Shaw

Shaw Outage Report in High Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 12/31/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • davezubricki Dave Zubricki (@davezubricki) reported

    @Shawhelp Someone was supposed to call me back 2 weeks ago regarding TV service issues. - Account # 039-1291-4401. Please advise.

  • OhMyItsBrad Brad (@OhMyItsBrad) reported

    @Shawhelp internet is down in Red Deer?

  • LarinaGee Rinalarina (@LarinaGee) reported

    @ShawInfo a delivery truck ripped the wire off the pole at my residence. It is laying on the road. Your support team wants me to wait till tomorrow. This isn’t acceptable!

  • theBurlyChef theBurlyChef (@theBurlyChef) reported

    Why @Shawhelp Why would my email not allow me to delete across three platforms? I think it’s time to switch. And no, don’t respond with “DM us the details” The details are your mail servers are hot garbage.

  • fotogtom Tom Thomson (@fotogtom) reported

    @Shawhelp it appears if your customers have to work to pay their cable bills they are stuck with issues in that service they are paying for #nowaytotreatacustomer

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp Have Telus representatives reaching out to the community to help reconnect them!

  • BCbonnebelle Bonnie (@BCbonnebelle) reported

    @Shawhelp Internet not working on my TV. Help please

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    @Shawhelp So this is the 5th week with same issue with same channel tans that’s “sportsnet” I only watch that channel on Monday night I’ve spoken to 4 agents on DM all telling me it’s “sportsnet”not Shaw issue so I guess I pay for glitching and it’s annoying

  • MParson73130347 M Parsons (@MParson73130347) reported

    @Shawhelp Issue with internet, TV, everything in Edmonton (Ambleside area). ETA on a fix?

  • robu7628 Rob Richardson (@robu7628) reported

    Hey @Shawhelp, my internet went down in Calgary Rocky Ridge. Any eta to get it back up?