Shaw

Shaw Outage Report in High Prairie, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 11/07/2025 00:30

November 07: Problems at Shaw

Shaw is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Yep I got an "incident number" . Yep they will "follow up with me" . Yep they have "techs working in my area". At the end of the day nobody made contact, nobody followed up. I still have #nointernet from @Shawhelp @ShawInfo. #day10

  • JennyFines Jenny Fines (@JennyFines) reported

    @Shawhelp are services down in Burnaby?

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp That link doesn't work. please send me another one

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp @ShawInfo can't get their #internet to work reliably. 14 days and nothing. techs come and can't fix the problem so I need another appointment. Don't let this be you. Look elsewhere for a quality service

  • timmysaddict428 Danielle (@timmysaddict428) reported

    @bigmornings @Shawhelp Shaw has been ok for me but I lose all cell service constantly the entire north east quarter of the city seems to have no service lol

  • alockhart_84 Amanda Lockhart (@alockhart_84) reported

    You would think the price I am paying @ShawInfo for my internet it wouldn't go down at 3x times a day and their Customer service would actually be helpful and not telling me that nothing they can do.

  • marchdragon11 March-ing @ VF (@marchdragon11) reported

    Hey @Shawhelp. Your website is horrible and I currently have no internet in downtown Victoria. What gives?

  • iloveshopping2 Honeysushiloki (@iloveshopping2) reported

    @Shawhelp you guys are terrible, having little to no internet for over 4 days now, typical. Crappy when you cannot enjoy a service you are paying for.

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Must be nice for the staff @Shawhelp @ShawInfo to go home and have internet all weekend. I have had no service since before last weekend and I won't have it this weekend either. #poorcustomerservice

  • Raf9Yuen Raf (@Raf9Yuen) reported

    @Shawhelp yo bro wtf is this lag in Calgary