Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Gold River, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jerry winslow
(@jwloco) reported
@Shawhelp so no internet TV or phone service, I have reset modem to no avail, in northern Alberta, any issues currently or am I alone here?
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YYC Media Gal
(@yycmediagal) reported
@Shawhelp Services seem to be up and running now. A bit concerning as none of the services we pay for were working - no phone, Interner, or cable. And there was no way to confirm as there was zero Shaw customer support available (and zero updates on your website). 1/2
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Monika Sosnowska φ
(@msosnowska) reported
@Shawhelp What would be great is if you actually used this Twitter account to inform and communicate with your customers. Kinda like BC Hydro does. There are clearly issues in Vancouver Kitsilano areas but no updates, no information from Shaw. Why have a help account if it’s not utilized?
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Jerry winslow
(@jwloco) reported
@Shawhelp Maybe someone should add it to the service outage alerts as the shaw site still says there are no outages in my area.
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Bob Holmes
(@BobHolmesSD36) reported
@Shawhelp A couple of 5 house outages in Langley, and nothing else until Abbotsford, yet I'm being told our Shaw is down due to a Hydro outage. I'm concerned there's another local issue that's being missed. 2/2
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Dr. Viking Hat.
(@JonLueke) reported
@ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.
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Ferda
(@FerdaaFN) reported
@favsfn @Shawhelp Cuz I have and this **** is annoying bruh and my new house already has Shaw I wanna switch to Telus Fiber
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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Prashant Singh
(@PrashSingh3) reported
@Shawhelp Really not happy with the Shaw customer service. Even with internet plans on their website, their own representatives can't find it. Unfair treatment to their existing customers by not offering the plan.
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The Progression
(@Joe8Pack) reported
Pt 2 > It was clearly communicated to us that we got the $200 dollar credit. The service does not start until the 31st and yet we saw yesterday that our credit card had already been billed for the first month IN FULL. @Shawhelp, if this is how it STARTS, we may have to cancel.