Shaw outages and service status in Grimshaw, Alberta

Problems in the last 24 hours in Grimshaw, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grimshaw, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Megan (@M_So) reported 8 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Alex Snow (@Geodude96) reported 8 minutes ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 9 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 9 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.

• 
  Mat Thomas (@EmptyUK) reported 11 minutes ago

  @Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?

• 
  Rick Alsop (@RickAlsop) reported 14 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Jonathan Mason (@masonstcc) reported 14 minutes ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 18 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  b ☾ (@brandobrennan) reported 22 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  Ugabug (@MaryPChipman) reported 25 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.