Shaw

Shaw Outage Report in Hinton, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hinton, Alberta 12/22/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CowtwnLlamaMama 🦙 CowtownGirl Llama Mama 🦙 (@CowtwnLlamaMama) reported

    @Shawhelp do you folks help with Shaw Mobile stuff too?

  • EdmFLBfanatic Edmonton RotoFanatic (@EdmFLBfanatic) reported

    @Whofreak555 @Shawhelp Support lines busy with many calls causing long wait times? Sounds like a lot of customers are having the same issues. It’s almost definitely on their side. What city? My TV & Internet are both out in Edmonton

  • NeilAbrahamson1 Neil Abrahamson (@NeilAbrahamson1) reported

    @rgstone1 @Shawhelp Historically they have had decent customer service. Standard message has been "we are experiencing higher than normal call volumes". No it is not higher than normal, you just don't care that much to make the wait time shorter. Tried calling last week though and it just hangs up.

  • brad23jordan23 Brad Smith (@brad23jordan23) reported

    @Shawhelp I work from home. I can’t wait till wednesday! K have an overbooking request yet nothing. The modem is dead just need a new modem. No sc is trouble shooting is needed.

  • apkussma Axel Kussmann (@apkussma) reported

    @Shawhelp any ETA on fixing the outage in Abbotsford?

  • eagleinbc Cameron M. (@eagleinbc) reported

    @brilang @RogersHelps We did that when switching from Rogers to @Shawhelp. I am less than impressed with Shaw’s coverage. It’s 2021.. I shouldn’t lose signal in the Massey Tunnel with Shaw when other providers work fine. That’s not the only place that Shaw’s signal is crap. (1/2)

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    @EdmFLBfanatic @Shawhelp Southern AB. Don’t bother with support, they just tell you to redo the support steps three more times before giving up and moving onto the next person

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    @Shawhelp Just got up and running. Next time I'll just fight with it till it comes back instead of wasting my time with support.

  • cameronboyes Green Eggs and Cam 🇨🇦 (@cameronboyes) reported

    For what it's worth, the @Shawhelp person I was dealing with was quite rude

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp Yeah. There are issues from time to time. Like last NCIS episode had no sound for 3/4 of it's broadcast.