelp channel 182 is still pixelating even after a new box was sent out. Gonna be rough when AEW is on. I’ve already done the unplug thing and still does it. This is a recurring issue.

  • Chassel_ca Grayson Scantlebury (@Chassel_ca) reported

    I'm currently getting less than 1mbps @Shawhelp it's been on and off for months. Customer support has been useless. Why am I still paying for this?

  • rektangina p o g s (@rektangina) reported

    @Shawhelp Here’s an update for everyone reading this: agent kept ignoring the fact that it’s on Shaw’s side and kept trying to make me do all the usual troubleshooting. I got the wifi to work myself but again, the ethernet is still not working.

  • loves2shop2 loves2shop2 (@loves2shop2) reported

    @Shawhelp Our internet and phones at 805 west broadway are down how long till it comes up thx

  • BGrifter Hallucinogenic Crack Owl (@BGrifter) reported

    @ShawInfo Try planting one tree for every disgruntled customer you’ve lost with your atrocious customer service. Canada would be coast to coast forests in no time.

  • rektangina p o g s (@rektangina) reported

    @Shawhelp When I called, they said there’s an “outage” in our area and she’s seeing others disconnecting around the same time as us. It’s just Shaw crippling our internet cause they want to. Literally as soon as I called about it, the light went back to white.

  • rektangina p o g s (@rektangina) reported

    @Shawhelp Yet again, BlueCurve continues to disappoint. Ethernet not working, wifi disconnects every 5 mins, slow internet. No indication that it’s on our side, so can you guys please fix your side? You know some of us work from home, right?