Shaw Outage Report in Grasmere, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Grasmere, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grasmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Shaw
Shaw is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Officially HarjjiB
(@HarjjiB) reported
I hate when @Shawhelp representatives lie on phone. BILLING department is not CUSTOMER RELATIONS.. @shaw needs to let their employees know that their ego doesn’t run the company.. @Rogers when are you taking over this company.. I need you in west coast
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Jollean Willington
(@JWillington1) reported
Nearly 4 hrs on phone with @Shawhelp tech & billing = Zero help & arguments - for real. Turns out 2 way splitter was put in upside down in 2019! They have Zero records of my support or service calls. Refused to connect me with supervisors #ShawNoGo I'm moving to @TELUSsupport
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Lorraine
(@Lorrain71007558) reported
@Shawhelp about 1h no internet in Dalhousie NW Calgary near Edgemont that had an outage. Is there an outage for us too?
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Jarrett Motz
(@woe_UwU) reported
@Shawhelp My internet keeps disconnecting and getting DNS errors. It's been happening for the last two days.
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Kitten
(@CassieCartmell) reported
@SonyaOB41 @Shawhelp We have an outage again. When you call them they will say there isn't one and there is. Very frustrating!!!
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spiderNENE⁷
(@whipped4yoon) reported
@Shawhelp is your internet down? my modem here at home is showing a white light but there is no connection. i’ve restarted it and tried everything but it’s not working. what’s wrong.
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Sharon Quarton
(@SQuarton80) reported
@Shawhelp No signal for current input device. I am getting sound but not video, have cycled the box 3 times. 100 Mile House BC
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Neil Gilbert 🇨🇦🇦🇺
(@NeilGilbert) reported
Rogers bore the brunt of rage when their network went down. @Shawhelp should feel the same with the multiple day situation in #yyc . No website updates. No ETA for a fix. Anyone else struggling with Shaw internet issues?
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Dennis Koch
(@DennisKoch10) reported
@Shawhelp @ShawInfo @TELUS MORE "Kyle": There is actually only $28.16 that's reaching 60 days. If you can clear this amount now, that would help you with past due days. Otherwise, you would need to pay the full $282.30 in 13 days. Of course, $300 in 3 days would totally cover it. You're a liar, Cindy.
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SadboiturtlesTTV
(@SADBOITURTLESTV) reported
So the internet company I'm with installed fiber but they still only offer only 512 kbps to 9 mbps, they go from $40 to $115, hoping I can move to a new provider but they say they don't service out here but 2 other houses who were on same list are now with @TELUS or @Shawhelp