Shaw

Shaw Outage Report in Grimsby, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grimsby, Ontario 12/17/2025 16:25

December 17: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 21bam21 MarkAB (@21bam21) reported

    Hey @Shawhelp. Any advice for what to do when your BlueCurve app freezes during On Demand programs? Really frustrating when it starts over and you can't skip forward to the time it froze. Any idea when you will have a fix in place? Thanks

  • Iamdivine6 Emily Jason (@Iamdivine6) reported

    @Luciemjackson @Shawhelp Had similar issues but I was referred to zbctech on Instagram and I got mine fixed

  • Pricetastic31 Mel (@Pricetastic31) reported

    @Shawhelp once again I’m having problems seeing a game every day there’s an issue...why am I paying for games I can’t even see 😒

  • oldmansieve Lindsay Sievewright (@oldmansieve) reported

    @Shawhelp I appreciate the apology but we pay a lot of money for TV and Internet service with Shaw. Still not very happy.

  • SpencerHodgson2 Spencer Hodgson (@SpencerHodgson2) reported

    @Shawhelp what’s with the spotty service lately? Last 4 days tv has frozen internet is operating 380 mbps slower than what I pay for… maybe time to go to a competitor with competent service

  • BrianGolight Brian Golightly (@BrianGolight) reported

    @Shawhelp loss of service in Hazeldean. Working from home. This is bad. Help!

  • ScienceOfSmut J Cat (unofficial Wordle support group account) (@ScienceOfSmut) reported

    .@Shawhelp so did y’all get hacked tonight or something? Methinks you owe a lot of people a lot of money for disrupted service tonight (including me)

  • HarmeetSangha higgidyGiggidy (@HarmeetSangha) reported

    @Shawhelp @THarris1519 Multiple times today during the NFL playoffs!!!! Why am I paying so much for something that fails at the worst possible time!!!

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp BlueCurve Home app keeps crashing. Can't activate WiFi extender. We have WiFi but no internet. Help please. Online support is not resolving the issue.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp That would be true, except for one small issue; this is on the tv grid. From the network. Not a mistake of my box, or anything