Shaw outages and service status in Hedley, British Columbia

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hedley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 55 seconds ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 2 minutes ago

  @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

• 
  Rick Alsop (@RickAlsop) reported 7 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Jonathan Mason (@masonstcc) reported 10 minutes ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 11 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 11 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄

• 
  Dave (@Danrek77) reported 11 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  j a (Puffin) (@P_u_f_f_i_n_) reported 16 minutes ago

  @Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.

• 
  Heldy (@HeldyCarvalho) reported 16 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  Vanessa (@Noosiekins) reported 17 minutes ago

  @Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.