Shaw

Shaw Outage Report in Hedley, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hedley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hedley, British Columbia 01/20/2026 15:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • delegara Noa @ RIP my sweet angel (@delegara) reported

    @Shawhelp I am connected with tech support and they don't seem to know what they're doing.

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @ShawInfo @Shawhelp it’s been 1 week since I have got on GIG + internet. Your team says speed varying between 700-800 is acceptable? I see only 400 🙄And yeah, you haven’t adjusted my bill even! Any fix? Or buyer remorse route 🤷

  • delegara Noa @ RIP my sweet angel (@delegara) reported

    @Shawhelp I'm trying to talk to tech support and they're claiming there's no outage in my area.

  • WhyWonderMore Martha Martha (@WhyWonderMore) reported

    @ShawInfo Please tell Vancouver customers why their internet and landlines were down this morning. No connection for 2+ hours. Annoying enough but without any follow-up explanation, it makes us think it will happen again.

  • jjnnntt Janet (@jjnnntt) reported

    @Shawhelp @FortMacPete I’m located between Wood Buffalo and Timberlea so my guess is it’s part of the same outage.

  • Calgary_Bigfoot Calgary Bigfoot (@Calgary_Bigfoot) reported

    @Shawhelp are there any issues being reported I. The Acadia region of Calgary? My internet keeps going out here

  • zareku Alex (@zareku) reported

    @Shawhelp greetings — is there an outage in downtown Vancouver at the moment? my modem has been blinking for the last 15-20min or so and isn’t connecting. 🤡

  • HollyHLynn Holly (@HollyHLynn) reported

    @Shawhelp I talked to a Shaw representative and they told me there IS an outage and I'm currently waiting for it to be fixed. I have screenshots to provide. And I don't see any Shaw trucks in my area. I have troubleshooted, and the outcome was outage.

  • _Shevaun_ Shevaun Cunningham (@_Shevaun_) reported

    @Shawhelp Is there a service issue in Victoria? My internet has been in and out all morning and is now gone

  • dbgriffin Doug Griffin 🇨🇦 🏳️‍🌈 (@dbgriffin) reported

    @Shawhelp I was told by your tech support chat 1 hour ago that there WAS a known outage in our area that "they are looking into it". Could you get your stories straight please? I'm working from home and if you can't provide access I need to get access through someone else.