Shaw

Shaw Outage Report in High Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 01/25/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • coldplay_oilers Coldplay_Oilers (@coldplay_oilers) reported

    @Shawhelp Ever since you guys “upgraded” my parent’s services, they’ve been calling me every single day with something not working. This is madness. If I sent Shaw the billable hours I’ve put in you’d go bankrupt.

  • MrJOcean James M. R. Ocean (@MrJOcean) reported

    My vehicle got broken into last night. No damage but they stole modems I was going to return to @ShawInfo today. I called them up to let them know and they were like "cool story pay $200 and file insurance claims to pay more that way. Only options" Thanks for caring shaw

  • ssfw0817 Yusuke Hyogo (@ssfw0817) reported

    A Shaw representative just hang up the phone call while I was waiting for the account record. I was billed for the service I cancelled and told to return the equipment but I still haven't received a shipping label... What a great service, Shaw... @ShawInfo @ShawInfo

  • JRE780 JR Entertainment™️ (@JRE780) reported

    The new @Shawhelp modem and cable boxes are absolute TRASH!!! I’ve had them since December and NOTHING but problems. Constant delays, not working, “error” codes

  • CoreyHaywood Corey Haywood (@CoreyHaywood) reported

    @ShawInfo gotta have some of the worst ******* customer service of all time. What an absolute joke. No showed after giving us a 12 hour window when they "could've been here" and zero follow up for another appointment, despite contacting them twice.

  • dman_0007 Dipesh (@dman_0007) reported

    @Shawhelp Hi the issue was yesterday as the Canucks game didn’t work saying it was blacked out in our region which shouldn’t be the case since I live in Surrey. Many others had the same issue but Telus customers didn’t. We pay for a service and I was expecting to watch the game

  • Humbletome Crystal (@Humbletome) reported

    @Shawhelp trying to watch #RoyalRumble on wwwe network and all our channels are pixelated. They promised us this issue would be fixed. So done with Shaw. Unreliable and terrible service.

  • karen12steps Karen B (@karen12steps) reported

    @Shawhelp help! My internet isn't working?

  • cobalt766 Cobalt (@cobalt766) reported

    @Shawhelp my internet is extremely unstable again. Is there outages?

  • melissawiebe Melissa Wiebe 🇨🇦🇺🇦 (@melissawiebe) reported

    @Shawhelp why wasn’t i able to watch the #Canucks game last night? And will you reair the game w/o the issues?