Shaw

Shaw Outage Report in Hedley, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hedley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hedley, British Columbia 03/20/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonMatijas Simon Matijasevic (@SimonMatijas) reported

    I have been waiting on hold for Shaw @ShawInfo for about an hour and a half. Clearly customer service is a priority.

  • adifood1234 Adi lally (@adifood1234) reported

    @chiadamo @Shawhelp @TELUSsupport Ya good luck with Telus they suck I was with them barley anyone ever answered and service is terrible

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Shawhelp After selecting billing support, my call was directed elsewhere. Again, now I'm speaking with someone in billing.... #Astounding

  • JakKohh JakKohh (@JakKohh) reported

    @ShawInfo terrible customer service

  • kf204 Kyle Foxworthy (@kf204) reported

    @Shawhelp Can you help by explaining why I've received a letter from a collections agency dated January 28th? For equipment that Canada Post has tracked as delivered on December 21st? That i confirmed with your rep on January 20th, that you had received. Scam?

  • coolbrowndude coolbrowndude (@coolbrowndude) reported

    @Shawhelp how do you get real help?! Having internet issues since January 15th and have not received any except to reboot my modem. After 20 years I am ready to leave.

  • JakKohh JakKohh (@JakKohh) reported

    @ShawInfo **** customer service should be your specialty

  • M_S_Fricker Michael S Fricker 🇨🇦 Christian Priest with CPTSD (@M_S_Fricker) reported

    ok @ShawInfo @Shawhelp , what the hell is going on with your Edmonton Clareview service? It was down for an hour and a half just now and my wife was trying to work. Your service goes down almost regularly. It sucks.

  • ab_kimiya Kimi😶 (@ab_kimiya) reported

    what kind of a service are you giving? not having network connection until Friday??? From Monday to Friday? seriously? @Shawhelp paying like crazy for the bill, being a customer for more than 4 years... how is it possible to work from home under deadline with no internet?

  • abhisheksfdc Abhishek (@abhisheksfdc) reported

    @Shawhelp Hey Shaw, working from home in Calgary downtown, and ur net is continuously disconnecting. video call or scrn share simply not possible. its bn happening fr quite some time. i know u guys share the bandwidth among users, but this is not the time for bad connection