Shaw

Shaw Outage Report in High Prairie, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 01/09/2026 14:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WillyGrant ***** (@WillyGrant) reported

    @Shawhelp It should also be noted that the problem is happening on both our TVs and with all four remotes.

  • WestCoast__Dad BJW (@WestCoast__Dad) reported

    @ShawInfo Mobile service at my house in a the 4G lite area.... This is not acceptable at all.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    NOT cool @Shawhelp #Shaw. Spent the entire afternoon on a chat trying tot roubleshoot my modem. They’ll send a replay by mail. I have to work from home, and I need internet. Ever heard of couriers? Why can’t we phone support anymore?

  • braddutchak Brad (@braddutchak) reported

    @ShawInfo any info about outage in Aldergrove? Total service outage here.

  • durnekell2k Matt (@durnekell2k) reported

    @Shawhelp is there an outage in medicine hat Alberta on going since yesterday?

  • HawkinsNorm Norm Hawkins (@HawkinsNorm) reported

    @Shawhelp Hi. I’m trying to reschedule a service call.

  • BVBattle Brian Battle (@BVBattle) reported

    @Shawhelp Was getting a message saying channel was temporarily unavailable, give us some time to fix it, then it would go to the previous channel. It seems to be ok now. Was able to go back to the begin of Jeopardy, I’m happy now. Thanks for the quick response

  • Shutup_Donnie TheDude abides (@Shutup_Donnie) reported

    @shawhelp @shawdirect Spent 40 minutes in chat with support getting me to check internet speeds until I got a result he liked. Didn't help and I still lag and can hardly load videos/gifs. Great customer support #shawinternet #shaw #useless

  • mrkaswa mr kaswa (@mrkaswa) reported

    6 hours on and the only update after "please stay tuned for updates" was "we're working on it no ETA" 2 hours ago. I'd appreciate more Shaw info from @shawinfo. Did all the equipment burn up? Have you even tracked the problem?

  • MrPaulBae Paul Bae (@MrPaulBae) reported

    @Shawhelp Hi. My internet went down half an hour ago and no one’s replying to my DMs for assistance. Kind of time sensitive work going on so would appreciate someone helping me out. Thanks.