Shaw

Shaw Outage Report in Gold River, Strathcona Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gold River, Strathcona Regional District, British Columbia 10/15/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • brettbernicky Brett (@brettbernicky) reported

    @Shawhelp services cut out 3 times in the last hour. Fix your crappy services in Southern alberta. Getting impossible to justify the cost.

  • Ml2laing ML2Laing ✌️ (@Ml2laing) reported

    @Shawhelp @Damion_ST Was @shawhelp able to get your email working again? I am having the same issue with my iPhone and iPad but my Mac is working just fine.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @gfliverpool9966 @Shawhelp Was told it has something to do with the channel frequencies. So clearly they’re aware. They just won’t fix it or it’s not considered a big enough issue yet. Happened when they put 4K online.

  • blizzard44ca Carol Mulder (@blizzard44ca) reported

    @Shawhelp So you can tell me the problem is on my end, and to use webmail if I can’t figure it out (like the other person on this thread) No thanks, just fix it.

  • poundofsteph Stephanie Pound (@poundofsteph) reported

    Internet just went down. We’re on Shaw. Mayfair Mall area. Assuming it’s weather related. #YYJStorm #WindStorm @Shawhelp

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Calgaryman1 @Shawhelp Shaw has been glitching since November. Used to be isolated to SN360 and a couple other channels, now it’s freezing on most channels for a few seconds and kicking back in. Was offered a credit in April, never got that either.

  • WhiteRabbit963 White Rabbit 🍥 (@WhiteRabbit963) reported

    @Shawhelp Shaw is not Twitter DM support 😞 the above message is spam

  • smtorsch smtorsch (@smtorsch) reported

    @Calgaryman1 @Shawhelp @dylan_random Everything looks ok on my end. I just want to test something here. Can you please pack your desktop computer down to the basement where we conveniently installed the modem behind the furnace and plug the computer directly into the modem?

  • Dongo_Junior WangChung2Nite (@Dongo_Junior) reported

    @cenobyte3 @Shawhelp Webmail is working, just activesync on the IPhone having issues.

  • Calgaryman1 Calgary (@Calgaryman1) reported

    @Bryan_Leitch @Shawhelp That’s a shocker. They absolutely know about the problem the tech(s) have hold me multiple times, but their waste of skin SocMed bots act like it’s the first time they e heard about it.