Shaw

Shaw Outage Report in Hedley, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hedley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hedley, British Columbia 01/17/2026 11:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew14406619 Matthew Wright (@Matthew14406619) reported

    @CuzICantStop @Shawhelp @TELUS im with telus and went down also

  • galechongko 🤳🏽 (@galechongko) reported

    @ShawInfo yo your wifi is ****! Im done putting up with this ****.

  • CheckOutHickman Sean Hickman (@CheckOutHickman) reported

    @Shawhelp Yeah, it seems like your lower-tier support doesn't get that information. When I talked to a tech support guy on the Shaw App chat he said there were no issues, then after sending him ping tests for various game servers he talked to his tier 2 support and they informed him of it.

  • purevancitysoul B Cheung (@purevancitysoul) reported

    1st wait 3 hours, 2nd call waited 2.5 hours, 3rd call waited an hour. When it seems to be improving the rep said she will transfer me to account services but instead doesn’t transfer my call or hang up. I can hear all the chatting in the background. Wow! Great service @ShawInfo

  • Krexxal Krexxal (@Krexxal) reported

    @Shawhelp Internet went down

  • Matt24728733 Matt (@Matt24728733) reported

    @Shawhelp did the internet service go down?

  • vancerooniyeg Vance (@vancerooniyeg) reported

    @ShawInfo get your **** together ffs I have a paper due in 38 minutes and no god damn internet to do it thanksssss

  • Ortibolsa Charlie Ortibolsa (@Ortibolsa) reported

    @Shawhelp is there an outage in Fort St. John, BC right now?

  • elouweezy elle (@elouweezy) reported

    It’s really cool how often Shaw internet goes down. 🙄🙄 Are you trying to force me to go to your competitors? @shawhelp

  • pauloafernandes Paulo Fernandes (@pauloafernandes) reported

    @Shawhelp @stuolmstead Secondly, a call to replace a box shouldn’t take 45 minutes. That’s an easy win for customer service. Oh the thing we rent you broke, we’ll send you a new one. Whatever happened behind the scenes turned a potential “awesome thanks!” into a “FINALLY, click”