Shaw

Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gold River, Strathcona Regional District, British Columbia 12/28/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielleASigne Danielle (she/her) (@DanielleASigne) reported

    @L__Baldwin @Shawhelp we have Wifi. Shaw customer here.

  • kiddles19 Kylie Vanloo (@kiddles19) reported

    @Shawhelp is service in Calgary down? Been 25 min of no service

  • zerochilllll i’m kristina, & i have zero chill (@zerochilllll) reported

    4th @ShawInfo tech is here since mid-August and he can’t get any modem or cable to work. We pay ~$250/month for the highest cable+internet and still have BAD wifi (if at all) and it’s beyond frustrating. Plus, when I call, tech support says it’s my fault! 😤

  • gfliverpool9966 #GFL40 #GFLXL 🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp Since you wouldn’t help run even a 100+ feet of CAT5 cable from a modem that is located in the dining room/living room of a house to somewhere downstairs in one of the rooms that I have via a tech call. I can say this employment opportunity goodbye 👋🏾👋🏾👋🏾👋🏾👋🏾

  • pennyandrusty Penny and Rusty (@pennyandrusty) reported

    @Shawhelp broadcast service out since this am but you're not showing it on your website. Already called in and they said they didn't know why you weren't putting the outage on your website

  • rslade Robert Slade (@rslade) reported

    As usual, @ShawInfo is having problems with various parts of it's Internet system, and @Shawhelp is unable to resolve any problems. At the moment, @ShawInfo's Webmail is mostly unreachable, and, when you can reach it, the login server is unreachable ...

  • srose180 Sammy (@srose180) reported

    @Shawhelp is Calgary SE reporting an outage at all? I had my cable go out?

  • ECryptyd Elizabeth (@ECryptyd) reported

    The worst part of upgrading the Cable Tv box is that channel surfing now includes "you're not subscribed to this channel" 🙄 Is there any way to hide unsubscribed channels so I can channel surf in peace or is this just a fun feature of capitalism? @Shawhelp

  • drevrpg Hodgepodgepoc'oween (@drevrpg) reported

    @Shawhelp are we having an outage in southeast Edmonton?

  • whoa_parker parker (@whoa_parker) reported

    @zerochilllll @ShawInfo The telecom scene has gotten SO bad