Shaw

Shaw Outage Report in Hinton, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hinton, Alberta 02/16/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • serenitynerd serenitynerd (@serenitynerd) reported

    @Shawhelp is there a service interruption on the west side of Vancouver?

  • DjAnganu ANDY (@DjAnganu) reported

    @jamie_jak @Shawhelp Ya looks like outage so far, My internet is also down.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.

  • vanessaravenn Vanessa Raven (@vanessaravenn) reported

    @matpVI @Shawhelp At my moms house! My house does have a branch on it, but she’s still doesn’t have power and the tree that fell ripped the wires out of her house (she lives off hammond bay & has crappy cell service)

  • the_pnguin Stefan Eriksson (@the_pnguin) reported

    @Shawhelp I guess my service in chilliwack has been affected by the ridiculous crazy insane wind storm last night?

  • R1Claude SHEMA Claude R. (@R1Claude) reported

    @Shawhelp disconnected my service for delayed payment ( due to family emergency). I reached to customer care service via WhattsApp @188842722222 for payment plan arrangement. She refused, promised supervisor to call ( never did), now I am being charged for contact breach fees?

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

  • donmartiann Don Martian (@donmartiann) reported

    @Shawhelp burnaby internet still dead i mean cmon guys its been 14 hours now this is ridiculous no other ISP is still down in the lower mainland except Shaw.

  • viperz1182 Viperz | ZULU VIPER NOMAD (@viperz1182) reported

    Stream keeps cutting out cause @ShawInfo sucks *** be back in a few mins 🤨😩

  • asbinvancity BO$$ LADY 🪶 🇨🇦 🇺🇦 (@asbinvancity) reported

    Hey @Shawhelp how long is the wifi going to be down for in my area? It’s been down all morning! I need to do things!