Shaw

Shaw Outage Report in Grimsby, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grimsby, Ontario 10/17/2025 02:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Glorie4414 glorie_dayz (@Glorie4414) reported

    @nathaliejacoby1 I tried. But @ShawInfo has only 2 options - a la carte - which you build yourself and costs triple or you have to take everything including Fox. It's ridiculous that in 2022 a streaming service doesn't provide choice.

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp we have been told multiple times it’s a problem on the line. We are getting nowhere with your help center. Last guy didn’t show up for the appointment. We’ve replaced all the gear as suggested and it cost us a lot of money and we still have terrible Internet connection.

  • jcpollock Jennifer ******* (@jcpollock) reported

    I forgot to say, telling me “Good news. Someone is working on it” and then nothing for 12 hours?? To tell me good news. Again and zero idea of when we might get service again. @Shawhelp I expect more. Is that unreasonable for what we pay?? #FAIL #yyc

  • Robleafs62 Rob (@Robleafs62) reported

    @Shawhelp Our TV guide in Kelowna is still messed up. Is there a time when the fix will be complete? It’s also affecting the shows we PVR..

  • mrgordos2121 gord (@mrgordos2121) reported

    @Shawhelp Hi I can not access Shaw on demand since this morning. I have rebooted my Gateway and also unplugged the Gateway. The EPG, account settings, resource download and logs uploaded are all red type in the Gateway dashboard. There was a service bulletin til 6AM MT

  • ArMaestr0 ArMaestr0 (@ArMaestr0) reported

    @Shawhelp A friend of mine mentioned he saw techs doing work in the same area of the City the other day and his service was spotty while they were. Perhaps same thing here.

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp @ShawInfo CAN YOU PLEASE FIX YOUR INTERNET IN MY AREA THIS HAS BEEN GOING ON FOR MULTIPLE YEARS DO I NEED TO SIGN A SBO CONTRACT AND THEN SUE TO GET SOMETHING DONE? THIS IS INFURIATING All I want is reliable service and I'm a happy camper.

  • Mikey_Lawlor Mike Lawlor (@Mikey_Lawlor) reported

    @Shawhelp your webmail servers are so out of date they won’t open on Google Chrome because it doesn’t trust megamailservers. Will this problem be fixed?

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp please can you help us. We have been waiting patiently. Each time I contact you you send me to your help centre or chat line and we get nowhere. They are very nice but they can’t help us. We need a crew to check the line on the road. We do not need a house call.

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp Yes we need help. We need help today. We’ve been waiting for a year. A year ago we were told there was flapping on the line. And it would get fixed. Nobody has ever come to fix it and we have been a squeaky wheel and it has not helped.