Shaw

Shaw Outage Report in High Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 01/23/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rollickster a m👀se (@rollickster) reported

    Between all the TV Listings Screw Ups and this Terrible Customer Support with @Shawhelp , I’m starting to think about a new TV & Internet Provider For the amount of money that I pay, I should not be treated this Poorly 😡

  • xoxo_calumhood Ashley (@xoxo_calumhood) reported

    @Shawhelp to be on hold for 45mins then told “our office closes at 10pm” is absolutely ridiculous. Both over the phone and chat refuse to speak with me as I’m not the account holder but my father who is the account holder does not speak English. Figure your customer service out.

  • rollickster a m👀se (@rollickster) reported

    Anyone else in #WestVan lose audio with #ShawCable ? MR with @Shawhelp has been ghosting me for almost an hour so I dunno what’s going on Shaw’s Customer Support has deteriorated so badly

  • ImBaldingYerr Ex ImBalding (@ImBaldingYerr) reported

    Man, @ShawInfo you really doing your boy *****. It's the same problem every other month. I'm just trying to stream in peace

  • Tcoppens Tammy Coppens (@Tcoppens) reported

    @ShawInfo my internet is down in Coventry hills. Help. 🥰

  • Ralffy6 Ralffy (@Ralffy6) reported

    @Shawhelp Worst service, Why do you keep booking appointments if the technician is going to cancel and cancel in-between the time allotted

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    WHY THE HELL DOES @Shawhelp MAKE IT SO HARD TO TALK TO A REAL PERSON?! I DON'T WANT TO USE MESSAGING, I WANT TO JUST TALK TO A PERSON WHO CAN HELP ME. UGH! I am so frustrated right now, and i KNOW in the scheme of things my not having tv is not a big deal, but damnit!

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    Anyone else out there with @Shawhelp Fibre+Gig Internet having significant speed throttling slow downs on a night? Reliability is gone to the dogs again.

  • LucasGates92 Lucas Gates (@LucasGates92) reported

    .@Shawhelp is there a service issue with BlueCurve TV in Vancouver? It’s rather bizarre that our whole house went down abruptly even though everything was fine as I was installing a new TV for my dad.

  • YouMe780 Akeem RW Ross (@YouMe780) reported

    @Shawhelp i think 🤔 the App version your using needs a update anyway I paid the bill my balance is zero can you ensure my service is restored and tell your collection people you have been compensated 2🌎21 Ensure your Loyal Customers get Substantially lucratively 🏦💰 paid 💰🏦