Shaw

Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gold River, Strathcona Regional District, British Columbia 02/10/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • eatrunsail Elle (@eatrunsail) reported

    @Shawhelp please update INC1036620 My service has been out for hours

  • JoeC8H10N4O2 Joe PhD. (@JoeC8H10N4O2) reported

    @Shawhelp Good morning. I sent a DM. Please help my internet!

  • fotogtom Tom Thomson (@fotogtom) reported

    @ShawInfo After taking an hour to have a movie charge reversed because it was playing in the wrong language, and get this, there was no way to switch it to the correct language, was informed correcting the wrong was a one time thing! Yup never ordering a movie again!

  • annelisegashus lizouyyc (@annelisegashus) reported

    @Shawhelp No internet in Scarboro either- nothing on website regarding outage

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp As I said. Both via a phone call today, then again in chat, I was told you are aware of the problem. I don’t need to speak to techs. It just needs to be fixed.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @grambowpg @Shawhelp @DolbyCinema I know. Their 4K is brutally compressed or not true 4K. Now a lot of other channels have banding and glitching, I’m assuming they’re having bandwidth issues.

  • DrewSurgeoner Drew Surgeoner (@DrewSurgeoner) reported

    @Shawhelp Outage in Richmond area Calgary, when will internet be back up ?

  • fotogtom Tom Thomson (@fotogtom) reported

    @Shawhelp Shaw is a multi billion dollar technology company and it can’t program a back button to go back and change a setting? Instead you have your customers jump through hoops to get a refund and then start from scratch? And then tell them they will never be allowed a refund again?

  • annelisegashus lizouyyc (@annelisegashus) reported

    @Shawhelp Yes, a couple of times- said there is an outage and they are working on it- it is 3 hours now so would like to have an idea of what the problem is

  • MeanLeaf Mean Leaf (@MeanLeaf) reported

    @Shawhelp So it was confirmed to be an issue with noise caused by trees. Someone shut our line off without making a note of it, will I be compensated for those two days I was without service?