Shaw

Shaw Outage Report in Grande Cache, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Cache, Alberta 12/02/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JustBeing88 JustBeingHonest (@JustBeing88) reported

    @Shawhelp Nah, let’s keep this public, like I said, the community of Queensland in Calgary has had outages for 10 days now, your own support team told me I was wrong but then checked with your “other support team” who apparently do know about it and don’t have any idea when it will work

  • Rebeccachau Rebecca Chau (@Rebeccachau) reported

    @Shawhelp Our neighborhood has been without service for over 24 hours. Website tells us to check to Hydro outage for updates - but we all have power! #poorcustomerservice

  • Pavandeepkk pavandeep kooner (@Pavandeepkk) reported

    @Shawhelp @Rebeccachau I have the same problem. Electricity did not go out but Shaw internet have been down 30 hours. What’s the expected wait?

  • ArnettK DeplorableCanadian 🇨🇦 (@ArnettK) reported

    @Shawhelp Coalhurst AB Internet down again!

  • JXSnWp NEXL1F3 (@JXSnWp) reported

    @Shawhelp if ur forcing customers to use ur app than fix it! It's slow & buggy on best days which is moot because if u loses ur phone or its smashed ur screwed... @Bell_MTS is cheaper & FASTER for same $ why am I paying $130/month & why shouldn't I switch when I've no contract?

  • YM_Blackrose YM Wicca (@YM_Blackrose) reported

    @Shawhelp I understand, what does @bchydro have to do with internet being down in Coquitlam? My power came back on early Saturday morning. It has been 2 days snd still no internet. What is going on???

  • TashaDong Tasha **** (@TashaDong) reported

    @donmartiann @Shawhelp My internet is still down too! There seems to be a downed line, maybe that has something to do with it 😢

  • donmartiann Don Martian (@donmartiann) reported

    @Shawhelp yeah okay its been a almost two days... Been patient enough. My neighbors have Telus and someone else has Bell they still have internet. Im cancelling and anyone else who’s affected I suggest you do the same. Worst customer service can’t even speak to an operator on the phone

  • asbinvancity BO$$ LADY 🪶 🇨🇦 🇺🇦 (@asbinvancity) reported

    Hey @Shawhelp switching to a US PROVIDER as my internet/tv is STILL down, almost 24 hours

  • tylerho20 tyler ho (@tylerho20) reported

    @Shawhelp says that they'll restore wifi once power is back. Its been 24 hours with power... At this point it wouldve been quicker to teach me how to fix it so I could fix it myself. Also idk how your the only isp down 🤔. Crazy