Shaw

Shaw Outage Report in Hedley, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hedley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hedley, British Columbia 12/16/2025 21:45

December 16: Problems at Shaw

Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LucasGates92 Lucas Gates (@LucasGates92) reported

    .@Shawhelp is there a service issue with BlueCurve TV in Vancouver? It’s rather bizarre that our whole house went down abruptly even though everything was fine as I was installing a new TV for my dad.

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • JOliverMtns Jason Oliver (@JOliverMtns) reported

    @Shawhelp I don’t have a Shaw account. I just want to know on behalf of @gvpl and the library’s clients why you have marked their emails as spam. If the librarian’s statement was in error I hope you’ll reach out and correct the library. Otherwise I hope you’ll fix the problem.

  • trevordennis Trevor Dennis (@trevordennis) reported

    Hey @Shawhelp Stupid Shaw email server keeps thinking that I am sending SPAM to my mother. I'm trying to forward a Safeway email to her about vaccine appointments! @SafewayCanada

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    WHY THE HELL DOES @Shawhelp MAKE IT SO HARD TO TALK TO A REAL PERSON?! I DON'T WANT TO USE MESSAGING, I WANT TO JUST TALK TO A PERSON WHO CAN HELP ME. UGH! I am so frustrated right now, and i KNOW in the scheme of things my not having tv is not a big deal, but damnit!

  • fighting4ttytc Janet Hooper (@fighting4ttytc) reported

    @ShawInfo why is it that I can talk to an agent on the phone with Apple and trouble shoot a bunch of stuff and then be done while I’m told I’m live with an agent in Shaw chat who hasn’t even responded.

  • ImBaldingYerr Ex ImBalding (@ImBaldingYerr) reported

    @ChrisLord92 @ShawInfo I just wanna hang with the homies

  • DaGanjFather420 Ex GanjFather (@DaGanjFather420) reported

    @ImBaldingYerr @ShawInfo Fr let bruh do his ****!

  • cindershad0w cindershadow (@cindershad0w) reported

    Hey @ShawInfo I am a youtube streamer, and have had service from you for years At night, your service is not longer stable enough for me to stream. I have done this for over 2 years, I need help ASAP My plans tonight are to stream, but your service is preventing it. HELP!

  • frizzybob internet user (@frizzybob) reported

    @Shawhelp why my internet be so slow ??? 🤔🤔🤔 last two weeks been real slow