Shaw

Shaw Outage Report in High Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 01/19/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RobRegion RobCapitalRegion 🇨🇦🇩🇪🇪🇸 (@RobRegion) reported

    @ChrisLaBossiere @Shawhelp @TELUS Same since March w Shaw and Telus is no different. The problem is, there is no regulation (and I’m not suggesting a regulated solution) for what they do on the retail side. They can sell you whatever speed or channel they want. If they don’t deliver there is no recourse at all.

  • jenash22 smashton (@jenash22) reported

    @TELUSsupport your entire company. Your customer service and your management is a joke. Hello @ShawInfo we’d love to hear from you to never deal with Telus trash.

  • JayeMcJaye Jaye McJaye (@JayeMcJaye) reported

    .@Shawhelp I am moving Jan 22nd, but you inexplicably processed my move today. You say it may take up to 3 business days to restore service. That is a week from now. How am I supposed to work in the meantime? Unacceptable.

  • yycmediagal YYC Media Gal (@yycmediagal) reported

    @Shawhelp Good morning, Was there an outage in #YYC last night? Happy Holidays!

  • albertarulez Matt (@albertarulez) reported

    @ChrisLaBossiere @Shawhelp @TELUS Telus sucks. My sister mover from Shaw to Telus and is regretting it every day but she is on contract.

  • lighthouse_13 lighthouse_13 (@lighthouse_13) reported

    @Shawhelp Hello! Do you happen to know if there is an issue with watching Wonder Woman 1984? It comes up On Demand but there is no option to watch it for me?

  • lighthouse_13 lighthouse_13 (@lighthouse_13) reported

    @Shawhelp Hi, I tried and it’s says I’m not authorized to use the service?

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @ShawInfo BLUECURVE impossible to watch right now as the worlds worst internet supplier cannot keep its promise to deliver service. #Yeg #yyc

  • jlc17 jackie (@jlc17) reported

    @Shawhelp Everyday my service gets worse. At least once a day I have to unplug my modem and then disconnect it. For the past week or two it is happening twice a day. I have just had to do it again for the third time since noon today. I would call, but that doesn't work either.

  • jwloco Jerry winslow (@jwloco) reported

    @Shawhelp so no internet TV or phone service, I have reset modem to no avail, in northern Alberta, any issues currently or am I alone here?