Shaw Outage Report in High Prairie, Alberta

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 25: Problems at Shaw

Shaw is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (54%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   E-mail (9%)

5. 

   Total Blackout (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Will (@LurkingLogger) reported 6 minutes ago

  @Shawhelp How does the white rock fire effect this region and not osoyoos? We were without service for over 5 days from the fire near osoyoos- leading me to believe the fibre line must originate from there. How is white rock involved?

• DJ Granblue (@DJGranblue) reported 9 minutes ago

  @Shawhelp is there an outage in Surrey? I saw a couple of your vehicles on front of my complex at 82 and 120th and now, I don't have internet.

• Trsmanic (@trsmanic) reported 12 minutes ago

  Banger of a stream except for it crashing lol but didn't die as much KEKW, Shoutout to @Zearhok for sending his homies my way 😎 Sadly we were having internet issues an stream crashed @ShawInfo why doe

• Will (@LurkingLogger) reported 15 minutes ago

  @Shawhelp oh? Another internet outage? What a lovely treat. Maybe I should be grateful I get to enjoy the service I pay for 1/2 of the days I actually pay for?

• Will (@LurkingLogger) reported 18 minutes ago

  @Shawhelp I’m not interested in DM’s. The outage was identified yesterday and the last update was yesterday evening at 6pm- I’m still waiting for a more recent update. All the Shaw customers in the Boundary area deserve better.

• Rachel K. Riggs (@rachelkriggs) reported 18 minutes ago

  @Shawhelp Also, the first customer service rep I spoke with initially said she could upgrade me for less money than the plan listed on your website... but then couldn't, at the last minute, after I agreed to upgrade (at the lower cost).

• Will (@LurkingLogger) reported 19 minutes ago

  @ltritsch1 @Shawhelp Instead of always asking for direct private messages, wouldn’t it provide better information to your customers to share this information in a public tweet? I too am interested in the exact boundaries of the outage. This effects where I can shop as debit is down.

• FART GOD 420 ESPORTS (@DyrusFeeder) reported 19 minutes ago

  @Shawhelp @TELUSsupport ok so ping is horrid for everyone. FIGURE IT OUT? How does Canada have worse internet than third world countries lol. @TurtleRock btw new game is so bad holy moly

• Will (@LurkingLogger) reported 20 minutes ago

  @adifood1234 @Shawhelp No sweet dreams here. My white noise machine requires wifi and Shaw seems unable to keep our service up for more than a week in a row.

• Will (@LurkingLogger) reported 22 minutes ago

  @ltritsch1 @Shawhelp Apparently Shaw did NOT use the last 8 days since the last outage to develop a contingency plan. What a wonderful example of a unprepared, disconnected company.