Shaw outages and service status in Grasmere, British Columbia

Problems in the last 24 hours in Grasmere, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grasmere, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bella Bee  (@SmileyYYC) reported 1 minute ago

  @Shawhelp internet down #NW

• 
  Ron McNeil (@DzynrRon) reported 4 minutes ago

  @Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...

• 
  stacey brotzel (@staceybrotzel) reported 5 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Drimint (@RisenRealm) reported 5 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Don T Beakunt (@truebusterflash) reported 7 minutes ago

  @Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 9 minutes ago

  Shaw/Rogers never responded to lowering my bill and I’ve even tried chat and calling multiple times in the past. I am in the process of filing a CRTC complaint. @RogersHelps @ShawInfo

• 
  Common Sense Politics Please (@laxbird) reported 9 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Jonathan Mason (@masonstcc) reported 11 minutes ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 11 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 14 minutes ago

  @Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.