Shaw outages and service status in High Prairie, Alberta

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 42 seconds ago

  @Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.

• 
  Dani 🇨🇦 🕊️📿🇻🇦 (@Dani_NFLfan) reported 1 minute ago

  @Shawhelp every week for like the last year since switching to Rogers, our tv cuts out lforcing us to plug and unplug the little black box & plug it in. It doesn’t happen with our downstairs tv. We also lose the sound and the way to fix it is to rewind and then ff.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 2 minutes ago

  Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.

• 
  Tomnado (@Tomuhthy) reported 2 minutes ago

  @Shawhelp is there a reason why the internet is not working in the north Burnaby area

• 
  Drimint (@RisenRealm) reported 4 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Ravi Poojara (@RaviPoojara_rp) reported 4 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  Rick Alsop (@RickAlsop) reported 5 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  DJ Phoenix (@DJPh03NiX) reported 8 minutes ago

  @Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.

• 
  Mark Banks (@markbanks6) reported 9 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  bc_2025 (@bc_2025_vision) reported 13 minutes ago

  @RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!