Shaw

Shaw Outage Report in Hinton, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hinton, Alberta 12/22/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SenghThengs Sengh Doing Thengs (@SenghThengs) reported

    @ShawInfo why do y’all advertise the download speeds at like 1gb and then when I actually download something its only like 100mb/s? 🤔 never understood this, like on the “speed test” ill get 1gb but actual downloads i never do.. this some false advertising 👀

  • AlexAppleIsA Alex (@AlexAppleIsA) reported

    @ShawInfo complaint. I called and talked to them about why their phones weren’t working and I was told they don’t have to tell us that the phones weren’t compatible. We will eventually get phones that work on their network cause it is a great plan I’m just upset they didn’t tell

  • JonasDesrosiers Jonas Desrosiers (@JonasDesrosiers) reported

    @Shawhelp You’ve sent a technician to “fix” the issue a few times. Time for help is over.

  • bogeywheels Bogeywheels (@bogeywheels) reported

    Hey, @Shawhelp, any idea why we can get some cable stations but not others? I've checked these ok (-Shaw nos.): CNN-220, CBC-4, CTV-2,CTV@-9,Global-8,PBS-104, YesTV-215,Sportsnet-223 BUT NOT: TCM-49,CBCNN-227,SN-224,231,235 Pls help ASAP. Thx.

  • JonasDesrosiers Jonas Desrosiers (@JonasDesrosiers) reported

    @Zach_Fleisher @Shawhelp I have to say Shaw has been really bad lately. They used to be the best internet. Now the wifi drops daily.

  • gliverpool9966 The G.F. Liverpool™© (@gliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp The three channels (TSN2, CTV NEWS Channel and CBC NEWS Network) are all back for now. Will monitor if there is any trouble from now on.

  • ashleylovegood Ashley (@ashleylovegood) reported

    @Shawhelp for some reason my Internet has been down today! Can you help? :)

  • Sheilanmm Sheilan (@Sheilanmm) reported

    @SobralDaLagoa @Shawhelp @PegFrenchy Having the same problem with ctv channels

  • Geekomak Mike (@Geekomak) reported

    @Shawhelp some TV channels went off the air this morning in our Coquitlam area...still not working. CTV, Global..,etc. Any eta?

  • renbaladhay Renante Baladhay (@renbaladhay) reported

    @ShawInfo where did your technician go? They did not show up last week and looks like they gonna do it again....such a frustrating customer service.