Shaw

Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gold River, Strathcona Regional District, British Columbia 03/12/2026 02:30

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JV_Bennett Matthew Bennett (@JV_Bennett) reported

    @Shawhelp I can’t log on to the TSN app mobile and play the NFL. Is this my issue or a new feature?

  • Meganoxley7 Megan oxley (@Meganoxley7) reported

    @Shawhelp help me connect to Shaw go wifi plz

  • Chris20702939 Chris Dixon (@Chris20702939) reported

    @Shawhelp very strange problem right now. I'm watching Highway Thru Hell and the background music is on so I know my volume is working, but I'm not getting any of the conversation nor the narrator. The commercials are working perfectly 🙄

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp Yeah, I actually have my 2.4 and 5G separated out because band steering causes some issues with my devices. It's not a range issue (I have an extender), the modem is white, it just disappears entirely. Even sitting on it it's not detectable. Cycling the router brings it back.

  • sourabh64928927 sourabh verma (@sourabh64928927) reported

    worst customer service by @ShawInfo @Shawhelp - is it that hard to provide one time customer service gesture to their customers who have been using shaw over 4 years.

  • Queen0ffDuty KK. (@Queen0ffDuty) reported

    @Shawhelp service outage in Burnaby?

  • srose180 Sammy (@srose180) reported

    @Shawhelp why are you always experiencing problems w/VOD. Every other day I get Error 64417. I am tired of paying for a feature that only works 50% of the time 😢

  • kenadian2 Ken Hare (@kenadian2) reported

    @Shawhelp Video on demand shows error 22471. Just got told that it might work tomorrow by support agent Hasn't worked for a couple days. Didn't even try to help solve the issue. Pretty bad support.

  • swill7 Sheryl Williamson (@swill7) reported

    It’s official - I hate @ShawInfo #BlueCurve service. Sure, it’s great to be able to watch across devices but it’s functionality sucks. I want my PVR back.

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp my 5g network keeps disappearing