Shaw

Shaw Outage Report in Grande Cache, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Cache, Alberta 12/23/2025 21:00

December 23: Problems at Shaw

Shaw is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.

  • AFatNigga1 A Respected Man (@AFatNigga1) reported

    @Shawhelp please fix your internet in Marathon. It’s been hours without it

  • Laydee_El L|e|a|h (@Laydee_El) reported

    Anyone else with #Shaw @Shawhelp having problems with their internet in #yyc?

  • beachcruise69 Peach City (@beachcruise69) reported

    @Shawhelp yet again since 10:00 last night both cable and internet service is down

  • KerryThomason10 Kerry Thomason (@KerryThomason10) reported

    @Shawhelp This is about deleting RECORDED shows on App. I need info on how to CANCEL shows scheduled to record. See no option offered to cancel when I look at my Scheduled recordings. Thanks.

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp is there issues on certain channels? Pixelating on various channels but not continuously.

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp is there any issues with 431 (Love Nature) or is it just me? If it's just me I know what the problem is and nothing can be done

  • Chubbicorn173 173 (@Chubbicorn173) reported

    @Shawhelp hi, I’m in southern Calgary and I’m getting regular internet service but not 5G, have reset the router and same situation. Is there a reason for this?

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

  • overseaskate dxbyoung (@overseaskate) reported

    @ShawInfo Funny business model you have. Call today about reinstating my services for what I was offered before they were Disconnected. Told it was going to be $60 more per month because I was an existing customer and would rather have me switch to Telus for the next two years.