Shaw

Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gold River, Strathcona Regional District, British Columbia 12/31/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Maxim604 Max (@Maxim604) reported

    @Shawhelp hi my home service is down (Guildford) but also my cell data is not working, with WiFi turned off. How is that related?

  • WendyMatthes Wendy (@WendyMatthes) reported

    @ShawInfo good evening. I have been trying to solve an issue since 3p. I have been on chat and went thru 3 people when the 3rd just dropped me. Now I am going on 2hrs waiting for a return call that was supposed to be a 45min wait. Now what?

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours

  • DonnaMMedeiros Donna M (@DonnaMMedeiros) reported

    @Shawhelp Any update on the Surrey outage?

  • ikraamgee Ikraam (@ikraamgee) reported

    @GillRaghbir @TheFallingStar @Shawhelp Jesus my Freedom data hasn’t been working since last night and their customer support couldn’t figure it out. It drove me crazy

  • ltniita Anita Thompson (she/her) (@ltniita) reported

    @TheDarrenK @Shawhelp TSN with the IIHF game is fine so far. If any channel has problems for us at any point (doesn’t matter if there’s bad weather here in Abbotsford or not) there’s a 90% chance it’s on Global.

  • AZee0509 A Zee (@AZee0509) reported

    @BigOilerFan @GlobalCalgary @Shawhelp hahaha...mine too. Saved me from being the self-serve tekkie on the dreaded help call...LOL Makes me crazy.

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp Can you send a tech to fix my issues?

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @im_andrewtodd @ShawInfo @Shawhelp Appears they've finally pissed enough people off they're walking away. Customer service doesn't exist with this company anymore -- I have two phones on hold waiting to see who picks up first. Maybe they'll take a call from my lawyer?

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp 😥i need assistance and no one is answering. How do I DM? Send a tech to fix my issues please.