Shaw Outage Report in Fraser Lake, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Fraser Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fraser Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Shaw
Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bonnie
(@BCbonnebelle) reported
@Shawhelp Internet not working on my TV. Help please
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Patrick Hoppus🇨🇦
(@MadManPastor) reported
Hey @ShawInfo… I live in Hope, BC. You know, the community you’ve left with no internet for 10+ days. @TELUS has setup a booth on main street advertising their high-speed fibre optic internet. Coincidence? I can only guess that’s bad news for you!!🧐 #shaw #internetshutdown
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Rinalarina
(@LarinaGee) reported
@ShawInfo a delivery truck ripped the wire off the pole at my residence. It is laying on the road. Your support team wants me to wait till tomorrow. This isn’t acceptable!
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Shara Vigeant
(@SharaVigeant) reported
Well my internet is down. Thanks @Shawhelp - really hard to work with no internet.
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Brad
(@OhMyItsBrad) reported
@Shawhelp internet is down in Red Deer?
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Krazy Karl
(@KrazyKarl15) reported
@RoboChiCKEnn @Shawhelp @bobdar1 You think the internet is the first thing emergency services repairs? How about power, water and phone first?
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Pablo Benitez
(@PBenitez77) reported
@Shawhelp So this is the 5th week with same issue with same channel tans that’s “sportsnet” I only watch that channel on Monday night I’ve spoken to 4 agents on DM all telling me it’s “sportsnet”not Shaw issue so I guess I pay for glitching and it’s annoying
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theBurlyChef
(@theBurlyChef) reported
Why @Shawhelp Why would my email not allow me to delete across three platforms? I think it’s time to switch. And no, don’t respond with “DM us the details” The details are your mail servers are hot garbage.
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RoboChiCKEnn
(@RoboChiCKEnn) reported
@Shawhelp Have Telus representatives reaching out to the community to help reconnect them!
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Dave Martin
(@AlbertanDave) reported
@Shawhelp Please ensure that all Shaw employees explain that well before selling the product. Maybe a map in the store would help as it is very limited.