Shaw

Shaw Outage Report in Grande Cache, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Cache, Alberta 12/25/2025 10:20

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Emma87607199 Emma (@Emma87607199) reported

    @ShawInfo @Shawhelp I'm so frustrated. Our business line got disconnected. I've spoken to 4 different customer service/billing representatives and nobody can tell me why? I was promised a call back today and nothing....!

  • reptoid27 Reptoid27 (@reptoid27) reported

    @Shawhelp 1.5 years ago you people 'inspired' several others to offer Minecraft hosting services to me, a PWD, since you at Shaw were expose and proven to be randomly blocking people from a certain Burnaby node. RUDE! Never gonna forgive ya for that, especially as a PWD stuck at home.

  • Flamesmaniac Flamesmaniac (@Flamesmaniac) reported

    @Shawhelp 4 days of this **** obviously something is causing the outages and that is not being addressed

  • LindsayAlberta Lindsay (@LindsayAlberta) reported

    @Shawhelp hi. We are without service. Just wondering about ETA. Sent a DM

  • coconutfrills S (@coconutfrills) reported

    @Shawhelp This has been going on for months. I have spent hours in the phone. Days. Weeks and months have gone by sbd not one person has fixed my issue.

  • jwd7150 Jwd7150 (@jwd7150) reported

    @Shawhelp Be patient 🙏 with r bill were trying to pay it down but money 💰 as usual is tight ..

  • FernwoodGirl Sarah Thomson (@FernwoodGirl) reported

    Feeling very frustrated today, I have been locked out of my email account for 6 days after a security problem with my employers linked account. Spent hours on the phone and zero resolution. Nice people but this is unacceptable @Shawhelp #suckstobethelittleguy

  • CoachCal99 x - Coach Cal 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🏒🏈🥍 (@CoachCal99) reported

    @kirst_alyssa I find it not much different than the Telus I recently switched from ... EXCEPT @Shawhelp @ShawInfo sold me #FIBRE300.. and did NOT install fibre equipment in my home.. It's COAX, not Fibre. And I never get CLOSE to 300.

  • coconutfrills S (@coconutfrills) reported

    @Shawhelp You mixed up my account information woth another customer.

  • aroc88 Arnold K (@aroc88) reported

    My mom is WFH and she has had to use two sick days already. How is this acceptable? There has been no urgency shown to help us get our services back. What kind of company is this? @Shawhelp