Shaw

Shaw Outage Report in Horseshoe Bay, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Horseshoe Bay, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Horseshoe Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Horseshoe Bay, Alberta 12/13/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shedmaster13 @kel_varn @Shawhelp Looks like their tech support has no clue what's going on aside from tell you to unplug and re-plug everything & then eventually they give up and say they will escalate the case. & when you follow up with the escalation, they know nothing & ask u to try rebooting w/ them again

  • Noosiekins Vanessa (@Noosiekins) reported

    All the other folks out there having the same issues I am having with @Shawhelp @shawinfo with #BlueCurveTV. I am glad I am not alone in my frustrations!

  • cardamomkayla Kayla (she/her) (@cardamomkayla) reported

    Awful, absolutely awful experiences with @ShawInfo . Awful and shaming customer service. Was told my account was free and clear and ready to close. Turns out it wasn’t. They sent it to collections without notifying me via email.

  • jerah Jerah (@jerah) reported

    @Shawhelp wifi is down in Castlegar, are there any maintenance work being done? Estimate of when it'll be back up again?

  • adifood1234 Adi lally (@adifood1234) reported

    @ShaeJHarding @Shawhelp Next best thing to do is wait till your contract is over to switch to a better not worth paying 100s of dollars for this kind of experience Shaw fix your system.

  • GuyStew69 Stewart (@GuyStew69) reported

    @Shawhelp last week or so my cable box has been beyond slow and my internet connection cuts out about 2-3 times ever hour for about 5 minutes at a time. Gotta fix this.

  • paquette977 Erik Paquette (@paquette977) reported

    @ShawInfo you really need to work on the customer service end of things. Waiting 5 days for a tech is not acceptable when trying to get work done from home.

  • DarkEdesia Voodoo Child (@DarkEdesia) reported

    @Shawhelp and @ShawInfo 1st of all, throw your whole app away.Throw it away.2nd, if you go on @Nextdoor you'll find neighbourhoods complaining about how bad your services are.And you know what?Your internet service is bloody awful.Oddly enough, your customer service is AMAZING!

  • adifood1234 Adi lally (@adifood1234) reported

    @Noosiekins @kel_varn @Shawhelp I’m still having the issue and they haven’t cared to fix it. With the guide .

  • Lola_belle 3lola_belle (@Lola_belle) reported

    @ShawInfo You really don’t though, the service is terrible and your support is worse.