Shaw

Shaw Outage Report in Hinton, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hinton, Alberta 05/11/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mjl2003 Matthew Joel Levine (@mjl2003) reported

    This is the first time @ShawInfo has not been able to provide me with a deal good enough to stay with them for internet service. It's time to give @TELUS a try for a couple of years.

  • DianeMariePosts Diane Marie 🇺🇦 (@DianeMariePosts) reported

    @Shawhelp You know what the problem is. There’s a whole thread of comments. Just do something about it.

  • joefulgham Joe Fulgham (@joefulgham) reported

    Contacted @ShawHelp to get the WiFi on their modem disabled (I use my own router, it was already in bridge mode, they turned WiFi on again at some point and it interferes with mine) and it was EXCRUCIATING so here's me venting about how awful (and useless) the entire process was.

  • nekaishi Nekaishi || VTuber (@nekaishi) reported

    @GamerTravelling @ShawInfo @Shawhelp I talked with Shawhelp in DM's and they did something, not sure what, but they did something and it became more or less manageable. Seems to be coming back though so I'ma just leave this laundry out again and keep collecting ****. May send a Demand Letter honestly.

  • Darren_G1 Darren G (@Darren_G1) reported

    @Shawhelp The response from you agent on chat: because of the bad weather right now (...) wait 24 to 48 hours (..) and if you're still having the same issue then please give us a call and then we're going to go from there.

  • Borjeeezy Aaron Borghesi (@Borjeeezy) reported

    @TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    @Shawhelp down again in @citysprucegrove

  • BrentJRubin Brent J. Rubin (@BrentJRubin) reported

    My new @ShawInfo modem showed up via @PurolatorInc and I watched as they tossed it in front of my front door. Surprise it’s not working and now I’m down internet for 3 days.

  • soussolwpg Sous Sol (@soussolwpg) reported

    Umm our internet is down and @ShawInfo can’t come until Tuesday? Lol umm that’s unacceptable, we’re trying to operate a business lol wtf?

  • stRoseBakery1 stRoseBakery (@stRoseBakery1) reported

    @Shawhelp Do you offer discounts if TV is down? Literally the only reason I pay for cable is Flames games. My tv has been down past 45 mins and missing the game. So paying $90 a month and still not getting the only thing i wanna watch?