Shaw

Shaw Outage Report in Greenwood, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Greenwood, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Greenwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Greenwood, British Columbia 02/19/2026 19:20

February 19: Problems at Shaw

Shaw is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • alesha_lawrence aleshalawrence (@alesha_lawrence) reported

    @Shawhelp is the internet down in Surrey??

  • NykonRs SSG_Nykon (@NykonRs) reported

    @ZeegersTV @CTVCalgary @ShawInfo enough with your lack of customer service! You have people that rely on your service to make a living, put food on the table and you cant hold up on your end! Get someone out that has half a brain cell and tests the connections ALL DAY. Not 1 hour

  • TovarishSR Tovarish (@TovarishSR) reported

    @ZeegersTV @ShawInfo Damn man. Hope this gets fixed asap

  • closetag Closetag (@closetag) reported

    @Shawhelp no Internet at the moment in Langley BC. Tried restarts etc already. Any system problems reported?

  • happynigel_ happynigel (@happynigel_) reported

    I pay @ShawInfo 100% of the time for 90% service and they definitely don't care.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @ShawInfo I tried 3x to call customer service today & kept receiving someone in Belize. I asked to be transferred to an agent in Canada - they had no capability of doing that. Some worker bee in Belize is not going to be able to help me with I need. Unacceptable!

  • czemeres Shannon Czemeres (@czemeres) reported

    @Shawhelp issues with the app casting again. Always buffering or freezing.

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp Consider this a 'test' to see if Shaw still has the "CAN DO" and "CUSTOMER FOCUSED" values it espoused way back in the day when I worked there! I'm not reaching out again. I tried. You didn't listen. Now I'm on Twitter. If you guys want to reach out to me I'm happy to chat!

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp And I'm continuing to tweet as I believe the level of support that you've provided me today was unacceptable and Shaw needs to be publicly called out for this on the basis that public perception seems to be the only way to ever bring about change in 'too big' organizations!