Shaw

Shaw Outage Report in Grande Cache, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Cache, Alberta 12/11/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CassieCartmell Kitten (@CassieCartmell) reported

    @SonyaOB41 @Shawhelp We have an outage again. When you call them they will say there isn't one and there is. Very frustrating!!!

  • RgbVelcroShoes RGBVelcroShoes (@RgbVelcroShoes) reported

    @Shawhelp Shaw internet is down for me

  • 4urJourney Faithfully ♪♫ (@4urJourney) reported

    My VOD is not working and apparently I've been told I need to pre pay some odd amount to troubleshoot?? @Shawhelp

  • aprilknunchucks Raging in the Plague Age (@aprilknunchucks) reported

    @Shawhelp Did you know you could just not reply if you’re not going to help instead of antagonizing and inflaming this more?

  • justthatonegu12 just that one guy (@justthatonegu12) reported

    @Shawhelp So do you guys plan on fixing the whole big outage happening in BC right now like I can’t even stay connected to my WiFi for less than 3 minutes I’ve rebooted and everything you could name nothing works.

  • SADBOITURTLESTV SadboiturtlesTTV (@SADBOITURTLESTV) reported

    So the internet company I'm with installed fiber but they still only offer only 512 kbps to 9 mbps, they go from $40 to $115, hoping I can move to a new provider but they say they don't service out here but 2 other houses who were on same list are now with @TELUS or @Shawhelp

  • HarjjiB Officially HarjjiB (@HarjjiB) reported

    I hate when @Shawhelp representatives lie on phone. BILLING department is not CUSTOMER RELATIONS.. @shaw needs to let their employees know that their ego doesn’t run the company.. @Rogers when are you taking over this company.. I need you in west coast

  • AdsolutionsCEO Adsolutions Marketing Inc. (@AdsolutionsCEO) reported

    @Shawhelp are there any issues with text right now? I can’t send or receive.

  • AndieFB Andie. (@AndieFB) reported

    @Shawhelp Trying a couple different resets. Problem is more so customer service at this point.

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I am trying to use the chat on the website to get support with the app. First time I got logged out so I started over with a new agent and now it says error. It shouldn't be this hard. I don't want to wait and then provide all my account information a third time