Shaw

Shaw Outage Report in Grande Cache, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Cache, Alberta 11/04/2025 17:40

November 04: Problems at Shaw

Shaw is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @Shawhelp we have had internet throughput / connectivity issues for at least 3 days now. We live in West End. Just called help line but auto response talks about issue in our area being worked on, so we hung up. Do you know if “area issue” has been going on for days as well?

  • tdachong T. Chong (@tdachong) reported

    @Shawhelp seems that some channels are down?

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp Oh I got a call a week or so ago.. 'known issue", "no fix yet", but I was given credit for 2 on demand movies. Totalling $22 worth. 🙄

  • Awesome_Merikl1 g (@Awesome_Merikl1) reported

    @laZybuddhagami1 @ShawInfo doubled our internet speed and can't even pass 1mb/s downlaod speed. **** shaw and everything they stand for. don't DM them. they'll do **** all

  • cdrob chris robinson (@cdrob) reported

    @Shawhelp The onscreen guide and features from Shaw remote button to access recordings, is very slow to load on Bluecurve. Any ideas?

  • eternalspira eternalspira (@eternalspira) reported

    @Shawhelp Yes, they said it's down. No ETA, nothing can be done

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • Hibackhand Wilberforce (@Hibackhand) reported

    @Shawhelp I guess enough people complained - the outage is up on the site now

  • DarbyCar Darbycar (@DarbyCar) reported

    @Shawhelp I had a problem with my new PVR, contacted Shaw, got great help. Agent arranged for a tech to visit on Tuesday between 1:00 and 3:00, but the problem seems to have been resolved remotely, and I want to cancel the appointment. Please advise; I'm in Victoria, BC.

  • Chris_Lumley Chris Lumley (@Chris_Lumley) reported

    @Shawhelp Outage in Mill Bay, BC? Couple properties are out right now