Shaw

Shaw Outage Report in Hearst, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hearst, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hearst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hearst, Ontario 03/20/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndorianIP AndorianIP(AiP)🐍 (@AndorianIP) reported

    @Shawhelp Yeah doesn't help with work. Seriously frustrating!

  • omgTACOSFTW Leo Kun (@omgTACOSFTW) reported

    @Shawhelp Hello, sent a DM about internet service in Coquitlam, please respond!

  • MA_Lifestyle Coach Mike (@MA_Lifestyle) reported

    @Shawhelp I was in the queue and then the page crashed …after being number 79. Seriously disappointed in service decline lately.

  • AndorianIP AndorianIP(AiP)🐍 (@AndorianIP) reported

    @Shawhelp Hi any ETA on when we'll have service back in Langley Aldergrove and Surrey? Some of us depend on for work.

  • apurchase A_Pure_Chase (@apurchase) reported

    @Shawhelp, it's been hours since our internet went out and hours since an update and no ETA on when it will return.... how about some customer service and give an estimated ETA?

  • dave_pasin Dave Pasin (@dave_pasin) reported

    Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations

  • coffeecrew Colin Newell (@coffeecrew) reported

    Good chat with @Shawhelp today when we reported the Rogers/Shaw login portal was not working. At last check web site was “down for maintenance ”.

  • ProudfootIain Iain Proudfoot (@ProudfootIain) reported

    @Shawhelp We have been on hold for over 2 hours now. What’s happened to customer service?

  • vanetworking Virtual Assistant Networking Association (VANA) (@vanetworking) reported

    One very frustrated customer @Rogers @RogersHelps @ShawInfo I've now spent over 3 HOURS trying to get basic customer support. Here's how that time has gone: 🕟 Called at 4:20 PM 📞 On hold for 95 minutes, then disconnected 💬 Switched to live chat — was #23 in the queue ⏳ Waited over an hour, finally reached someone... 👎 Only to be told I was in the wrong department 🔁 Trying AGAIN — now I’m #35 in queue It’s now 7:26 PM. This is a massive waste of time and completely unacceptable. How are customers expected to get help when even your agents say the system routes us wrong? Fix the support system. Please.

  • OverStMungos 4REYCanuck (@OverStMungos) reported

    @AndorianIP @Shawhelp @Shawhelp also in Langley - any update on e.r.a? Still out - I can’t go to the portal to check on your updates because, we’ll, my internet is down. Data running very slow (and $)