Shaw

Shaw Outage Report in High Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High Prairie, Alberta 02/17/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp - 3 hours since purchased & still no resolution to activating my WiFi extender - the Shaw app keeps closing. WiFi but no Internet. Online support not helping - going back & forth now for 2 hours!!

  • kbolan Kim Bolan (@kbolan) reported

    @gordmcintyre @ShawInfo That sucks!

  • lumbycr Chris Lumby (@lumbycr) reported

    @Shawhelp @BruceT425 I agree Bruce, this service is very expensive and customers deserve more than a canned response

  • ajhtweeting Memeditorialist (@ajhtweeting) reported

    @ShawHelp now that the 1st period is over it seems your service is back up. Give your rear end team a kiss please.

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    Hi Shaw “Communications” Co @ShawInfo, before I share screenshots of convos, who in chat support is trained to work with accessibility needs? There is no accessibility option in support and when asking those questions it ends up in a robot auto-responder loop. #DisabilityTwitter

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp That would be true, except for one small issue; this is on the tv grid. From the network. Not a mistake of my box, or anything

  • ScienceOfSmut J Cat (unofficial Wordle support group account) (@ScienceOfSmut) reported

    .@Shawhelp so did y’all get hacked tonight or something? Methinks you owe a lot of people a lot of money for disrupted service tonight (including me)

  • krystlec66 krystle charlton (@krystlec66) reported

    Another day. Another @Shawhelp outage.

  • BrianEfford Brian Efford (@BrianEfford) reported

    @Shawhelp butt heads. I’ve been trying to get a response from your chat. Nothing for an hour. But I pay my bill. You don’t have service.