Shaw Outage Report in Hinton, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Hinton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Angel Huang
(@angelhuanghuang) reported
@Shawhelp I've had spotty internet that cost me $120+/mo and scheduled 2 technician visits both were NO SHOWS. The 2nd was today which I double confirmed but just received a survey asking for my experience when nbd came. Worst customer exp of my life. Will be canceling my account
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Nermisa in Edmonton
(@byMissMisa) reported
Dear @Shawhelp you suck, After years of dealing with you, the agent that helped me was not only rude but seems like your staff seems not to care about your customers at all. Than provides me with one price than another.. worse service/experience EVER! Sincerely, Nermisa
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Pamela lawhead
(@lawhead_pamela) reported
@Shawhelp Thompson Manitoba has been experiencing network problems for over a week now. With kids going back to online learning, this is not acceptable. So much for taking care of your customers.
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Kevin Bowers
(@KevinJBowers) reported
@EmergencyInfoBC @Shawhelp The emergency broadcast test today seems to have knocked my Shaw Gateway offline for a minute before very briefly flashing the emergency message on the TV (too quickly to read). Looks like this needs some more work/testing.
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Oxide08
(@Oxide08_TTV) reported
@Shawhelp Its not my issues within the house. Its issues with everything outside. The probably 40+times I've had someone here to look at it and replace things they all ended up telling me its not my equipment.
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Oxide08
(@Oxide08_TTV) reported
@Shawhelp Ive already been talking to a senior tech. The online tech support and phone support is 100% useless. Its a waste of time for me to even bother talking to them. When I explain this isnt my issue, I get talked to like im an idiot and dont have any idea what im talking about.
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Garth Buckingham
(@GarthBuckingham) reported
Another hour online with @Shawhelp trying to solve a three week long wifi issue that a tech and his supervisor identified as “interference at the road box”. She reset the modem and bla bla bla. Worked great for an hour then boom 37kbps!!!! Just waiting for someone to care!! #help
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C&L
(@thegurlz) reported
@Shawhelp #Winnipeg #Winnipeg Jets anyone else getting poor reception for the game tonight??
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Jacques Putter
(@Jacques_Putter) reported
@ShawInfo @Shawhelp Please update your service outages for Vancouver Island so we can get some updates and ETAs for Sidney? #outage #nointernet
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The Follower
(@TheFollow42) reported
@ShawInfo Why can't you mail my TV bill? For a year none received. Online account says eBill Inactive. Contacted customer service many times, said I should be receiving it. No you can't blame Canada Post as my Shaw Internet bill was delivered just fine during the same time.