Shaw

Shaw Outage Report in Hinton, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hinton, Alberta 01/19/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adolfhifler Ali Khan (@adolfhifler) reported

    @Shawhelp @ItzAyeshA_ Jack u bastard fix her internet

  • a_sandpile being (@a_sandpile) reported

    Hey @ShawInfo . Today, my internet stopped working (rep thinks internal house signal) but the earliest you can dispatch your tech is Nov 30! Are you kidding me? How do you expect me to do my work without internet? Time to switch to @TELUS

  • lukasneville Lukas Neville (@lukasneville) reported

    @Zach_Fleisher @Shawhelp @ShawInfo I had some strange problems over the past couple days: No overall bandwidth problems (Zoom meetings and Netflix streaming smoothly), but some problems with sites taking forever to load (DNS problems?)

  • Zach_Fleisher Zach Fleisher #StayHome (@Zach_Fleisher) reported

    Has anyone found their @Shawhelp @ShawInfo internet to be quite slow? I asked about the performance issues and they said I could pay more to get a better speed...which begs why they sold me on an inferior product...

  • Nott911 Jamie Nott (@Nott911) reported

    Very disappointed @ShawInfo They use to care about their customers. Your “loyalty team” what a joke now. I have stayed with Shaw for 20 yrs because of your customer service being top notch. Now it shows you don’t care for long time customers so now I shall look elsewhere.

  • Robertdrew82 Kylie Rae Jepsen (@Robertdrew82) reported

    @Shawhelp Is there an internet outage in downtown Vancouver? I had an interruption earlier today and another one now

  • BartHuskie Bart Arnold (@BartHuskie) reported

    Shaw internet is the worst. Terrible wifi. Paying for 150 mbps, getting 4. Brutal. Stay away from Shaw @ShawInfo so disappointed and frustrated

  • iamhq Henry Quach (@iamhq) reported

    @Shawhelp retention tactics should NOT be employed when the customer has explained there was a death in the household. That was a slap in the face

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.

  • charleslonghurs charles J (@charleslonghurs) reported

    @Shawhelp Wrong answer. Channel #271 our local weather channel TAKEN DOWN NOVEMBER 19th! WHY?