Shaw

Shaw Outage Report in Grande Cache, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Cache, Alberta 01/20/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bautista_adam Adam (@bautista_adam) reported

    @Shawhelp Our business is receiving calls but can't hear us when we answer on any phone. pls help

  • Gabbydiah Gabby (@Gabbydiah) reported

    Ok @Shawhelp you suck. You say 24 7 but its a bot that auto replies. That isn't 24 7. My moms home phone is down. I want her to turn on her cell if a problem but I can't reach her. Cause ur 24 7 help is a computer that doesn't get her phone isn't working. Tom looking 4 a change

  • alockhart_84 Amanda Lockhart (@alockhart_84) reported

    Oh my gosh @ShawInfo with the WORST customer service. 2nd day in row trying to get things fixed. I give up

  • BGrifter Hallucinogenic Crack Owl (@BGrifter) reported

    @ShawInfo Try planting one tree for every disgruntled customer you’ve lost with your atrocious customer service. Canada would be coast to coast forests in no time.

  • Sentinel_Dad Sentinel_Dad (@Sentinel_Dad) reported

    @Shawhelp why is the internet down for Rosedale area?

  • mojodani Danielle Lemieux (@mojodani) reported

    @Shawhelp terrible constant pixelation on Food HGTV and others. Going on for over a week!! Any idea when this will be resolved. These channels are unwatchable.

  • GroovieGurlie Daisy (@GroovieGurlie) reported

    @ShawInfo How do I submit a complaint about an agent? (Tracy VF33)

  • neil1505 NJ (@neil1505) reported

    @Shawhelp is there an outage in burnaby area...don't seem to have internet since afternoon

  • SouthVanCanuck Jason🦅🇨🇦 (@SouthVanCanuck) reported

    @Shawhelp channel 182 is still pixelating even after a new box was sent out. Gonna be rough when AEW is on. I’ve already done the unplug thing and still does it. This is a recurring issue.

  • Sunfl2020 Re_ (@Sunfl2020) reported

    @Shawhelp Hi. I tried to get the fibre+300 internet for my home (monthly) yesterday,but when inserted my credit card to finish the purchase, there was an technical issue. Tried to call but nobody was working at that time. Do I need to call Shaw to get the Fibre+300 home internet?