Shaw Outage Report in High Prairie, Alberta

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (62%)

2. 

   TV (15%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• RoboChicken_ (@RoboChicken_) reported 13 seconds ago

  @Shawhelp I try to be patient with this stuff lol... Support made my internet worse then just fell back onto needing the tech to fix it. I know the tech is needed but a week out? That's pretty sad, especially since they were just here.

• Guru (@thefollowinguru) reported 55 seconds ago

  @Shawhelp Is there an ETA on when the internet service near Strathcona County will be repaired?

• Dan (@DanBsTempID) reported a minute ago

  @Shawhelp No, the issue is not on my side, I now installed the myshaw app on my phone and it shows exactly the same bs in the app as it does in a browser on my computer. Fix the issue, not tell me to DM you just so you quietly deal with it on a one on one basis

• D. Brooks (@feelslike4ever_) reported 6 minutes ago

  @Shawhelp What can I do to fix the outage? I’m in Edmonton. Can’t work without wifi.

• JJ (@MyMila555) reported 10 minutes ago

  @Shawhelp here to help???..why are there zero updates on your outages..last updated 3 hours ago

• Beth McKinley (@BethMcKinley) reported 14 minutes ago

  OK @Shawhelp , what is going on? No TV, says "no signal" in SE Edmonton. No banner of error on account, tried to contact on line help agent and have ended up with "an unexpected error has occurred"???

• michelle (@closetofree) reported 18 minutes ago

  @Shawhelp I pay for crave through TV service add-on but was wondering if I could watch it on other devices too? Thx

• Bruce Toews (@Bruce_Toews) reported 19 minutes ago

  It's really frustrating. We use @ShawHelp as our Internet provider and love it. But I'm in the hospital on a Bell MTS wifi network, and am always having trouble sending e-mail from my Shaw account. On the occasional times I get on to Shaw Open, the messages go through fine.

• Johny (@AngryJohny) reported 21 minutes ago

  @Shawhelp is your service down in Canmore?

• Bruce Toews (@Bruce_Toews) reported 21 minutes ago

  My experience with @ShawHelp on Twitter today was terrific. but my two experiences with their Tech Support chat agents ranks a -10 out of a hundred.