Shaw

Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gold River, Strathcona Regional District, British Columbia 01/24/2026 00:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • aprilknunchucks Raging in the Plague Age (@aprilknunchucks) reported

    @Shawhelp I might not have an account but you will hear about it when it’s not working, which is always BECAUSE ITS YOURS

  • TomiukCurtis Curtis Tomiuk (@TomiukCurtis) reported

    Hey @Shawhelp why has my internet gone down three times in a week? I think I need to change providers.

  • kkaallan Karla A (@kkaallan) reported

    @Shawhelp Been trying to do that for her since Wednesday. It’s not out. She needs someone to show up and connect her. Someone went in and said they couldn’t do anything and left. That was it. And she’s paying for the service. We need another recourse not just to call the help line again.

  • SonyaOB41 Sonya O'Brien (@SonyaOB41) reported

    @Shawhelp How can you keep replying that you dont see any outages in various areas!!? There are hundreds of people with no service. I lost internet and cable services for over 24 hours now. Chatted with a rep who was rude and a complete *******. Never had any issues with Shaw...

  • Mr_Schade L. Schade (@Mr_Schade) reported

    @Shawhelp why has my internet been down for the past 3 hours

  • nicolebryer nicolebryer (@nicolebryer) reported

    @ShawInfo why is your customer service agent refusing to acknowledge my 80 yr old mother over charge 90/mo for over a year?!

  • moholier mel redford (@moholier) reported

    @Shawhelp Outage in St Albert? Wifi is down in Heritage Lakes, any info?

  • HarjjiB Officially HarjjiB (@HarjjiB) reported

    I hate when @Shawhelp representatives lie on phone. BILLING department is not CUSTOMER RELATIONS.. @shaw needs to let their employees know that their ego doesn’t run the company.. @Rogers when are you taking over this company.. I need you in west coast

  • justthatonegu12 just that one guy (@justthatonegu12) reported

    @Shawhelp So do you guys plan on fixing the whole big outage happening in BC right now like I can’t even stay connected to my WiFi for less than 3 minutes I’ve rebooted and everything you could name nothing works.

  • Mr_Schade L. Schade (@Mr_Schade) reported

    @ShawInfo terrible service at Shaw. Multiple drops in internet, the latest 3hours and counting. Time to switch providers.