Shaw

Shaw Outage Report in Elnora, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Elnora, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Elnora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Elnora, Alberta 12/17/2025 17:55

December 17: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mcd3ca Mike Caza🌈 (@mcd3ca) reported from Parkland County, Alberta

    @Shawhelp help

  • weetigo ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported

    @Shawhelp @ShawDirect Been hung up 4 times trying to contact Shaw Direct. This last time, they didn't even answer, it just hung up after 10minutes waiting on hold. .This is the worst customer service. Its like you guys don't want customers.

  • donhuk donhuk (@donhuk) reported

    @Shawhelp hi Shaw team, I have a lot of my customers in the Alberta area having digital interference with their phone lines. This is causing their dial up debit/credit terminals not to function. Are we aware of any issues. Thank you

  • cyberqt Bri (@cyberqt) reported

    Waited 5 days for Shaw tech to come fix an issue they created. Many times I reached out and was assured my appointment of 4-6 Saturday was the earliest available. It's now 6pm and I'm being told the window is actually 4-7. Thanks for the great customer service. @ShawInfo

  • rreillyy Rachel Reilly-Lilje (@rreillyy) reported

    @Shawhelp shaw is a COMPLETE JOKE. There customer service is terrible and has no appreciate for loyal customers.

  • heidamazeballs 🏁Heidi 🤼‍♀️ (@heidamazeballs) reported

    Specifically in Marda Loop / Altadore. If so let @Shawhelp know, as they are trying to tell me it's a problem at my place only.

  • QueerNativeYYC Reio (He/They)🪶 (@QueerNativeYYC) reported

    @dellmaryka @Shawhelp care to actually help your clients???

  • RobertAFinlay Robert A. Finlay (@RobertAFinlay) reported

    @Shawhelp My home internet (Burnaby address) has been intermittent for the last two days, and slow as molasses when it does work. I have so-called high speed internet.

  • weetigo ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported

    @Shawhelp hung up by a Shaw agent after long wait on the phone. Terrible service.

  • brownpaperbagzz brown paper bag (@brownpaperbagzz) reported

    @TELUSsupport @TELUS My partner and I have spent a lot of hours trying to set a date with Telus for our move. We were told we were going to get an email and have seen nothing. Should we just set ourselves up as a new @ShawInfo customer?