Shaw

Shaw Outage Report in High Prairie, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 12/10/2025 10:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kitsune__Alexis Alexis Somers (@Kitsune__Alexis) reported

    @Shawhelp Internet and cable services are out in Southern Alberta. I'm not interested in being connected to your technical team, I just want you to fix it. It's my landlord's account.

  • fuygawkstwelve5 fuygawkstwelve5 (@fuygawkstwelve5) reported

    @Laydee_El @Shawhelp Someone lit a garbage can on fire behind an ally near sait last night - that garbage can lit the power line pole on fire and burned all the power - shaw - Telus lines. From the current traffic on 16th it looks like crews are working to repair. #alwaysonafriday #shaw

  • skiergurl Elise (@skiergurl) reported

    @Shawhelp any chance we can get an update on the outage in the inner NW? @HighlandPkCA has no service? Last update on website was at 4:00(ish).

  • LoloPino Lolo P🇨🇦🇨🇱🏳️‍🌈 (@LoloPino) reported

    I've used almost 10G of my cell data some family could ve online today. How can @Shawhelp help me?

  • TrumpDownfall BitingOnTinfoil (@TrumpDownfall) reported

    @Shawhelp any idea when service will be back on in calgary

  • galaxieSpills Andy N. (@galaxieSpills) reported

    @Shawhelp @j316photographi Heavy damage from what??

  • j316photographi Jaden Ben (@j316photographi) reported

    @Shawhelp You have make us to shutdown the business. Horrible service, the outage still not back. You are not reliable for business. Very bad.

  • dylan_random Dylan (@dylan_random) reported

    My internet's still down. Did @shawhelp pull a Rogers? Here ones the useless ******* Shaw bot tweet in 5, 4, 3, 2, 1 . . . .

  • rocketboot J. Scott-McQueen (@rocketboot) reported

    @Shawhelp Any updates on the outage affecting north Calgary? 19 hours now without service, and the last update last night at 9 or 10 pm suggests that it "will take a few hours" to conduct repairs. I was expecting it to be resolved this morning.

  • Gonzo_OPSC Gonzo_OPSC (@Gonzo_OPSC) reported

    @Shawhelp whats going on with this outtage in Calgary? Working towards 24 hours with no internet or cable. God help us if this Rogers merger happens and we lose our cellular service too. Pathetic #yyc #shawouttage