Shaw

Shaw Outage Report in Hinton, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hinton, Alberta 03/28/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_pasin Dave Pasin (@dave_pasin) reported

    Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations

  • dkowall2 debee kowall (@dkowall2) reported

    @Shawhelp We can change the password no problem on the webmail site. This photo came from my phone so this is were the IMAP’s problem is. I am On a iPhone I can change it on the app and this still happens even after I have restarted my iPhone. I spoke to someone at the London drugs and he

  • coffeecrew Colin Newell (@coffeecrew) reported

    Good chat with @Shawhelp today when we reported the Rogers/Shaw login portal was not working. At last check web site was “down for maintenance ”.

  • MA_Lifestyle Coach Mike (@MA_Lifestyle) reported

    @Shawhelp I was in the queue and then the page crashed …after being number 79. Seriously disappointed in service decline lately.

  • GoBills2112 Alex (@GoBills2112) reported

    @Shawhelp I already called in! As I said, I’ve been on hold for a long time and finally got through. Someone is coming to fix tomorrow evening but it’s not quick enough. Please send help faster. I was told it’s an isolated incident so there should be resources to send techs faster!

  • rudyrepressed Rudy Regehr (@rudyrepressed) reported

    @ShawInfo what is going on with your customer support?! i called and waited to talk to billing for over 2 hours only to have the IVR eventually tell me there was just too many people waiting and then hung up on me. so i went to chat instead and there's 132 people ahead of me!

  • GehlD Teapot-Dormouse (@GehlD) reported

    @Rogers @Shawhelp vod authentication error service interruption reported

  • AuntieCherry72 Trey (@AuntieCherry72) reported

    @Shawhelp is service down in Langley due to the fire early this morning?

  • the_real_krod #NoFunKevin (@the_real_krod) reported

    Trying to activate my @AppleTV from @Shawhelp has been worse than getting all 4 of my wisdom teeth pulled out at the same time. How can nobody can apparently help?!

  • sunnypandherSP Sunny Pandher (@sunnypandherSP) reported

    @ShawInfo I've been on hold for 5 hours in the last 2 days and and an hour on the chat before it crashes. I need my bill adjusted. Please help