Shaw Outage Report in Fort Erie, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Fort Erie, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Erie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Rebecca Ward (@RDubs001) reported 38 seconds ago

  Hey @ShawInfo My parents internet has been going down daily for months. They have called customer service many times and the issue still isn’t resolved. This is very poor customer service. Can this please be resolved? Thank you. @Shawhelp

• David (@advid) reported 2 minutes ago

  @Shawhelp what can you tell us about the cause of this outage?

• Bryan Leitch (@Bryan_Leitch) reported 2 minutes ago

  @trinabilling @Shawhelp I don’t have the internet issues, but wow has the picture been pixelated and freezing for months now. We’ve had the local tech manager say it’s a known issue to do with channel frequencies and bandwidth. They can’t do anything but pass it along to the higher ups.

• Frandeezy (@schlshrub) reported 6 minutes ago

  @Shawhelp @devonbcls How about an update more current then 6 hours ago? This is ridiculous. Not only are we without service but we all end up using and being charged for the data we’re going through on our phones. Never any consideration given to this when there is an outage. 😡

• David (@advid) reported 7 minutes ago

  @Shawhelp I think a lot of the frustration you’re seeing is due to this lack of information. “We’re working on it” isn’t quite good enough when a service people depend on has been down for almost a full day. If people in the field have only said “it’s complicated,” please do better.

• Ryan Alexander Creamore (@RyanCreamore) reported 7 minutes ago

  @Shawhelp I know. You’ve said the same thing to many others. As a remote employee, this is a ridiculous length for an outage and calls to question whether your breaching our agreement to provide the contracted service.

• Ryan Alexander Creamore (@RyanCreamore) reported 12 minutes ago

  @Shawhelp I hope to see a credit for all services that you are unable to deliver today during this outage.

• Bryan Leitch (@Bryan_Leitch) reported 12 minutes ago

  @payne_cc @Shawhelp Glitching and pixelation have been a major issue with Shaw since November when they added their 4K channels. Everyone I know has the same issue at the same times on the same channels. SN360 is the worst. When you watch it on the Shaw app or the SN app everything is fine.

• Stephen (@Zerazzwow) reported 16 minutes ago

  @Shawhelp are you aware of any service interruptions in east Winnipeg? My wifi connection has been inconsistent and now my cable is having issues

• FPSI_TV (@fpsi_tv) reported 19 minutes ago

  @Shawhelp Without fail, at 9:25PM PST, while live stream broadcasting on the internet, the video stream (upload) is interrupted for about 30sec while all other internet (download) remains uninterrupted. All connections are Cat6E wired and we’re on your fastest residential plan.