Shaw

Shaw Outage Report in Hinton, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hinton, Alberta 02/04/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jay_d_09 💚 🇨🇦 Jay D 🇨🇦 💚 (@jay_d_09) reported

    Just got off the phone with @Shawhelp and their customer service has gone significantly downhill since offshoring the customer support people. The claim they don't have a loyalty department anymore and if that is the case it's very disappointing 😟 @ShawInfo #badcustomerservice

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • jorbage Jordan :) (@jorbage) reported

    @PantsAreDragon @ShawInfo Shaw is so ******* terrible, Telus Fibre is really nice tho.

  • OlgaScherbina Olga Scherbina (@OlgaScherbina) reported

    Does anybody else have serious problems with @ShawInfo? It is unbelievable how bad it is and has been for days now. Makes it difficult to work from home. It is close to impossible to get a hold of anybody there to fix it. #poorcustomerservice #InternetEssentials #BritishColumbia

  • KristPinderi Kristi Pinderi (@KristPinderi) reported

    @OlgaScherbina @ShawInfo Horrible! Even when I wanted to stop the contract it was so difficult. Never again with Shaw!

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @Shawhelp able to help me out please?

  • ash_rants Ash Rants By Ash (@ash_rants) reported

    @Shawhelp I have tried DMing you guys. No response.? My internet has been out for over an hour, for the third day in a row. My kids missed online school this morning. And I’m completely fed up with your service.

  • bogeywheels Bogeywheels (@bogeywheels) reported

    Hey,@Shawhelp,Chromecast issue =nightmare. As suggested contacted Chromecast via chat,then support guy phoned, spent ~1 hr. Now have Shaw issue. He had me disconnect power on Chromecast, +on Shaw modem with wifi. Now cannot get wifi on iPad as modem ID not a choice. I'll DM.

  • sarahconnorjohn Sarah (@sarahconnorjohn) reported

    @ShawInfo @ShawClassic Hi Shaw. Is everything okay with service in Calgary? My internet service is slow and keeps crashing. Thank you

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported

    Seriously @shawinfo? You're rep messes up by ordering me service when I didn't agree to the new terms, then cancelled the new order and now I have no internet or tv and s/he is not replying to my DMs.