Shaw

Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gold River, Strathcona Regional District, British Columbia 01/07/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AntigothTCO Brian Mitchell (@AntigothTCO) reported

    Dear @ShawInfo your home technical support experience is a maddening loop.

  • kmiddley Kirsty Middleton (@kmiddley) reported

    Moving to an area that @ShawInfo @Shawhelp does not service and they won’t let us out of our contract. Is this an issue for the @CRTCeng?

  • dchernoff1010 Dale Chernoff (@dchernoff1010) reported

    @ShawInfo absolutely terrible service Trying to help my parents get Wi-Fi up and running again. Wasted 2 with an agent online, then all of a sudden the agent is gone and I’m passed onto someone else. Yup great customer service, I would never ever recommend your services

  • VManjeshwar Vinay Manjeshwar (@VManjeshwar) reported

    @Shawhelp Hello, my internet seems to be slow, could you please check connectivity issues on your end, have sent a DM.

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp y'all should really train your staff not to hang up on customers #badcustomerservice #treatcustomersbetter #howrude

  • kmiddley Kirsty Middleton (@kmiddley) reported

    @Shawhelp I like how you leave the @CRTCeng out of your reply. I’m sure they already know how bad your reputation is.

  • Kamlesh602 THECHAUDHARYLIFESTYLE (@Kamlesh602) reported

    @ShawInfo Hello I need help It's been a year to my visa application but still waiting for visa. @CitImmCanada is not clearing backlog instead they are giving visa to new applicants. Many students life is paused because of this. If I will not get my visa before 16 April.

  • masonstcc Jonathan Mason (@masonstcc) reported

    Since @RogersHelps bought @Shawhelp can I combine my cell phone and cable packages? Will I save money? I'm due for a phone upgrade, have hesitated switching phone to Shaw due to perceived decreased coverage and service.

  • adamkblat Adam Kierszenblat (@adamkblat) reported

    Just had a 45 minute training session for work that I had to restart with only a few slides left due to @ShawInfo awful internet. More than one person using the internet in the house at once, no that's too much for us to handle. Makes writing articles really fun as well.

  • 425cath Cathy Cech (@425cath) reported from Edmonton, Alberta

    @danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.