Shaw

Shaw Outage Report in Hedley, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hedley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hedley, British Columbia 12/12/2025 14:25

December 12: Problems at Shaw

Shaw is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shelbyae Shelby Lou Who (@shelbyae) reported

    @Shawhelp What’s the deal with the pixelation? I’ve tried power cycling my cable box and it hasn’t helped. This seems to be happening pretty often on various channels at all sorts of times. Help?

  • troyareid Troy Reid Dhg. (@troyareid) reported

    @Shawhelp Excuse me? "There's no payment" "Free service call appointments" $135.+ A month. I've already paid for those things. Don't you dare act like you're providing them out of goodness. They are debts you owe to others not a generosity you bestow upon others.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    @Shawhelp Any outages related to Facebook/Insta? Multiple users reporting internet is down.

  • olivia_tefft Olivia Tefft (@olivia_tefft) reported

    @ShawInfo @Shawhelp No service for a complete internet shutdown until Wednesday? How many times are you going to tell me to unplug and plug back in before you send someone?

  • AshfordMurray1 Ashford Murray (@AshfordMurray1) reported

    @Shawhelp @rwittstock Shaw has terrible customer service. I switched my internet and tv to Telus. Way better…

  • notadiabatic Q≠0 (@notadiabatic) reported

    @AnnaGHughes @Shawhelp The bar for a good internet provider is so low. I can't think of any other industry where literally every option is just terrible

  • jrshreve Jennifer Shreve (@jrshreve) reported

    @ShawDirect @Shawhelp I just tried to call you about a billing issue and was told the current wait time was 1 minute. 15 mins later I gave up. You used to have great customer service, what happened? Also, billing issue is not resolved.

  • serjonsnow Jon Bell (@serjonsnow) reported

    @Shawhelp Hi there, are there Shaw Mobile outages in Calgary right now? I'm having a lot of trouble loading anything on my phone using data.

  • SadBillAckman SBA (@SadBillAckman) reported

    @AnnaGHughes @Shawhelp Shaw has gotten so bad at these things.

  • rwittstock Richard Wittstock (@rwittstock) reported

    @AshfordMurray1 @Shawhelp It’s really quite unbelievable how bad it is.