Shaw

Shaw Outage Report in Grasmere, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grasmere, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grasmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grasmere, British Columbia 12/05/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Priscil05980359 Priscilla Santos (@Priscil05980359) reported

    Still no internet or phone service. I'm in a two year contract, but so far it's been 4 days without service. Will Shaw still charge for services not provided? @Shawhelp

  • meg_cant Meghann Cant (@meg_cant) reported

    @ShawInfo Internet and landline have been down since the power outage. BC Hydro restored power yesterday morning but still no internet or phone. What's up with that? Makes it difficult to work from home...

  • DmanSmith Dan Smith (@DmanSmith) reported

    @Shawhelp Is Springbrook internet and TV having issues tonight? My internet keeps dropping and my TV won’t bring up any channels but your website says there are no outages.

  • jsbmbaggedmilk Baggedmilk aka Lil Turbo (@jsbmbaggedmilk) reported

    Got a call back from @telussupport’s “the right department” but they also could not help because the “other department” they need to speak to “is not answering.” Another call back scheduled, meanwhile I’ll call @Shawhelp to negotiate.

  • PigskinAnnie PS Annie (@PigskinAnnie) reported

    @Shawhelp When can we expect service to be restored? One if my neighbors shaw line to her house is partially down, yet no one's been to look at it.

  • RWC1988 Robert William (@RWC1988) reported

    @Shawhelp is there a service outage in Rocky Mountain House, Alberta?

  • ksavvy31 Karen (@ksavvy31) reported

    4/ they lost all power last night.. no phone, internet or cable. Their neighbor has been waiting for a service call for over a week.. @Shawhelp . This is terrible for them.. its not a good look when an entire community is being ignored for service fix

  • GillespieClay clay gillespie (@GillespieClay) reported

    @Shawhelp I did - still no response. Lack of information and communication is horrible. We all just information just blaming a power outage when we all have power seems strange. No backups or other service models seems pretty antiquated.

  • PigskinAnnie PS Annie (@PigskinAnnie) reported

    @Shawhelp We've had no internet or cable in Cowichan Bay since 9AM on Monday. Hydro was back on at 10PM Monday. We keep being told it's due to hydro outages in the area but there are no outages for several kms. No crews on-site. How can you be sure there's no local damage?

  • PaulKKho Paul K Kho (@PaulKKho) reported

    @victorpanlilio @ShawInfo What happen? Did your Internet broke down as well? Mine went offline for twenty four hours. 😲