Shaw

Shaw Outage Report in High Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 11/26/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp I had a very bad experience with your unprofessional customer service, and you charge me $350 cancelation fee even though the problem from you guys you did not give me the service you promised to give.

  • MatthewLiPiano Matthew Ming Li (@MatthewLiPiano) reported

    @Shawhelp Internet is down in Richmond…is this a known issue?

  • ellwood999 John Ellwood (@ellwood999) reported

    @Shawhelp So tired of Shaw wiFi being down!! Time to evaluate other opportunities

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    @Shawhelp @maharmallory I’ll save y’all a click. Turn it off then on. If that doesn’t work, turn it off then turn it on. If that doesn’t work, turn it off then turn it on. Don’t bother with support cause they’re just gonna tell you to do that over and over again till they give up. Hope this helps! :)

  • chyl0525 ユリコ (@chyl0525) reported

    @Shawhelp @brad22768135 There is outage in Delta. I confirmed it with a tech rep via chat this morning. No time given when it will be fixed.

  • Deprio12 Gregory Arnold (@Deprio12) reported

    @ShawInfo All three off my boxes are down. (No IP) NO Signal. A obvious external line problem and the best you can do is send a TECH out 3 days from now? I have no TV and your chat guy is giving me attitude! Are you kidding me? Where is your customer service? @MrComplaintBox

  • NafisaHamzay Nafisa (@NafisaHamzay) reported

    @Shawhelp hi there - internet is sooooo slow today even though we have the high speed package. What going on? All webpages opening so slowly. Winternet seems to be frozen?👀

  • davinderchahall Daveadelphia (@davinderchahall) reported

    @Shawhelp No one has come and I’ve been told by Jesse from your team that I should connect with technical support. I just want someone to come and fix a down cable which is still a hazard it’s still on the sidewalk and kids are walking by

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @Shawhelp all possible means were tried. it became functional yesterday around the time your shift started. please look into why the incident wasn't recorded on the outage support page #PaulMcAleese #needstoknow

  • RozDB Roslyne Buchanan (@RozDB) reported

    Anyone else in Penticton having Internet problems @Shawhelp ?