Shaw

Shaw Outage Report in High Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 12/10/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dianamoher Diana Moher (@dianamoher) reported

    Dear @Shawhelp and @TELUSsupport from Gabriola. Let's clarify. It's the WHOLE island with no phone and internet service. Not some. You've had practice dragging a line over by helicopter 5 years ago. Probably work again. Thanks.

  • quakemom Chessmom (@quakemom) reported

    @Shawhelp W network always offered a time shift option but its gone today

  • MikeVanderwater Mike Vanderwater (@MikeVanderwater) reported

    @Shawhelp Seriously you guys need to fix your internet. Unacceptable

  • pregitzer Nilsy (@pregitzer) reported

    @Shawhelp 7805704454. Look it up. Info should be there from my previous contacts. Having to explain this again to a new set of ears is only pushing me to cancel my entire package .

  • bbcrzyfan bbcrzyfan (@bbcrzyfan) reported

    @Shawhelp wow ! last night i rec'd a call about a medical emergency about my elderly mom's Oldest sister. Now What? i cant contact her or anyone on gabriola to get a phone to her. I dont even know if MY cellphones would work on Gab. If i did i'd try to get over there & give 1 of mine.

  • SandraHulleman Sandra Hulleman (@SandraHulleman) reported

    @Shawhelp We were told Dec 4 is the soonest. What’s frustrating is that this is the same issue that we had a month ago.

  • johnsbr59 Brenda Johnston (@johnsbr59) reported

    @Shawhelp Is there an issue with internet service in the Holyrood community in Edmonton?

  • RetireOilers12 Fire Nicholson and Holland (@RetireOilers12) reported

    @Shawhelp please fix your service, trying to watch hockey.

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp any idea when the downtown #yeg outage will be resolved? No update since 8:23 this morning……

  • ChanginJen @ChanginJen@mstdn.ca Jennifer Beyer (@ChanginJen) reported

    Anyone else having issues with their Shaw internet? It was working fine for an hour or two now I can connect to my wifi but there's no internet on either laptop or phone. @Shawhelp @ShawInfo I have tried restarting everything, including modem.