Shaw

Shaw Outage Report in Grande Cache, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Cache, Alberta 12/08/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BalataCox19 Barry Cox (@BalataCox19) reported

    Disappointed in tactics @Shawhelp - if our area could support an alternative with same quality we would not re-subscribe. Talk to agents merely days apart and deal increased? Pretty slimy.

  • buzzbishop Buzz Bishop (@buzzbishop) reported

    @Shawhelp Tv has been slow and intermittent and laggy all afternoon in Cougar Ridge, Calgary. Any reason?

  • DR_Ravenstein Mike Raven (@DR_Ravenstein) reported

    @Shawhelp Yes. More than one person has mentioned in passing that Shaw was getting out of handling email service like Telus did. I found that odd since I have never received any notice by Shaw myself. I am trying to find the source of this rumour.

  • JaredSpruyt Jared Spruyt (@JaredSpruyt) reported

    @czemeres @Shawhelp I have Sasktel and it’s not working either

  • ericzchu Eric Chu (@ericzchu) reported

    @Shawhelp is there an internet outage is Haysboro in Calgary?

  • davedotca Dave Teixeira 🎧 (@davedotca) reported

    Hey @Shawhelp had a call from 833 749-3128 claiming to be Shaw and offering to upgrade our services free of charge. Broken English and asking to confirm info you would have on file. If it was from you YIKES! If not you, heads up.

  • jesseiscanadian Jesse Short (@jesseiscanadian) reported

    @Shawhelp Hey Shaw, we have a client in Nanaimo on a Shaw business account, and suddenly their max MTU has changed, Shaw support is lying and saying nothing has changed, I need escalation and to confirm with your operations team before we change setting on client site. Thanks!

  • DaSud Sud (@DaSud) reported

    @Shawhelp I'm getting a "HTTP ERROR 400 Problem accessing /service/preauth. Reason: account is not active:" on a bunch of my emails, please advise what I can do about it.

  • ammomore Alex More (@ammomore) reported

    @Shawhelp Hey Don, tried your troubleshooting steps and chatted with support. All they told us was that our modem was dusty and that’s why Shaw internet doesn’t work. Our modem is perfectly clean by the way

  • MrPaulBae Paul Bae (@MrPaulBae) reported

    @Shawhelp Hi! Is there an outage in Lions Bay? Lost internet about 20 minutes ago.