Shaw

Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gold River, Strathcona Regional District, British Columbia 02/17/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Cassi_model ♥ Cassi Redhead ♥ Model - Blogger ♥ (@Cassi_model) reported

    @Shawhelp But for 5 yrs the haven't help and now you think they can?

  • tollfree2 tollfree (@tollfree2) reported

    @Shawhelp how come every time I'm talking to Shaw help I get disconnected from them? And then I wait for them to call me back and they never do! I'm thinking it might be time to switch from Shaw!!

  • AnimeBytes Nishi (@AnimeBytes) reported

    Dear @ShawInfo/@Shawhelp when your tech support doesn't know the terms hairpin routing, you dun f'ed up with their training.

  • Justin_Nomura_ Justin Nomura aka @VanCity_J_NO (@Justin_Nomura_) reported

    @Shawhelp Yeah it is a shame Jesse especially when I go not live within 50km of Toronto and still want to watch. Not trying to be a **** but getting frustrated with service. Maybe time to just stream?

  • codemaestro codemaestro (@codemaestro) reported

    @Shawhelp Hey Kyle. Support set me straight by having me unplug and reconnect the system to reboot it. Thanks for your help!

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    I'm so sick of exploitative companies like @TELUS. I pay 120$ a month for internet and the service I receive is terrible. My internet has been down for 13 days now and they've done absolutely nothing to help me. I think it's time make the switch to @ShawInfo

  • jessicastocco Jessica Stocco 🦄 (@jessicastocco) reported

    @ShawInfo fyi your newer remotes are the worst. The buttons are small and harder to press. The last version was the best and I wish you would go back. I hate my new remote.

  • officialredskar RedSkar (@officialredskar) reported

    @Shawhelp Just fix your internet, it’s literally garbage. I’m gonna switch to Telus instead

  • UkraizyCanadian Marlana 🇺🇦🇨🇦 (@UkraizyCanadian) reported

    @timpostie @GlobalBC That's the problem with using a horrible song in a commercial. I know it's an ad for Shaw (@ShawInfo?), but that's about it. So much for getting our attention. I don't care what it's for. Just the first few notes listening to that, we always switch the channel.

  • wolcoski Corrinne Wolcoski (@wolcoski) reported

    @Shawhelp submitted request, call back and emailed @ShawInfo @Shawhelp wanted my bill that more than doubled in cost fixed but now i want to cancel service #hadenough #crtc #shawinternet