Shaw

Shaw Outage Report in High Prairie, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 11/22/2025 16:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeyDaRoza mikey da roza (@MikeyDaRoza) reported

    Anyone else in the Beltline of #Calgary having trouble with their @Shawhelp internet??

  • gymnastgirly Lindsey (@gymnastgirly) reported

    @Shawhelp, there's no service outage on the website but some of St Vital (MB) seems to be out. Restarting the gateway doesn't help. Anything going on that's not been reported yet?

  • KathrynRyches Kathryn Ryches (@KathrynRyches) reported

    @Shawhelp @kenallanjoonyer It still makes ZERO sense when I live in BC and wanted to watch an Ottawa vs Montreal NHL game. Like WTF.

  • SimonModera SimonModeraPhotos (@SimonModera) reported

    @Shawhelp cannot believe it is happening again for several days always from mid evening - TV feed blacks out for several seconds every 10-30 seconds. Increasing in frequency and lengtg. Had a few support calls on this not establishing cause before requiring a reset a Shaws end.

  • Glorie4414 glorie_dayz (@Glorie4414) reported

    Due to move, had to go from @TELUS to @ShawInfo. AWFUL! Equipment from the dark ages - most poorly designed interface - 4 button clicks on a POS remote to access recordings. It's 2022. Also, unless u pay tons of money for a la carte, stuck w/stations not wanted incl. Fox. Sucks!

  • 1RnSghT Billy Zhao (@1RnSghT) reported

    @Shawhelp is there an outage around the lougheed area?

  • JVohnn J V 🇨🇦 (@JVohnn) reported

    @ShawInfo : I use Shaw internet services which rocks. Period. However. Calling Tech-Support could be a challenge. Some of them are hard to understand. Some from the same group are pretty arrogant. Some of them will ask you if Vancouver is an island or mainland. Bizzare.

  • rhims22 Rahim (@rhims22) reported

    @Shawhelp Shaw customer since Jan/2022. Just found out the postal code on my account together with the email address was incorrect. Spoke to a representative who told me it was not possible to correct the postal code on my account. Why??

  • TimJumonville Rapture Reject 🦄 (@TimJumonville) reported

    @Shawhelp is there an outage in the Balfour/Nelson area?

  • LeanyV2 LeanyV #DeafCollaboratorsRock (@LeanyV2) reported

    @ShawInfo I’m in New Westminster BC and our internet has been down now for 25 minutes. My router won’t connect even after several restarts.