Shaw

Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gold River, Strathcona Regional District, British Columbia 03/24/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • tmurrayis Ted Murray (@tmurrayis) reported

    @Shawhelp Any internet service problems reported in North Surrey to @Shawhelp ?

  • Mario_723 Mario (@Mario_723) reported

    @Shawhelp maybe next time your tech comes out to fix the internet have them let the resident know they arrived before disconnecting cables in the alley. I had a scheduled appt but it was not until after I lost internet mid-customer call I was made aware you were on-site. #fail

  • jonnypance JTests (@jonnypance) reported

    @ShawInfo Funny how you charge premium fees equal to other providers’ Fibre services but cap at 10 up 20 down. (Slow 🐢) Then, you instantly charge 400$ when someone cancels for unreturned modems. Ur going to get ur modems... patience, @ShawInfo... like dealing with the mafia. Mail = 🐢

  • hockeysticks111 Danny (@hockeysticks111) reported

    @Shawhelp I’m having issues with my cable tv glitching out

  • HighHeeledDiva Jillian Burrowes (@HighHeeledDiva) reported

    @Shawhelp was told this afternoon via chat that you couldn’t book appointment for technician to come out because your appointment booking system was down - any update?

  • Pamela58817906 Pamela (@Pamela58817906) reported

    @Shawhelp Channel 8 Global is cutting in and out again. This happens so much, it’s awful. Thanks

  • BOOTZ999 BOOTZ999 (@BOOTZ999) reported

    @Shawhelp I pay for nationwide and dont get it??? Every where i go due to my job which requires me to travel and use GPS, I get zero service?? I find it frustrating that I cant GPS my way around 70% of the time when I need it. When are you guys stepping up your mobile game?

  • zanthepusss Li̞̟̫̺ͭ̒ͭͣa̘̫͈̭͌͛͌̇̇̍m̘͈̺̪͓ͩ͂̾ͪ̀̋ (@zanthepusss) reported

    @Shawhelp Is there an issue in the NW of Calgary

  • jonnypance JTests (@jonnypance) reported

    @ShawInfo Funny how you charge premium fees equal to other providers’ Fibre services but cap at 10 up 5 down. (Slow) Then, you instantly charge 400$ when someone cancels for unreturned modems. Ur going to get ur modems... patience, @ShawInfo ... like dealing with the mafia. Mail = 🐢

  • ChinaMyte Chinamyte (@ChinaMyte) reported

    @Shawhelp I already spoke with one for 45 min. New modem allegedly hardwired to channel 157, skips back even if they change it manually. Having tech come on saturday. Please release the channel settings so we can change to less congested channels because your algo sucks for optimizing🧐