Shaw

Shaw Outage Report in High Prairie, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 11/19/2025 03:20

November 19: Problems at Shaw

Shaw is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Navi87288967 Navi (@Navi87288967) reported

    @Shawhelp No I have been chatting since 2 hours... and I am missing work bz there is not internet, and no email to complaint but client support says to tweet.

  • Jess_Lynch Plant Based Bitch Ⓥ (@Jess_Lynch) reported

    @Shawhelp is probably the worst company out there. Literally in the middle of a pandemic and absolutly 0 support for your customers. We should have switched a long time ago. Companies are really showing what really matters to them right now.

  • JonLueke Dr. Viking Hat. (@JonLueke) reported

    @ChrisLaBossiere @Shawhelp Also: If I had the option for Telus fibre internet, I would have switched. I'm actually in an area that doesn't have fibre service.

  • zirwadmusic zirwad (@zirwadmusic) reported

    @ShawInfo HOLY **** YOU'RE INTERNET SUCKS *** DROPPING EVERY 30 SECONDS VERY COOL

  • JonLueke Dr. Viking Hat. (@JonLueke) reported

    @ChrisLaBossiere @Shawhelp Unfortunately, it seems like you have to be connected to the right person int heir service department. I had a bricked modem. It took 8 calls. Last call - guy not only fixed the issue, had a new modem sent the next day, and reworked my plan for more services at less cost.

  • sarahconnorjohn Sarah (@sarahconnorjohn) reported

    @mhordaan @Shawhelp @cbcfifth Agreed. I’m being charged for services I never signed up for. Can’t connect to an agent for two weeks.

  • hillmonk3y Mark Timmer (@hillmonk3y) reported

    @Shawhelp sent a DM regarding internet speed issue.

  • klem_darcie Darcie Klem (@klem_darcie) reported

    @ChrisLaBossiere @Shawhelp You actually got them to come out? Well that’s more than I got. Hours and hours of chat box tips and nothing retified. Covid service sucks

  • JennyBobofett JennyJ (@JennyBobofett) reported

    .@Shawhelp I’ve been on hold for over 45 minutes 😡 Still no help. Need to get shaw services set up for a move

  • SabreComics Sabre (@SabreComics) reported

    @Shawhelp Hey guys, having some trouble with my internet, can I get some help?