Shaw

Shaw Outage Report in Grande Cache, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Cache, Alberta 01/10/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJourneyGenie TheJourneyGenie (@TheJourneyGenie) reported

    @Shawhelp @MikolWelham We complain and nothing is done. I mentioned the speed (or lack thereof) of my newer cable box, and nothing was done. You come off like a caring company in public, but privately you’re socking it to us and not giving good customer service. 😡

  • lovethebean Kevin (@lovethebean) reported

    @Withane_Lindsey @Shawhelp There is a hydro outage in DT that is likely affecting service.

  • AhegaoPandaGet PandaGet (@AhegaoPandaGet) reported

    @Shawhelp our internet has been out in Airdrie for the past few hours and the service site has said nothing about an active outage. Anything you have about an update to the situation?

  • Flamesmaniac Flamesmaniac (@Flamesmaniac) reported

    @Shawhelp @Jodi_LV Doesn't explain how it was fixed and then went down again

  • Elliot_43 Chris (@Elliot_43) reported

    @TheJourneyGenie @freespiritus @Shawhelp I have just internet that went from 50 to 70 with no notice I called them and demanded they cancel my service Then they got a manager to talk to me and gave me 10 times faster speed for 59 99 and 3 months free I was paying 70 for internet that was 39.99 3 yrs later I pay 99

  • NSTEPca NSTEP (@NSTEPca) reported

    A $10 donation turns into $30 for NSTEP through the Chip in For Kids Foundation with @ShawInfo & @ShawClassic. What a fantastic opportunity to support NSTEP and our programs! Text KIDS162 to 30333 to make a $10 donation to NSTEP.

  • alliedance10 allison (@alliedance10) reported

    Been on hold with @ShawInfo for 45 minutes, unbelievably poor customer service, have heard numerous ads for #shawmobile, why would anyone sign up for such crap?? Can we not get more options besides telus or shaw?

  • aroc88 Arnold K (@aroc88) reported

    @Shawhelp hi. My internet just cut out. Are there any issues tonight?

  • thelisaverzosa LisaV (@thelisaverzosa) reported

    @Shawhelp For anyone seeing this. If you get a text like this and you reply to this text, they don’t actually do anything. You just get a generic apology but no real action or solution.

  • rlhnyvr Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia

    @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡